Basic Functionalities

English spelling codes for using in the Abacus and Travel Agency
When you speaking on the telephone line, it is most useful the English spelling code letters, for example
to spell the wordsABACUS you must read the spelling codes: Alpha, Babies, Alpha, Charlie, Uniform,
and Singapore. It is the corrected spelling codes letters.
You should remember these spelling codes, please find the spelling codes below from A to Z are as follows:
A
B
C
D
E
F
G
H
I
Alpha
Babies/ Bravo
Charlie
Delta
Echo/ England
Father/ Foxtrot
Germany/ Golf
Hotel/ Holland
India/ Information
J
K
L
M
N
O
P
Q
R
Japan/ Juliet
Kilo
Lima/London
Mama/ Mother
Nancy/ November
Osaka/ Oscar
Papa
Queen/ Quebec
Royal/ Romeo
S
T
U
V
W
X
Y
Z
Singapore/ Sierra
Thailand/ Tango
Uniform/ Unit
Victor
Whisky
X-ray
Yankee/ Y class
Zulu/ Zoo
The symbols are used in the ABACUS system

Start
Programs
Symbols on the keyboard
+
=
{
[
Abacus Whiz
EMULATOR
Symbols on the computers screen
* An display/ an asterisk symbol
, @ A change symbol
A cross of Lorraine symbol
A dollar / an end item symbol
\
?
/
/ A slash symbol
7
4
1
Basic Functionalities Guide
- A dash or a hyphen symbol

Num Lock + 7 or 4 or 1 clear letters on the screen
OR Hit key Control + Backspace
Updated by Kiv Sokunthea 1
1- SINE IN and SINE OUT

1.1-Agent sine in:
Abacus system has six working areas- A, B, C, D, E, and F in each Computer Reservation Terminal
(CRT) the benefits of having more than one work area are:
Enable the users to work on different transactions/ tasks concurrently without one transaction interring with
the other.
1.2-Sine in to one work area:
Using such a sine in capability, you will be able to access the flight availability, create and work on
Reservation etc.
1-To sine in one work area:
Format: SI (4 digit identification number)
Format entry sine in one area to access into Abacus system
Entry: SI9999 then type < HAPPY99 > Entry sine in one area to access into Abacus system
1.3-Sine in to all working areas:
The previous entry allows you to sine in to one area only. However, there is a way to sine in to all six-work
Areas simultaneously.
1-To sine-in to all working areas:
Format: SI* (4 digit identification number)
Format entry sine in all areas to access into Abacus system
Entry: SI*9999 then type < HAPPY99>
Entry sine in all 6 work areas to access into Abacus system
1.4-Sine in to another working area:

When you are already in area A and would like to sine-in to another work area without having to sine-out of
area A, you can simply change work area and sine -in to the desired area.
1-To sine-in to work Area B while in working Area A:
Entry: SI9999 then type < HAPPY99 >
Format: SI < work area >
To change to any working area you want after first sinned in
Entry: SIB
To change to any work area you want after first sinned in
1.5-Changing to working areas:

Sometimes it is necessary to change work areas in order as not to disrupt whatever work in the current area.
Especially when you have a live PNR in one work area and need to do some other transaction for another
client, for instance issuing a ticket.
Before changing the working areas, you must ensure already sinned in to all work areas in order to be
able to perform a switch.
1-To switch from one working Area to another Area:
Entry: SI*9999 then type < HAPPY99>
Entry:
A,B, C, D, E, and F
To change to any work area if you wanted

1.6-Check for current sinned in working area:

This is used to check whether you are currently sinned in and active in which work area.
1-To determine the working area you are currently sinned into:
Entry: *S
To display for one signed in area and see Pseudo City Code
1.7-Check for all sinned in areas:

1-To determine all the work areas you are currently sinned into:
Entry: *S*
To display for all signed in areas
1.8-Check for set address/ LNIATA:

Each CRT has its own set address/ LNIATA that communicates to the Host. It will be useful to know
the set address/ LNIATA of our own PC when troubleshoot any problems to assist the helpdesk.
Entry: J
To display Line IATA/ Terminal address
1.9-Agent sine out:

1-Sine out of one working area:
Any time you leave a terminal, the CRT should be sine-out for security reasons. This will prevent
someone from accidentally or intentionally modifying data or your PNR, using your sine-in code.
Entry: SO
To sine out of one area
2-Sine out of all working areas:

At the end of the day, it is recommended to sine out completely of all the work areas you have sinned
into for security reasons.
Entry: SO*
To sine out of all areas
1.10-Miscellaneous information:
Abacus also provides the wealth of miscellaneous information included are:
Calendar function, Calculation date, Calculator-functions, Currency conversion, Airport tax information,
Times verification, Temperature and weather forecast.
1-The calendar function:
The maximum number of days, which can be added or subtracted, is 331 days
Display valid from 01 January 1996 through 31 December 2065.
Entry: TOCT
TOCT/10
To display calendar for a June in current year.

To display calendar for specific Month and year
2-The determine/ Calculation in the past or future date:

Entry: T14MAR21
Add 21 days display
T25JUN-60
Subtract 60 days display
T11JAN-26 JAN
Calculate the number of days between 2 dates
3-The calculator-functions:
Entry: T123456
T46.8-27.9
Add/ plus display

Subtract/ minus display
T614.7*7
Multiple/ Multiplication display
T217.50/4
4-The currency conversion:
Entry: DC*CUR
DC*SGD
DCNZD200/USD
Divide display
To display all currency names by country codes
To display specific a short country currency name
To convert from NZD 200.00 to USD
5-The Airport tax payment:

Entry: TXN*SIN or PNH
TXN*2
TXN**QY
TXN**YC
To display list of taxes for specified airport/city.

To display with specific number
To display tax code from QY
To display tax code from YC
Note: If no Airport/ City taxes, the entry will display country tax.
6-The times verification:
Entry: TETPNH/SIN
To view time different between PNH and SIN cities.
T*PNH
To display specific time and date in PNH
7-The weather forecast:

When you checked in the temperature/ weather forecast it shown in the abbreviation letters:
PTYSUN
MSTCLD
MSTSUN
SHWRS
PTCLDY
TSTM
Partly sunny
Mostly cloudy
Mostly sunny
Showers
Partly cloudy
Thunder storm
WEA/WX*SIN
WEA/CF*LAX
WEA/AV*SFO
WEA/EF*BKK
To display current weather condition for SIN
Entry:
To view weather for today plus the next 2 days in LAX
To view average temperature for a year in SFO
To view extended regional forecast temperature in BKK
2- FLIGHT AVAILABILITY
2.1-General information:
The system currently stores over haft a million city pair availability. Availability for airlines can be
Requested for today and 331 days into the future
Before retrieving flight availability, you must know the 3- letter airport/ city codes of the requested
city pair or the 2-letter carrier codes.
2.2-Encoding: Find from full to short word

1-To encode City, Airport, Carrier name and Boeing:
Entry:
W/-CCPHNOM PENH
W/-APCHANGI
W/-ALUNITED AIRLINE
HCCC/SINGAPORE
HCCTEXAS
W/EQ-BOEING
W/EQ-AIRBUS
Encode CC meant City code and full name of city

