CHAPTER 1

THE PROBLEM AND ITS SETTING

Introduction
The online channel is now much faster and efficient as all the information about
the resorts, their facilities, rooms, location and images are readily available for viewing
on their very own websites. Beach Resort Reservation System is a transaction
processing that has more advantages rather than a manual resort reservation. Prior to
the internet, travelers could write and telephone the hotel directory, or use a travel agent
to make a reservation. Nowadays, resorts have their own websites where anyone can
view information on prices and deals and most of the beach resorts provide good
services using online computer system. It helps to perform task in an easy way with less
time consumed and enhance the operation more efficiently, improve the service
experience as well as provide a means to access markets on a global basis. It is no
wonder that booking or having a reservation on a beach resort can now be done in a
more convenient way today.
Donnyland Beach Resort in Calapan City is currently using the manual operation
especially in terms of reservation of rooms. This scenario brings slow services the resort
offer with their customer.

For the walk-in customers, they need to fill-out first the

reservation form providing the required information. While for the phone call reservation,
it needs more time because you should first assure that your caller is telling the truth and
not giving wrong information. Hence, these services may lead to inaccurate record for
future reference.

The proposed Donnyland Beach Resort Online Reservation is a system which

aims to help vacationists from faraway places seek to discover a new place to unwind.
This system is vital for the success of the resort because through this, the company can
easily promote their beach resort worldwide, the company will now be able to update all
the services they offer effortlessly and even the customer may now visit the website of
the resorts for updates and for more convenient reservations. This system is a
transaction processing that solves the problem encountered during the manual Beach
Resort Reservation and will also help the resort for the ease of accessing all the
upcoming and past reservations. Furthermore, feedback, reviews and recommendations
can be changed much more readily with the comments function enabled to this system.

Significance of the Study

This study is deemed beneficial to the following persons:
Customers. Beaches here in Oriental Mindoro become a tourist destination
because of their pristine beauty. Filipinos even tourist here or even from abroad do really
love swimming because it is quite refreshing and beaches seem to be the hidden
paradise for them to unwind, celebrate parties or gatherings either, to find happiness,
feel relaxation and to reduce stress as well. The proposed system will surely help a lot.
They will not endure slow and tedious process while searching out and eventually
booking their resort anymore. They not need to exert too much effort and waste time
just to have fun. Through this, the customer can easily communicate to the beach and
ask for a reservation. They can also compare the prices of the beaches in a specific
location that will exactly fit their budget and ask for a reservation before they arrive.
Employees. They do not need to waste time fixing documents and providing
hard copies of different forms that the customer will fill out. They can assure that each

day their time is strictly for organizing, keeping and maintaining the good and accurate
services of the Beach Resort.
Beach Resort. It can avoid embarrassment and unwanted things to happen.
This system will be seen worldwide that may attract many guests to come in place.
Documents will be precise, accurate and secured for the future references for it will be
stored on a computer and have a back-up of it.
BSIT students. Through this project, the students will be able to enhance and
develop their programming capabilities which are helpful in their future profession.
Through this experience the students will learn the importance of enhancing their skills
and work performance while gaining knowledge during the study.
To Future Researchers. This study will be used as reference for future studies.

Objectives of the study

The following are the objectives of the study:
1. Improve the current system that will avoid manual operation, lessen time
consumed in reservation and repetitive work of the company.
2. Create a system that will give real time information regarding the availability of
the rooms.
3. Develop a system where information about the beach resort can easily be
accessed.
4. Generate a system that will improve their way of promotion of the beach resort
with a user friendly environment.
5. Set a reservation over the internet anytime.

Scope and Delimitations of the Study

Despite the fact that the manual system does not have an accurate and fast way
of reserving rooms, the researchers decided to develop a system that is capable of
giving information about the beach resort like their facilities, the accommodation and
scenery of the place, rooms and other attractive areas that will make the tourists or
vacationists decide to choose the Beach Resort for some occasions and gatherings
online.
The administrator of the website is responsible for the operation process of the
system such as the online reservation of the rooms or the whole place both updating and
editing as well.
With regard to the payments, the customer will only allow to send it through
different Padala stations, like Smart Padala, M. Lhuillier, Cebuana Lhuillier, Palawan
Pawnshop and Western Union, Bank account is not included. This system does not also
include video chat or group chat as well. The user cannot upload files to the website.

