A PROJECT REPORT

ON

“An overview of managerial practices of

TARA PAN CENTER”
“ Principles of management course”
“ Prepared for Ms. Amreen”

AT

TARA PAN CENTER

(AURANGABAD)

BY

KUNAL BANSODE & PRASHANT

SABLE

SUBMITTED ON

22 / 01 / 2010

WISDOM INSTITUTE OF MANAGEMENT STUDIES

Wisdom
Institute of Management Studies
TARA PAN CENTER

Year of Establishment : 1971

Owner : Shaikh Abdul Rahim (Sandubhai)

Company type: private ltd.

Stock price: not listed

Number of employees : 21

Address: Tara Pan Center, Osmanpura, Aurangabad

Contact no.: (0240)234187, 6968539

Working hours: 08 a.m. to 11 p.m.

Turnover : 17300 Rs/day

Headquarter : Aurangabad

Wisdom
Institute of Management Studies
History :
TARA PAN CENTER was established in year 1971 in Aurangabad, a
historical city of Maharashtra.

At the time of establishment, they were three partners: Shaikh

Abdul Rahim, sheikh Nazir and Baig sahib.

Before 1971 Shaikh Rahim owned puncture repair shop at the

same place . The name of the shop was TARA PUNCTURE REPAIR
SHOP. The name of the shop was after the owner of the place
named “TARA”.

In the beginning, size of the pan center was three by three (3*3)
feet . As the business grew, they expanded their shop to twenty
by twenty (20*20) feet. At that time, they had three people
working for them, now the size of workforce is around twenty one
(21) people. Initially the average turnover per day was 450 to 550
Rs.

Wisdom
Institute of Management Studies
About Tara pan center:
Tara Pan center is leading seller of various Pan and Tobacco
products. Tara pan center shot to fame when their “PAN” became
popular among the people. They are providing various types of
PAN ranging from Rs. 5 to Rs. 3000. Tara Pan center has become
popular because it provides quality service to its customers.
Services like home delivery, car delivery are available with them.
They take orders for party and functions also.

The main product of Tara pan center is “MASALA PAN”. The

most famous pan is Culcutta special masala pan. The ingredients
of this masala pan are culcutta betal leaf, saunf, gulkand, khobra,
cherry, chatany , chuna, katha, etc. This masala pan can last for
minimum three days. The second most popular product of TARA
pan center is “MASALA LADDU” , the main ingredient of this
masala laddu are dry fruits. Also it contains
masala,saunf,anjir,khobra,kharik,gulkand,etc., this product can
last for minimum 30 days without any preservatives.

Wisdom
Institute of Management Studies
Products :
• Couple Masala Pan:
1. Kohinoor masala pan : Rs. 3000
2. Honeymoon masala pan : Rs. 1500
3. Raja rani masala pan : Rs. 300
• Culcutta sweet Masala Pan:
1. Culcutta Badshahi masala pan: Rs. 100
2. Culcutta shahi masala pan: Rs. 50
3. Culcutta old tara special masala pan: Rs. 25
4. Culcutta Belgam Chatany masala pan: Rs. 15
• Banarasi Sweet Masala Pan:
1. Banarsi Badshahi masala pan: Rs. 50
2. Banarsi shahi masala pan: Rs. 25
3. Banarsi old tara special masala pan: Rs. 10
4. Banarsi masala pan: Rs. 7
• Maghai Sweet Masala Pan:
1. Mahgai Badshahi masala pan: Rs. 50
2. Mahgai shahi masala pan: Rs. 25
3. Mahgai old tara special masala pan: Rs. 15
4. Mahgai Belgam Chatani masala pan: Rs. 10

Wisdom
Institute of Management Studies
 • Laddu Masala:
1. Laddu shahi masala: Rs. 25
2. Laddu Spl. Masala: Rs 15
3. Laddu masala: Rs. 10

• Zarda pan:
1. 600 zarda + 600 qimam pan: Rs. 100
2. 600 zarda + Navaratna qimam pan: Rs. 70
3. 400 zarda + Navaratna qimam pan: Rs. 60
4. 320 zarda + Navaratna qimam pan: Rs. 40
5. 240 zarda + Navaratna qimam pan: Rs.30
6. 160 zarda + Navaratna qimam pan: Rs. 15
7. 120 zarda + Navaratna qimam pan: Rs. 10

Wisdom
Institute of Management Studies
Managerial function at Tara Pan Center:

Planning :

The owner of tara pan center plans to sell 6000 pans per week.

