Académique Documents
Professionnel Documents
Culture Documents
People in all values of life are faces with risk and contingencies an unexpected death, loss
of goods due to theft and natural uncertainties, earthquake floods are some examples of
the rise that every body on earth faces. A time passes life faces more dangers from both
natural and ma made. Insurance is the best plan for surviving from such risky and
contingencies. Insurance does not avoid loss, but it compensates to some extent, the loss
that arise from uncertainties.
Insurance is essentially cooperate effort under any insurance arrangement a large
number of persons in persons in effect a to share a loss which a few of them are like to
insure in future when the sharing is dome amongst a large no. of persons, the individual
share remains fairly steady from year to year. Such association of persons for sharing
anticipated losses may be brought about voluntarily by all participants or may be
organized by a few individuals or by an insurance organizations.
The function of insurance in various is to protect the few against the heavy
financial impact of anticipated misfortune by spreading the loss among many who are
exposed to the risk of similar nature while it is not possible to predict which individual
amongst too many participants are likely to be the victims of future. It is often possible to
forecast the loss which the groups a whole may suffer.
The sharing to such loss among the participants ensures that the victims are
compensated for the loss suffered by them. As a consequence for heavy and uncertain
loss to some is neutralized by the definite contribution of moderate amounts which every
participant is required to make.
COMPANY PROFILE
HISTORY OF LIFE INSURANCE
In the early time men who engaged in trade by sea attempted to minimize losses
which amongst a large number of persons who were similarly engaged. Naturally many
ships were arrived safely in port and it was only a few that survived loss. The many who
did not sufferer loss contributed to mitigate the sufferings of the few who did. So many
goods followed from this arrangement that the traders adopted the idea in many lands and
gradually they come into existence groups of men who specialized in managing the funds
and studying the rates of loss which occurred in the different types of marine ventures.
This was the beginning of marine insurance.
The evidence in available about crude form of marine contracts made by the Babylonians.
Rhodesians and the Greeks about the middle of the third millennium BC. However, the
early history of insurance is hidden in the mists of antiquity. The earliest available
reference to some form of Insurance is found in the codes of Hammurabi and Manu
(Manav Dharma Shastra). The team YOGAKSHEMA is used in Rig-Vedas suggesting
that some form of community insurance was practiced by the Aryans in India over 3000
years ago.
In India, Burial societies are known to have existed during the Buddhist period,
which were invariably mutual in their character. The village community came to the help
of the families by building up house, protecting the children and apprenticing the boys in
business.
LIC remained for a long time, largely in the lands of foreign companies but, with
the intense of Nationalism that permitted Indians to enter the sector through 20 centrureis,
Indian offices began to take their due where of the countrys business. From then
onwards, Indian life insurance Business has never looked back and every passing year
has witnessed a slow but a steady rise in the per-capita insurance of the country.
It was in the wake of freedom movement that such companies as the New India.
Industrial and prudential, Jupiter, the Lakshmi, etc., came to be established. A further
spurt in the formation of new companies was
policy, providing the temporary cover for a period of twelve months, was issued as early
as Ad. The Amicable Society (1705) granted fluctuating sum on death till this society
had accumulated sufficient funds to grant a fixed sum on death (1757).
The development of mortality tables was a landmark in the history of life assurance. With
this development, life assurance acquired a scientific character. The Equitable society,
founded in 1762, was the first to be founded on scientific basis with premiums computed
according to the age and period of insurance.
In India, LIC had its beginning in 1870 when two British Life Corporations
started in India. They first organized to effort to establish with the formation of Bombay
Mutural life insurance Society Ltd. But, it was not extended largely. After a few years, it
left to oriental Government security life Assurance Co. Ltd., to expand the business in
organized manner all over the India. The Bharath and the Empire were established.
The Swedish Movement of 1950 saw the formation of several large companies
such as the Hindustan Co- operative, The United India, The Bombay Life, The National,
The Asian and the Indian Mercantile with the passing of the First Insurance Act in 1912,
a measure control bean to be exercised by the Government.
