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SUMMARY
Along with resource generation, financing, and health service delivery, stewardship is a key
health system function. However, very little empirical analysis has been carried out on it. This
paper aims to fill this gap in the literature by assessing the Ministry of Healths (MoHs) role as
a steward of the Spanish National Health System (NHS) after the 2001 decentralization reform
of health care management to the Autonomous Communities. We use the following stewardship framework with six sub-functions for the analysis, looking at the MoHs ability to: (1)
formulate strategic policy framework; 2) ensure a fit between policy objectives and organizational structure and culture; (3) ensure tools for implementation; (4) build coalitions and
partnerships; (5) generate intelligence, and (6) ensure accountability. We describe the
stewardship function, identify existing challenges and issues in the Spanish case, and reflect
upon methodological aspects of this exercise. We use reports, documents, articles, and official
statistics to complete the analysis. Overall, we find the MoH to give an average performance in
its role as the steward of the health system. The MoH has progressed particularly well in
generating intelligence as well as formulating a strategic policy framework over recent years.
However, it lacks the appropriate authority to efficiently coordinate the health system and to
ensure that the Autonomous Communities implement policies that are in-line with overall
NHS objectives. Copyright # 2010 John Wiley & Sons, Ltd.
key words: Stewardship; health systems; decentralization; Spain
INTRODUCTION
With its seminal report in 2000, the World Health Organization (WHO) deemed
stewardship one of four major health system functions, ranking it in importance
above the other functions of resource generation, financing, and health service
delivery. It defines stewardship as the careful and responsible management of the
well-being of the population (WHO, 2000, p.45). Despite this, stewardship has
proven an elusive topic in the literature. This paper fills this gap in the literature by
analyzing the stewardship function of the Spanish National Health System (NHS).
* Correspondence to: V. Bankauskaite, Departamento de Inteligencia Artificial, Facultad de Informatica,
Universidad Politecnica de Madrid, Boadilla del Monte, Madrid 28660, Spain.
E-mail: vbankauskaite@hotmail.com
387
METHODS
We employ Travis et al.s (2003) comprehensive stewardship framework for health
systems in our analysis of the Spanish NHS. This framework is based on six subfunctions of stewardship; the stewards ability to
(1)
(2)
(3)
(4)
(5)
(6)
Officially referred to as the Ministerio de Sanidad y Consumo, which translates to the Ministry of Health
and Consumer Affairs.
2
Including all government revenue (central and regional).
Copyright # 2010 John Wiley & Sons, Ltd.
388
Table 1. Macroeconomic, health expenditure, and health indicators of Spain and European
Union 27, 2005
Macroeconomic and health expenditure indicators
Spain
EU 27
26 166
8.3
2242
71.4
29 614
8.9
2468
75.5
20.9
17.2
77.1
83.8
1.3
171.9
75.4
81.6
1.5
271.2
159.7
179.2
Source: European Health for All database (HFA-DB). Copenhagen, WHO Regional Office for
Europe, [2008] (http://www.euro.who.int/hfadb).
There are also two autonomous cities: Ceuta and Melilla. These cities are not included in the study
because they are exceptional in many ways.
4
Each AC has subdivided its territory into health areas and zones. The health areas are responsible for the
management of facilities, benefits, and health service programs, and each health zone for a single Primary
Care Team (Duran et al., 2006).
5
Created in an Act in the 1986 General Health Law and later modified by the 2003 Law for NHS Cohesion
and Quality.
Copyright # 2010 John Wiley & Sons, Ltd.
389
Financing for the NHS also changed with the devolution of health service
management. The NHS is largely funded by general revenues. The ACs receive the
majority of their financial resources for public services (including health) from
the central government.6 In addition, they have some revenue-raising powers over
direct taxes.7 The last financing agreement of the NHS was set in 2001, coinciding
with the devolution of health service management to the ACs.8 This agreement
changed the flow of funds for health. Previously, there was a health fund separate
from the general fund; now, the health fund has been integrated into the general fund
and, thus, all previously held earmarking of financial resources for health has been
removed.9
FINDINGS
In the following, we describe each sub-function of stewardship according to Travis
et al. (2003) and modifications that we apply to it. We, then, analyze each one within
the context of the Spanish NHS, taking the MoH as its primary steward from 2001
onwards.