Encode AP meant Airport and full name of Airport
Encode AL meat Airline and full name of carrier
Encode country name SG
Encode for US state
Encode EQ meant Aircraft equipment type
Encode EQ meant Aircraft equipment type
2.3-Decoding: Find from short to full word

1-To decode City/, Airport, Carrier name and Boeing:
Entry:
W/*BKK
Decode City code name
W/*TG
Decode Airline code name
W/*232
Decode by 232 Ticket number of MH Carrier
HCCC/KH
Decode for short country code name in KH
HCCTX
Decode for short US state code name in Texas
W/EQ*L1
Decode by Aircraft equipment with line No. 1
W/EQ*AT7
Decode by Aircraft equipment type
2.4-Meal codes in availability: You may check the meals that served on board via two methods:
Entry: F*RHNCXS
DU*/MLS
Display table of meal codes

Display table of meal codes
-MEAL CODESMeal codes responses

B- Breakfast
C- Alcoholic beverages - Complimentary
D- Dinner
F- Food for purchase
G- Food and Beverage for purchase
H- Hot meal
K- Continental breakfast
L- Lunch
M- Meal
N- No meal service
O- Cold meal
P- Alcoholic beverages for purchase
R- Refreshment - Complimentary
S- Snack or brunch
V- Refreshment for purchase
2.5-Display city pair availability (C.P.A):
The ABACUS reservation system is a non- discriminative system. It is to display for all participating carriers,
the function identifier1 must be entered first and followed by the requesting date, city pair and optional
fields. The entry may be made up to 331 days in advance.
Format: 1<date><city pair> <departure time/ arrival time optional> <transiting city optional>
Entry: 110JULSINMEL
120DECSFOSINSQ
Request for full availability display

Request for full availability display by SQ
120DECPNHFRAMI
Request for full availability display by SQ
123JUNSINNRT10A
Request for specific departure time show Morning Group
130JUNDFWSIN7PSFO
Request for specific departure time show Evening Group
123JULPNHLAX/3PSIN
Request for connecting city & Arrival time at Afternoon group
122JULBKKLAX7ASIN/TPE
Request availability for 2 connecting cities at SIN and TPE
115AUGSINHKGSQMITG
Request for specific the Carriers (Max 3 Carriers)
121MARPNHBKK*SQUACI
Request availability for excluding specific 3 Carriers
129OCTPNHCAN/D
Request availability direct flight from PNH CAN
125DECSINHKG-Y
Request for specific the class of service, Y class
128SEPPNHLAX6ABKK/TPE-Y Specify 2 connecting cities in BKK, TPE and show Y class

2.6-Continuation entries/ or Shortcut entries:
Entry: 1*
11
1-1
1BKK
1*DSIN
1*ASFO
1MI
130DEC
1R
1R15FEB
1R5
1R-5
1*7A
1*/5P
Display more availability

Request availability for the 1 day after
Request availability for the 1 day before
Change connecting city in BKK
Change the departure city in SIN
Change the arrival city in SFO
Change to MI Airline
Change the travel date to 30 DEC
Return CPA for the same date
Return CPA for the different date
Return CPA for 5 days after
Return CPA for 5 days before
Request for departure time at Morning group
Request for more availability, arrival time at evening group
2.7-Schedule display:
The ABACUS flight schedule system it provides the user detailed information. It is so detailed that
even a slight change of any part of the flight.
City pair schedule displays show scheduled flights for participating carriers without regard for
Availability. This entry displays schedules for date up to 331 days from today.
Entry:
SSINHKG
S20JULPNHBKK
S12JUNBKKLAX8A
S20MARSINHKG/6P
S25DECSINHKGCX
S23AUGBKKHKG/D
Schedules display for current date

Schedules display by specific date on 20 July.
Schedules display by departure time at Morning group
Schedules display by arrival time at Evening group
Schedules display specified CX Carrier.
Schedules display for Direct flights only.
2.8-Continuation entries/ Shortcut entries:

Entry:
S*
To display more schedules
SR
To display reverse/ return schedule
S20JUN
Change the schedule date on 20 June
SCX
SR1
SR-1
Show selecting CX Carrier

Request return schedule for 1 day later
Request return schedule for 1 day earlier
2.9-Verify flight information:

Passengers may like to find out from travel agent information such as flight time and flying distance.
With the help of the on-line Verify Flight Information entries, the agent can easily look up such flight
information.
1- Please find the abbreviation letters it shown in the verify flight information entry:
FLT = Flight No.
EQP = Aircraft type
ELPD = Elapsed flying time- time between a flights departure and arrival
MILES = Flying distance
DPTR = Departure time
ARVL= Arrival time
DEP = Departing terminal
ARR= Arriving terminal
SM, SMD = Smoking flight indicator: Y-yes, N-no, Blank-unknown
MS, S, M, B, D etc = Meal codes
ACCUM = Flying time
SEGMENT = Sector = City pair
ITINERARY = All Segments
Entry:
VA*1
VA*1/2
VI*1
VI*1/2
V*MI601/24JAN
To verify flight from availability line1

To verify flight from availability line 1& 2
To verify flight from itinerary line1
To verify flight from itinerary line 1& 2
To verify flight by a specific flight and date
2.10-Display connection cities: user to display any possible connection points along the specified city pair
Format: T*CP-<City pair>
Entry: T*CP-PNHLAX
DU*/CLS
To display connection cities before departure

To display all classes of booking for each airline
2.11-Levels of participation:
There are basically four levels of participation for the airlines, which have agreements with ABACUS
to display their availability in the system. An airline may participate is more than one level.
The four levels of participation for the airline agreements with ABACUS system are:
1-Full Availability (0)
2-Answer Back (AB)
3-Direct Connect Sell (DC)
4-Direct Connect Availability (DCA)
1- Full Availability:
This is the lowest level of participation that airlines may choose to participate with ABACUS.
1- Teletype message is sent to airline upon ET of the PNR. The airline will not respond with the Secondary
RLOC is returned.
2- The airline has 12 hrs may cancel the segment, without supporting reasons. However after the first
12hrs, the airline should honour the booking made. If the segment is cancelled after the first 12hs,
the reasons should be given and such cancellations will be returned to the agent as a HX or US status code.
120JANLASGCNYR
To display Full Availability

120JANLASGCNYR
120JAN SUN LAS/ PST
GCN/ MST1
1YR 1401 Y4 LASGCN 230P
445P
F27 0
1YR 801 Y4 LASGCN 800A 1015A F27 0
NO MORE YR - 1* FOR 3 SEG CONX
2- Answer Back (AB):
1-The airline may cancel segment within 12 hrs.
2-The airline has 22 hrs to provide RLOC. Otherwise a request for RLOC (RLR) message is auto
generated to the airline.
3-The PNR with no Answer Back RLOC after 22hrs and after another 44hrs in all the PNR is dropped
into agency Q 28. Entry check Q28 by W/KQR28OFF.
4-The agent call to airline to request for the RLOC.
120JANAMIDPSMZ
To display the group of Answer Back
120JANAMIDPSMZ
120JAN SUN AMI / Z8
1MZ 6605 Y4 AMI DPS 200P
2MZ 6603 Y4 AMIDPS 1100A
3MZ 6607 Y4 AMIDPS 400P
DPS/ 0
230P
F27 0 AB
1130A F27 0 AB
430P
F27 0 AB
3- Direct Connect Sell (DC):

