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Submitted To:
Faiaz Rahman
Course Instructor
MIS205
Submitted By:
Sajid Ahmed
ID No. 111 0602 030
Sec: 15
Dhaka
4 July 2012
1.List of Information Systems used at FedEx:
packages are delivered on time. So all these suggests that this is an enterprising
system.
3. Technology is important to FedEx business processes because without these
technologies it would not have been possible to deliver the packages packages so
quickly and efficiently. Again technology also helps to send or deliver the packages
at the right place or destination. Through technology the price to be paid by the
sender is determined by judging the weight and height of the package. Technology
helps to avoid human mistakes and also helps both the company and the customer
to know at every moment where the package is located.
4. The two ways by which FedEx shipping process can be improved are given
below:
a) One of the solutions may be to work on the confidence between FedEx and
its customers, and reinforce loyalty. The receiver should be aware of the
future arrival of the package (date, time) and could leave another address
just next to the real one where it could be left (at a neighbors, a close shop).
b) Another solution could be an incentive for employees according to the
number of complaints they received, so that they would pay more attention
to the place where they leave the box.