CHAPTER II
REVIEW OF RELATED LITERATURE AND STUDIES

This chapter presents the related literature and study.

Related Literature
Chaffey (2009) stated that it is critical for companies to know how do they attract
customers to their website, engage them to turn into paying customers and also retain
them in returning to your website. Online communications techniques used to achieve
goals of brand awareness, familiarity and favorability and to influence purchase intent by
encouraging users of digital media to visit a web site to engage with the brand or product
and ultimately to purchase online or offline through traditional media channels such as
by phone or in-store. This literature has the same perception with Donnyland Beach
Resort Online Reservation that having a website is vital for the success of a business.
Rivera (2007) opined that Hotel Reservation software helps anyone to serve
rooms at a hotel for an extended stay vacations, weekend gateway, or even on a one
night trip. Instead of calling a head of time and reciting credit card number over the
phone, one is able to enter the required information in a secure website to ensure that
reservation is complete not only it is convenient but also, it ensures the reservation for
the hotel staff since they do not have to worry about not receiving monetary information
or making a mistake in booking a rooms. All of the information is right in front of them
from the start. The online reservation system as mentioned previously is a secure way
to book on reservation needs coupled with online reservation software and free booking
system software. Perhaps, a time share option works out better for customers. One of
the purposes of Donnyland Beach Resort Online Reservation is for the documents to be

precise, accurate and secured for the future references for it will be stored on a
computer and has a back-up of it, which is present with this literature.
According to Deanna and Fritz (2006), businesses who engaged into Electronic
Commerce (e-Commerce) have been observed to gain a competitive edge in the field of
Marketing in terms of accessibility, convenience and availability. Since the internet is
accessible by people globally, the customers are no longer limited within the vicinity of
the store. Anyone can visit the store anywhere, anytime without hassle. Just by
navigating the store, the customer can choose the products and purchase it without
going to the store directly .E-commerce proves to enhance the way usual business
transactions occur and helps lessen the time and effort consumed by the company and
customers as well. This literature shows the same significance with the system
developing by the researchers in terms of usefulness of internet. It is easy to access a
business through the help of internet.
Jeong et al. (2005) discuss the role of website quality in attracting online
bookings and empirically test their proposed model with potential lodging customers.
Authors indicate that information completeness and ease of use are important
determinants of website quality. The literature discusses the website quality which is also
part of the system Donnyland Beach Resort Online Reservation to give the Donnyland
Beach Resort a pertinent website.
Landvogt (2004) evaluated several online booking engine over 23 different
scriteria, like overall user friendliness, payment method, instant confirmation, reliability,
and invoicing function among others. These criteria present some of systems functions
and design principles discussed further in current paper. Law and Wong (2003) find the
three most important factors that contribute to the successful website, according to the
online purchases, are secure payment methods, different price ranges for products/

services, and user-friendly system. This literature is similar with the system of Donnyland
Beach Resort Online Reservation especially in terms of being secured in payment and
being user-friendly.
Online reservation systems make customers lives easier. Industries such as
travel and tourism, hotels, and food use online reservation systems. The benefits of this
system for the travelers are easily recognized and include the improved guest services
from the initial online contact, the immediacy of the reservation process, the ability to
view, select and book their choice of rooms, the instant confirmation at any hour of the
day or night every day of the year and their personal information does not go through a
third party. The hotel also benefits from this system because it requires less personnel
involvement, increases direct sales and instant purchases and improves customer
satisfaction. This system also manages guest billing, room analysis, revenue analysis as
well as distributing last minute rates to the Internet, travel agents and corporate clients.
The literature indicates the benefits of online reservation that are also the same with the
benefits of the Donnyland Beach Resort Online Reservation which the researchers are
going to develop.

