Enterprise Networking Solution

Installation Guide
10/100Mbps Unmanaged Switch
TL-SF1016DS/TL-SF1016
TL-SF1024D/TL-SF1024
TL-SF1048

COPYRIGHT & TRADEMARKS

Specifications are subject to change without notice.
is a registered trademark
of TP-LINK TECHNOLOGIES CO., LTD. Other brands and product names are trademarks of their
respective holders.
No part of the specifications may be reproduced in any form or by any means or used to make
any derivative such as translation, transformation, or adaptation without permission from TP-LINK
TECHNOLOGIES CO., LTD. Copyright 2013 TP-LINK TECHNOLOGIES CO., LTD. All rights reserved.
http://www.tp-link.com

FCC STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions:
111

This device may not cause harmful interference.

222

This device must accept any interference received, including interference that may cause
undesired operation.

Any changes or modifications not expressly approved by the party responsible for compliance could
void the users authority to operate the equipment.

CE Mark Warning
This is a Class A product. In a domestic environment, this product may cause radio interference, in
which case the user may be required to take adequate measures.

Copyright & Trademarks

Related Document
This Installation Guide is also available in PDF on our website. To obtain the latest
documentation and prodcut information, please visit our official website:
http://www.tp-link.com

About this Installation Guide

This Installation Guide describes the hardware characteristics, installation methods
and the points that should be attended to during installation. This Installation
Guide is structured as follows:
Chapter 1 Introduction. This chapter describes the external components of
the switch.
Chapter 2 Installation. This chapter illustrates how to install the switch.
Chapter 3 Lightning Protection. This chapter illustrates how to prevent
lightning damage.
Chapter 4 Connection. This chapter illustrates how to do the physical connection of the switch.
Appendix A Troubleshooting.
Appendix B Hardware Specifications.
Appendix C Technical Support.

Audience
This Installation Guide is for:
Network Engineer

Network Administrator

Conventions
Due to the similarity in structure of TL-SF1016DS/TL-SF1016/TL-SF1024D/
TL-SF1024/TL-SF1048 10/100Mbps Unmanaged Switch series, in this Installation
Guide we take TL-SF1016 as an example to illustrate Chapter 2 Installation,
Chapter 3 Lighting Protection and Chapter 4 Connection.
This Guide uses the specific formats to highlight special messages. The following
table lists the notice icons that are used throughout this guide.
Remind to be careful. A caution indicates a potential which may result in
device damage.
Remind to take notice. The note contains the helpful information for a
better use of the product.

Related Document

II

Contents

Chapter 1

Introduction 01

1.1

Product Overview ...................................................................01

1.2

Features ......................................................................................01

1.3

Appearance ...............................................................................01

Chapter 2

Installation 04

2.1

Package Contents ...................................................................04

2.2

Safety Precautions ..................................................................04

2.3

Installation Tools......................................................................06

2.4

Product Installation ................................................................07

Chapter 3

Lightning Protection 09

3.1

Cabling Reasonably................................................................09

3.2

Connect to Ground.................................................................11

3.3

Equipotential Bonding ..........................................................12

3.4

Use Lightning Arrester ..........................................................13

Chapter 4

Connection 15

4.1

Ethernet Port ............................................................................15

4.2

Verify Installation ....................................................................15

4.3

Power On....................................................................................15

4.4

Initialization ..............................................................................16

Appendix A Troubleshooting 16
Appendix B Hardware Specifications 17
Appendix C Technical Support 18

III

Contents

10/100Mbps Fast Ethernet Switch

CCCCCCCCCC Introduction
1111

Product Overview
TL-SF1016/TL-SF1016DS/TL-SF1024/TL-SF1024D/TL-SF1048 switch provides 16/24/48
10/100Mbps Auto-Negotiation RJ45 ports. Each port of the TL-SF1016/TL-SF1016DS/
TL-SF1024/TL-SF1024D/TL-SF1048 supports auto MDI/MDI-X function, eliminating the
need for crossover cables or Uplink ports. The switch is Plug-and-Play and any port can be
simply plugged into a server, a hub or a switch, using straight cable or crossover cable.
The TL-SF1016/TL-SF1016DS/TL-SF1024/TL-SF1024D/TL-SF1048 16/24/48-port
10/100Mbps Fast Ethernet Switch provides you with a low-cost, easy-to-use, highperformance, seamless and standard upgrade to improve your old network to a
100Mbps network. It will boost your network performance up to full duplex data
transfer.