In the year 1955, approximately the Insurance office has so provident societies
had been registered for transacting the Life Assurance Business in India. A few of these
were foreign companies with their Head Offices outside India. In addition to these
insurance, a large number other insurers who had registered themselves for transaction or
had been taken over by the existing insurers.
During that period it was found out that many mall practices were prevalent
among the insurance companies and the need to bring the insurance companies under a
single fold was widely felt. Hence the Government of Indian decided to nationalize the
Insurance Business
The LIC Act (Act XXXXI of 1956) was passed by the parliament in June 1956
and it came into force of July 1 st, 1956.
popularly known as SSS, provides a convenient method of paying premium each moth
through deduction from ones salary. The employer remits the deducted to the LIC. The
salary savings scheme can be introduced in an institution or establishment subject to
specified terms and conditions.
iii) Liquidity:
Loans can be raised on endowment type & whole life Policies as per policy
conditions on the sole security of a policy which has acquired a paid-up value. Besides,
a life insurance policy is also generally accepted as security for even a commercial loan /
housing loan.
The majority of the insurance plans are offered on both with profits without profit
basis the important plans of insurance are
Keyman Insurance
Keyman Insurance is taken by a business firm on lives of key employees(s) to protect the
firm against the financial loss which may occur owing to the premature demise of the
Key employees.
Plans marketed by Life Insurance Corporation of India
(Plans in force as at 1.10.2003)
LIC offers a basket of schemes to meet the various needs of individual and his family.
3) Jeeven Anand:
This is a unique with profits plan which combines the features of the Endowment
and whole Life Plans. This basic sum assured plus accrued bonus is payable to the
policyholder on his survival till the end of the premium paying term. An additional sum
assured is payable to the nominee on death of the Policy holder after expiry of premium
paying term. On dead the premium paying term, the basic sum assured plus accrued
bonus is payable to the nominee and the policy comes to an end.
II. Term Assurance Plans
1) Anmol Jeevan-I :
This is a pure Term assurance plan for terms varying from 5 to 25 years and
provides for payment of Sum Assured on death of policy holder during the term of the
policy.
2) Bhavishya Jeevan:
A special plan ideally suited for professionals Film Actors, Artists etc. with a
limited span of high income.
3) New Jana Raksha:
Ideal for people with no regular income. It provides for option of premium
holidays up to 3 years during witch period death cover will be variable from the firs
unpaid premium, provided at least 2 full years premiums have been paid.
4) Fixed Tem (Marriage) Educational Annuity:
An ideal plan for making provision for education, start-in-life or marriage of
children. Claim/Annuity is after expiry of policy term.
5) Money Back Plans:
Besides providing life cover during the term of the policy, survival benefits linked
to sum assured during the term of the policy will be available.
6) Jeevan Surabhi:
A money Back plan where premiums are payable for a limited period, with
periodical increases in insurance cover.
7) Jeevan Rekha:
This plan is a combination of a whole life and Money Back plan 10% of sum
assured is payable on survival after every five years from the date of commencement.
sum assured at any point of time without deduction of survival benefit paid earlier.
8) Jeevan Samriddhi:
This is a money Back type plan with provision for Guaranteed Addition of Rs.65
per thousand sum Assured and Loyalty Addition, if any, payable on maturity or death
earlier. The plan is available for terms 12, 15, 20, 25 years.
9) Jeevan Saathi:
A double cover joint Life Endowment Assurance plan for husband and wife.
10) Jeevan Saathi:
An ideal plan to provide for a childs higher education even during or after of
policy holder.
11) Jeevan Mira:
A Double-or Triple risk cover Endowment Assurance plan providing for twice or
thrice the sum assured payable on the death of the life assured during the policy.
12) LICs Jeevan Shree-1:
A limited payment Endowment Assurance plan with Guaranteed Additions for
first five years and bonus additions thereafter. A policy designed for short careerists,
professionals and agriculturists.
13) Asha Deep-II:
The plan provides, besides death and maturity payments, contingent benefits in
case the life assured suffers from any of the four defined ailments.
