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Assessment of dental information systems in Europe: A


systematic review

Journal of Dental Education

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Journal:

Manuscript ID:
Manuscript Type:
Keywords:

Review Articles
Technology, Information Technology < Technology
dental information systems, dental informatics, dental education

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Author designated keywords:

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Assessment of dental information systems


in Europe: A systematic review

Abstract

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Health information systems are becoming more widely used in medicine and lately in dentistry as well,
given the positive impact they can have on the quality of services delivered. The main purpose of
information systems is to help researchers, practitioners and educators in conducting their work. The
aim of this systematic review is to overview the current situation of dental information systems in
Europe.

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A literature search was conducted on PubMed, ScienceDirect and Google Scholar using seven phrases.
These represent the words that are most commonly used in relation to this topic. The identified articles
were retrieved in Mendeley Desktop and checked against the eligibility criteria.
Results show that only 17 countries in Europe published articles on this topic. Dental education was the
most discussed topic. It evolved over time, from assessing the computer skills of dental students, to
assessing their attitudes towards the use of computerized educational tools. The use of information
systems in the fields of dental practice, research and electronic dental records was reported as well, but
represented by a smaller number of articles.

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Research on dental information systems is conducted mainly in Western and Scandinavian countries,
with only three countries from Eastern Europe. All main topics in this field are discussed, but not
equally. Besides dental education, the retrieved articles do not offer a glimpse on the changes in the use
and implementation of information systems in dentistry. The fact that specific terms for each field were
not included represents a limitation of this study.

Keywords: dental information systems; dental informatics; dental education;

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BACKGROUND
Health information systems are becoming more widely used in medicine and lately in dentistry as well,
given the positive impact they can have on the quality of services delivered. The main purpose of
information systems is to help researchers, practitioners and educators in conducting their work (1). In
1981, the World Health Organization together with the FDI World Dental Federation set the
establishment of oral health information systems as a goal for the year 2000. Even though the WHO Oral
Health Program was created to help countries, developing such a system is a challenge in the majority of
countries in the world (2).
Oral health information systems can be divided into two categories, dental informatics on one hand and
information technology (IT) on the other (1). These are two distinct concepts which, nonetheless, aim at
helping practitioners, researchers and educators in solving practical problems (1).

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Dental informatics refers to the ways in which the management of information, communication and
new technologies are applied in research, education and clinical practice (3). Informatics is the
collection, classification, storage, retrieval and dissemination of recorded knowledge treated both as a
pure and applied science. Dental informatics is concerned with information models and computing
applications, with the goal of improving patient outcomes. Therefore, it can be used in improving
diagnosis, the treatment and prevention of diseases and finally to preserve and improve the oral health
of people (4).

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Secondly, dental informatics and its tools aim at increasing the cost-efficiency of dental care delivery.
Last but not least, it aims at contributing to the improvement of dental research and education, which in
turn translate to improved dental services and improved dental care. Some example of tools that are
used for these purposes are the digital radiography, decision-support systems, databases such as
MEDLINE, computer-assisted learning (CAL), simulations, online courses and many others (4).

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Nonetheless, dental informatics is a discipline that has not yet grown to its full potential, but if the
challenges are managed successfully, the field will yield great results. Its four categories, model
formulation, system development, system installation and study of the systems effects can influence
and inform the development of communication and information technology, the second component of
dental information systems (4).

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The other constituent part of information systems, information technology, refers to the
implementation and evaluation of computer technology and telecommunications. Nonetheless, areas
such as software development and evaluation of systems is overlapping between the two categories (4).
The fields in which dental information systems are implemented in are the dental practice, dental
education and research. In the dental practice, it is used for both management and service delivery and
it refers to the existence of computerized systems, the use of digital radiography, of decision-support
systems, tele-dentistry and others. Nonetheless, it also refers to the use of e-mails, internet search and
retrieval of specialty literature (3; 5).
In dental education, the tools offered by information systems are used in addition to the classic teaching
materials. Use of technology in this case ranges from the students using online teaching materials,
retrieving information and specialty scientific literature from the internet, to simulations and taking care
of virtual patients (4; 7).The aim is to make students to be able to work independently and be more
autonomous. In this way, one of the goals of implementing such systems is to encourage the use of

