TODD KYMER

Fuquay-Varina, NC 27526
919-753-8756 toddkymer@outlook.com

Property/Casualty Insurance Professional

A Recognized Expert in Claims Handling, Experienced in All Aspects of Property and Casualty
Insurance
Comprehensive experience in property and casualty insurance claims, liability, and coverage. Strong
expertise in handling insurance claims, analyzing provided information, and determining liability and
risks. A proven track record of evaluating and settling high exposure claims while maintaining high
closure rates and expediting business operations. Exceptional problem solving and negotiation skills,
along with team leadership and litigation experience.

CORE COMPETENCIES
Claims Handling & Investigations Business Process Improvements Customer Relationships
Team Management Risk Assessment Regulations & Standards Resource Management
Liability Evaluation Claims Report & Documentation Negotiations & Mediation Communication
Staff Recruitment and Training Data Analysis Auditing Scheduling & Oversight

EXPERIENCES AND ACHIEVEMENTS

HORACE MANN INSURANCE COMPANY, Morrisville, NC.
March 1998 June 2015
Litigation Counselor
Held multiple roles, including claims representative and litigation counselor. Proactively established
procedures for suit handling, rules researching, regulations, and venues for multiple states. Provided
additional rules, regulations, and venue research when business expanded to 27 states. Collaborated
with defense counsel to bring claims to closure through informal negotiation, mediation, and trial
attendance. Served as primary counselor for extra contractual claims against company, and provided
direct reports to reinsurer, E&O carrier, and management.
Evaluated and settled high exposure claims while maintaining closing ratio of 97% to 105%.
Nominated as companys Employee of the Month.
Recipient of Travel Award to Las Vegas, NV representing Claims Department at Agency
Conference.
INTEGON NATIONAL INSURANCE CORPORATION, Burlington, NC.
Sept. 1992 Nov. 1997
Automobile Claims Examiner/Supervisor
Executed research and start-up functions for companys Multi-State Claim Unit. Hired and supervised
11 claim examiners and trained new employees in claims handling, computer operations, and general
office operations. Prepared and analyzed productivity reports, monthly comparative analyses, and
reserve audits for upper management. Evaluated and negotiated with attorneys and in pro per
claimants concerning high exposure claims. Self-trained on computer software programs and insurance
law for 11 states, and prepared semi- and annual performance evaluations and personnel files.
Maintained professional license through continuous education.
Increased claim examiner productivity from 60% to 90% while maintaining personal productivity
level of 98%.
GOVERNMENT EMPLOYEES INSURANCE COMPANY, San Diego, CA.
Aug. 1988 Aug. 1992
Automobile Claims Examiner
Handled claims for nine separate western states, reviews and processed losses and damage claims
made against company, and gathered relevant information through interviews, consulting police and
medical records, and inspecting and analyzing damaged properties. Determined companys liability and
exposure utilizing gathered information. Prepared summary reports for management and
evaluated/settled bodily injury claims. Interfaced with internal and external customers to determine
coverage, liability, and damages. Maintained up to date information of laws and regulations concerning
insurance industry. Participated in companys Grassroots program.

Todd Kymer

Resume, Page 2

Professional experience continued

WILKES, ARTIS, HEDRICK, & LANE, CHARTERED, Washington DC
Nov. 1985 June 1988
Support Services Supervisor
Evaluated, supervised, and organized office procedures to maintain efficient workflow and consistent
productivity. Coordinated work schedules and maintained personnel, financial, and other office records
and information. Negotiated contract terms and items with office vendors. Supervised six team
members and evaluated quality of work. Maintained a clean and organized office environment,
equipment, and procedures.

EDUCATION
Bachelor of Arts, Business Administration, Catawba College, Salisbury, NC, 1985