14) Jeevan Asha-II:
The plan provides, besides death and maturity benefits, payment towards the cost
of certain surgical procedures and periodical survival benefit payment. There is also a
provision for Guaranteed Additions @ Ra.70 per thousand S.A
15)Jeevan Bharati:
Money Back plan exclusively for ladies with Guaranteed Addition for first five
years and bonus there after with additional benefits as female critical illness benefit and
congenital disability benefit.
16) Varishtha Pension Bima Yojana:
A Government subsidized pension scheme for senior citizens with Assured
Return of 9% p.a. payable monthly.
17) Bima Nivesh Triple Cover:
A singe premium five and ten years plan with compounding guaranteed additions
of rs.60 per thousand S.A payable on death or maturity.
Life Insurance Corporation of India is of the very first and largest users of IT in
terms of hardware and in-house developed software. it is forefront in deriving optimum
benefits of latest technological advancements for better and efficiency customer
servicing.
1.
2048 Branches are equipped with Front End Application programmers Modules
conversing all policy servicing aspects to give prompt service to our customer from
introduction of policies, acceptance of premium, revival, loan, alterations, etc. up to final
claims settlement.
2. LIC has wide Area Network covering 1801 Branches. This has helped its customer to
pay his premium or get his policy status report as well as quotations for revival, loan,
surrender, etc. from any of the branches to the network.
3. LIC has its own website www.licindia.com which is very attractive and user friendly.
Customer gets policy status report on-line as well as knows about L I Cs products,
services, branch office address, etc. He can get information about L I Cs Grievance
Redressal machinery and can take benefit of other features by NRI etc.
4. LIC has tied up with eight banks and three service providers to give on-line premium
payment facility in all cities covered under its network.
5.
LIC has installed about 150iosks at prominent places across the country given
information about its products, service and customers policy status report. It has provided
IVRS at 59 locations for routine queries of the customer.
6. LIC has set up Info-Centers in Mumbai, Pune, Bangalore, Kolkatta, Delhi, Hyderabad,
Chennai, Ahmedabad which are equipped with state of fart technology and manned by
trained persons to give any information regarding life insurance products, suitable plans
for every customers and need, etc.
1. Web enabling various policies servicing on our website and providing value services
on mobile devices to out customers and filed force.
2. Adopting mobile technology for enhancing promptness and scope of customer service
from any branch.
3. Installation of data warehouse and providing data mining tools for enhancement of
quality of service level product development and other CRM activities.
4. Expansion of internet premium payment services by adopting use of smart card, credit
card.
INTRODUCTION TO COMPANY
Secondary Objectives
2.
3.
4.
5.
6.
7.
8.
RESEARCH METHODOLOGY
Research Methodology has many dimensions, it include not only research methods but
also considers the logic behind the methods used in the context of the study and explains
why only a particular method of technique had been used so that research lend
themselves to proper evaluations. Thus in a way it is a written game plan for concluding
research therefore in order to solve research problem it is necessary to design a research
methodology for the problem as the same differ from problem to problem.
3.2 Research Design:
Scope of Study : Research design in the conceptual structure within which the
research is conducted. Their function is to provide for the collection of relevant
evidence with minimum expenditure of effort, time and money. But, how this can be
achieved depends on the research purpose.
The scope has been limited to smoke size of 100 respondents due to time & cost
constraints. However, the area of study with respect to geographical city of Yamuna
Nagar.
Sampling unit : It defines the target population that will be sampled i.e. it answers
who is to be surveyed.
(2)
(3)
Sample technique : This refers to the procedure by which the respondent should
be chosen.
In this study simple random sampling has been used a sample of 100 respondents.
Marketing Performance
The insurance sector in India has come a full circle from being an open competitive
market to nationalization and back to a liberalized market again. Following data
shows the marketing performance of marketing scenario.