Direct Connect Sell carriers are not necessary on Direct Access as well. However, all Direct Connect Sell
carriers are also on Answer back.
1-The agents sell on Abacus inventory but a message is sent to the airline immediately
2-The agents end transaction within 30 minutes.
3-The Answer Back and full availability applies.
120JANSINKULMH
Display the group of Direct Connect Sell
120JANSINKULMH
20JAN
SUN SIN/ Z8
KUL/ 0
1MH 649 F4 A4 Y9 L9
SINKUL 1320
2MH 610 F4 Y9 L9
SINKUL 1535
3MH 631 F4 A4 Y9 L9
SINKUL 1610
1415 734 R 0 DC/ E

1630 734 R 0 DC/ E
1705 734 R 0 DC/ E
4- Direct Connect Availability (DCA):

This is the highest level of participation for airlines. All Direct Connect Availability Carriers are also
Direct Access and Answer Back Carriers.
1-The agent sell direct from airline inventory -up-to last-seat availability.
2-The airline provides secondary RLCO instantly. If it is not returned by 4 seconds, the sales tag in the
PNR shows PENDING
3-Answer Back and Full Availability applies.
120JANSINLAXUA
Display the group of Direct Connect Availability
120JANSINLAXUA
20JAN SUN SIN/ Z8
LAX/ PST 16
FOR MORE AVAILABILTY SEE BUR LAX LGB ONT SNA
1UA
890 F9 C9 D9 Y9 B6 M9
SINLAX 0700 0855 744 BD 1 DCA/ E
2UA
890 F9 C9 D9 Y9 B9 M9
SINNRT 0700 1415 744 BS 0 DCA/ E
3UA/NH 8232 F4 C5 D0 B5 M4
LAX 1715 0945 744 0 0 DCA/ E
NO MORE UA-1* FOR INTERLINE CONX
5- Direct Access Availability Display:
The agents will need to access to the airlines database directly to make bookings in order to ensure that
their seats are guaranteed.
1-The agents must do a Direct Access availability display.
2-The agents sell seats entry must be transmitted within 3 minutes of availability display.
3-The agent must do an end transaction on the PNR within 30 Minutes
Format: 1<date><city pair><depart/ arrival time><carrier code>
Entry:
120JUNLHRJNBSA
Display Direct Access Availability
6- Direct Access Continuation entries/ Shortcut entries:

1*
Display more availability in direct access
1*8A
Display more availability and departure time at Morning group
1UA
Change to a Direct Access CPA from SA to UA Carrier
1R
Display return from the last Direct Access on the same day
1R21MAR
Display return availability for specific date 21March
11
Request availability for 1 day after
1-2
Request availability for 2 days before
Notice: The line number on Direct Access Availability begins with 13, and the Direct Connect Availability
begins line with 1.
2.12-Sell seat(s) from Direct Access Availability:
Format: 0 <no. of seat> <class of service> <from line No.>
Entry: 01Y13
02M14
03V15LL
Display sell a flight 1 seat from line No.13

Display sell a flight 2 seats from line No.14
Display sell a flight 3 seats from line No.15 by waitlist
*************
3- PASSENGER NAME RECORD (PNR)

(5 Mandatory Fields)
The Passenger Name Record (PNR) is the automated client reservation. This reservation stores all the
details of the clients itinerary.
A PNR is stored 48 hours after the last segment is flown. After that the PNR is archived.
The creation of a completed PNR requires 5 mandatory fields.
The 5 elements are completed mandatory fields:
Description fields
Identifier codes field
PHONE
9 Input the phone, agency and name of booking
RECEIVED FROM
6 Input the received from
ITINERARY
0 Sell a seat for passenger
NAME
_ Input the name of passenger
TICKETING
7 Ticketing Deadline and Ticket number
3.2-All steps to create the completed PNR:

Step 1: Display City pair Availability and sell seat
116JUNPNHKULMH
Step 2: Display City pair Availability and sell seat
02M1
Step 3: Enter the all Passengers Names
-JOHN/ROBERT MR
Step 4: Enter the detailed Phone field
9855-23 216773/ 216748 CDS TRAVEL

AND TOURS TRA-A
Step 5: Input the Ticketing Date
7TAW10JUN/ or 7TAW/
Step 6: Input the ticket Number
7T-TK2321234567894N1.1
Step 7: Display all fields to combined
*A
Step 8: Input the Received from
6JANE
Step 9: Enter End Transaction & Receive a PNR
ER (Problem happened, shown warning Message)
Step 10: Enter Ignore and Receive a PNR
IR
Ignore the PNR

Here is an example of a completed PNR:
(1) 1 .1 JOHN/ROBERT MR 2.1 SMITH/JANE MS

(2) MH 755 M 16 JUN M PNHKUL HK2 1100 1525 /DCMH*JOCKP7
MH 008 M 17 JUN M KULLAX HK2 2000 0650 /DCMH*JOCKP7
(3) TKT/TIME LIMIT
1. T-TK2322345678995N2.1
(4) PHONES
PNH855-23-216748/216748/ 991373 ABC TRAVEL & TOURS THEA -A
ASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY
TICKET RECORD - NOT PRICED
(5) GENERAL FACTS
1. OSI MH TKNM 2321234567894
2. OSI MH TKNM 2322345678995
(6) RECEIVED FROM - JANE MR
Basic Functionalities
Guide
P7M8.P7M8*ANU
0247/17JUN05 EZTPCH
3.3-Air segment sell from availability (Short Sell Entry):

Air segment booking (or sell) is very simple. Once a city pair availability has been displayed, the agents
can sell the seat(s) from displayed
Format: 0 (No. of seats) (class of service) (line no.)
Entry:
01M1
01B1LL
01Y1*
01Y1Y2
01Y1M2
01Y2OPEN
01M3OPEN/ND
Normal sell seat(s)

Waitlist sell seat(s)
Sell connection flights (same classes of service)
Sell connection flights (different classes of service)
Sell connection flights (different classes of service)
To sell a open segment with date using short sell
To sell a open segment without date using short sell
Note: the sell open segment with date, the date is usually input for pricing and ticketing purpose only
3.4-Manual sell (Long Sell Entry):
The agent can actually type in a manual sell entry (Long Sell Entry). Such entry would bypass all the
availability displays and go straight into selling the seat.
Format: 0<carrier code/flight no.> <class> <date> <city pair> NN <no. of seats>
Entry: 0<carrier code>OPEN <class> <city pair> DS <no. of seats>
0MIOPENYSINPNHDS1
To sell a open segment using long sell without date
0MIOPENY23JUNSINPNHDS1 To sell a open segment using long sell with date

