DECLARATION

I the undersigned Miss Suchetpal Kaur hereby declare that this Project work entitled
Project Report on State Bank of Patiala New Grain Makrt, Malout is a result of my own
work. I hereby further declare that all information of the document has been obtained and
presented in accordance with academic rules and ethical conduct.

ACKNOWLEDGEMENT
Before I get into thick of things, I would like to add a few words of appreciation for the
people who have been a part of this project and helped me a lot. I would like to thank my
Head of Department for giving such a nice project and give proper introduction to me.
Secondly I would like to thank the Branch Manager Sh. Subhav Jain and Field Manager
who gave me an opportunity to work on the project in their Branch and provided me with
the required documents, information and guidance. Then I would like to appreciate my
parents for their support and their inspiration and motivation. The success of the project is
result of hardwork and grace of God. The project is dedicated to all those people who
helped me while doing this project.

STATE BANK OF PATIALA

State Bank of Patiala is a Public type bank founded in Patiala in 1917. It is subsidiary of
State Bank of India, It has headquarters in Head Office, The Mall Patiala 147002 India. It
has network of 1236 branches in all Major Cities of India. But most of the branches are
situated in States of Punjab, Haryana, Himachal Pradesh, Rajasthan, Madhya Pradesh,
Jammu & Kashmir, Delhi and Gujrat.
The main aim of bank was nurturing the growth of agriculture, trade & industry when it
was started.
The bank offers various services like :

Personal Banking

Internet Banking

Corporate Banking

Agriculture & Rural Banking

LOGO & SLOGAN

LOGO
The Logo is a blue circle with a small cut in the bottom that depicts perfection and the
common man being center of Banks Business.
SLOGAN
Blending Modernity With Tradition

STATE BANK OF PATIALA, NEW GRAIN MARKET, MALOUT

Bank

State Bank of Patiala

State

Punjab

District

Sri Muktsar Sahib

Branch

New Grain Market, Malout

Establishment Year

2011

IFSC Code

STBP0001176

Branch Code

001176

City

Malout

Address

New Grain Market, Opposite LIC Office, Malout

152 107, District Sri Muktsar Sahib, Punjab.

Branch Manager

Sh. Subhav Jain

E-mail

b51176@sbp.co.in

Branch Phone Number

01637-261061

Fax

01637-261061

STAFF WORKING IN THE BRANCH

There are 3 clerical, 2 officers, 2 peon and 1 Security providing the services to
customers during the working hours. At officer level if

One is Branch Manager

And Second Person is Field Manager who provides advances means grants loan to
people.

Infrastructure :
The branch is provided with modern technology and infrastructure facility where the
computerized system is used for official work, the branch is air conditioned and proper
alarm system and fire extinguished facilities are provided to make the security about the
security every time from theft and ire and protect the data and bank records.

DEPARTMENTS OF BANK
1.

Accounts Department

2.

Advances Department

1.

Accounts Department
Accounts department make deposits withdrawals, clearing of cheques. This
department provides different types of vouchers which helps to withdraw or
deposit money. People fill these forms and put their signatures. The signatures are
then verified then the withdrawals of money is possible. The deposits are also
made by the people by filling forms.

2.

Advances departments
This department make advances to the people as per their requirement people who
need loan fulfill the requirements of bank and make sure that all the proofs are
contract upto the knowledge of the persons then bank grants loan by keeping
margin. Bank provides various types of loans like :

Home Loan

Agricultural Loan

Car Loan

Loan on Term Deposits

PRODUCTS

Personal Banking

Corporate Banking

Internet Banking

Agricultural and Rural Banking

Personal Banking
The bank offers various types of loans to their customers to meet their monetary needs
Bank provides personal banking services like complete control over all banking demands
online. Various types of loan provided are :a)

SBP e-tax

b)

Inter Bank Transfer

c)

SBP Home Loan

d)

SBP Loan to pensioner

e)

SBP Loan against term deposits

f)

Bill Payment

g)

SBP Education Loan

h)

Loan against Gold Ornaments

i)

Loan against mortgage of immovable property

Corporate Banking :
The Branch also provide this facility to manage the non personal accounts online.
a)

Transfer funds to any bank from perform SBP Account.

b)

Loan for small scale industries.

Internet Banking :
The Bank provides various facilities online means the customers uses the various services
provided by bank with the use of internet.
a)

E-Recurring Deposits

b)

E-Deposits

c)

Funds Transfer

d)

Intra Bank Transfer

e)

Payment of bills.