1111 Features
Complies with IEEE802.3, IEEE802.3u standards
16/24/48 10/100Mbps Auto-Negotiation RJ45 ports supporting Auto- MDI/MDIX
Supports IEEE802.3X flow control for full-duplex mode and backpressure for halfduplex mode
LED indicators for monitoring power, link, activity, speed
Rack-mountable steel case
Internal power supply

1111 Appearance

Front Panel

The front panel of The TL-SF1016 is shown as the following figure.

LEDs
10/100Mbps RJ45 Port

FFFFFFFFFFF Front Panel of TL-SF1016

The front panel of The TL-SF1016DS is shown as the following figure.

Introduction

01

10/100Mbps Fast Ethernet Switch

LEDs
10/100Mbps RJ45 Port

FFFFFFFFFFF Front Panel of TL-SF1016DS

The front panel of The TL-SF1024 is shown as the following figure.

LEDs
10/100Mbps RJ45 Port

FFFFFFFFFFF Front Panel of TL-SF1024

The front panel of The TL-SF1024D is shown as the following figure.

LEDs
10/100Mbps RJ45 Port

FFFFFFFFFFF Front Panel of TL-SF1024D

The front panel of The TL-SF1048 is shown as the following figure.

LEDs
10/100Mbps RJ45 Port

FFFFFFFFFFF Front Panel of TL-SF1048

LEDs
LED
Power

Link/Act

100Mbps

Status

Indication

On

The switch is powered on

Off

The switch is powered off or power supply is abnormal

Flashing

Power supply is abnormal

On

A device is linked to the corresponding port

Flashing

Data is being transmitted or received

Off

There is no device linked to the corresponding port

On

The corresponding port is running at 100Mbps

Off

There is no device linked to the corresponding port or

the port is running at 10Mbps

Note: Because of the difference among the switch models, some switches dont have
the 100Mbps indicator, such as TL-SF1048, TL-SF1016DS and TL-SF1024D switch.

02

Introduction

10/100Mbps Fast Ethernet Switch

10/100Mbps Por t
Designed to connect to the device with a bandwidth of 10Mbps or 100Mbps. Each
has a corresponding 10/100Mbps LED.

Rear Panel

The rear panel of the switch is shown as the following figure.

Grounding Terminal
Power Socket

FFFFFFFFFFF Rear Panel

Grounding Terminal
The switch already comes with lightning protection mechanism. You can also ground
the switch through the PE (Protecting Earth) cable of AC cord or with Ground Cable.
For detailed information, please refer to Chapter 3 Lightning Protection.

Power Socket
Connect the female connector of the power cord here, and the male connector to
the AC power outlet. Please make sure the voltage of the power supply meets the
requirement of the input voltage.

Caution: Please use the provided power cord.

Introduction

03

10/100Mbps Fast Ethernet Switch

CCCCCCCCCC Installation
2222 Package Contents
Make sure that the package contains the following items. If any of the listed items is
damaged or missing, please contact your distributor.
One Switch

One Power Cord

This Installation Guide

Two mounting brackets and the

fittings

2222 Safety Precautions

To avoid any device damage and bodily injury caused by improper use, please observe
the following rules.

Safety Precautions

Keep the power off during the installation.

Introduction

Use only the power cord provided with the device.

Make sure that the supply voltage matches the specifications indicated on the rear
panel of the device.

Ensure the vent hole is well ventilated and unblocked.

Do not open or remove the cover of the device.

04

Wear an ESD-preventive wrist strap, and make sure that the wrist strap has a good
skin contact and is well grounded.

Before cleaning the device, cut off the power supply. Do not clean it by the waterish
cloth, and never use any other liquid cleaning method.