Note: NN= Request seat
LL= Waitlist seat
DS= Desire seat
3.5-Arrival unknown (ARNK) segment:
Sometimes passengers in the middle of their itinerary, may choose to use other means of transportation,
such as train, bus or boat, to travel between two cities. Thus, causes a gap in the itinerary and unable to
end transaction. In order to completed the itinerary, and end transaction, an ARNK segment must be
input to fill-up the gap.
Entry:
Format:
0A
/< flight segment no > A
To sell ARNK segment (Entry Zero A)
/1A
To insert Surface Sector after flight segment no. 1
3.6-Changing of class of booking:

Format: WC<segment number> <new class of service>
Entry: WC1H
WC1J/3F
WCAY
Change segment 1 to H class

Change segment 1 to J class and segment 3 to F class
Change all segments to Y class
Note: The change class of service will be occurring only if the class of service is available.
3.7-Cancellation of segments and rebook:
Entry:
X1
To cancel segment number 1
X2/4
X1-6
XI
X10015JUN
To cancel multiple segments 2 and 4

To cancel consecutive segments from 1 through 6
To cancel entire itineraries
To cancel segment 1 and rebook same flight but different date
3.8-Names Field:
1-Create the adult name field:
Format: -<Surname>/<Given name>spacing<Title>
Entry: -TAN/JASLYN MR
To create one passenger/ single name
-TAN/JANE MS-BIG/BEN MR
To create 2 Passengers Linking Name entry
3.9-Create a child name field:

2-To input a child name, Age, and Date of birth: (Ages from 2 years to below 12 years)
Format: - <Surname>/<Given name>spacing<Title> *C<Age>
Entry: -TAN/MARY MSTR*C09
-2.1*C10
3CHLD/21JUN07-2.1
To input a child name with 09 years old (Use MSTR=BOY)

(Use MIST/ MISS= GIRL)
To enter a child age or modify a child age before or after ET
To input the date of birth for a child
Note: A child name is created in exactly the same way with adult name. And the child name/ the child seat
will be charged 75% of adult net ticket fare, 25% discount.
3.10-Create an infant name field:
1-To input an infant name, Age, and Date of birth: (Ages from 01 month to below 24 months)
Format: -I/<Surname>/<Given name>spacing<Title>*I<Age>
Entry: -I/TAN/JADY MISS*I06
-3.1*I07
Entry:
To input an infant name with 06 months (Used MR/ MSTR=BOY)

(Used MIST/ MISS= GIRL)
To input an baby age or modify an infant age before or after ET
3INFT/ TAN/ JADY MISS /27JAN07-1.1
To input age for an infant and sent to airline
3INFT/TAN/ JADY MISS/09-1.1
To input date of birth for an infant
3OSI TG TKNO6181234567890N2.1
To input ticket number for an infant name 2.1
31OSI SQ TKNO6181234567899N2.1
Change ticket number for an infant name 2.1
31
To delete ticket number from line no.1
71
To delete the ticket number from line no.1
Note: An infant input name must be separated from adult, a child name. An infant name must be
entered " I/ " before the surname and /Given name. The infant has no sell seat but has one ticket.
The ticket for an infant will be charged 10 % of adult net ticket fare, 90% discount.
The infant name cannot input with adult or/ and a child by the same surname in-group.
3.11-Modify name fields:
1-To modify Family Name (Surname) or Full name:
Format: -<Name No. > <New Family name>/<Give name>spacing<Title>

Entry: -1MARK/JOHN MR
To change the Surname name or Full name.
2-To modify Given Name:

Format: -<Full Name No.> < New Given name>spacing<Title>
Entry:
-1.1SOVATY MS
To change the Given name only
Note: The change of Family name or Full name can be done before the end transaction at the first time of
Created a PNR. If after End Transaction you must call to Abacus office to change it.
3-To enter Single Character Surname for adult and a child:
-USOKPHAL/MR
OR - SOKPHAL/U MR
- SOKPHAL /MR
Means U is the Surname and SOKPHAL is the Given name

Means U is the Surname and SOKPHAL is the Given name
Means Given name is SOKPHAL, a PSGR has no surname
4- To enter Single Character surname for an infant:

-I/TDARA/MISS*I03
Means T is the Surname and DARA is the Given name
When you display *A it shown: OSI YY INF 03 MTHS

Note: Ensure that the Passenger does not face any problem upon check in Airport.
You have included the Passengers original name as an Optional Remarks field to airline.
E.g. 3OSI YY PSGR NAME SHOULD BE READ AS U/SOKPHAL MR OR T/ DARA MISS
Note: for multiple Passengers DO NOT combine with same single alpha surnames in the same surname.
3.12-Delete name field:
Format: -<name field>
Entry:
-1
To delete the first name field number 1.1
-2
PD
6TRA
ER
IR
To delete name item 2 within the first name field

To display names field
Received from Tra
End transaction and redisplay PNR
Ignore and redisplay PNR
Note: To delete name item when the number in party does not equal to number of seats sold.
3.13-Create phone field:
1-To add a corrected phone field for the completed travel agent:
Format: 9<Phone No.><Agency name>CTC<Agent name>-A
Entry: 9855-023-216773/ 216748 CDS TRAVEL & TOURS TRA-A
2-The following codes may be used in the corrected phone field entry for agents:
-A
-H
Agency phones field

Home phone of the passenger
-B
-F
-P
-C
Business phone of the passenger

Fax number of the passenger
Pager of the passenger
Cell/ Mobile Phone of the passenger
3.14-Modify phone field:

Format: 9<phone field line> <new information>
Entry:
91855-063-991373 CDS TRAVEL AND TOURS/TRA-A

91
*P9
To delete phone from line 1

To redisplay phone field
3.15-Email address field:

The Email field used to store email address of clients. This will complete information of clients and
provide alternative for agents to store information of another communication means with their client
and this field will also be used to facilitate the Abacus Virtually.
Format: PE<email address><free text>-<name select no.>
Entry: PEDAVID= =CHUAABACUS.COM.SGOFC ADR-1.1
To create email address
PESOCHETTRA= =KIM@ONLINE.COM.KHOFC ADR-1.1 To modify email address
3OSI KA CTCE PNH SOCHETTRA..KIM//YAHOO.COM-1.1 Input the email address
PE1DAVID. CHUA@ABACUS.COM.SGOFC ADR-1.1 To modify email address
6TRA
Received from TRA
EMXP
To end transaction of Email Address
*PE
To display Email Address/ PE field
PE1
To delete email address
https://www.virtuallythere.com.sg To retrieve email from website

Note: A PSGR can receive your itinerary by clicking on virtually there
Notice: The underscore (_) use two equal signs= = to represent underscore instead
3.16-Receive from field:
This is the document which a person who placed the reservations or made the change with travel agent.
Format: 6<name of person who are booking>
Entry: 6TRA
*P6
To create a received from field

To redisplay received from
3.17-Ticketing time limit fields:

1-Future ticketing date field:
Format: 7TAW<Date>/ or 7TAW/
Entry: 7TAW15JUN/
7TAW/
Future ticketing date for queue Q9 placement (Ticket at will)

To advise ticket number immediately then input ticket number
7TAW16JUN/
To change the ticketing date
To delete the ticketing date
*T
*P7
To display ticketing field, date issued, void

To display ticketing instruction field
2-Advice ticket numbers with 7T-TK field:

Format: 7T-TK<ticket number>N<Pax name no.>
Entry: 7T-TK6181234567890N1.1 To input ticket numbers for passenger No. 1.1
71T-TK< New numbers>
To change the new ticket numbers
31
To delete the ticket number from line 1
71
*T
*P7

3.18-How to input/ advise ticket number:

To input a manually ticket number for a single passenger for all segments:
Entry: 7T-TK6181234567891N1.1
To input a manually ticket number (consecutive) for multiple passengers for all segments:
Entry: 7T-TK6181234567890-92N1-3
To input a manually ticket number for 1 passenger for segment 1 to 3:
Entry: 7T-TK6181234567890N1.1S1-3
To input a manually ticket number (non-consecutive but first 11digits are the same) for multiple
Passengers for all segments:
Entry: 7T-TK6181234567890, 93N1-2
To input a manually ticket number (consecutive) for 3 passengers same the surname for all segments:
Entry: 7T-TK6181234567890-92N1.1-3.1
To input a manually ticket number for an infant passenger for all segments:
Entry: 3OSI TG TKNO6181234567890N2.1
7T-TK6182345678912N1.1S1-4
To change ticket number for adult or a child name 1.1
31OSI SQ TKNO6181234567899N2.1
To change ticket number for an infant name 2.1
31
To delete ticket number from line 1
71
*T
*P7

Note: to change ticket number 7T-TK entry will be added new number one line, you must delete old number
3.19-Advising ticket number for TNN participating Carriers:
The airlines participating in ABACUS Ticket Number Notification (TNN) will either receive ticket
number by SSR or OSI:
Entry: Y/AAI/SYS/NEWS
3.20-The PNR fields display:
Entry:
*A
*N, PD
*I
*T,*P7
*P9
*P6
*P3
*B
*PE
*FF
To display system news information
Display all fields

Display name fields
Display entire itineraries
Display ticketing field
Display phone field
Display received from field
Display GFAX, display OSI field *P3O and display SSR *P3S
To display PRS after end transaction.
Display Email Address
Display Frequent flyer information
3.21-End Transaction:
The end transaction must be performed on all creations or modifications of the PNRs in order to be
stored and filed away. Basically, there are 2 ways to end transaction:
Entry:
E
ER
End the creation or change to the PNR and filed it away.

End transaction and redisplay the PNR at the same time.
3.22-Ignore Transaction:
The ignore transaction must be performed on all creations or modifications of the PNRs in order to be
stored and filed away. Basically, there are 2 ways to ignore a transaction:
Entry:
I
IR
It will not save any changes or modifications the PNR.

Ignore and redisplay the PNR at the same time.
3.23-Insert a segment under another segment or change a segment range to another range:
Entry:
/2/ARNK
To insert the ARNK segment after segment No.2
/3/2
To insert segment No.3 to stand up segment No.2
/4/3
To insert segment No. 4 to stand up segment No.3
3.24-The retrieval of a PNR:
When the creations or modifications need to be done to specific PNRs, there are basically 3 ways to
pull out the PNR that need to be worked on:
Format: *-<passenger surname>
The format entry to retrieve passenger by surname
Entry: *- LENG
Retrieved by passenger surname name LENG
*<Abacus record locator>
The format entry to retrieve passenger by the Abacus code
*ABCDEF
Retrieved by Abacus record locator
3.25-The booking status codes:

Entry: F*FOX/PNR/STATUS/CODES
F*RTXDGJ
To display all segment status codes

To display all segment status codes
The segment status codes which may be present in the PNR:

No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
Explanation
Sold Seat (Sabre response when sell message is being sent to carrier)
Holds confirmed status code.
Carrier confirming request (Advise passenger and change segment status code to
HK)
Confirmed from waitlist (you must advise passenger and change segment status to
"HK" within 72 hours if not, the segment will be automatically cancelled.)
Schedule change timing on flight for confirmed segment showing new schedule
(Advise passenger and change segment status to HK")
Schedule change timing on flight for confirmed segment showing new schedule
(Advise passenger and change segment status to "HK".)
Reconfirmed through Carrier (Used primarily on International Travel)
Hold waitlist status code
Schedule change timing on flight for waitlisted segment
(Advise passenger and change segment status to "HL")
Waitlisted segment (Waitlist message sent to carrier)
Unable to confirm, have waitlisted and change segment status to HL
Unable to sell, have waitlisted and change segment status to HL
Pending Need, (Message previously sent to carrier, and now awaiting reply. Sabre
will automatically resend the request if no reply has been received within 24 hrs)
Requesting segment (Sabre requests and send a need message to other carriers)
Schedule change. Is on request/ Holds need. Advise Passenger new times. Change
segment status to IN
Holds need/ have requested and waiting for reply. Appears in a PNR booked
through Carrier and Transmitted to SABRE.
Now Cancelled (Indicates segment was cancelled through carrier)
Unable to confirm or unable to waitlist (Cancelled segment and request for an
alternate)
No action taken (Cancelled segment and request an alternate segment)
Unable, flight not operating (Cancelled segment and request for an alternate
segment)
Status codes
SS
HK
KK
KL
TK
SC
RR
HL
TL
LL
UU
US
PN
NN
TN
HN
HX
UC
NO
UN
When the 7T-TK entries is input the following segment status codes shown:
The air segments with confirmed status codes:
KK, KL, TK, SC, HK, RR
The air segments with waitlisted status codes:
HL, TL, UU, US
The air segments with pending status codes:
PN, NN, TN, HN
The air segments cancellation status codes are not valid:
HX, UC, NO, UN
3.26-Segment status codes change/ update entry:
Format: .<segment no. ><segment status code>
Entry: .1HL
To change segment 1 to HL
.1/2HK
To update segment 1 & 2 to HK
.1-3HK
To update segment 1 through 3 to HK
.1RR
To reconfirm segment 1 to RR (After entered ticket number)
*************
4- PASSENGER NAME RECORD (PNR)

(Optional Fields)
4.1-The General Facts (GFAX) fields:
The General Facts (GFAX) field is an optional multiple item field containing supplementary information
items. Such information is divided into 2 categories OSI and SSR:

1-Other Service Information (OSI):
An OSI item consist mainly of service information, which is for notification only and may be
processed by the receiver as desired. An OSI item does not require a reply from the airline.
The field Identifier for GFAX is3
Format: 3OSI spacing <carrier code> spacing <free text> - < name no.>
3OSI spacing YY spacing <free text> - < name no.>
Entry: 3OSI TG A PSGR JOHN IS ELDERLY
3OSI SQ PAX IS A BIT DEAF-1.1
3OSI MI A PSGR IS A BLIND PAX-2.1
3OSI YY A PAX IS SPOKEN CHINESE ONLY-3.1
a) Modify and delete OSI item:
Format: 3<line no.> OSI spacing <carrier code> spacing < new infor.> -<name no.>
31OSI YY A PSGR CAN NOT SPEAK ENGLISH-1.1
32
To delete line number 2
31-3
*P3 or *P3O
To delete line number 1-3