He plans to sell 25 boxes of cigarettes of all brands.

He plans to sell 500 laddus per week.

The owner is planning to open new branches in cidco and on Jalna

road, Aurangabad.

The owner also plans for export 2000 pans and 300 laddus per
week to cities like Pune, Nagpur, Kolhapur, Nanded and even
Hyderabad.

Organizing :

The owner procures 7000 pans per week : Banarsi pan from Pune
and Nashik, Maghai pan from Madhya Pradesh, Culcutta pan from
Culcutta, Desi Kapuri from Aurangabad market.

They set aside sixty percent of their weekly turnover for the
purchase of raw material as well as cigarette boxes, guthka pouch
and other material. And the remaining forty percent is used for
payment of the workers, electricity bill, rent of the place and it
includes profit of the owner as well.

The working hours of Tara pan center are from 8 am to 11 pm,

and their peak hours are from 10 am to 12.30 pm in morning and

Wisdom
Institute of Management Studies
8 pm to 11 pm at night. During this peak hours they provide
home delivery and car delivery services .For this job they have
assign 5 people each for home and car delivery services.

They have two shifts of working from 8 am to 3 pm and 3 pm to

11 pm. At any time five people are working in the shop. They
have two counters working one is for the sale of Pan, laddus and
second one is for sale of cigarettes, gutkha pouch and other
tobacco products.

Wages are given on daily basis to the workers.

Leading :

The one and only one leader of Tara Pan Center is “sandubhai”.
He leads his team of twenty (20) members, he motivates them to
work harder. Whenever his employees feel low due to the
misbehavior of the customer or family problem, he encourage
them to solve the problem on their own. He has trained his
employees to interact politely with the customers. He has assigns
second leader to take over the shop in his absence.

Controlling :

The controller of Tara Pan Center is “sandubhai”, he regularly

keeps checking the sell of the goods. If he finds that a particular
product surpasses the supply then he purchases that products in
large quantity so as to meet demand and vice versa. He regularly
keeps checking the working standard of employee, if any
employee is found below standard then he cautions him to uplift
his performance.

Wisdom
Institute of Management Studies
Recommendations:
He must adopt commercial approach for the marketing of his
products as his products are not widely known.

He must keep a tab on the wastage of products, as two to three

percent products are damaged or wasted at the time of delivery.

He must train his employees for good communication in English

as many foreign tourists visit his renowned shop every day.

Some of his products are very costly which are not affordable to
the common man so, he must reduce the price to make it more
affordable and reachable.

He must update his infrastructure to make his shop more

attractive and compatible with the present world needs.

Wisdom
Institute of Management Studies
Conclusion :
After doing this project, we learned how the four basic pillars of
management i.e. planning, organizing, controlling and leading
work in small business effectively. We came to also know that no
business small or big is not without shortcomings and there is
always scope for the improvement. So we conclude that the
without these four principles no business can be run successfully.

We express our sincere thanks to mr. Shaikh Abdul Rahim that he

gave us an opportunity to know the working of his business. We
will remain indebted to him forever.

Wisdom
Institute of Management Studies
Description of managerial functions :

Planning: Planning relates to decisions on about the present and the future. It
relates to how resources should be efficiently allocated.
Selecting future courses of action and deciding how to achieve
the desired
results.

Leading: Leading deal with proper communication of goals and plans and
motivating the employees to achieve them. Providing direction and
leadership to organization's employees, to motivate the
employees to perform the essential tasks within the specific
period with the most efficient use of resources

Organizing: In this function, managers have to decide the optimum usage of

resources.
Acquiring the resources required by the organization in achieving
its objectives; arranging and allocating work, authority and
resources amongst the various groups within the organization so
that the organization's goals/objectives can be realized.

Controlling: Keeping a check on the progress of plans and performance.

This involved three elements:

a) Setting work standards or standard operations procedures

(SOP) and communicating them to the employees.

b) Measuring employees performance through established work

standards

c) If there is variation between actual performance and the work

standards, the causes must be identified and corrective actions
taken.

Wisdom
Institute of Management Studies
 Bibliography

Mr. Shaikh Abdul Rahim (Sandubhai)

Owner of Tara Pan Center

Aurangabad.

And

All the employees of Tara Pan Center

Wisdom
Institute of Management Studies