10/100Mbps Fast Ethernet Switch

Site Requirements

Temperature/Humidity


Please keep a proper temperature and humidity in the equipment room. Too high/low
humidity may lead to bad insulation, electricity leakage, mechanical property changes
and corrosions. Too high temperature may accelerate aging of the insulation materials
and can thus significantly shorten the service life of the device. For normal temperature
and humidity of the device, please check the following table.
Environment

Temperature

Humidity

Operating

0 ~ 40

10% ~ 90%RH Non-condensing

Storage

-40 ~ 70

5% ~ 90%RH Non-condensing

Clearness

The dust accumulated on the device can be absorbed by static electricity and result
in poor contact of metal contact points. Some measures have been taken for the
device to prevent static electricity, but too strong static electricity can cause deadly
damage to the electronic elements on the internal circuit board. To avoid the effect of
static electricity on the operation of the device, please attach much importance to the
following items:

Dust the device regularly, and keep the indoor air clean.

Keep the device well grounded and ensure static electricity has been transferred.

Electromagnetic Interference

Electronic elements including capacitance and inductance on the device can be affected
by external interferences, such as conducted emission by capacitance coupling,
inductance coupling, and impedance coupling. To decrease the interferences, please
make sure to take the following measures:

Use the power supply that can effectively filter interference from the power grid.
Keep the device far from high-frequency, strong-current devices, such as radio
transmitting station.
Use electromagnetic shielding when necessary.

Installation

05

10/100Mbps Fast Ethernet Switch

Lightening Protection

Extremely high voltage currents can be produced instantly when lightning occurs and the air
in the electric discharge path can be instantly heated up to 20,000. As this instant current
is strong enough to damage electronic devices, more effective lightning protection measures
should be taken.

Ensure the rack and device are well earthed.

Make sure the power socket has a good contact with the ground.

Keep a reasonable cabling system and avoid induced lightning.

Use the signal SPD (Surge Protective Device) when wiring outdoor.

Note: For detailed lightning protection measures, please refer to Chapter 3

Lightning Protection.

Installation Site
S

When installing the device on a rack or a flat workbench, please note the following
items:

The rack or workbench is flat and stable, and sturdy enough to support the weight
of 5.5kg at least.
The rack or workbench has a good ventilation system. The equipment room is well
ventilated.
The rack is well grounded. Keep the power socket less than 1.5 meters away from
the device.

2222 Installation Tools

06

Installation

Phillips screwdriver

ESD-preventive wrist wrap

Cables

10/100Mbps Fast Ethernet Switch

Note: These tools are not provided with our product. If needed, please self purchase
them.

2222 Product Installation

Desktop Installation

To install the device on the desktop, please follow the steps:

111Set the device on a flat surface strong enough to support the entire weight of the
device with all fittings.
222Remove the adhesive backing papers from the rubber feet.
333Turnover the device and attach the supplied rubber feet to the recessed areas on
the bottom at each corner of the device.

Feet
Bottom of the Device
Notch

FFFFFFFFFFF Desktop Installation

Rack Installation

To install the device in an EIA standard-sized, 19-inch rack, follow the instructions
described below:
111Check the grounding and stability of the rack.
222Secure the supplied rack-mounting brackets to each side of the device with supplied
screws, as illustrated in the following figure.

Rack-mounting Bracket
Screw

FFFFFFFFFFF Bracket Installation

Installation

07

10/100Mbps Fast Ethernet Switch

333After the brackets are attached to the device, use suitable screws (not provided) to
secure the brackets to the rack, as illustrated in the following figure.

Rack

FFFFFFFFFFF Rack Installation

Caution:
Please set 5~10cm gaps around the device for air circulation.
Please avoid any heavy thing placed on the device.
Please mount devices in sequence from the bottom to top of the rack and ensure a
certain clearance between devices for the purpose of heat dissipation.

08

Installation

10/100Mbps Fast Ethernet Switch

CCCCCCCCCC Lightning Protection

3333 Cabling Reasonably
In the actual network environment, you may need cable outdoors and indoors, and
the requirements for cabling outdoors and indoors are different. A reasonable cabling
system can decrease the damage of induced lightning to devices.
Note: It's not recommended using Ethernet cables outdoors. When cabling outdoors,
please use a signal lightning arrester.

Requirements for Cabling Outdoors

Aerial cabling without safeguard is not allowed.

Its not allowed cabling down the building to connect network devices in different
floors.