To display the GFAX information
Note: -Used YY used after 3OSI is meant all carriers in itinerary

-Used spaces after 3OSI and carrier code are mandatory.
2-Special Service Requests (SSR):
A SSR item is a special service, which is to be provide to the passenger and which requires immediate
action by and/or confirmation reply from receiving airlines.
A)-Meal request for the passenger:
Format:3 <service code> / <free text >-<name No.>
Entry: 3SPML/NO PORK AND HOT MEAL-1.1
3CHML1/DOES NOT LIKE CARROTS -2.1
3BBML2-2.1
To request meal for one passenger

To request meal for a child meal segment 1
To request special meal for an infant (The
2.1 is adult because adult occupy the seat)
3)-Other service entry:

Format: 3<meal code><segment no.>-< name no.>
3VGML1-2.1, 3.1
3VGML1, 2, 3-2.1
3VGMLA-2.1
To request meal for multiple names

To request meal for multiple segments
To request meal for all segments
4)-To display meal codes:

Format: DU*/SPM <carrier code>
Entry: DU*/SPMMH
DU*/SPM
To display meal code for MH airline

To display special meal code for types for all carriers
5)-Wheelchair request for the passenger:

Format: 3<service code><segment no.>-<name no.>
3<service code><segment no.>/<Free text>-<Name No.>

Entry: 3WCHR1-1.1
To request for a wheel-chair for a disabled Pax 1.1
3WCHR1/ELDERLY-1.1 To request for a wheel-chair for a oldest Pax 1.1
3WCHRA-2.1
To display a wheel-chair all segments for a Pax 2.1
6)-Update and delete SSR items:
Format: 3< Line no.>. <Status code>
31.HK
To update SSR item No. 1 to action code of HK
31
To delete SSR item number 1 after/ before end transaction
32-5
*P3 or *P3S or *P3O
To delete SSR item number 2-5 after/ before end transaction

To display the GFAX information
Note: Wheelchair codes:

WCHR
WCHS
WCHC
A passenger able to walk up stairs.

A passenger cant walk up stairs, but can walk to seat.
A passenger must be carried/assisted to seat.
7)- Passenger Emergency Contact Information by the airline:

3PCTC/COLINMR FATHER/KH 012254566 Input the passenger emergency contact Information
3OSI KA CTCM PNH 012 246 876 HONG DARA-1.1 Input the passenger contact information
4.2-How to input the Passport by CZ:
1- Input the passport number by CZ:
3DOCSA/P/SG/S0585704C/SG/17JAN1942/F/10SEP2009/LEE/ALICE-1.1 To input a passport number.
3FOID/PPCN05857045-1.1
To input a passport number by MU only.
2- For passengers travelling to/from USA, Passport, Visa, and Address information of these passengers are
required prior to arrival.
3DOCSA/P/SG/S0585704C/SG/17JAN1942/F/10SEP2009/LEE/ALICE-1.1 To input a passport number
3DOCAA/D/US/82 MAIN ST/DALLAS/TX/99999-1.1
To input a address information.
3OTHSA/D/US/82 MAIN ST/DALLAS/TX/99999-1.1
To input a address information.
3DOCOA/SG/V/789789/HOUSTON/14JUN04/USA-1.1
To input a visa information.
4.3-Frequent flyer number:
Entering the Frequent Traveller number in a PNR sends a Teletype message to participating carriers so
that passengers may get mileage credit for bookings made through the system.
The function identifier isFF
1- Add frequent traveller number:
To advise the frequent traveller number to the carrier who owns the frequent traveller program:
Format: FF<carrier code><frequent flyer no.>-(name no.)
Entry: FFTG247900-1.1
To input frequent traveller number by name no. 1.1
PT*TG
To display the Frequent Flyer exchange/ partnership agreements
*FF
To display the Frequent Flyer information in a PNR
FF1AA84398315-1.1
To change the Frequent Flyer number on line 1
FF1
To delete the Frequent Flyer number on line 1
FFALL
To delete all Frequent Flyer lines
Note: When receiving cancellation of air segment from carrier for status codes: HX, UC, UN, and NO,
segment related frequent flyer will be automatically cancelled by system and filed to PNR history.
4.4-Seat map display:
Before specific seat reservations can be made to the airline, a seating display must be made.
You can display a seat map by flight number or Itinerary segment number.
Seat map display allows you to determine which seats are available and may be requests.
However, seat map request are not valid on all carriers and all response may differ from carrier.
to carrier.
If the carrier does not support seat map displays, the system returns with the following message:
Format:
4G<segment no.>*
4G*<carrier code><flight no.><class><date><city pair>
Format entry to display seat map

Format entry to display seat map
Entry:
4G1*
4G*SQ69F1JUNSINSFO
To display seat map by segment number 1

To display seat map by flight No. (Direct connect seat map)
1-Request for specific seat reservation:

Entry: 4G1/50A-1.1
4GA/15A-2.1
4G3,5/20A-3.1
4G2/14A15A-1.1,2.1
To request for seat no. 50A for segment1

To request for seat no.15A for all segments
To request for seat no. 20A for segments 3 & 5
To request for 2 seats no. 14A &15A for different rows
2-Cancel and update PRS:

4GX1
4GXUA
4GX2-1.1-5.1
4GXALL
4G1HK
*B
To cancel Pre-reserved seat for segment1

To cancel seat reserved on carrier UA
To cancel pre-reserved seats by name range 1.1 to 5.1
To cancel all seats requests
To update/ confirmation status code of PRS on segment 1
To display PRS after end transaction.
3-Send SSR request for PRS:

3NSST2/NEED AISLE SEAT-1.1
3NSST1/NEED WINDOW SEAT-2.1
3NSSTA/NEED MIDDLE SEAT-3.1
Non-Smoking Aisle seat for segment 2 for Pax 1.1

Non-Smoking window seat for segments 1 for Pax 2.1
Non-Smoking middle seat for all segments for Pax 3.1
4-Request Seat Availability from the Airline:

3OTHS1/MI PLS KINDLY CONFIRM SEAT FOR IMPORTANT PAX THANKS
Request Seat Availability from the Airline for Passenger
3OTHS2/PLS KINDLY HELP TO CFRM SEAT PNHSIN MI601 THANKS
Request Seat Availability from the Airline for Passenger
Note: When receiving cancellation of air segment from carrier for status codes: HX, UC, UN, and NO
Segment related PRS will be automatically cancelled by system and filed to PNR history.
4.5-Divide/Split PNR:
A PNR should be divided when one or more passengers in the PNR wish to change their reservation
in a different date in itinerary from the remaining members in the party.
1-The following the steps to divide/split the PNR:
*-<Surname> or *ABCDEG
To retrieve the PNR you wanted to divide