Formulating strategic policy framework
A key function of stewardship is the stewards ability to formulate a strategic policy
framework for the NHS. The steward should articulate a vision for the system as well
as short- and long-term goals and objectives. It is also responsible for clearly defining
the roles of the public, private, and voluntary health sectors. Moreover, it should
outline feasible strategies, guide the prioritization of health expenditures, and
monitor the performance of sub-central health services (Travis et al., 2003; 2001).
The Spanish MoHs mission is to guarantee equity, quality, and social participation
of the NHS and the active collaboration of system stakeholders for the reduction of
health inequalities. Its vision and goals are legally founded upon a series of clearly
elaborated laws: from the 1986 GHL to the 2003 Law for Cohesion and Quality of the
NHS (LCQ). Through the GHL, it is legally responsible for the coordination and
cooperation of the NHS and its various stakeholders, most importantly, the health
services of the ACs (or regional health services). Through the LCQ, the MoH is
jointly responsible (with the ACs) for developing quality assurance strategies for the
NHS. Accordingly, it has developed the accreditation system for health units and the
basic health service package (Bohigas Santasusagna, 2007). To ensure performance,
it carries out activities such as policy design, monitoring, and evaluation. In relation
to policy design, in 2004, the MoH published a Strategic Plan for Pharmaceutical
6
Except the Basque Country and Navarra, who have enjoyed their own revenue-raising power as historical
rights set out in the 1978 Spanish Constitution.
7
These are generally not utilized because raising taxes is an unpopular policy.
8
Approved by the National Council for Financial and Fiscal Policy (Act 21/2001, 27 December 2001). A
new agreement is currently undergoing revision for 2009.
9
With the new agreement, the ACs are required de jure to allocate a minimum amount of their expenditure
to health care services. This amount, however, is easily met as it is relatively low compared to general
health expenditures.
Copyright # 2010 John Wiley & Sons, Ltd.
390
Policy and, in 2006, adopted a law10 to guarantee the rational use of medicines and
health products in the NHS. The latter law granted the MoH with exclusive authority
over pharmaceutical legislation in the country. Furthermore, the MoH is responsible
for external relations and the management of the Nutrition Alert Network and the
Environmental Surveillance Network.
The main principles of the Spanish NHS are the provision of universal and free
access to health care services, and the integration of all health service networks under
one structure. The ACs have been responsible for the implementation of these
principles since 2002. As such, each AC holds health care planning powers as well as
the capacity to organize its own health service with the level of de/centralization that
it considers most appropriate for its health zones and areas. Although almost all ACs
have a health plan based on principals that stem from the WHOs Health For All
Strategy (which encompass the main principles of the Spanish NHS), they are at
different stages of development (a possible consequence of devolution). Often, they
address the same issue to a different extent, as is the case of gender sensitivity (Peiro,
2004).
Ensuring a fit between policy objectives, organizational structure, and culture
This sub-function encompasses the overall architecture of the health system and its
capacity for implementation. Ensuring a fit between policy objectives, structure, and
culture of the health system is important for MoH to successfully achieve its goals.
Moreover, the better the fit, the more the system can minimize undesirable overlap,
duplication and fragmentation of its health services and functions.
As established by the 1978 Spanish Constitution, the NHS has a decentralized
organizational structure. As such, coordination is essential to the proper operation
and achievement of goals. According to Sevilla Perez (2006), there are three levels of
coordination within the Spanish NHS: (i) between the ACs; (ii) between the ACs and
the State; and (iii) between the publicly financed health services that make up the
NHS. However, the law does not explicitly stipulate how this coordination should be
carried out, making coordination a challenge in practice (Rey del Castillo, 2007).