Agriculture & Rural Banking :

The bank also provide agriculture loans to meet the needs of rural people and farmers to
promote the development of agriculture and increase the standard of living and to add to
the National Income.
a)

SBP Vegetable Cultivation

b)

SBP Tractor Plus Scheme

c)

SBP Finance Under Kissan Gold Card

d)

SBP Finance for purchase of land for farmers scheme.

DEPOSITS & ADVANCES MADE BY BANK

Deposits :a)

Basic Saving Bank Deposit A/c.

b)

Saving Bank Account for students

c)

Tax Saving Term Deposit Scheme

d)

Corporate Salary Package Account

e)

Recurring Deposit Account

Advances :a)

SBP Home Loan

b)

SBP Car Loan

c)

SBP Gyan Jyoti Education Loan Scheme

d)

SBP Business Loan

e)

Loan Against Property

f)

SBP Gold Loan

g)

Loan to Pensioners.

VARIOUS CONDITIONS AND INTEREST FOR DEPOSITS AND

ADVANCES
Deposits :
a)

Basic Savings Bank Deposit Accounts

Bank provide this facility with no minimum balance. There is no limit of numbers
of deposits in a month. Bank provides cheque Book facility and ATM-Cum-Debit
card free for first year.

Eligibility Criteria :

Person in his own name or in joint names including minors are eligible.

If the person has any other existing saving account in the bank it should be closed
within 30 days from the date of opening of this account.

Maximum account of Deposits :Does not have any limits. Withdrawals are restricted to four including ATM. After it Rs. 5
is charged for withdrawal.
b)

Saving Bank Account for students :To encourage savings habits among students bank provide the students with
saving account facilities.

There is no limit of number of deposits in a month.

Bank provide ATM-Cum-Debit Card Free for first year.

There is no minimum balance requirement.

Eligibility Criteria :Students above the age of 10 and upto 25 or upto completion of education whichever is
earlier is eligible.

There is requirement of additional documents line photocopy of identify card issued from
school / college or educational institute.
c)

Tax Saving term Depost Scheme

The amount invested in FD of maturity period of 5 years is eligible for tax

deduction U/Sec. 80 C.

d)

Interest Rate : Interest rate is 8.75% for senior citizens 9.25%

Corporate Salary Package Account :If institutions open salary distribution account with the bank they get various
benefits. It provides facility of silver, gold, diamond and platinum account.

e)

Recurring Deposit Account :This is the most popular investment option for people with regular income. The
bank offers recurring Deposits for the period of 6 months to 10 years. The
installment amount and number of installments cannot be changed after opening
the account. Interest is paid quarterly. The bank provides similar rate of interest
for any limit period. Interest rate is 8.75%
Bank deduct TDS at 10% if the interest is more than Rs. 10,000/-.

f)

Fixed Deposits :The bank provides interest rate upto 8.25% p.a. which is compounded quarterly.
The person cant withdraw money before maturity. In need if person wants to
withdraw premature then bank pays 50% low ROI than actual duration amount.
These deposits start from Rs. 1000/-.

g)

Current Account :This account provide facility to the businessmen and merchants specially as they
need to make withdrawals and deposits more frequently. Bank provides the
facility of unlimited number of payments and also provides overdraft facility.

Debit card facility. Debit card facility provided is free in Ist year and chargeable
from 2nd year.
Interest rate :- No interest is paid on Deposits.
Advances :a)

SBP Home Loan :Home Loan is provided at 9.95% rate of interest. The person should be 18 to 70
years who may be self employed or salaried person. This loan is provided only if
the person has regular sufficient income maximum period for home loan is 25
years.

b)

Car Loan :The person whether salaried or self employed should be 21 to 65 years with net
annual income 4,00,000/- and above if salaried and 6,00,000/- and above if self
employed with residence proof.

Interest rate for new car is 10.45%

Interest rate for used car is 16.15%.

SBP Gyan Jyoti Education :SBP provides Gyan Jyoti Scheme to a student who is

Indian

Secured Admission to professional and technical courses.

Secured admission to foreign University.

If student is studying in India eligible graduation courses are B.A., B. Com, B. Sc. And
post graduate courses are Masters and Ph.D. and professional courses are Engineering,
Medical, Agriculture and Dental.
If student is studying abroad for post graduation courses are MBA and MCA.

Expenses considered for Loan :

Fee payable to College / School / Hostel

For Purchasing Books / Equipments.

Examination or Laboratory Fee.

Purchase of Computer.

Money Provided by Bank :

For Studying in India Upto 7 Lac.

For Studying in Abroad Upto Rs. 20 Lac.