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technology among dental students, who will be able to use it when they start practicing dentistry, as
well (6). One of the prerequisites of implementing it, is the assessment of students computer and
technological skills (7).
The field of research in dentistry involves reusing data gathered from the dental practice, data mining
tools, used to extract data from large and lastly, infrastructure and support to facilitate studying it (6).
Moreover, in order to assure the best dental care, its practice should be evidence-based. This involves
research to evaluate the best courses of action, materials and treatments for patients. Therefore, to be
able to give optimal care, dentists need to have access to the latest information that had been studied
(8).
Another important part of the computerization of the dental practice is the use of electronic dental
records, which collect data on the patients (3). Electronic dental records are an integral part in the
dental practice, but are also central to education and research, as well, since they can be used for the
practice of students and for epidemiological studies (9). Besides the high costs associated with
implementing it, electronic dental records rise the concern for patient privacy (10). Even so, a small
number of studies use this type of data, since a high proportion of the information is stored in an
unstructured way (4).

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In Europe, around 1-2% of health budgets are allocated for information systems. It is thought that the
percent of investment in this field is directly proportional with the performance of the dental system (3).
Since there are stringent differences among countries in Europe and the performance of their health
systems (11), this study will offer a glimpse on the situation on the whole continent with respect to the
use of information systems in dentistry.

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The aim of this systematic review is to assess, at the European level, which are the areas of information
systems that research in dentistry focuses on. Moreover, a geographical mapping of the existing studies
will be performed. Last but not least, the evolution of technology use and implementation will be
observed in European countries. To the best of our knowledge, there is no systematic review performed
on this subject that yields the same outcomes as the present paper.

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METHODOLOGY

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The study focused on the scientific literature dedicated to the general field of dental information
systems and the research made on this topics in Europe. Furthermore, we were interested in the
countries in which such research was conducted, in order to geographically map and observe the
evolution of information systems in European countries.

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A search was performed on PubMed, ScienceDirect and Google Scholar using seven phrases. The words
included were chosen because they are the most commonly used in relation to this topic. The phrases
used were dental AND informatics; electronic AND (dental OR oral health) AND record; dental AND
information AND system; dental AND information AND technology; information AND system AND
dentistry; information AND technology AND dentistry. Each syntax was accompanied by the word
Europe in order to limit the search to articles published in this area.
The phrases were independently searched in the title and abstract of the articles in PubMed and
ScienceDirect. The word Europe was not limited only to the title and abstract. It was searched for in
the whole document, because not all articles contain the location of the article in the title. In Google

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Scholar the search was performed in the whole article, since the other available option was the title,
option which could have excluded some relevant results.
The articles were retrieved in Mendeley Desktop v. 1.13.8, in separate folders created for each data
base. After checking for and eliminating the duplicates, in the next phase, the titles and abstracts of the
papers were scanned to determine whether they met the inclusion criteria. The eligibility criteria
consisted of the article i) being written in English, ii) being conducted in an European country, iii) being
published in a peer reviewed journal, iv) regardless of the year of publication.
The full text version of the articles which met the inclusion criteria was searched in the database and if it
was not accessible, another search was made on the online library at the University of Iowa. If the entire
document was not found, the article was excluded.
The remaining documents were read and based on the subject of the research performed, placed in one
of the four categories. These categories were Dental practice, Electronic Dental Record, Dental
Education, Research and Public Health, which represent the areas in which dental information
systems are implemented. Although the literature mentions only three main categories for information
systems, a fourth category was created for electronic dental records, since it is a topic of particular
interest that supports the dental practice, education and research. In order to perform the division of
articles among the chosen categories, an Excel file was created in which the reference of the article was
copied. The year of publication, the aim and results of the research paper, as well as the country in
which the study took place were extracted in the same Excel file.