Outdoor cables should be buried and paved to the indoor through basement. A
piece of steel wire should be paved underground along the pipe and connected to
the lightning protection terminal of the building for shielding. Before connecting the
cable to the device, install a signal lightning arrester on the corresponding port.
When an aerial cable is set up, the cable should be through a metal pipe (15m long
at least) before coming into the building. The two ends of this metal pipe should
be grounded. Before connecting the cable to the device, install a signal lightning
arrester on the corresponding port.
Its not necessary to pave STP cables through pipes. The shielded layer of STP cable
should be well grounded. Before connecting the cable to the device, install a signal
lightning arrester on the corresponding port.

Lightning Protection

09

10/100Mbps Fast Ethernet Switch

Requirements for Cabling Indoors

When cabling indoors, keep a certain distance away from the devices that may cause
high-frequency interferences, such as down-conductor cable, powerline, power
transformer and electromotor.

The main cable should be paved in the metal raceway of the access shaft. When
cabling, keep the loop area formed by the cable itself as small as possible.
Requirements for the distance between Ethernet cable and other pipelines are
shown in the table.
Ethernet Cable
Other Pipelines

Min Parallel Net Length L

(mm1

Min Parallel-overlapping
Net Height H (mm1

Down-conductor

1000

300

PE

50

20

Service pipe

150

20

Compressed air pipe

150

20

Thermal pipe (not wrapped1

500

500

Thermal pipe (wrapped1

300

300

Gas pipe

300

20

The two diagrams below demonstrate parallel net length and parallel-overlapping net
height.

Note: The above minimum net length/height is required when metal raceway is not
used. If any requirements cannot be met, you can add a steel tube or metal raceway
for shielding.

Requirements for the distance between Ethernet cable and high-power electric
devices are in following tables.
Cable

<2kVA
powerline

10

Lightning Protection

Pave Way

Min Parallel
Length (mm1

Parallel cabling

130

One is in the grounded metal raceway or metal pipe

70

The both are in the grounded metal raceway or metal

pipe

10

10/100Mbps Fast Ethernet Switch

2~5kVA
powerline

>5kVA
powerline

Parallel cabling

300

One is in the grounded metal raceway or metal pipe

150

The both are in the grounded metal raceway or metal

pipe

80

Parallel cabling

600

One is in the grounded metal raceway or metal pipe

300

The both are in the grounded metal raceway or metal

pipe

150

Device

Min Distance (m1

Switch case

1.00

Transformer room

2.00

Elevator tower

2.00

Air-conditioner room

2.00

3333 Connect to Ground

Connecting the device to ground is to quickly release the lightning over-voltage and
over-current of the device, which is also a necessary measure to protect the body from
electric shock.
In different environments, the device may be grounded differently. The following
will instruct you to connect the device to the ground in two ways, connecting to the
grounding bar or connecting to the ground via the power cord. Please connect the
device to ground in the optimum way according to your specific operation environment.

Connecting to the Grounding Bar

If the device is installed in the Equipment Room, where a grounding bar is available,
you are recommended to connect the device to the grounding bar as shown in the
following figure.

Device (Rear Panel)

Grounding Terminal

Ground Cable

Grounding Bar

FFFFFFFFFFF Connecting to the Grounding Bar

Lightning Protection

11

10/100Mbps Fast Ethernet Switch

Note: The grounding bar and the ground cable are not provided with our product. If
needed, please self purchase them.

Connecting to the Ground via the Power Supply

If the device is installed in the normal environment, the device can be grounded via the
PE (Protecting Earth) cable of the AC power supply as shown in the following figure.

FFFFFFFFFFF Connecting to the Ground

Note:
The figure is to illustrate the application and principle. The power plug you get from
the package and the socket in your situation will comply with the regulation in your
country, so they may differ from the figure above.
If you intend to connect the device to the ground via the PE (Protecting Earth) cable
of AC power cord, please make sure the PE (Protecting Earth) cable in the electrical
outlet is well grounded in advance.

3333 Equipotential Bonding

Equipotential Bonding is the practice of intentionally electrically connecting all earthed
systems to the same grounding grid or connecting the grounding grids of all the
earthed systems together through the ground or overground metal so as to create
an earthed equipotential zone. When lightning occurs, the high voltage produced by
lightning current in all systems will meanwhile exist in their ground cables, and thus
all ground cables have the same electrical potential and basically eliminate the electric
strikes between the systems.
The figure below illustrates how to practice equipotential bonding in a network.

