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P O Stamp
INFORMATION TO CUSTOMER
I) For Fault Repair, Dial: 198
Call Center Toll free numbers 1500 for Land Line and 1504 for Broad Band - Accessible from any BSNL telephone.
Call Center Toll free numbers 18003451500 for Land Line and 18003451504 for Broad Band - Accessible from any Telephone.
Further Details of Customer grievance redressal mechanism is available at our website www.bsnl.co.in
II) Telephone Bills can be paid by Cash / Cheque / DD at the following centers.
(a) All Online Cash Counters and Customer Service Centres & CTOs/DTOs of BSNL.
(b) All Head Post Offices and designated Sub / Branch Post Offices up to payment due date.
(c) Payment can also be made through ECS and through BSNL Portal www.bsnl.co.in
(d) In some SSAs, additional channels of making bill payment are available. Please contact local BSNL office for further details.
III) Cheque / DD May be drawn in favour of AO (Cash), BSNL, Madurai for making payment at BSNL Bill Collection Centres.
IV) For Change of Billing Address, Kindly approach AO(TR) / Commercial Officer of your exchange area.
V) BSNL wishes to inform
(a) The Customer shall not be charged for any Plan change.
(b) In case of upward tariff revision, the customer shall be charged in the old tariff till SIX months from the plan option date.
(c) With out explicit consent of the consumer, no charge shall be levied for any service.
(d) In case of Telephone closure, the balance Security Deposit shall be refunded within 60 days of closure of the telephone connection. Otherwise, interest shall be
paid at applicable rates.
(e) Please logon to www.bsnl.co.in for information on the tariff Plans and financial implications.
For contact details of Nodal Officer / Appellate Authority, visit our website www.bsnl.co.in
Customers are advised to change their Broad band and Dynamic lock passwords frequently.
PARTICULARS
Monthly fixed charges
IVRS Charges for 56700
Song Selection (Content charges per RBT download)Excluding access charges using
IVRS/Website
Validity
* Available in select exchanges only. For information contact local BSNL office.
DENOMINATIONS OF CASH PAID(To be filled by Payer)
1000
500
100
50
20
10
5
2
1
Change
TOTAL
X
X
X
X
X
X
X
X
X
Page 1 of 3
CHARGES
Rs.30
Rs.2.00 per min
Rs.12.00
30 Days
TO AVOID UNWANTED
TELEMARKETING CALLS: REGISTER
YOUR TELEPHONE NUMBER IN
NDNC REGISTRY CALL 1909 or SEND
SMS "START DND" ON 1909
Payments Received
Balance Amount
Customer Id
Account Number
Phone Number
Bill Number & Date
Bill Period
Payment Due Date
Customer Type
Credit Limit
4006252881
9021237362
04546237486
398730315 - 06/10/2014
01/09/2014 to 30/09/2014
28/10/2014
Business
Loyalty Points
347
Adjustments
Amount Payable
(Ignore, if paid)
4,382.39
C=A-B
4,383.00
-0.61
0.00
F=E+C-D
4,254.62
4,255.00
Late Fee shall be levied in the next bill @ 2% of the outstanding amount pending after Payment Due Date. Minimum Late Fee is Rs 10/-.
Account Level Details
Summary of Charges
Payment Details
Description
Cheque Payment
Total
Date
26/09/2014
Amount(Rs.)
4,383.00
4,383.00
Amount(Rs.)
Monthly Charges
3,610.00
Usage Charges
31.60
149.00
Discounts
-4.00
Service Tax
468.02
Late Fee
0.00
4,254.62
Tax Details
Description
Tax Rate
Amount
Service Tax
12.00%
454.39
Educational CESS
2.00%
9.09
1.00%
4.54
Accounts Officer(TR)
PAN No: AABCB5576G
E & OE
............................................................................................................................
BHARAT SANCHAR NIGAM LIMITED
COUNTER FOIL
Madurai Telecom District
Account Number
Bill Number
Mode of Payment
JLgwxCwdqs5CdaeP
Cash
Date__________
4,255.00
28/10/2014
JLgwxCwdqs5C8yMqbLdk9xGNbMpjg7AvcHjz
Credit/Debit Card
Branch___________________
E-Payment
Amount________________
Visa
Master
Diners
Amex
Please make crossed Cheque/DD/Pay order for Amount Payable (Rounded up) in favour of AO (Cash), BSNL,Madurai.
Note: Post Offices / Banks to accept Bills for Current Bill Amount or Amount Payable against Account Number on or before Due Date only.
Page 2 of 3
9021237362
Bill Number
398730315
Bill Date
06/10/2014
28/10/2014
List of Services
Phone Number/Service ID
Monthly Charges
Usage Charges
Discounts
0.00
31.60
0.00
-4.00
3,610.00
0.00
149.00
0.00
04546237486
co4546237486
Phone Number/Service ID
04546237486
Start Date
01/09/2014
End Date
30/09/2014
Amount(Rs.)
-4.00
-4.00
Usage Charges
Description
Local Call-OFFNET
STD Call-OFFNET
STD Call-ONNET
Total
Units
18
5
4
27
Duration(hh:mm:ss)
00:14:56
00:02:55
00:04:59
00:22:50
Gross Amt(Rs.)
21.60
6.00
4.00
31.60
Discount(Rs.)
0.00
0.00
-4.00
-4.00
Net Amount(Rs.)
21.60
6.00
0.00
27.60
LL STD Call
Duration Units Net Amt
00:01:18
2
2.40
00:00:59
1
1.20
00:01:11
1
0.00
Phone Number/Service ID
LL STD Call
Date
Time Called Number
10/09/14 10:22 04522345484
10/09/14 11:30 04522345484
Date
Time Called Number
13/09/14 17:14 04466167169
19/09/14 14:31 04466167297
co4546237486
Start Date
01/09/2014
01/09/2014
End Date
30/09/2014
30/09/2014
Amount(Rs.)
3,500.00
110.00
3,610.00
Date
Amount(Rs.)
149.00
149.00
01/09/2014
Usage Charges
Description
Broadband Day Usage
BB Night Usage (2AM-8AM)
Total
Units in KB
95423853
22910756
118334609
Duration(hh:mm:ss)
540:25:23
180:00:01
720:25:24
Page 3 of 3
Gross Amt(Rs.)
0.00
0.00
0.00
Discount(Rs.)
0.00
0.00
0.00
Net Amount(Rs.)
0.00
0.00
0.00