Curriculum Vitae

Personal Details:
Home Tel: 02072214665 Jack Philpott
Email: jack.philpott@googlemail.com Flat 2, Eastry House
Walmer Road
London
W11 4ET
Profile
I am a confident, helpful person, good at adapting to different situations and a cheerful and friendly
character. I am always willing to try new and different things to improve and expand my knowledge.

Since I was young I have gained an extensive knowledge of computers and in that time I have
developed a strong interest for IT. This has given me a good understanding of computers, hardware,
software and networking. I have always been passionate about building and crafting things, this is
how I started to explore computers; because I was intrigued and experimental.

Technical Training/Qualifications
Zenos Microsoft IT Academy (Sept 2009 – Feb 2010)

Zenos provided a place to earn some valuable qualifications and gain experience, such as working in
a team and communication skills, customer service skills and professionalism.

I went to the academy with lots of I.T knowledge under my belt, but no actual qualifications,
experience or working background to show it and now I've come out, having learnt a lot more and in
more detail and also attaining an acknowledgement (qualifications) of what my skills are.

Key Skills: Communications and Application of Number level 2 Passed

NVQ Level 3 IT Professional Passed
ADITP: Advanced Diploma for IT Professionals - City and Guilds Passed
501 – Planning for the delivery and acquisition of IT services.
502 – Customer support.
503 – Installing, Configuring and integrating networked
hardware and software.
504 – Install, Configure and upgrade ICT Software.
510 – Maintaining equipment and systems.
042 – Designing and producing documents and templates.
403 – Install and configure equipment and operating systems.
406 – Level 2 ICT systems monitoring and operation.

Microsoft: Microsoft Certified Desktop Support Technician Qualified

CompTIA: A+ (IT Technician) Qualified

Network+ Pending

Work Experience

Date: August 2007 for 2 Weeks

Name of Company: University Of Bristol – Department of Mechanical Engineering
Job Title: Observer/Helper
Key duties:

• I shadowed a few people each in different department over the two weeks
• To observe and try out some of the tasks that are done in a real working environment.
•
Relevant Experience

• I have installed and configured local and network printers for friends.
• I have set up and configured a home network and also a Small Network with a domain
controller and workstations, this was all done in my own house using 1 computer as the
Server and 2 other computers as the workstations.
• I have installed a range of different operating systems including: Windows XP Professional
and Home Edition, Mac OSX (10.3 Panther/10.4 Tiger/10.5 Leopard/10.6 Snow Leopard), I
have also configured each operating system as per user requirement.
• I have installed and configured All Office Applications and including all Versions (Office 98,
2000, XP, 2003 and 2007) both for Mac OS and Microsoft Windows OS. I have built and
repaired friends’ computers.

Education
Date School/College Qualification Grade
July 2009 Holland Park School: English D
Maths GCSE C
Science GCSE B
BTEC in Design and Technology Pass
OCR ICT Qualification Pass
Level 2 OCR Citizenship B
European Computer Driving Licence (ECDL) Passed

Hobbies & Interest

I do a Martial Art (specifically Ju-jitsu), which keeps me fit and healthy, in fact just from the Sensei
(teacher) I have learned a lot about self confidence, being in a good frame of mind, staying happy and
focused but still relaxed in stressful or tough situations, allowing decisions to be well thought out and
made effectively and confidently.

I enjoy going out and having a good time with friends and meeting new people. My social life is
important but I always like to have some time specifically to myself, away from people, whether I am
doing some work at home or just chilling out; having the balance between time for myself and social
activity is an integral part of my life.

References
Available on request