Premium
LIC
996.93
63.95
BAJAJ
138.77
8.90
ICICI
120.66
7.74
HDFC
51.34
3.29
41.40
2.66
ING VYSYA
37.91
2.43
RELIANCE LIFE
35.50
2.28
TATA-AIG
33.33
2.14
AVIVA
26.14
1.68
SBI
25.41
1.63
BIRLA
22.71
1.46
KOTAK Life
15.38
0.99
METLIFE
06.71
0.43
0.75
0.05
SHRIRAM LIFE
SAHARA
0.61
0.04
LIC
BAJAJ
ICICI
HDFC
MAX NEW YORK
ING VYSYA
RELIANCE LIFE
TATA-AIG
AVIVA
SBI
BIRLA
KOTAK LIFE
MET LIFE
SHRIRAM LIFE
SHARA
FUND PERFORMANCE
YEAR
Debt
Capitaliz
2009-10
12195
32741
2010-11
49269
75616
2011-12
100454
130250
2012-13
167568
207107
ation
ratio
.37
.61
.77
.80
INTERPRETATION
Generally debt to total fund ratio of .67:1 is considered satisfactory. A higher ratio than
this is generally treated an indicator of risky financial position. Here ratio is exceeding
67% so we can say that company will face in payment.
SUGGESTION
1. Company should reduce the ratio
2. It should use proper debt equity mix.
LIC .:
LIC displaces Birla sunlife and take no. 2 slot with the under written premium of Rs.
49405.12 lakh and with the growth rate of 333.50 growth rate and premium market shares
2086%.
This market position shows that LIC still leads the private insurance co. the growth
rate of LIC (333.50%) is more. LIC out of the most fastest growing co. in insurance
field.
LIC :
LIC life Insurance co. ltd made a net profit of Rs. 1637 crore for the first nine month
of current fiscal compassed with 221 cr. Profit made in fiscal year 2012.
Since 2012 , it has made total cases of Rs. 658 crore.
BAJAJ ALLIANZ
34
LIC
22
13
HDFC STANDARD
TATA AIG
Others
15
Market Share
Bajaj
Allianz
15%
34%
9%
LIC
HDFC
Birla Sun
13%
7%
Tata AIG
22%
Others
SWOT ANALYSIS
STRENGHTS
1. Rich experience of management
2. Stability
3. Skilled and tactful staff
4. Entrepreneurship quality
5. Innovative Product training on financial market
WEAKNESS
1. Insufficient chairs in office equipments
2. Employee do not have his/her private cabin
3. Workplace had back office very congested
OPPURTUNITY
1. Stability through increase brand awareness
2. Market penetration
3. Increase in customers wallet share
4. leverages the latest technology for providing the and clients
5. Growth in economy would lead to higher demand for credit.
THREATS
1. Increased interest rate scenario
2. Competition from local and multinational players
3. Risking inflation would reduce saving and investment
4. Rising crude oil prices
5. Attrition rate in insurance industry
Interpretation
The graph shows that the 74% of persons are know about the LIC .
Other
, 8%
Bajaj
Allianz ,
22%
LIC , 70%
Interpretation
This graph shows that the 20% of people have Bajaj allianz, 8% have other policy
and 70% have LIC policy.
No, 1%
, Bajaj Alianz 7%
Both , 3%
LIC ,
89%
Interpretation
This graph shows that the 89% of people seen add of LIC policy, 7% have seen add
of LIC
Bajaj Allianz
, 12%
Other
,
LIC , 66%
22%
Interpretation
This graph shows that the 22% of people prefer Bajaj allianz policy, 12% prefer
other and LIC preferred by 66%.
Which type of people exists in the corporate world who prefer the life insurance
policy ?
Respondent category
%age of person
SERVICEMAN
25
BUSINESSMAN
30
SHOP-KEEPER
25
HOUSE-WIFE
15
OTHER
TOTAL
100
Interpretation
The graph shows that the maximum number of persons are serviceman,
shopkeeper, businessman, housewifes and other respectively.
Saving instrument
%age of person
Bank
45%
Post office
25%
P.P.F.
8%
Insurance
14%
Others
8%
TOTAL
100
Interpretation
This table shows that people mainly prefer banking for investment, then post
office, then insurance, and lastly p.p.f and other option.
AGE COMPOSITION:
AGE COMPOSITION
NO. OF PEOPLE
6
25
40
19
10
100
INTERPRETATION
In this market survey most of the people are between the age group of 26-55yrs which
indicates that this report has most of the emphasis (84%) on those people who are well
established in their related field i.e. business, profession, job,
etc..