Repayment :

Loan is to be repaid in 5-7 Years if student is unable to complete the course within
scheduled time extension for 2 years is permitted.

Loan should be repaid during course period + 1 year or 6 months after getting Job
whichever is earlier.

Margin :

Upto Rs. 4 Lac Nil

Above Rs. 4 Lacs = in India 5%, Abroad 15%

Interest Rates :

Loan Upto 7.5 Lacs 13%

Loan More Than 7.5 Lacs 12%

.50% concession is given to Girl Child.

d)

Business Loan :The Bank provides both Short Term and Long Term Finance for business purpose
to sold Proprietorship, partnership & Private Limited Companies.

e)

Loan against Property :This is the secured loan provided against property of the person. The person
should be upto the age of 60 years. Loan against property can be taken for any
reason like getting children married, for business expansion and diversification.

Loan is provided for 5 years is at 14.95% Interest rate i.e. 9.95% + 5% margin.
Agriculture Finance :The Bank provided various types of agriculture loan. The loan is provided as short term
and long term loans.
Short Term Loans :Upto Rs. 25 Lacs 12.75% p.a. and the above Rs. 25 Lac 12.25%
Term Loans :Upto Rs. 25 Lac 13.25% p.a. above Rs. 25 Lacs 13% p.a. for direct agricultural advances
under agriculture bank provides :

Agriculture Gold Loan Scheme

Scheme for Poultry Financing

Scheme for Dairy Farming

Loan for Cultivation of Vegetables & Fruits.

NEW SCHEMES

(1)

Naunihal Deposit Scheme

Swapan Luxmi Recurring Deposit Scheme

Pradhan Mantri Suraksha Bima Yojna

Pradhan Mantri Jeevan Jyoti Bima Yojna

Railway Booking
Naunihal Deposit Scheme :
Now a days people are more worried about the future of children. So they want to
invest or deposit in such a way that the future of children become safe and no risk
on money invested by them. So they invest money in new schemes provided by
bank. This scheme is a special term deposit scheme. The minor aged 10 and above
and joint account upto the age of 10 years and his natural guardian a Joint account
may be opened.

(2)

The minimum deposit required is Rs. 250000/-.

Minimum deposit in the name of minor can be Rs. 2 Lac.

For Joint Account is Rs. 1 Crore.

Swapan Luxmi Recurring Deposit Scheme

This scheme is launched for female either single or jointly to encourage and make
the women independent by making and effectively utilizing the small savings.
The loan and overdraft facility is also provided. This scheme is majorly useful for
that women who have small income or small savings.

Amount of deposit :Amount should be deposited is Rs. 500 and in multiple of it for the period of 3
years.

(3)

Railway Booking :The bank also provide the facility of online railway booking. People need not to
stand in long queues.

(4)

Pradhan Mantri Suraksha Bima Yojna :This scheme is provided from the age of 18 to 70 years Bima of Rs. 2 lacs is
provided in Rs. 12 Only.

(5)

Pradhan Mantri Jeevan Jyoti Bima Yojna :Scheme is provided from the age of 18 to 50 years for the Rs. 2 Lacs by paying
annual installment of Rs. 330/-.

FINDINGS DURING THE PROJECT

During the project time I feel that :1.

People from the rural areas specially labour class deposits money in
their bank accounts more in the season of sowing & the harvesting
crops because the money circulate in the agriculture sector at the
people than the other months. During the period of June and July
people from these area take initiative to open their accounts more
because the major plantation of paddy is done in the area of Malout
and labour class find more work.

2.

People are illiterate so they are ignorant about the various new scheme
provided by bank.

3.

Most of the people make deposits in saving account, fixed deposits and
recurring deposits.

4.

Agriculture loan is provided more specially the farmers come to take

tractor loans.

5.

Visiting habits to bank are more in men than women.

6.

Although bank is providing online banking facilities but less people

are taking advantages of it.

RECOMMENDATIONS

Bank should try to take initiative to educate women about the various schemes
and suggest to develop banking habits in them.

Bank should also inform the people about the online facilities provided to them.

People should be informed about the documentation process of various loans and
deposits properly so that they can take the advantage of various schemes in time.

Bank should also come with cash deposit machine as the working of the business
is expanding day by day.

CONCLUSION
This branch of State Bank of Patiala is providing a lot to the people and doing well for
customers satisfaction. It provides quick services to people. Bank should give proper
information about various updates and newly launched schemes. They need to educate
the people about the products and documentation process of various types of loan
provided by bank. There are less people who know about Swapan Luxmi Recurring
Deposit. So it is the responsibility of the bank to provide customer satisfaction and bank
is doing a lot for it.