The CISNS has had difficulty putting its vision into practice. The CISNS was
established by the 1986 GHL as the NHSs permanent body of coordination,
communication, and information. It also regulates the operation of the NHS. Prior to
the 2003 LCQ, the CISNS was composed of 34 members: 17 central government
representatives (headed by the Minister of Health) and one representative from each
AC. With the implementation of the LCQ, the number of total members was reduced
to 18, including the National Minister of Health and the 17 AC representatives. The
CISNS has been blamed for its highly politicized character and limited executive
power. The CISNS has neither retained authority to exercise executive power over
the NHS nor has it formed a collegiate body or applied majority rules. It is a platform
for political confrontation rather than consensus and collaboration. Its activities
including meetings, discussion topics, task forces, and commissionshave been
patchy and ad hoc since its establishment, and agreements and decisions have not
10
391
Health care service provider of the 10 ACs without this competency before the 2002.
Real Decreto 1247/2002.
12
392
attainment of both health and NHS goals. Despite some variability in design and
content, the various AC health plans and the MoHs 1995 health plan share the same
purpose: responding to identified health needs and offering action strategies (Duran
et al., 2006). Within their health policy strategy, most ACs have developed
Multiannual Quality Plans and some have established their own accreditation
entities. For example, in 2002, Andalusia created the Agency for Quality in Health,
which is responsible for regional accreditation programs of health professionals and
centers (Ministry of Health and Consumer Affairs, 2006).
According to the WHO framework, the rights and responsibilities of health system
users should be defined by the steward (Travis et al., 2003). The 1986 GHL specifies
user rights to the system, including rights to human dignity, information, and the
existence of complaint procedures. Article 10.12 of this Law recognizes and
guarantees the right of any citizen to issue a complaint. The Patients Freedom of
Information Act (PFIA) further extends patient rights with freedoms to choose a
doctor or health care center and to receive waiting list information. In practice,
patient rights are guaranteed through ensuring that all health centers display
guidelines regarding user rights and obligations, lists of available services and
procedures for submitting suggestions and complaints. In case of litigation, it is
increasingly common for the ACs to create specific units (e.g., Patient Support
Services) within their ranks to represent patients along with their complaints (Duran
et al., 2006).
Patient security and occupational health care are additional policy areas where the
MoH plays an active role. Patient security is one of 12 priorities included in the 2006
National Quality Plan for the NHS, which outlines five fundamental strategies for
strengthening patient security (Ministry of Health and Consumer Affairs, 2006). This
Plan has had a decisive impact upon the AC plans. According to the NHS annual
report, 10 out of 17 ACs carried out institutional surveys on patient security in 2006.
In addition, several central-level acts regulate occupational health; most
significantly, Law 31/1995 on the prevention of occupational risks (Government
of Spain, 1995) and Law 54/2003 on the normative framework reform for the
prevention of occupational risks (Government of Spain, 2004).
Article 22 of the LCQ authorizes the MoH, along with the CISNS, to regulate the
utilization of certain techniques, technologies, and procedures, and to determine
their inclusion in the NHS benefit package. This paper aims to establish the degree of
safety, efficacy, efficiency and/or effectiveness of the technique, technology or
procedure before deciding on its inclusion. In 2005, the MoH carried out the first
national study on adverse effects in health care. Results point to improvements in
monitoring and evaluation, and the control of adverse effects from pharmaceuticals,
hospital infections, anesthesiology, and surgery.
Building coalitions and partnerships
Factors outside the stewards realm impact on health and, thus, it is wiseand
necessary in a decentralized systemfor the steward to build effective coalitions
and partnerships to promote changes within the system. Partnerships and coalitions
vary on a relationship continuum that stretches from loose affiliations to legally
Copyright # 2010 John Wiley & Sons, Ltd.
393
binding relationships (Rhodes, 1991). They can be established for ongoing activities
or one-off issues or events; for instance, to develop a new policy or a media
campaign. The parties involved may include professional associations, patient or
consumer groups, ministries outside that of health, private enterprises, medical
schools, the pharmaceutical industry, research foundations, politicians at all
government levels, NGOs, among others (Travis et al., 2003). In the following, we
examine a few key partnerships with Spanish MoH.
The Council of Fiscal and Financial Policy13 is an example of a successful public
partnership with the MoH. Established in 1980, the Council coordinates financial
activities between the central government and the ACs. It is composed of the
Ministers of Economy and Public Administration and the Regional Ministers of
fiscal issues from each ACs. The Council has the power to take executive decisions,
which has allowed it to play a decisive role in developing financial mechanisms and
agreements regarding the NHS and its implementation at the regional level.