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RESULTS

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The search resulted in a total of 704 articles. After removing duplicates, 602 articles remained for the
scanning phase. Next, after applying the eligibility criteria for the title and abstract, 80 articles remained
relevant for our search. Out of these, 17 did not have the full text document available and 49 did not
meet the inclusion criteria after looking in the whole document. The process finally determined a
number of 31 articles that were relevant, which were included in the final analysis (Table 1).

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Figure 1. Flowchart

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The identified studies were performed in 17 European countries. The table below shows in which
countries the chosen topics were researched and how many articles were written in each country.
Table 1. Distribution of articles among countries
All articles were divided into one of the four categories, according to their content and the topics
approached. Five of the articles were included each into two categories, since two subjects were
discussed. The number of articles in each category can be seen in the table 2, while the topics
researched in each country can be seen in table 3.
Table 2. Number of papers for each category

Table 3. Distribution of topics among countries

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Dental education
The majority of research articles performed in countries from Europe were focused on the education of
dental undergraduate students, as well as on the continuing education of dentists and dental nurses.
Specifically, the studies were investigating either the computer skills of students and professionals, their
acceptance level with regards to information system use, or the implementation and effectiveness of
information systems in universities or dental practices.
Information systems associated with dental education was discussed in all identified countries, except
Romania, Belgium and Greenland. The first article on this topic was published in 1988 in England and
concluded that computers have, indeed, an important role in the management of dental education. It
also describes the informational system that has been running by that time for seven years.
Evolution

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Four articles were written before 2000, in England, Ireland and Sweden. The studies report students not
being very familiar with computers and the lack of inadequate training as a barrier to implementing such
systems in the educational curricula.

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The majority of articles (n=15) were written after 2000. Besides looking at students and professionals
ability to operate computers, they test the acceptability and effectiveness of e-courses, interactivelearning modules, computer-assisted learning (CAL), and virtual patients. All studies reported these tools
to be effective and accepted by their recipients, as well as by the teachers. Few studies performed at the
beginning of the 2000s still reported students low computer skills, but the situation seems to change in
articles published later.
Dental practice

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Eight articles were written on this topic, in England, Sweden, Ireland and Romania, between 2001
(England) and 2015 (Romania). The studies looked at information system users acceptability level and
attitudes. Two studies (England and Romania) assessed, the extent to which dental practices are
equipped with information systems, results showing that in England the majority of practices have or
plan to install one, while in Romania, very few practices use such a system for administrative or clinical
tasks.

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Other articles investigated other types of tools that are aimed at increasing the efficiency and safety of
the dental practice, such as tele-dentistry, a decision support system for diagnosis and a decision
support system for teeth color matching. Only one article (England) was focused on the standardization
of measurement in dentistry.
Evolution
Since this topic is more recent, its evolution is not very obvious. Even so, in recent years, the studies
investigated the use of more complex technological systems, such as decision support systems and teledentistry.
Research and Public Health
Seven articles were published on this topic, between 2001 and 2014. The studies evaluated the quality
and utility of data obtained from dental practices, the systems used to gather the data which can be
used for public health interventions or for the strategic planning of dental services. Also, in this category

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is included one study conducted in Greenland, which used data obtained from an information system to
assess the dental health of children.
One study compared electronic data collection with traditional handwritten data and concluded that the
electronic method reduces the workload. In the Scandinavian countries (Norway, Sweden, Denmark),
dental professionals were asked whether they would agree to use data gathered at their practice of
research, since almost 100% of practices use an information system, and the majority would be willing
to reuse the data. Even so, data is not recorded in such a way that could be directly extracted, but it
would need a standardized form.
Evolution
The studies retrieved on this topic do not offer a glimpse on its evolution in Europe. One reason could be
the fact that articles were published only in the last 14 years.

