INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE

MANUAL
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Section 1: COVER PAGE

This standard operating procedure manual is applicable to:
Power System Operation Corporation
(A
Western

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Section 2: AUTHORIZATION
This Procedure Manual is based on PAS 99:2012, ISO 9001:2008, ISO
14001: 2004 and BS OHSAS 18001:2007, ISO 27001:2005.
PAS 99:2012 has been taken as the basis for the nomenclature of the
common requirements.
This Manual consists of procedures for implementation of Integrated
Management System.
This Manual is issued and controlled by the Management Representative
(MR).
All the amendments to this manual will be done as per the procedure for
control of documents see Section 4.4.3.1 of this SOP Manual.

(S.K. Soonee)
CEO POSOCO

INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE
MANUAL

Doc. Code:
POSOCO/IMS/SOP
Rev 2.2

(Based on PAS 99:2012, ISO-9001: 2008, ISO

14001:2004 , BS OHSAS 18001:2007 and ISO
27001:2005)

Prepare
d By
UNIT
MR

Verified By
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E MR

Reviewe
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HEAD

Approve
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POSOCO

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Section 3: INDEX
(Indexed as per PAS 99:2012 clauses referenced from Apex Manual)
Section
No.
1.
2.
3
4
4.1
4.2

TITLE
Cover page
Authorization
Index
Procedures
Procedure for Identification of legal and other
requirements
Procedure for determination of Environmental
Aspects & Impacts, Hazard & Risk and
Information Security Risk -Assessment & Control

PAGE
NO.
1
3
4
5
7

4.3

Procedure for emergency preparedness

response and Business Continuity.

4.4

21

4.5

Procedure for Competence, Training and

Awareness
Procedure for Communication

4.6

Procedure for participation and consultation

26

4.7
4.8
4.9
4.10

Procedure for Control of Documents and Records

Procedure for Operational Planning and Control
Procedure for Monitoring and Measurement
Procedure for evaluation of compliance
including legal and regulatory compliance
Procedure for Internal Audit
Procedure for control of Non Conforming
Products and Services
Procedure for CAPA
Amendment history record

28
32
34
36

4.11
4.12
4.13
5

& 18

23

37
41
45
49

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Date:
24/12/2013

This document is controlled by distribution through intranet; hard copies are not
authorized for use. Hard Copy is a Controlled Copy only when stamped with the seal
of POSOCO/NLDC/RLDC in red.

INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE
MANUAL

Doc. Code:
POSOCO/IMS/SOP
Rev 2.2

(Based on PAS 99:2012, ISO-9001: 2008, ISO

14001:2004 , BS OHSAS 18001:2007 and ISO
27001:2005)

Prepare
d By
UNIT
MR

Verified By
CORPORAT
E MR

Reviewe
d By
UNIT
HEAD

Approve
d By
CEO
POSOCO

Issued By
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SOFT COPY DOES NOT REQUIRE SIGNATURES

4.1 Procedure for identification of legal and other requirements for IMS
Ref: clause 4.2 of PAS 99: 2012QMS (5.3(b) & 7.2.1(c), EMS (4.3.2), BS
OHSAS (4.3.2) & ISMS(4.2.1(b2),A.15.1.1, A.15.1.2)
PURPOSE:
To improve the compliance level to all applicable legal and other requirements
performance of POSOCO by providing a procedure that can systematically
identify and document the legal and other requirements and take necessary
actions to monitor and whenever applicable to its requirements.
SCOPE:
This procedure is applicable to all activities and services of POSOCO. It also
includes aspects that POSOCO outsources to contractors or other agencies.
The scope of this procedure cover legal and other requirements applicable to
service delivery, environment and OH&S attributes of POSOCO.
DEFINITIONS/ABBREVIATIONS:
MR: Management Representative.
Legal requirements : Applicable statutory and regulatory requirements to
service delivery, environment and OH& S.
Other requirements : Organizational policies and procedures and codes of
conduct.
RESPONSIBILITY FOR IMPLEMENTATION:
The heads of departments are responsible for the implementation of this
procedure as relevant to their department.
PROCEDURE

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Date:
24/12/2013

This document is controlled by distribution through intranet; hard copies are not
authorized for use. Hard Copy is a Controlled Copy only when stamped with the seal
of POSOCO/NLDC/RLDC in red.

INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE
MANUAL

Doc. Code:
POSOCO/IMS/SOP
Rev 2.2

(Based on PAS 99:2012, ISO-9001: 2008, ISO

14001:2004 , BS OHSAS 18001:2007 and ISO
27001:2005)

Prepare
d By
UNIT
MR

Verified By
CORPORAT
E MR

Reviewe
d By
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HEAD

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POSOCO

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The legal requirements are determined by referring to the following Acts and
Rules and the statutory and regulatory requirements published by the
appropriate authority.
Legal Requirements for QMS are contained in:
1. Authorization by CEO/ Ministry of Power to carry out the work of Load
Dispatch and other services.
2. IEGC.
3. IE Act.
4. CERC (Central Electricity Regulatory Commission).
5. CEA (Central Electricity Authority).
The updates to above are published in the respective websites of the
authority and commission. POSOCO downloads the same and makes them
available to relevant HODs.
The relevant codes of above are applicable to processes of each department,
these requirements are available on organizations website and are accessible
to all. Only current versions are made available on website.
Necessary sections of above requirements are available in each department.
For ISMS requirement, please refer to respective risk assessment sheet.
For environmental laws
The applicable environmental laws to POSOCO establishment are identified by
Head Technical Services / HSSE manager are listed in document
Environmental Legal Register
The updates and modifications are incorporated whenever required.
For OHSAS specific laws
The applicable environmental laws to POSOCO establishment are identified by
Head Technical Services/ HSSE manager are listed in document Health &
Safety Legal Register
The updates and modifications are incorporated whenever required.
CROSS REFERENCE
1. Environmental Legal Register
2. Health & Safety Legal register
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Date:
24/12/2013

This document is controlled by distribution through intranet; hard copies are not
authorized for use. Hard Copy is a Controlled Copy only when stamped with the seal
of POSOCO/NLDC/RLDC in red.

INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE
MANUAL

Doc. Code:
POSOCO/IMS/SOP
Rev 2.2

(Based on PAS 99:2012, ISO-9001: 2008, ISO

14001:2004 , BS OHSAS 18001:2007 and ISO
27001:2005)

Prepare
d By
UNIT
MR

Verified By
CORPORAT
E MR

Reviewe
d By
UNIT
HEAD

Approve
d By
CEO
POSOCO

Issued By
CORPORATE MR

SOFT COPY DOES NOT REQUIRE SIGNATURES

Section 4.2: Procedure for determination of Environmental Aspects &

Impacts, Hazard & Risk and Information Security Risk -Assessment &
Control.
Ref: clause 6.1 of PAS 99: 2012,QMS (5.2, 5.4.2, 7.2.1 & 7.2.2), EMS
(4.3.1), BS OHSAS (4.3.1) and ISMS (4.2.1)
PURPOSE:
To improve the performance of POSOCO by providing a procedure that can
systematically determine, evaluate and take necessary actions to prevent
adverse impact on the quality of its services, environment in which POSOCO
operates and health and safety of personnel and visitors to POSOCO.
SCOPE:
This procedure is applicable to all activities and services of POSOCO. It also
includes aspects that POSOCO can influence, such as goods and services
purchased by POSOCO.
DEFINITIONS/ABBREVIATIONS:
Environmental aspect: element of an organizations activities or products
or services that can interact with the environment.
A significant environmental aspect has or can have significant environmental
impact.
Environmental Impact: Any change for the environment, whether adverse
or beneficial, wholly or partially resulting from organizations aspects.
MR: Management Representative.
AIR : Aspects, Impacts and Risks.
Q&R : Quality and Reliability.
Copy No.: 1

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Date:
24/12/2013

This document is controlled by distribution through intranet; hard copies are not
authorized for use. Hard Copy is a Controlled Copy only when stamped with the seal
of POSOCO/NLDC/RLDC in red.

INTEGRATED MANAGEMENT SYSTEM

STANDARD OPERATING PROCEDURE
MANUAL

Doc. Code:
POSOCO/IMS/SOP
Rev 2.2

(Based on PAS 99:2012, ISO-9001: 2008, ISO

14001:2004 , BS OHSAS 18001:2007 and ISO
27001:2005)

Prepare
d By
UNIT
MR

Verified By
CORPORAT
E MR

Reviewe
d By
UNIT
HEAD

Approve
d By
CEO
POSOCO

Issued By
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Hazard : source, situation, or act with a potential for harm in terms of human
injury or ill
health, or a combination of these.
Hazard Identification: process of recognizing that a hazard (3.6) exists
and defining its
characteristics.
Risk: Combination of the likelihood of an occurrence of a hazardous event or
exposure (s) and the severity of injury or ill health that can be caused
by the

Copy No.: 1

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Date:
24/12/2013

This document is controlled by distribution through intranet; hard copies are not
authorized for use. Hard Copy is a Controlled Copy only when stamped with the seal
of POSOCO/NLDC/RLDC in red.