Created in 1987, the CISNS is an example of a partnership directed by the MoH.
Decisions taken by the CISNS are adopted by consensus and take the form of
recommendations as they affect matters that have been decentralized to the ACs. In
some cases, the ACs and central government can sign covenants or agreements
that oblige both parties. The lack of real executive strength of this body, however, has
caused great inefficiencies for the NHS (Elola, 2004; Repullo Labrador et al., 2004).
The CISNS has encountered substantial problems guaranteeing equal access to
deprived social groups, consolidating a stable financing system, containing costs, and
coordinating and integrating the health services of the different ACs.
For occupational health issues, the MoH works together with the National
Commission of Safety and Health at Work. This commission is a collegiate body of
the Public Administration, whose responsibility is to formulate policy for the injury
prevention and health promotion at work.14 It is composed of representatives from
the Public Administration, the ACs and cities as well as businesses and trade unions.
Much due to the vast representation of stakeholders, this Commission has
successfully designed and implemented occupational health policies.
The MoH has pursued other successful partnerships with, for example, the
National Statistics Institute, the Ministry of Economy and Finance, and the Institute
of Health Carlos III.
The generation of intelligence
The generation of intelligence in the NHS creates an evidence-base for decisionmaking and, when put to effective and good use, it can improve health outcomes.
Intelligence includes reliable, up-to-date information on: (i) important contextual
factors, (ii) the actors that influence the NHS, (iii) current and future health and
health system performance trends, and (iv) possible policy options, based on national
and international evidence and experience (Travis et al., 2001, 2003). Information on
important contextual factors in OECD countries is generally readily available and
widely accessible; Spain is no exception. Intelligence on actors is particularly
13
14
394
important for agenda-setting and for designing political strategies to improve the
probability of policy adoption (Roberts et al., 2004). This type of intelligence is
difficult to analyze for this exercise as often most information in this regard is
confidential or undocumented. The third and fourth types of intelligence are directly
related to the role of the MoH to ensure the production and dissemination of data and
outline possible policy options for the NHS. In the following, we analyze the MoHs
provision of these last two types of intelligence.
The MoH has passed several laws that directly relate to the generation of
intelligence on current and future trends in health and NHS performance. The legal
background of the NHS information system consists of the three main laws and
regulations: (i) the GHL, 14/1986; (ii) the PFIA, 41/200215; and (iii) the LCQ, 16/
2003. The GHL stipulates the fundamental exchange of information within the NHS.
The PFIA specifies the patients freedom of information and the rights and obligation
of the system to provide medical information and clinical documentation. It also
provides the foundation of the national IT strategy16 for the health sector and
introduces a minimum content of information that each AC is required to provide.
The LCQ creates a health information system and a health information institute
under the auspices of the MoH (Alfarro Latorre, 2006).
The standardization and harmonization of health data and information systems
across the ACs have proven a big challenge for the NHS. Since devolution of NHS
was gradually implemented over two decades, the information systems of the ACs
are in different stages of development. While some of the ACs began developing
sophisticated information systems in the late 1980s (e.g., the Basque Country), others
only began doing so with the 2001 reform. Moreover, most ACs have independently
developed the applications for their information systems. After 2001, all ACs had
equal power to make how-to choices over NHS functions, including the right to
decide what information may be collected, how to collect it, and how to measure it.
With 17 different ACs, the process of standardization and harmonization of health
data and information systems is complex. The MoH, through the CISNS, established
the definition and standardization of data and flows, the selection of indicators and
the technical requirements that are needed for the integration of information with the
highest reliability possible (Gonzalo, 2007). In accordance, the ACs provide the
information, while the MoH reciprocates with its publication and dissemination to all
users. According to Anton Beltran (2006), standardization of these different systems
has started; however, a lot remains to be done.