MOST
IMPORTANT
CRITERIA PERCENTAGE
WHILE INVESTMENT
High returns
Liquidity
Security
Insurance cover
Tax benefits
TOTAL
14
20
20
22
24
100
INTERPRETATION
Nowadays people are equally concerned for tax benefits, insurance, security, liquidity and
high returns. Hence life insurance is the only source of investment which cover all these
criteria so now people are getting aware of life insurance sector and gradually it will be
the top most priority for the general public to invest.
BRAND RELIABILITY :
BRAND RELIABILITY
LIC
Bajaj Alianz
HDFC Standard Life
Max New York Life
TATA AIG
TOTAL
PERCENTAGE
40
24
15
12
9
100
BRAND RELIABILITY
45
40
40
35
PERCENTAGE
30
25
20
15
10
5
0
LIC
24
15
Bajaj alianz
HDFC
Standard
12
TATA AIG
INTERPRETATION
This survey has shown that LIC with 40% of preference votes still and will remain No.1
private life insurance company in year to comes as it offer the widest range of products or
plans with more and more features of flexibility, liquidity , safety, higher returns,
transparency and tax benefits. It also indicates that this repot have proved that now
people are aware of private life insurance companies as they are satisfying their needs.
Financial Position of LIC are good because since 2012, it has made cases of Rs.
658 crore
More people known about the LIC than others major players .
SUGGESTIONS
Company should emphasis on insurance plan advertisement, because at
present company main focus on conventional product advertisement.
Company also segment for small income people. Because company
mainly plan for middle and high income people group. If company
enters in this segment then company can capture a large part of rural
market.
Company should introduce a combination of tax saving and insurance with monthly
annually payback schemes
CONCLUSION
CONCLUSION
LIC . leads the Insurance Sector 74% people know about the co. but since 2012,
it has made the total cases of Rs. 658 crore because of the high expenditure in
Advertisement.
LIC Life Insurance Co. Ltd. is good in quality services but at present the preference of
people to co. is less only 36% know about the LIC life Insurance Co. Ltd. The reason
behind it is not regular add and not the more relationship with the people but now it is
one of the fastest.
BIBLIOGRAPHY
WEBSITES
http://www.blackwell-synergy.com/links/doi/10.1111/0022-1082.00304
http://www.lifeinscouncil.org/member.htm
http://business.mapsofindia.com/insurance/
http://www.allbankingsolutions.com/insuremain.htm
http://www.lic.com/lic_GroupSite/groupcos/lic.htm
www.allianzbajaj.com
Study Material of LIC
de Albuquerque, Martim (1855). Notes and Queries. London: George Bell, 431.
Matyszak, Philip (2007). Ancient Rome on Five Denarii a Day. New York:
Thames & Hudson, 144. ISBN 050005147X.
Insurance Ordinance, Section 2, Interpretation, Hong Kong) Note that in this case
the definition is extended to include accepting any deposits repayable in less than
3 months, companies that accept deposits of greater than HK$100 000 for periods
of greater than 3 months are regulated as deposit taking companies rather than as
banks in Hong Kong).
Tyree's Insurance Law in New Zealand, A L Tyree, LexisNexis 2003, page 70.
http://en.wikipedia.org/wiki/Debits_and_credits
http://www.ifsl.org.uk/upload/CBS_Insurance_2008.pdfPDF (638 KB) chart 7,
page 3
"Knowledge, the most valuable intangible" by Anju Bhargava. The RMA Journal,
June 2001;
ANNEXURE
Q1. Do you know about the LIC?
YES
NO
LIC
OTHERS
BAJAJ ALLIANZ
BOTH
BAJAJ ALLIANZ
Q. 6
LIC
OTHERS
Which type of people exists in the corporate world who prefer the life
insurance policy ?
SERVICEMAN
BUSINESSMAN
SHOP-KEEPER
HOUSE-WIFE
OTHER
Q. 7
BANK
POST OFFICE
INSURANCE
OTHERS
Q. 8
P.P.F.
HIGH RETURNS
LIQUIDITY
INSURANCE COVER
TAX BENEFITS
SECURITY