12

Lightning Protection

10/100Mbps Fast Ethernet Switch

Grounding Terminal

Equipotential Bonding Cable

Ground Cable

Grounding Bar

FFFFFFFFFFF Equipotential Bonding

When equipotential bonding, please note that the cable should be copper wrapped
2
Kelly with its area being 6mm at least. The shorter cable the better, and use a
grounding bar to establish an equipotential bonding point.
Note: The equipotential bonding cable is not provided with our product. If needed,
please self purchase it.

3333 Use Lightning Arrester

Power lightning arrester and signal lightning arrester are used for lighting protection.
Power lightning arrester is used for limiting the voltage surge due to a lightning. If an
outdoor AC power cord should be directly connected to the device, please use a power
lightning arrester.
Note: Power lightning arrester is not provided with our product. If needed, please self
purchase it.

Lightning Protection

13

10/100Mbps Fast Ethernet Switch

Signal lightning arrester is used to protect RJ45 ports of the device from lightning.
When cabling outdoors, please install a signal lightning arrester before connecting the
cable to the device.
When purchasing or using a signal lightning arrester, please observe the following
rules:

The port rate of the signal lightning arrester should match the rate of the desired
port on the device. If it is not matched, this signal lighting arrester will not work.
Purchase a standard lightning arrester.
Install signal lightning arrester near the protected device and connect it to the
ground via a shorter ground cable.

Grounding Terminal

Equipotential Bonding Cable

Signal Lightning Arrester

Device

Ethernet Cable

FFFFFFFFFFF Equipotential Bonding

Note: Signal lightning arrester is not provided with our product. If needed, please self
purchase it.

14

Lightning Protection

10/100Mbps Fast Ethernet Switch

CCCCCCCCCC Connection
4444 Ethernet Port
Connect the Ethernet ports of the switch to the network devices by RJ45 cable as the
following figure shown.

RJ45 Cable

RJ45 Port

FFFFFFFFFFF Connecting the Ethernet Port

4444 Verify Installation

After completing the installation, please verify the following items:

There are 5~10cm of clearance around the sides of the device for ventilation and
the air flow is adequate.

The voltage of the power supply meets the requirement of the input voltage of the device.

The power socket, device and rack are well grounded.

The device is correctly connected to other network devices.

4444 Power On
Plug in the negative connector of the provided power cord into the power socket of the
device, and the positive connector into a power outlet as the following figure shown.

FFFFFFFFFFF Connecting to Power Supply

Connection

15

10/100Mbps Fast Ethernet Switch

Note: The figure is to illustrate the application and principle. The power plug you get
from the package and the socket in your situation will comply with the regulation in
your country, so they may differ from the figure above.

4444 Initialization
After the device is powered on, it begins the Power-On Self-Test. A series of tests run
automatically to ensure the device functions properly. During this time, its LED indicators will respond as follows:

All of the LED indicators will flash momentarily for one second, which represents a
resetting of the system.
The Power LED indicator will light up.

Appendix A Troubleshooting
QQQQ The Power LED is not lit
The Power LED should be lit up when the power system works normally. If
the Power LED is not lit, please check as follows:
111 Make sure the AC power cord connected the switch with power source
properly.
222 Make sure the voltage of the power supply meets the requirement of the
input voltage of the switch.
333 Make sure the power source is ON.

QQQQ The Link/Act LED is not lit when a device is connected to the
corresponding port
You are recommended to check the following items:
111 Make sure that the cable connectors are firmly plugged into the Switch
and the device.
222 Make sure the connected device is turned on and working well.
333 The cable must be less than 100 meters long (328 feet).

