7/31/2015

Howtoreinstalldriversinthecorrectorder|DellUS

How to reinstall drivers in the correct order

After manually reinstalling the Microsoft Windows operating system on your Dell laptop or desktop,
you must also reinstall the Dell device drivers and applications in the correct order for your computer
to work properly.

Note: We recommend that you print this list for reference while youre in the process of
reinstalling drivers.

Installing Drivers in the Correct Order

1. Go to the Dell Drivers and Downloads (//www.dell.com/support/home) page.
2. Enter your Service Tag or select your computer from a list of Dell products.
3. Click the Arrow next to the driver category to expand the list of available drivers and
applications.
4. Next to the version you wish to install, click Add to My Download List.
5. Download and install the drivers in the following order:
Driver or application name

Category

What it does

1. Dell System Software

System Utilities

Provides critical updates and patches for

the operating system.

2. Chipset driver

Chipset

Helps Windows control system board

components and controllers, such as USB
ports and other internal components.

3. PCMCIA and/or Smartcard

drivers

Security

Enables PCMCIA and Smartcard slot

capability.

4. Intel Matrix Storage Manager

Serial ATA

The Intel storage driver is only applicable to

Intel chipset computers.

5. Audio driver

Audio

Enables and enhances the audio controller.

6. Video driver

Video

Enhances video performance.

7. Network interface card or

Ethernet drivers

Network

Enhances the network controller for

internet or network access.

8. ControlPoint System
Manager, ControlPoint Security
Manager, and ControlPoint
Connection Manager

Note: This driver is

http://www.dell.com/support/article/us/en/19/268873/en?c=us&s=dhs&cs=19&l=en

The Dell ControlPoint (DCP) controls power

management for some Dell Latitude
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7/31/2015

Howtoreinstalldriversinthecorrectorder|DellUS

only needed for

some Latitude
laptops, and
depending on your
system
configuration, you
might not need to
install all three parts

Control Point

laptops. ControlPoint System Manager

controls power management and ambient
light sensor settings, ControlPoint Security
Manager controls security features, and
ControlPoint Connection Manager controls
wireless connection profiles.

9. Dell Quickset

Application

Controls power management and ambient

light sensors.

10. Wireless network drivers

Network

Enables and enhances the wireless network

controller.

Network

Enables and controls Bluetooth

connectivity.

11. Bluetooth drivers

Note: If this driver is

not available, then
your computer
doesn't have
Bluetooth capability.
Continue to the next
driver on the list.

12. Mouse, keyboard,

touchpad and input device
drivers

Mouse, Keyboard &

Input Devices

Enhances pointing device features.

13. Intel vPro or AMT (if

available)

Chipset

Enhances system manageability.

14. Dell wireless mobile

broadband card drivers (if
available)

Network

Enables wireless broadband connectivity.

15. Modem drivers (if

available)

Modem/Communications

Allows dialup capability.

16. Dell Digitech touch screen

driver (if available)

Mouse, Keyboard &

Input Devices

Enables touch screen input on select Dell

laptops.

Article ID: SLN148687

Last Date Modified: 03/30/2015 12:50 PM

http://www.dell.com/support/article/us/en/19/268873/en?c=us&s=dhs&cs=19&l=en

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