RICHARD SCHREIBER, PMP, CRM

New York, NY
212.860.2564 richard.schreiber@gmail.com www.linkedin.com/in/richardschreiber

SENIOR ENTERPRISE WIDE PROCESS IMPROVEMENT CONSULTANT

Operational Efficiency/Effectiveness ~ Project/Program Management ~ Continuous Process
Improvement
Established and built an independent consulting firm in Business Process Outsourcing and
Software Product / Project Management with a focus on all service support areas to deliver cost
savings and increased efficiencies, effectiveness and operational readiness to achieve a strong
competitive advantage. Skilled in securing long-term assignments with clients in diverse, highly
complex, regulated, and competitive industries including Fortune 500 Legal, Investment Banking
and Professional Services Organizations. Committed to driving continuous process improvement
initiatives to identify and eliminate impediments to operational effectiveness, establish best
practices and exceed KPIs. Project managed over three dozen client engagements in the past six
years saving customers 10-15% or more over their current costs while raising or improving the
clients technology and overall service standards to a higher level through his ground breaking
RFP process. Highly skilled at translating business needs into technology solutions and
technology capabilities into bottom-line business value. Sustained business profitably through
three separate recessions and bridged technology/software prowess with hands-on execution of
workflow and business process analyses. Implemented enterprise caliber web based software
platforms providing booking, reporting and expense management for Corporate travel. Managed
staffs of up to 20 in companies with revenue to over $1.25M.

Leveraging Technology
Operating Cost Reduction
Business Process Analysis

Multi-national clients
KPIs / Analytics
Unique RFP Process

CAREER

Cert. Scrum Master/PMP

Revenue/ Profit Growth
Client Satisfaction

OVERVIEW

Enterprise IT Product/Project/Portfolio Manager and COO specializing in the delivery of corporate

ground transportation web portals, expense management programs and enterprise software for startups,
world-class and Fortune 100 firms including Goldman Sachs, Deutsche Bank, Barclays, UBS and
Citigroup. Entrepreneur as well as trusted partner of executives and project sponsors.
Expertise in large-scale system design and development using Agile, Waterfall and Scrum
methodology in the architecture, design, business analysis, quality control, implementation and with
project management. Strong SDLC experience. Experience as COO at Logistics Resource and with
COO functions as Senior Project Manager at GT Networks.
Expert Business Process Consultant specializing in client process review and optimization/cost
savings recommendations, on shore outsourcing Request for Proposals for AMLAW top 50 law firms
resulting in cost savings of 20% more over existing client contracts, optimized processes and enhanced
technology solutions.
PROFESSIONAL EXPERIENCE
Professional Experience-Software Product / Project Management
RAS CONSULTING SERVICES, LLC, NEW YORK, NY
President / Independent Consultant

1995 Present

Richard Schreiber

Founded and grew this independent consultancy to provide contract services in software consulting
to a wide range of world-class clients including Morgan Stanley, Aleph Global, GT Networks and
numerous Fortune 100 law firms; created insightful metrics to measure results. Grew annual practice
revenue to $300K annually.
Jul 2014 Present

GT NETWORKS (RAS CONSULTING CLIENT)