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Electronic Dental Records

Only two articles were written on this topic. One research paper used data collected in the Czech
Republic and the other one used data collected from Norway, Sweden and Denmark. Both studies were
conducted in 2013 and looked at the use of electronic dental records and compared methods of data
collection to see which one is better.

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In the Czech Republic, the authors compared three methods of storing patient data, one paper based
and two electronic, one of which controlled by voice. The study concluded that although the paper
based was the most rapid, it was not the best for the storage of documentation and neither for the
dentist. The study conducted in the Scandinavian countries emphasized the fact that patients dental
records are stored electronically.
Evolution

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Since both studies were published in the same year, no evolution with respect to this topic can be
observed.

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Table 4. Summary of articles included in each category

Figure 2. Geographical mapping of countries in which research was performed

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DISCUSSION
The systematic review shows that all topics are tackled in continental Europe, in 18 out of the 50 states.
These are mainly countries in the Western part of the continent, Scandinavian countries and a few from
the former Soviet Union. The results show that indeed, information systems are in relation with the
performance of health systems, since poorer countries in Europe, mainly from the Eastern part, do not
have studies on this topic (3).
The most recurrent topic, dental education, receives particular attention, probably since it may have the
greatest outcomes with respect to fully implementing information systems in dental practices. If dental

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students are trained using technology, there is a bigger chance that they will choose to take full
advantage of the benefits associated with it when they start practicing dentistry. The study of students
and professionals attitudes towards the use of technology yields suggestions for improvement, in order
to design the information systems according to their needs and preferences.
Regarding students computer skills, up until the year 2000 were reported to be insufficient. In the
articles published later, students skills became better, since computers became more widely used with
the passing of years. Also, after 2000, this topic included research on various teaching methods that had
a technological component, showing that information systems started to develop.
For the use of information systems in dental practice, three high-income countries and one middleincome country (Romania) conducted studies that looked at technological tools used by dentists. In
recent years, the technology seems to evaluate, with studies looking at decision support systems (12;
13) and tele-dentistry (14).

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Then, the study of research in the field of dentistry was performed only in high-income countries.
Authors looked at the quality and utility of data obtained from dental practices (15), the systems used to
gather the data which can be used for public health interventions or for the strategic planning of dental
services (16; 17). Only one study performed in Greenland (18) used data gathered at national level from
the information system. This is in concordance with the literature which affirms that few studies take
use of this kind of data, mainly because of the lack of standardized data collection (19). In this regard,
one study conducted in England tackled this issue and emphasized the importance of a clinical minimum
data set for oral health and the standardization of measurement (20).

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Electronic Dental Records were the least studied in Europe, with only 2 studies focused on this topic (19;
21). Nonetheless, this result does not necessarily imply the fact that EDR are not implemented in
Europe.

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Nonetheless, in depth research is needed to accurately assess the situation of information systems in
Europe. This systematic review stands as a basis for future research aimed at summarizing the current
research on each of the topics included in this paper.

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The present study also draws the attention on the fact that more studies should be conducted in this
field, so as to contribute to the research base on this topic. Specifically, this would contribute to
improvement of information systems in dentistry and would also incentivize researchers, professionals
and finally policy makers to take action towards the digitalization of the dental practice and dental
system.

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LIMITATIONS
The search did not include specific terms for each category of dental information system, which
accounts for one of the limitations of this paper. This lead to the exclusion of certain articles that focus
specifically on those subjects, such as information systems used in dental schools curricula. An in depth
search is needed to review all studies made on each dimension covered by dental informatics and
information systems in dentistry.

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Then, the articles were assessed against the eligibility criteria and were divided into categories only by
one person. This accounts for selection bias, which could have been eliminated if two persons would
have participated in this process.
Another limitation was the unavailability of the full-text document of all articles. Last but not least, more
articles may have been published on this topic in the languages used in the countries where studies
were performed. Nonetheless, these were not included since one of the eligibility criteria consisted of
the articles being written in English.

