Lisa Hambrick-Johnson

Resume Cover Letter

Peter Drucker once said, The best way to predict the future is to create it.
I believe this statement to be profoundly true. There is a true power in motivating change through selfwill, determination, documentation and community outreach.
I truly believe that the basis for building and managing a successful organization is through building
relationships with those who work within the organization and with those whom we serve. Throughout
my life, I have worked to develop leadership skills and become a community leader. I feel that
partnerships and relationships are at the heart of what makes an organization great.
I bring an extensive background in development and community relations, talent acquisition, retention
strategies, labor relations, benefits administration, and regulatory compliance. As you will note from
my enclosed resume, in my current role I have led key initiatives in reducing employee-related legal
action by maintaining employee engagement and morale through the development, implementation and
application of fair and equitable policies. I am also experienced in restructuring, branding and
optimizing the company website and developing numerous retention programs to support the workforce
and minimize turnover. My leadership skills have allowed me to initiate various compliance training
programs to include standardizing practices, produces and development of Human Resource audit
tools.
I am now looking for a challenging new position. My strong motivation and educational background
allow me to succeed in all professional challenges. I would love the opportunity to interview for this
position. I may be reached during the day via phone 615-600-6180 or by e-mail
lisa.hambrickjohnson@gmail.com.
Respectfully,

Lisa Hambrick-Johnson, PHR

Lisa Hambrick-Johnson
Telephone: 615-600-6180 (Home)
Email: lisa.hambrickjohnson@gmail.com

Professional Profile
A decisive, detail-oriented, and self-driven Human Resources Executive with more than 11 years of professional experience
and a background in partnering with business leaders to maximize organizational strategy and achieve deliverables. Well
versed in employee development, talent acquisition & retention in (academic, medical, mental health, social workers,
addiction treatment, commissary, maintenance, security, foodservice) recruitment, labor relations, and ADA compliance
and management. Proceeded by seven years of experience in auditing, quality control, policy development and
administration. Possess strong decision-making skills and an approachable leadership style; focused on professional
growth, and customer service in support of the organizations mission and vision.

Core Competencies:
Succession Planning | Organizational Development | On-boarding Initiatives | Strategic Leadership | Conflict Resolution
Strategic Planning | EEO Compliance/Investigations | Workers Compensation | FMLA & ADA Management | Pay Analysis
Employee Engagement & Motivation Programs | Team Building | Policy Design & Administration | Brand Management
Web Design & Optimization |State & Federal Regulation and Employment Law Advisor | OSHA Guidelines | WARN
Title VII | FLSA & DOL Regulations | ACA Management | Audit Formulation & Administration | Quality Assurance

Career Summary
2013 2015

TRANSCOR AMERICA, LLC, Nashville, TN

Senior Director of Human Resource & Employee Development (2014 2015)
Integral member of Executive team with direct responsibility for leading the front line HR Team in all aspects of
personnel screening, selection, hiring and new hire orientation, in partnership with appropriate senior leadership across
multiple states (TN, TX, AZ, NV, GA, MS, NM, OH) (previous experience in FL & CA) for (CDL Drivers,
Administrative & Management Staff, Medical Staff, and Security)
Executive advisor on all state & federal employment laws, employee relation issues, discipline, terminations,
harassment claims / investigations, benefit administration, accommodation request and performance development
Executive advisor determining impact of long-range strategic planning of new human resource programs and strategies
as well as employment regulatory actions (state & federal)
Key Achievements
Led key initiatives in partnership with senior management in reducing employee-related legal action by increasing
employee engagement and morale through the development, implementation and application of fair and equitable
employee relations policies and practices
Led the project team that enhanced the company ATS & HRIS systems, website and social media presence
Led the project team that optimized human resource planning and training models for competency, knowledge and
talent gaps and developed specific succession planning programs to bridge such gaps
Led the project team that wrote and implemented key branding strategies, social media and various other landing pages
which optimized company online awareness
Director of Human Resources (2013 2014)
Functioned as Senior Level Advisor to executives and senior level staff on organizational development issues and
employee issues
Played an integral role designing and supporting key strategies to drive and improve company-wide performance
management including workforce planning, selection and training
Key Achievements
Drove process improvement initiatives to improve the overall operation and effectiveness of the corporation by
implementing programs and policies associated with meeting the strategic and operational development issues
Strategic partner in the development of the corporate goals and programs to include perspective of the impact on people
and development

2011 2013

CCA, Graceville, Florida

Human Resource Manager
Facility leadership in areas such as employee benefits and services, safety and health, wage and salary administration,
performance management, workers compensation hearings, security, and employment
Assisted employees with the corporate employee benefit program to include employee orientation, open-enrolment
administration and 401K usage and guidelines
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Lisa Hambrick-Johnson
Key Achievements
Coordinated numerous retention programs to stabilize workforce and minimize turnover
Successfully defended the company against frivolous EEOC claims as the designated EEO Officer
1995 2011

CCA, Lake City, Florida

Human Resource Manager (2006 2011)
Managed the daily human resource operations of all employees and developed and maintained an ongoing recruiting
program for staffing needs at the facility
Created a strong community presence for recruitment to include coordination with local, state and federal job
placement agencies to attract, hire and retain (nurses, physicians, addiction treatment counselors, psychologists,
warehouse staff, food service staff, commissary staff, maintenance staff, management, administrative staff, academic &
vocational teachers, and security staff)
Assisted in resolving employee complaints and grievances by providing employee consulting services in coordination
with first line supervisors and managers
Administered wage and salary policies and structures such as performance appraisal systems
Represented the facility at unemployment and workers compensation hearings as required
Key Achievements
Developed, implemented and maintained Human Resource policies, procedures and practices to align with the business
plan and company goals
Coordinated and presented applicable audit statically data for an OFCCP desk audit
Oversaw the full employee life-cycle from talent acquisition to termination

Quality Assurance Manager (2000 2006)

Formulated key policies in compliance with established standards by partnering with administrative, department managers and
corporate personnel

Conducted audits and formulated plans of action; monitored follow-up

Served as the onsite ACA manager in addition to participating in Audit preparation teams
Worked with discretion and initiative in a challenging environment with competing priorities
Key Achievements
Served as an integral part of the project teams that developed compliance programs based on regulatory guidelines for each of
the foregoing areas: FMLA, Workers Compensation, DMS Reporting, Impact Reports, ADA, company policies, and payroll
concerns.

Education and Qualifications

Professional in Human Resources (PHR) certification
HR Certification Institute (HRCI), Valid through 2017
Certified Professional (SHRM-CP) Certification
Society of Human Resource Management (SHRM), Valid through 2018
Bachelor of Arts, Human Resource Management
Huntington University, Huntington, IN, 2013
Associate of Arts, Criminal Law
Gulf Coast Community College, Panama City, FL, 2000

Professional Memberships
National Society of Human Resource Management

Technical Skills
Microsoft Office, OBIS, WordPress, Kronos, Oracles JD Edwards, Taleo, iEmployee, Abra Sage Software, Photo Editing
Software, Crystal Reports, Publisher, Background Screening (Validex, First Advantage, Lexis Nexis, ESA), and Citrix

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