Local Studies
According to Manalo and Torres (2014), the El Pueblo Rhizort has already a
website but on their website online reservation is not included thus the said resort still
uses a manual reservation. Because of this, Online Reservation System of El Pueblo
Rhizort Calapan Inc. in Mahal na Pangalan, Calapan City, Oriental Mindoro is
developed. This system emphasize on improving the current manual reservation into a
more advancing one. The system also provides a more accurate and efficient
reservation process that brings immense comfort for the company. This study is very

close to what the researchers are developing which is Donnyland Beach Resort Online
Reservation wherein the goal of both systems is the same.
Richard (2010) asserts that when it comes to diversity; the business world runs
the range. From niche devices to everyday services, businesses large and small offer a
seemingly never-ending variety of products to customers and clients. Although their
products, services and office procedures vary widely, there is one thing most businesses
have in common: competition. Unless a service is completely unique and unavailable
from any other providers, businesses must continuously look for new ways to stay ahead
of the competition. Whether it is marketing, the creation of new products or services, or
added benefits for its cliente, rising above competitors can help ensure both short- and
long-term success. The thought of staying competitive can make some owners and
operators cringe, as they may believe it will cost a substantial amount of money.
However, there are many inexpensive actions a business can take to keep pace and
pass their competitors. One of these is online reservation system. This study also states
that manual operation is more difficult compared to an Online System.
Callista Hospitality is a reservations and management system for motels, lodges
and small to mid-sized hotels. It incorporates powerful, easy-to-use features which are
normally available only in high-end, expensive reservations software systems. Electronic
reservations, easy checkin/out, automatic management of online reservations and all
changes in room availability, integrated and automatic guest call logging and allocation
with user-defined margins per call type, multiple accounts per guest room, automatic
confirmation emailing, user-defined in-house charge allocation, on/off peak calendar,
complete guest history, integrated guest billing and automatic scheduled reporting for
management, statistical analysis, financial analysis and operations and much more are
all available in this innovative, inexpensive, easy-to-use system.

A fully automated

check-in wizard makes check-in fast and efficient even for the most novice user. The
online hotel reservation is the only growing section between the different methods of
reservation. The 40% of rooms in cities were reserved online in 2009 and this rate is
increasing because there is more and more online reservation system. This study
proved that website helps a lot to attract many guests because through this website,
company will be able to promote their Resort worldwide.
Mrs. Michelle Amir, co-founder and CEO, says: I am proud to say that by the
third quarter 2008 we will have succeeded in our goal to become a global hotel booking
agency. During three consecutive years our company results have shown a tremendous
annual increase of much more than 100 %.Over 2007 we boasted gross sales of over 36
million. We expect to reach 75 million in hotel reservation in 2008.The first quarter in
2008 looks promising. With over 13 million gross sales we start the year ahead of
budget. We achieved this with a mere three destinations. Therefore, with so many more
destinations, we expect our results to continue to increase significantly. We also expect
many more repeat visitors and actual bookers due to the added cities.
According to James, Puerto Paraiso Resort started to use an online reservation
in 2006. The existing system of Puerto Paraiso Resort is manual. To improve the
existing reservation system a project called Online Resort Reservation System is
made. This focuses on improving the existing reservation system of Puerto Paraiso and
making it online so that the resort can be advertised through the use of World Wide Web
and at the same time it may also help customers for making their reservation easier.
The online resort reservation system is reliable, fast and complete that provides
reservation through online. One of the objectives of Donnyland Beach Resort Online
Reservation is to provide much easier reservation than manual that proven on this study.

According to Aquino (2005), the importance of computer application is increasing

day by day. In the latest decades of the Millennium winning organization are those which
are willing to integrate business strategy and computer information technology in plying
their respective trades. The use of computer information technology results for them to
be able to develop products fast and make decisions fast, ability to have fluid
organization structures, able to cope with the demanding work force and external
environment by the rapid development of innovative approaches and lastly using
information system confirms the companys mission vision. Schools use information
systems in the way of implementing an enrolment system. This results for them to attract
enrollees and earn an income. Enrollees are attracted because the use of the said
system makes the transactions faster and easier. Lack of enrolment system in schools
can lead to chaos and troubles, as stated by Ace Adrian (2011). Students will be
confused on what they should do to be able to enroll that is why such systems is
extremely useful in the way that it gives an ease on working on enrolment processes.
Enrollment is very useful in retrieving vital information of the students. Without it can lead
difficulty both for the administration of school and student in enrollment processes many
countries nowadays, especially the developing nations are challenged by the rapid
technological changes. This has radically changed the living and working styles of the
entire society. This transformation has been driven partly by rapid technology. The study
is similar to the Donnyland Beach Resort Online Reservation which also uses computer
information technology which able to develop accurate services and make decisions fast
and able to cope with the external environment by the rapid development of innovative
approaches.