The MoH has broken new ground in coordinating efforts to make medical records
compatible across the ACs. The transfer of patient records between health facilities
in different ACs would, foremost, lessen the duplication of services. To achieve this,
a unique identification code imprinted on an Individual Health Card will be assigned
to each Spanish resident. The code should work for all contact between a patient and
the NHS and allow computerized access to clinical information input from anywhere
throughout the system. The common technical and operational mechanisms of the
15
395
Individual Health Card have yet to be finalized. Currently, 11 ACs17 have adopted
one model, while the rest of them each have their own. A shared technical platform
has been developed between these different models, which should not only avoid
duplications in treatment but also discrepancies in the coverage allowance of
residents and in determining through which AC they receive health coverage.
Additionally, this should also help manage financing issues and inter-territorial
budget transfers in cases where health care is provided to a resident in an AC that is
not their own. Work on the inter-operability of Electronic Health Records has also
started and the first prototypes of electronic subscription have been elaborated.
Furthermore, the National Quality Plan for the NHS, launched in 2006, proposes
improvements for the NHS information system through methods that promote
harmonization between the ACs (Ministerio de Sanidad y Consumo, 2006).
The MoH, along with the CISNS, has made further efforts to generate intelligence.
For example, the MoH developed the Minimum Basic Dataset for hospital
information systems in the early 1990s. This system permits the comparison of
hospitals across Spain using performance indicators and functions rather well.
However, with the rise in outpatient care, it requires some improvement.
Additionally, the CISNS initiated the Information System on Health Promotion
and Education, which provides information regarding the planning, management,
and evaluation of health promotion and education activities. Under the auspices of
coordination, the MoH lead an initiative to develop a set of key health indicators
to generate a fundamental, integrated, and systematic NHS information system. This
agreement will be executed by the MoH together with the ACs, utilizing the
Information Systems Commission of the CISNS. The MoH played a key role in
establishing Law 605/2003, which sets standards for the generation of information on
waiting lists for all ACs and its publication every semester by the MoH (Government
of Spain, 2003). In 2006, it also improved the management and classification of
pharmaceuticals. While the above improvements aimed at facilitating the interoperability of the NHS information systems at the central and regional levels of the
NHS, they also helped to ensure accountability through the dissemination and
transparency of information.
Ensuring accountability to the population
Finally, the steward needs to ensure that all system actors can be held accountable for
their actions. This generally means that, particularly in a decentralized system, the
central government is accountable to the sub-central governments as well as to the
whole population; while the sub-central governments are accountable to the central
government and to their specific populations. In the health sector, direct
accountability to a population18 is difficult to implement (Brinkerhoff, 2004);
rather, there is a longer chain of accountability between the population and the
government responsible for health personnel. Travis et al. (2003) recommend seven
17
Including the 10 ACs under pre-2002 management of INSALUD (Aragon, Asturias, the Balearic Islands,
Cantabria, Castile La Mancha, Castile and Leon, Extremadura, Madrid, Murcia, and La Rioja) and the
Canary Islands.
18
The short-route of accountability (World Bank, 2004; see chapter 3).
396
commonly cited markers for accountability, including the level of access to political
representatives, and the existence and operation of interest groups, publishing rules
and independent watch-dog committees.
By taking action to generate and public information about the NHS, the MoH has
increased accountability throughout the system. It is also determined to provide
citizens greater transparency, in particular concerning the work of the CISNS
(Ministry of Health and Consumer Affairs, 2004). Moreover, it has put formal
mechanisms in place for the participation of the population in the planning and
management of the system; though, de facto, citizens lack power to participate
(Duran et al., 2006).
The ACs have employed diverse participation mechanisms to increase
accountability in the system. The most common of these, health boards19 are
employed in most ACs and, sometimes, at more local levels of the NHS. Also a
consequence of devolution, these boards are in different development phases across
territories; some having only one regional health board and others expanding to over
100 zone-level health boards. Other ACs have established boards that address
specific issues, such as immunizations, cardiovascular diseases, mental health, and
diabetes. Furthermore, some ACs have developed various accountability instruments
and mechanisms. For instance, Castile-La Mancha has adopted measures to improve
citizen access to information as well as their active participation in decision-making
(Ministry of Health and Consumer Affairs, 2006).
Furthermore, in 1994, the law on public hospital foundations set accountability
mechanisms for the public authorities at the health care organization level
(Government of Spain, 1994).
Consejo de Salud.
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