CONCLUSION
The present systematic review revealed that few countries in Europe, only 18 out of 50, are concerned
with studying the field of information systems used in dentistry. Moreover, in majority, only Western
and Scandinavian countries, with a few exceptions from Eastern Europe countries report on the use of
information systems.

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Results show that the most studied topic is dental education, with an emphasis on students and
professionals attitudes towards the use of technology in teaching, as well as the acceptance level of
different information system tools. With regards to the dental practice, the studies performed in four
countries looked at the acceptance level of users, but also investigated the efficiency of certain
computerized systems.

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For research, the identified studies evaluated the quality and utility of data obtained from dental
practices and the systems used to gather the data. Then, the electronic health records topic was the
least discussed topic, only in the Scandinavian countries and in the Czech Republic.

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The results indicate that programs aimed at supporting and encouraging the implementation of
technology in dental practices are needed, since information systems are associated with improved
patient care and services management.

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BIBLIOGRAPHY

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34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
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60

Journal of Dental Education

Page 10 of 14

Page 11 of 14

Table 1. Distribution of articles among countries


No. of articles
9
7
5
4
4
3
3
3
2
2
2
1
1
1
1
1
1

vi

Re

Country
England
Sweden
Ireland
Denmark
Germany
Greece
Norway
Romania
Czech Republic
The Netherlands
Finland
Belgium
Hungary
Spain
Austria
Latvia
Greenland

r
Fo

Table 2. Number of papers for each category


Dental education
19 articles

ew

Dental practice
8 articles

Research and Public Health


7 articles

Table 3. Distribution of topics among countries

Electronic Dental Records


2 articles

On

Country

Dental education

Dental practice

England
Sweden
Ireland
Denmark
Germany
Greece
Norway
Romania
Czech Republic
The Netherlands
Finland
Belgium
Hungary

x
x
x
x
x
x
x

x
x
x

Research
and Electronic
Public Health
Records
x
x
x

ly

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Submitted manuscript - not for distribution

x
x
x
x

x
x

Journal of Dental Education

Dental

Submitted manuscript - not for distribution

Spain
Austria
Latvia
Greenland

x
x
x

x
x

Table 4. Summary of articles included in each category


Dental education

Dental practice

Most recurrent topic (19 articles)


Published first in 1988 in England
Investigated computer skills of students and dental professionals
Investigated the acceptance of information systems in education
Reported on implementation and effectiveness of information systems
Before 2000 students lack of IT skills
After 2000 acceptability and effectiveness of e-courses, CAL, virtual
patients, etc.
Eight articles in four countries
Investigated users acceptability level and attitudes
The extent to which dental practices are equipped with information
systems
Investigated tele-dentistry, decision-support systems
Standardization of measurement in dentistry
Seven articles
Assessed the quality and utility of data obtained from dental practices
Evaluated systems used to gather the data
Performed a study using data gathered through the EDR
Evaluated dentists willingness to reuse data gathered through the EDR
The least researched topic (2 articles)
Investigated use of EDR
Compared ways of storing patient data
Evaluated dentists willingness to reuse data gathered through the E

r
Fo

Research and Public Health

ew

vi

Re

Electronic Dental Records

ly

On

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Page 12 of 14

Journal of Dental Education

Page 13 of 14

Identification

Figure 1. Flowchart

Records identified through database


searching
(n = 704)

Records after duplicates removed


(n = 602)

Re

Records excluded
(n = 521)

Search for full-text


(n = 81)

Articles excluded
(n = 49)

Title + abstract screening


(n = 602)

Studies included in
qualitative synthesis
(n = 32)

Full-text
not
available
(n = 17)

Inclusion
criteria not
met in fulltext
(n = 32)

ly

On

Included

ew

vi

Eligibility

r
Fo

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Submitted manuscript - not for distribution

Journal of Dental Education

Submitted manuscript - not for distribution

Figure 2. Geographical mapping of countries in which research was performed

r
Fo
ew

vi

Re
ly

On

1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60

Journal of Dental Education

Page 14 of 14

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