Foreign Studies
According to Famrose (2013), there is not enough time in a day. It is a common
complaint. Time is a commodity. Everyone can use it more extensively. As a solution to
this problem, humans created different kinds of machines and gadgets that fortunately
made people lives easy. The world transformed into a modernized life style where
computer and devices rule the everyday task of all people. Computer is one of the
greatest machines that are labor and hassle-free. Through the use of computers, it is
possible to browse the internet and search information, watch movie, and develop
websites or on line system that promotes products and services. This enables people
who are busy or from far distances to commit and do business transaction with their
clients without spending time, and effort. The Amber Kingdom Water Park and Hotel in
San Pablo, Mexico, Pampanga is experiencing problem in its information and
reservation system. On the other hand, the client also experiences difficulties in the
amber Trail manual reservation. They have to visit the place personally to see the
houses and the cottages, facilities and other areas. This is really very tiring because it
consumes a lot of time, effort and money. This is the reason why the proponents come
up with the idea of creating online information and reservation. Internet provides aid for
the businesses that is why this study was made and the proponents of Donnyland Beach
Resort Online Reservation decided to design a system.
According to Kimespejon (2012), we are living today in a fast changing world of a
technological era. People use technology to accomplish things and tasks easier, and it
provides convenience to the end user. Information technology has become an integral
part of any business that aims to reach a wider and larger network of clients. This
includes company websites, blogs, online reviews, and online reservation systems.
Online Reservation System is one technology that is widely accepted and used by many

companies. It is used by airline companies, hotels and resorts. This system allows the
customers to enjoy discounts and privileges. Using this system, customers can make
transactions at their convenience. Online reservation has several advantages for both
the owner and the customer. The owner can easily find new clients online without
spending more on printing the campaign materials and hiring sales agents. The
company can cut down on their expenses. This study shows that as time goes by the
improvement of technology increases. At the same time different companies render
services through online as their big advantage to gain more profit which is also the
purpose of the system Donnyland Beach Resort Online Reservation.
Reservation systems for the Belize Hotels serve the traveler first and the Guest
Caye Resort marketing online is the best way to make the tourist interested in coming to
Belize. Using Guest Caye, experts surfed dozens of Belize hotel websites to better
understand the various reservation systems and online sales approaches used by the
hotel owners to win business directly from travel shoppers. According to a study by
partnership titled National Travel Monitor, it is a secure online booking engine with realtime pricing availability. The study is similar to the objectives of the Donnyland Beach
Resort Online Reservation which aims to discover the resort instantly.
Definition of Terms
For better understanding of the study, the following terms are operationally
defined:
HTTP (HyperText Transfer Protocol). An application protocol for distributed,
collaborative, hypermedia information systems. It is also consider as the foundation of
data communication for the World Wide Web. Hypertext is structured text that uses

logically links (hyperlinks) between nodes containing text. HTTP is the protocol to
exchange or transfer hypertext.
HTML (HyperText Markup Language). The standard markup language used to
create web pages. The purpose of a web browser is to read HTML documents and
compose them into visible or audible web pages. HTML describes the structure of a
website semantically along with cues for presentation, making it a markup language
rather than a programming language. HTML elements form the building blocks of all
websites. HTML allows images and objects to be embedded and can be used to create
interactive forms. It provides a means to create structured documents by denoting
structural semantics for text such as headings, paragraphs, lists, links, quotes and other
items.
The system Online Beach Resort Reservation uses HTML especially for making
a simple form into an interactive one. Through this the researchers can generate forms
easily. This programming language supports the system especially on how it looks and
makes it presentable. Since HTML can embed images the researchers include different
images of the beach resort on their system to make it more effective.
MySQL. The world's second most widely used open source relational database
management system (RDBMS). The SQL phrase stands for Structured Query Language.
The MySQL development project has made its source code available under the terms of
the GNU General Public License, as well as under a variety of proprietary agreements.
MySQL was owned and sponsored by a single for-profit firm, the Swedish company
MySQL AB, now owned by Oracle Corporation. MySQL is a popular choice of database
for use in web applications, and is a central component of the widely used LAMP open
source web application software stack (and other 'AMP' stacks). LAMP is an acronym for