Format: D< name number>

Entry: D1.1
D1.1*2.1
6THEA
F
E
To divide out passengers in a particular name field

To divide the first passenger in name field
To divide 2 passengers 1.1 and 2.1
To enter a received from field
To enter the file the PNR
To end transaction
4.6-Reduce/ Cancel PNR:

A PNR should be reduced when one or more passengers in the PNR wish to completely cancel their
reservations and the remaining passenger do not.
1-The following the steps to reduce/ cancel the PNR:
*-<Surname> or *ABCDEG
Format: , < new no. in the party>
Entry: ,2
,4
To retrieve the PNR you wanted to reduce

To reduce the number of Pax in the party
To decrease number in party in PNR ( Remained 2 Pax)
To reduce number in party in PNR(Remained 4 Pax)
-2.1
To delete name no. 2.1
-1.1
6TRA
ER
IR
To delete name no. 1.1

To enter received from
To end transaction and redisplay
To ignore and redisplay
Note: On the real PNR you can be 2 click on the Passengers name it shown Mask Entry:
Click on Divide or Reduce PNR if you want to divide or reduce Pax.
*************
5- QUEUES
Queue work like an electronic filing cabinet that maintains the PNRs and Messages from Abacus Host
and airlines. Queue helps to organize the office workload and Queue is an essential part of the office
daily operation for any travel agency to maintain the PNRs and Messages in the queue regularly
Entry: QC/
To display the queue count for all outstanding queues
G1 Message
S..2 Messages
N.3 Messages
C.4 Messages
T.1 Message
Total Messages:.11 Messages
Entry: Q/S
Q/1
QC/1/9
0.2 PNRs
1.5 PNRs
5....10 PNRs
925 PNRs
65..30 PNRs
Total PNR:72 PNRs
To display queue supervisory message
To display specific queue 1 has the PNRs
To display queue1 & queue 9 has the PNRs
QC/-TAW
QC/<Branch PCC>
Q/9NA-Surname
I
QXI
QXE
QR
QP/100/11
To display queue for place ticket numbers

To display queue in branch office
To display Passenger name by surname in queue you had booked
Ignore the current PNR or/ Megs then display next PNR or/ Megs
Exit queue and ignore from current PNR
Exit queue and end transaction from current PNR
Clear PNR on Queues out
To create and Place PNR in Queue 100
5.2-PNR queues:
PNR queues are numbered from 0-511 and Message queues. Queue 0-49 are system defined queues, there
use are as follows:
QUEUE
Abbreviation
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
QUEUE NAME
Basic PNR- Urgent (Departure within 24 hours)
Basic PNR- Non- urgent PNR
Car/ Hotel/ Tours confirmation numbers
Not assigned
Recheck PNRs successful processing
Airline schedule changes for travel within 72 hours
Airline schedule changes for travel beyond 72 hours
HX Status code received
Not assigned
TAW -Tickets to print
TAX-PNR suspense
Airline rated PNR
Large Party (10 or more)
Not assigned
Not assigned
Not assigned
Not assigned
Waitlist confirmation-Urgent (departure within 24 hours.)
Waitlist confirmation-Non urgent
QLT (continuous Queue Ticketing) Problem with ticketing
(Check PNR for errors.)
Double booking queue (Dupe booking queue)
Unable to invoice (Check PNR for errors)
Corporate Travel Policy modified by airline
Group System action.
Pre-reserved seat/ Boarding Pass confirmations
Pre-reserved seat/ Boarding Pass-unable to confirm
Tour time limit
Rejected Boarding Pass continuous queue print
Answer Back Request
3rd party inbound PNRs, applicable for Web link Family
Not assigned
*************
6- THE HOST HELP SYSTEM

6.1-Host help system (FOX):
The FOX function is to assist you in finding formats. It contains format on all subject as well as detailed
information pertaining to the formats. It is a quick and easy way to obtain immediate information on
Abacus formats. It can actually be compared to formats in a guidebook. The FOX entries provide for
many displays from various formats.
1-To access fox three are 3 Levels:
Level 1- Main Function List (Table of contains)
Level 2- Formats of a specific item in level 1
Level 3- Detail information for the specific format in level 2.
Entry access FOX in 3 levels:
Level 1: F*FOX
Level 2: F*2
Level 3: F*10
Display table of contents

Display specific format in Level 1
Display detailed information for a specific in Level 2.
2-To display partial FOX items beginning with C only:

Entry: F*FOX-C
Note: An asterisk (*) in the left margin of a Level 2 display is the indicator that a Level 3 display exists for
that item.
If the asterisk (*) is followed by the change key ( ) this indicates that new or modified information
has been added within the past 30 days.
6.2-Fox key qualifiers:
When entering a qualifier search with a key qualifier, only pages in the section whose title contains the
key qualifier are displayed. This limits your search to only pages relating to the desired topic.
Entry:
F*FOX/AIR/SEGMENT/SELL
F*FOX/PNR/STATUS/CODES
F*FOX/ISSUE/TKT/SELL
F*FOX/SPECIAL/MEAL/DISPLAY
F*FOX/ENCODE/DECODE
Note: Using qualifier is the fastest way to display a particular FOX.
6.3-Moving around in fox:
Entries:
MU
MD
MT
MB
Move up the page

Move down the page
Move to the top page
Move to the last bottom page
*************
7- THE TIMATIC SYSTEM

7.1-Introduction:
The TIMATIC service provides to Abacus users with access to a database-containing passport, visa,
health and other travel related information for travellers free of charge.
The TIMATIC service is developed by the TIM (Travel Information Manual) group of airlines that is
representative by IATA Netherlands Data Publications.
You may use this information to advise your clients of the appropriate travel documents needed to
avoid travel delays.
The information is updated in the TIMATIC database continually and represents the most current
information available. But because of the before changing situation around the world, TIMAIC cannot
accept liability for inaccurate or incomplete information.
Entry:
TIM
QUIT
To access the TIMATIC session

To quit the system to return to the Host session
Note: The TIMATIC can access TIM stand by for 5 minutes, after 5munites it will be auto out of TIM.
7.2-Codes for specific request:
1-The following list is the codes used when making a specific TIMAIC request:
TIRV
TIRH
TIRA
Request for VISA/ PASSPORT information

Request for HEALTH information
Request for All VISA/PASSPORT/HEALTH information
2-The following are abbreviation letters that used for entry:

NA
EM
DE
TR
VT
Nationality of Traveller
Embarkation point of Traveller
Destination point of Traveller
Transit point of Traveller
Countries visited by the Traveller up to 6 days prior to this trip
7.3-Examples entry of specific request:

1-Request for VISA/ PASSPORT:
Entry:
TIRVNASINEMBKKDEMELTRSINVTLAX
Or
TIRV/NASIN/EMBKK/DEMEL/TRSIN/VTLAX
Note: The NA and DE are mandatory while EM is optional for VISA information
2-Request for HEALTH information:
Entry:
TIRHNAKHEMBKKDEMELTRSINVTLAX
Or
TIRH/NAPNH/EMBKK/DEMEL/TRSIN/VTLAX
Note: The EM and DE are mandatory while NA is optional for VISA/PASSPORT/ HEALTH
information. Request for VISA/PASSPORT/ HEALTH information:
3-Request for VISA, PASSPORT, and HEALTH information:
Entry:
TIRANAUSEMLAXDEPNHTRBKKVTSGN
Or
TIRA/NAUS/EMLAX/DEPNH/TRBKK/VTSGN
7.4-Moving around in TIMATIC:
Entry:
TIPN
TIPB
TIPG
Display next page

Display previous page
Display current page
8- PNR PRICING (WP)

8.1-PNR-Pricing:
PNR Pricing, also know as Itinerary pricing, allows you to price on
a completed or incomplete PNR. It is allowed on itineraries up to 24
segments, including surface segments when the board point and off point
are the same and up to 99 Passengers in a PNR.
8.2-Fare Quote entry:
FQPNHSIN
FQBKKSIN-SQ
FQSINNYC-SQ-UA
FQSINKUL09MAR
FQPNHBKK10JUN-TG
FQSINDFW14JULR20JUL
FQSINDFW10AUGRT
FQSINDEL15MAY-SQBY
FQMNLSIN10MAR-PRPL
FQMNLSIN10MAR-PRPV
Basic Fare quotes display

Fare quotes with Single carrier
Fare quotes display with Max up to 32 carriers
Fare quotes display with specified date
Fare quotes display with date and carrier
Fare quotes with travel and return dates
Fare quotes with Travel and round-trip
Fare quotes display with booking Y class
Fare quotes display with Published fares only
Fare quotes display with Private fares only
8.3-PNR Pricing entry:

WPASQ
WPASQS1/2
WPAMIN1.1/2.1
WPABRPADT/CNN/INF
WPACXMUSD
WPAQFQYEE1M
WPACXO2
WPATGX3
WPAXM
PNR
PNR
PNR
PNR
PNR
PNR
PNR
PNR
PNR
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
Pricing
with
with
with
with
with
with
with
with
with
a validating carrier
specific segments
specific names
Passenger types (ADT, CNN, INF)
Alternate Payment Currency
Fare basis code (Added FBC YEE30)
specific stopover
specific connection
alternate fare booking code options
8.4-PNR Pricing-continuation entry:

The Continuation entries listed below may only be used after retrieving
the pricing list with WPA command.
WP1
WP2/4
WP2-4
WPDF1
Display
Display
Display
Display
fare
fare
fare
fare
calculation
calculation
calculation
calculation
from line 1
from line 2 and 4
from line 2 through 4
description from line 1
8.5-Ticket Fare Record entry:

WTFR
WTFR2
WTFR1/3
**W
**W2
WD1
WD
To accept and store fare(s)

To accept and store fare for line 2 from WPA response
To accept and store fare line 1 and 3 from WPA response
Display All Ticket Fare Record
Display Ticket Fare Record number 2
Delete specific TFR from line 1
Delete All TFRs
8.6-Non-PNR/No-Itinerary Pricing:
WQPNHSINPNH-AMI/VMI
WQSINLAXSIN-ASQ/VSQ/CY
WQSINLAXSIN-AMH/VMH/CY/PADT/PC07
WQSINLAXSIN-AMH/VMH/CY/PCNN/PINF
WQSINKULBKKSIN-ASQ/VSQ/CY/L
Display
Display
Display
Display
Display
Non-PNR
Non-PNR
Non-PNR
Non-PNR
Non-PNR
Operating/validating
with booking code
with PTCs (Max of 4 Paxs)
pricing with PTCs
pricing with lowest fare
8.7-Long Fare Rule display:

RDTPESIN20MAYYXEE21-BR
Display Long Fare Rule
8.8-Bargain Finder:
WPNI
WPNCANH
WPNCSAMH
WPNCBAMI
WPNCASQS1/2
WPNCAMIN2.1
WPNCATGPCNN
WPNCACZMUSD
Basic Bargain Finder search pricing for lowest fare plus

Basic Bargain Finder search Pricing for lowest fares
Basic Bargain Finder automatically Rebook
Basic Bargain Finder for lowest fares
Bargain Finder with segment select 1 and 2
Bargain Finder with name select
Bargain Finder with PSGR type
Bargain Finder with alternate payment currency
T HE E N D
Thank you for your pay attention

Basic Functionalities

Transféré par

Informations du document

Copyright

Formats disponibles

Partager ce document

Partager ou intégrer le document

Options de partage

Avez-vous trouvé ce document utile ?

Ce contenu est-il inapproprié ?

Droits d'auteur :

Formats disponibles

Basic Functionalities

Transféré par

Droits d'auteur :

Formats disponibles

English spelling codes for using in the Abacus and Travel Agency

The symbols are used in the ABACUS system

Symbols on the keyboard

Symbols on the computers screen

* An display/ an asterisk symbol

A cross of Lorraine symbol

A dollar / an end item symbol

Basic Functionalities Guide

- A dash or a hyphen symbol

Updated by Kiv Sokunthea 1

1- SINE IN and SINE OUT

Format entry sine in one area to access into Abacus system

Format entry sine in all areas to access into Abacus system

Entry: SI*9999 then type < HAPPY99>

Entry sine in all 6 work areas to access into Abacus system

1.4-Sine in to another working area:

To change to any working area you want after first sinned in

To change to any work area you want after first sinned in

1.5-Changing to working areas:

Basic Functionalities Guide

To change to any work area if you wanted

1.6-Check for current sinned in working area:

1.7-Check for all sinned in areas:

To display for all signed in areas

1.8-Check for set address/ LNIATA:

To display Line IATA/ Terminal address

1.9-Agent sine out:

To sine out of one area

2-Sine out of all working areas:

To sine out of all areas

To display calendar for a June in current year.

2-The determine/ Calculation in the past or future date:

Add 21 days display

Subtract 60 days display

Calculate the number of days between 2 dates

Add/ plus display

Multiple/ Multiplication display

5-The Airport tax payment:

To display list of taxes for specified airport/city.

To view time different between PNH and SIN cities.

To display specific time and date in PNH

7-The weather forecast:

To display current weather condition for SIN

Basic Functionalities Guide

Updated by Kiv Sokunthea 4

2.2-Encoding: Find from full to short word

Encode CC meant City code and full name of city

2.3-Decoding: Find from short to full word

Display table of meal codes

-MEAL CODESMeal codes responses

Basic Functionalities Guide

Request for full availability display

Updated by Kiv Sokunthea 5

Request for full availability display by SQ

Request for specific departure time show Morning Group

Request for specific departure time show Evening Group

Request for connecting city & Arrival time at Afternoon group

Request availability for 2 connecting cities at SIN and TPE

Request for specific the Carriers (Max 3 Carriers)

Request availability for excluding specific 3 Carriers

Request availability direct flight from PNH CAN

Request for specific the class of service, Y class

128SEPPNHLAX6ABKK/TPE-Y Specify 2 connecting cities in BKK, TPE and show Y class

Display more availability