Senior Project Manager / SCRUM Master

Oversee the complex build of enterprise-class ground transportation web, mobile systems while
implementing Scrum and leading project management services for technology startup company. Serve in
COO capacity.
Increased productivity, enhanced controls and reduced software to market turnaround time by a factor
of two in less than six months.
ALEPH INC/ALEPH GLOBAL, WOODBRIDGE, NJ (RAS CONSULTING CLIENT) 1998 to May
2014
Managing Director / Consultant-Corporate Web Development Customer Support
Provided around the clock client service offerings that helped retain key business relationships with
Goldman Sachs, Deutsche Bank, Lehman Brothers/Barclays, UBS and Citigroup among others.
Led a team of 15 professionals that provided all aspects of the software design & installation
lifecycle, ongoing development, customer service, quality assurance testing and key account management
for leading edge corporate ground transportation platforms for Fortune 50 industry leaders; oversaw all
efforts with key corporate clients.
Coordinated business analyses, ROI reviews, workflow improvements and cost reduction efforts.
Utilized expertise in preparing software GUI to map and track critical business processes.
Key Achievements
Increased Alephs annual revenues from $100K to $1.5M by expanding the major customer base from
3 to 10 from 2003 to 2010.
Identified cost reductions of 10% or greater in enterprise service efficiencies at clients such as
Goldman Sachs, Deutsche Bank, Barclays Capital, UBS, Citi and other financial leaders and law firms by
designing and implementing web-based, self-booking and expense management software installations.
Directed one of the most successful 3rd party software application design and deployments in
Goldman Sachs history, a Y2K back-end expense management and accounting system for ground
transportation.
Recovered $2-3M annually in disputed taxi charges because the new system was able to manage,
earmark and measure ground transportation expenses for Goldman.
Built and implemented Goldman Sachs custom ground breaking web based booking and expense
management portal Cars@mydesk, still in use after 10 years. The new system saved an average of
$3M/year and saved hundreds of thousands of hours of employee time formerly spent on telephone
placing orders. Improved and enhanced the fulfillment of ride requests, sped up internal allocation of
charges and automated IBD project tagging to expedite client chargebacks to syndicates in a timely
fashion. Enabled many of these charges to be properly allocated to a client, a major problem in the past.
Reduced costs by $1 to $2M annually and supported the application for ten years including helping
Goldman implement several enhancements.
Conceived and implemented Aleph Inc.s web portal expense management and web booking
application through continual interaction with corporate customers and development teams, resulting in
customer savings of up to 15% in their $1 to $20M annual ground transport spend.

Richard Schreiber
As Portfolio Manager, managed all product back logs, coding enhancements and requirements by
working directly with developer teams and DBAs while continually improving software using Agile
development methods.
Released enterprise-wide software platform enabling launch of new payment (credit card)
methodology that saved bank over 20% in ground transportation charges.
Professional Experience-Procurement / Outsourcing
RAS CONSULTING SERVICES, LLC, NEW YORK, NY

1995 Present

President / Independent Consultant

Started this division of the consultancy as an independent BPO/Procurement consulting firm
providing technology procurement and office/facilities services. (Note, this operated in parallel to the
software consultancy.)
Leveraged a diverse background in office services, purchasing, construction management,
transportation, reproductions, mail, corporate ground transportation and distribution services.
Established and maintained operational metrics, while preparing detailed management reports for top
executives on business process outsourcing and analysis.
Enabled client to settle on a single national outsourcing vendor. Reduced costs by 15% saving close
to $1M annually for four year contract term by replacing all office equipment with single vendor and
co-terminus leases was implemented.
CHASE COST MANAGEMENT INC., NEW YORK, NY (RAS CONSULTING CLIENT 1998 Present
Vice President Outsourcing Consulting
Founded the Outsourcing Consulting Division while administering a portfolio of 30 consulting projects
encompassing outsourcing services, RFP bid functions and mid-contract reviews.
Trained, mentored and supervised a team of up to 5 professionals in a wide range of office services
operations, equipment, technology and software-related platforms.
Held management positions at leading firms in the communications, legal, financial, IT, outsourcing
services and consulting sectors.
Consistently recognized for maintaining excellent client partnerships, and exceptional client job
performance, timely project delivery, implementation of process improvements and significant cost
reductions. Saved at least 20% over the prior contracts while improving efficiencies and upgrading
technology.

Identified $1M in total savings/year in the remaining 2 years of contract. Vendor given a one year
contract extension and agreed to implement all changes within 90 days.
Earlier: Director of Facilities & Office Services for Nelson Communications and COO Logistics
Resources, both in New York.
EDUCATION
Emerson College, Boston, MA: B.S. Degree in Broadcast Journalism

Richard Schreiber
CERTIFICATIONS AND AFFILIATIONS
Certified Project Manager (PMP): PMI (Project Management Institute)
Certified Scrum Master (CSM): Scrum Alliance
Volunteer at New York Chapter of PMI
Expert MS Office Products including Visio and Project, JIRA