GP 15 PWS AltBoot

2.

Purpose

Disconnect the customers network connection. Connect a crossover cable between the
network port on the machine and the network port on the PWS.

Performing an AltBoot

PWS AltBoot is a tool that is used to load machine software in those accounts that do not permit the use of USB Flash Drive devices. The PWS AltBoot tool and installation instructions can
be downloaded from GSN library # 11428.

Initial Actions
1.

Perform an NVM Save, dC361.

2.

Perform the Network Clone procedure, GP 13.

3.

If possible, complete or delete all pending print jobs. If the prints jobs cannot be deleted,
warn the customer that all pending jobs will be lost.

4.

Before software is loaded, ensure that the machine is in a fully operational condition. Any
active faults or jams must be resolved before starting this procedure.

5.

Switch off the machine

1.

Start the PWS AltBoot tool.

2.

A Browse for Folder window will open. Browse to and highlight the folder that contains
the upgrade files. Select OK.

3.

Switch on the machine. After approximately 10 seconds, the transfer of the uImage and
uboot files will begin.

4.

After file transfer, the settings menu is displayed in the terminal window. Check that the
Received packet line is displayed and that the IP address is set one digit away from the
packet was received from address.
Press y at the prompt and continue. If the valid netmask is not set, press n and change it
to 255.255.255.0

5.

From the next menu, select 5> Install ESS software.

6.

At the Proceed? prompt, select Y.

Procedure

7.

At the second Proceed? prompt, select Y.

Installing the tool

8.

From the next menu, select 4> Continue.

Follow the instructions in the GSN library. Make sure to copy over the SW (.DLM) files and the
uImage and uboot files.

9.

A list will display the .DLM file(s) in the directory identified in step 2. Select the correct
DLM file to download to the machine. A transfer progress window will then open.

Establishing a LAN connection

10. After the DLM file has been downloaded to the machine, the Software Upgrade start
screen will display on the UI.

The following steps establish a correctly configured Local Area Network (LAN) connection so
that the PWS can communicate with the Network Controller. Once the settings are established
they will remain in effect until changed.

11. After approximately 1 minute the upgrade will begin and the Software Upgrade in
progress screen will open. If the upgrade process screen is not displayed after 2 minutes, restart the process.

NOTE: Record the original data for every place you make a change. You may or may not need
to reset the IP address, depending on PWS usage and local network practice

12. The AltBoot process should complete after approximately 5 minutes and the Upgrade
Complete screen will open. Ignore the instruction to remove the USB flash drive, only
press 0 to continue.

1.

Record any selections that you change, so that you can restore your original configuration
when finished.

2.

Print a Configuration Report (GP 6).

3.

Right click on the My Network Places icon.

4.

Select Properties to bring up the Network and Dial-up Connections window.

13. The machine will reboot several times before returning to a ready state. During the reboot,
the hard disk drive is encrypted. Switching off the machine can cause only partial encryption of the hard disks partitions. The AltBoot process may need to be re-run if power is
removed at this step. The UI displays the Data Encryption/Decryption in Progress
screen.
14. After the reboots have finished the machine will boot up and come online. In the SBCAlternateBoot window on the PWS should display the following message:

5.

Right click on Local Area Connection and select Properties.

6.

Select the General tab and scroll down to Internet Protocol (TCP/IP). Highlight TCP/IP
and select Properties.

7.

Select the Use the following IP address radio button.

8.

Enter an IP address one digit different than the machine IP address listed on the Configuration Report for example, if the machine IP address is 12.138.147.44, enter
12.138.147.45 or 12.138.147.43).

15. Disconnect the cable from the PWS serial port and the machine. Disconnect the crossover cable from the PWS network and the machine.

Enter 255.255.255.0 for Subnet mask.

16. Connect the customers network cable to the machine.

9.

****************************************************************
******************* ESS System is 'OPERATIONAL' ********************

10. Select OK to close the TCP/IP Properties window

****************************************************************

11. Select OK to close the Local Area Connection Properties window.

17. Check that the software set has been installed. Refer to the printed software upgrade
report or by pressing the machine status button.

12. You may need to reboot the PWS to load the settings.

18. Perform an NVM Restore, dC361.

Connecting the PWS to the machine

19. Perform a Network Clone Restore (GP 13).

1.

Connect the Communication Data Cable to the RJ11 connector ( P/J19) on the SBC
PWB. Connect the other end to the serial port on your PWS.

General Procedures

GP 15, GP 16

08/2010
6-98

Initial Issue
WorkCentre 7556 Family Service Documentation