Mike Allen

The RAD Group

Common Sense tells us that

leaders play a special role in the
safe/unsafe performance of
subordinates.

2013, The RAD Group LLC

Research also tells us that

leaders play a special role in the
safe/unsafe performance of
subordinates.

2013, The RAD Group LLC

Research
STUDY of OBEDIENCE (Milgram)
Authority figures are profoundly but subtly influential.

2013, The RAD Group LLC

Research
STUDY of SAFETY CLIMATE (Zohar)
A moderate increase in the frequency of simple, safety-related
conversations dramatically reduces subordinates unsafe
behaviors.

2013, The RAD Group LLC

Research
STUDY of SITUATIONAL VARIABLES in HELPING
BEHAVIOR (Darley)
A single remark from an authority figure can literally change
the way others see the world.

2013, The RAD Group LLC

Research
BEST BOSS STUDY:
Describe the best boss you ever had. What was
he/she like?

2013, The RAD Group LLC

Research
BEST BOSS STUDY:
For 25 years, we have asked thousands to...
Describe the boss who you were most motivated,
productive, efficient and effective working for.

2013, The RAD Group LLC

Research
BEST BOSS STUDY:
Trends quickly emerged, identifying 20 top
characteristics of this best boss.

2013, The RAD Group LLC

Best Boss Characteristics

20. Cares About the Success of
Others

2013, The RAD Group LLC

Best Boss Characteristics

20. Cares About the Success of
Others
19. Shows Respect to Others

2013, The RAD Group LLC

Best Boss Characteristics

20. Cares About the Success of
Others
19. Shows Respect to Others
18. Honest & Trustworthy

2013, The RAD Group LLC

Best Boss Characteristics

20. Cares About the Success of
Others
19. Shows Respect to Others
18. Honest & Trustworthy
17. Shows Trust by Delegating
Effectively

2013, The RAD Group LLC

Best Boss Characteristics

16. Fair & Consistent

2013, The RAD Group LLC

Best Boss Characteristics

16. Fair & Consistent
15. Competent & Knowledgeable

2013, The RAD Group LLC

Best Boss Characteristics

16. Fair & Consistent
15. Competent & Knowledgeable
14. Rewards / Recognizes Success

2013, The RAD Group LLC

Best Boss Characteristics

16. Fair & Consistent
15. Competent & Knowledgeable
14. Rewards / Recognizes Success

13. Leads by Example

2013, The RAD Group LLC

Best Boss Characteristics

12. Friendly

2013, The RAD Group LLC

Best Boss Characteristics

12. Friendly
11. Loyal to Employees

2013, The RAD Group LLC

Best Boss Characteristics

12. Friendly
11. Loyal to Employees
10. Flexible & Willing to Change
When Needed

2013, The RAD Group LLC

Best Boss Characteristics

12. Friendly
11. Loyal to Employees
10. Flexible & Willing to Change
When Needed
9. Team Builder

2013, The RAD Group LLC

Best Boss Characteristics

8. Good Problem Solver

2013, The RAD Group LLC

Best Boss Characteristics

8. Good Problem Solver
7. Good Planner / Organizer

2013, The RAD Group LLC

Best Boss Characteristics

8. Good Problem Solver
7. Good Planner / Organizer
6. Good Decision Maker

2013, The RAD Group LLC

Best Boss Characteristics

8. Good Problem Solver
7. Good Planner / Organizer
6. Good Decision Maker

5. Deals Effectively with Conflict

2013, The RAD Group LLC

Best Boss Characteristics

4. Communicates Effectively

2013, The RAD Group LLC

Best Boss Characteristics

4. Communicates Effectively
3. Enables Success

2013, The RAD Group LLC

Best Boss Characteristics

4. Communicates Effectively
3. Enables Success
2. Motivates Others

2013, The RAD Group LLC

Best Boss Characteristics

4. Communicates Effectively
3. Enables Success
2. Motivates Others

1. Holds Self & Others Accountable

2013, The RAD Group LLC

Best Boss Characteristics

4. Communicates Effectively
3. Enables Success
2. Motivates Others

1. Holds Self & Others Accountable

2013, The RAD Group LLC

2. Motivates Others
Understands the Limits of Extrinsic Motivators
Owns the Challenge of Intrinsic Motivation

2013, The RAD Group LLC

2. Motivates Others
Intrinsic
Motivation

2013, The RAD Group LLC

2. Motivates Others
Intrinsic
Motivation

Willingness to
risk failure for
the chance to
succeed
2013, The RAD Group LLC

2. Motivates Others
Intrinsic
Motivation

Willingness to
risk failure for
the chance to
succeed

Self-Confidence

2013, The RAD Group LLC

2. Motivates Others
Intrinsic
Motivation

Willingness to
risk failure for
the chance to
succeed

Meaningful
Accomplishment

+
Recognition from a
Significant Person

Self-Confidence

2013, The RAD Group LLC

1. Holds Accountable
At its core, accountability is a kind of
conversation.

2013, The RAD Group LLC

1. Holds Accountable
Steps Up to Failure
Looks for an Account of WHY
Resolves the Real Underlying Reason

2013, The RAD Group LLC

1. Holds Accountable
Steps Up to Failure
Looks for an Account of WHY
Resolves the Real Underlying Reason

2013, The RAD Group LLC

The Best Boss avoids the

Fundamental Attribution Error.
Fundamental Attribution Error:
The tendency to overlook external factors and
focus on peoples character or motivation
when they do something wrong.

2013, The RAD Group LLC

1. Holds Accountable
Context

The Contextual Model is a Trademark of The RAD Group LLC

2013, The RAD Group LLC

1. Holds Accountable
Self

The Contextual Model is a Trademark of The RAD Group LLC

2013, The RAD Group LLC

1. Holds Accountable
Others
Self

The Contextual Model is a Trademark of The RAD Group LLC

2013, The RAD Group LLC

1. Holds Accountable
Surroundings
Others
Self

The Contextual Model is a Trademark of The RAD Group LLC

2013, The RAD Group LLC

1. Holds Accountable
Systems
Surroundings
Others
Self

The Contextual Model is a Trademark of The RAD Group LLC

2013, The RAD Group LLC

Research
STUDY of LEADERSHIP DIMENSIONS & SAFETY
CLIMATE (Zohar)

Supervisors who model a transformational approach

to leadership saw significantly fewer injuries among
subordinate employees.

2013, The RAD Group LLC

Why do
Best Bosses
create a
safety side effect?

2013, The RAD Group LLC

Best Bosses create a climate in which...

1.Employees are more receptive to
redirection/intervention.

2013, The RAD Group LLC

Best Bosses create a climate in which...

1.Employees are more receptive to
redirection/intervention.
2.Employees are more likely to speak up when
they see something unsafe.

2013, The RAD Group LLC

Best Bosses create a climate in which...

1.Employees are more receptive to
redirection/intervention.
2.Employees are more likely to speak up when
they see something unsafe.
3.Employees take initiative to improve conditions
& systems.

2013, The RAD Group LLC

BEST BOSS STUDY

Learn about all 20 characteristics:
theradgroup.com/newsletter.html

Mike Allen
The RAD Group
2013, The RAD Group LLC