16

Connection

10/100Mbps Fast Ethernet Switch

Appendix B Hardware Specifications

Item

Content

IEEE 802.3 10Base-T

Standards

IEEE 802.3u 100Base-TX

IEEE 802.3x Flow Control
10Base-T: UTP/STP of Cat. 3 or above(maximum 100m1

Transmission Medium
100Base-TX: UTP/STP of Cat. 5 or above(maximum 100m1
Safety & Emissions

FCC, CE

Transfer Method

Store-and-Forward

MAC Address Learning

Automatically learning, automatically aging

10Base-T: 14881pps/Port

Frame Forward Rate

100Base-Tx: 148810pps/Port
LEDs

Power, Link/Act, 100Mbps

Operating Temperature 0~40

Storage Temperature

-40~70

Operating Humidity

10%~90%RH Non-condensing

Storage Humidity

5%~90%RH Non-condensing

Hardware Specifications

17

10/100Mbps Fast Ethernet Switch

Appendix C Technical Support

For more help, please go to: http://www.tp-link.com/en/support/faq

To download the latest Firmware, Driver, Utility and User Guide, please go to:
http://www.tp-link.com/en/support/download

18

For all other technical support, please contact us by using the following details:

Global

Tel: +86 755 2650 4400

Fee: Depending on rate of different carriers, IDD.
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week

Australia/New Zealand

Tel: AU 1300 87 5465 (Depending on 1300 policy1

NZ 0800 87 5465 (Toll Free1
E-mail: support.au@tp-link.com (Australia1
support.nz@tp-link.com (New Zealand1
Service time: 24hrs, 7 days a week

Brazil

Toll Free: 0800 608 9799 (Portuguese Service1

E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday, 09:00 to 20:00; Saturday, 09:00 to
15:00

France

Tel: 0820 800 860 (French service1

Fee: 0.118 EUR/min from France
Email: support.fr@tp-link.com
Service time: Monday to Friday 9:00 to 18:00 *Except French Bank
holidays

Germany/Austria

Tel: +49 1805 875 465 (German Service1

+49 1805 TPLINK
+49 820 820 360
Fee: Landline from Germany: 0.14EUR/min.
Landline from Austria: 0.20EUR/min.
E-mail: support.de@tp-link.com
Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2 (DST in Germany1 *Except bank holidays in Hesse

Indonesia

Tel: (+621 021 6386 1936

Fee: Depending on rate of different carriers.
E-mail: support.id@tp-link.com
Service time: Monday to Friday 9:00 to 18:00 *Except public holidays

Italy

Tel: +39 023 051 9020

Fee: Depending on rate of different carriers.
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 9:00 to13:00 and 14:00 to 18:00

Malaysia

Toll Free: 1300 88 875 465

Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week

Poland

Tel: +48 (01 801 080 618

+48 223 606 363 (if calls from mobile phone1
Fee: Depending on rate of different carriers.
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2 (DST1

Technical Support

10/100Mbps Fast Ethernet Switch

Russian Federation

Tel: 8 (4991 754 5560 (Moscow NO.1

8 (8001 250 5560 (Toll-free within RF1
E-mail: support.ru@tp-link.com
Service time: From 9:00 to 21:00 (Moscow time1
*Except weekends and holidays in RF

Singapore

Tel: +65 6284 0493

Fee: Depending on rate of different carriers.
E-mail: support.sg@tp-link.com
Service time: 24hrs, 7 days a week

Switzerland

Tel: +41 (01 848 800 998 (German Service1

Fee: 4-8 Rp/min, depending on rate of different time.
E-mail: support.ch@tp-link.com
Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2 (DST1

Turkey

Tel: 0850 7244 488 (Turkish Service1

Fee: Depending on rate of different carriers.
E-mail: support.tr@tp-link.com
Service time: 9:00 to 21:00, 7 days a week

UK

Tel: +44 (01 845 147 0017

Fee: Landline: 1p-10.5p/min, depending on the time of day.
Mobile: 15p-40p/min, depending on your mobile network.
E-mail: support.uk@tp-link.com
Service time: 24hrs, 7 days a week

Ukraine

Tel: 0800 505 508

Fee: Free for Landline; Mobile: Depending on rate of different carriers.
E-mail: support.ua@tp-link.com
Service time: Monday to Friday 10:00 to 22:00

USA/Canada

Toll Free: +1 866 225 8139

E-mail: support.usa@tp-link.com
Service time: 24hrs, 7 days a week

Technical Support

19

Website: http://www.tp-link.com

E-mail: support@tp-link.com

7106504436

REV4.0.0