"Linux, Apache, MySQL, Perl/PHP/Python." Free-software-open source projects that

require a full-featured database management system often use MySQL.
The researchers use MySQL for the database of the website. All the details and
information regarding the reservations are saving in the database. For the future
references the administrator are able to review all the acquired information from the past
transactions.
PHP (Pre-Hypertext Processing). A server-side scripting language designed for
web development but also used as a general-purpose programming language. PHP
code is usually processed by a PHP interpreter, which is usually implemented as a web
server's native module or a Common Gateway Interface (CGI) executable. After the PHP
code is interpreted and executed, the web server sends resulting output to its client,
usually in form of a part of the generated web page for example, PHP code can
generate a web page's HTML code, an image, or some other data. PHP has also
evolved to include a command-line interface (CLI) capability and can be used in
standalone graphical applications is free software released under the PHP License. PHP
has been widely ported and can be deployed on most web servers on almost every
operating system and platform, free of charge.
The researchers also used PHP along with HTML in developing the system
Donnyland Beach Resort Online Reservation. For the functionalities of the system the
researchers use mostly the PHP. PHP is applied especially in all the commands in
reservation form.
CSS (Cascading Style Sheets). A style sheet language used for describing the
look and formatting of a document written in markup language. While most often used to
style web pages and user interfaces written in HTML and XHTML, the language can be

applied to any kind of XML document, including plain XML, SVG and XUL. CSS is a
cornerstone specification of the web and almost all web pages use CSS style sheets to
describe their presentation.
The researchers also use CSS along with HTML to define the look and layout of
text and other material. The researchers use CSS to separate the documentation
content to document presentation such as the layout, colors and fonts. These
programming languages help a lot to make the website engaging to attract many guests.
To have a good website and to avoid misinterpretation or confusion of the user you
should first consider if your system is presentable and user-friendly.
JavaScript is a language developed by Netscape used to provide dynamic and
interactive content on webpages. With JavaScript it is possible to communicate with
HTML, create animations, create calculators, validate forms, and more.
The JavaScript is used in developing the system. This programming system is
present in the system to add animations especially on the HOME page. This
programming language supports the system to have an interactive content.
VB.Net (Visual Basic.Net). A multi-paradigm, high level programming language,
implemented on the .NET Framework. It is an object oriented programming language. It
contains a systematic collection of classes and objects. Vb.net is a Visual Basic in .net
framework means one who knows Visual Basic then VB.NET is an extension of Visual
Basic.
The researchers use VB.Net in administration panel. This administration panel is
a desktop application thats why a programming language like VB.Net is suitable for
creating the codes.

CHAPTER III
METHODOLOGY

Methodology may be described as structured sets of steps, techniques, design

products and processes, components and perspectives. These will all aid the
proponents in their research. A methodology will consist of phases, themselves
consisting of sub-phases, which will guide the systems developers in their choice of
techniques that might be appropriate at each stage of the project and also help them
plan, manage, control and evaluate research.

Functional requirements
Functional requirements are those elements should include in the system in
order to meet the necessary desires for the system. Functional requirements envisioned
the flow of the whole system. Functional requirements also capture the planned behavior
of the system. The behavior stated through the functions, tasks and services the system
require to perform.
Figure 1 presents the flow on how a customer can navigate the proposed system
Donnyland Beach Resort Online Reservation. The customers can access the HOME
menu, ROOMS menu, RESERVATIONS menu, GALLERY menu and CONTACTS menu.
Through those menus the customers has the ability to tour their selves in the Donnyland
Beach Resort. The customers can also be familiar on the background information about
the Donnyland Beach Resort.

Home
Rooms
Reservations
Gallery

Customer
Contact
Figure 1. Use Case for Customers
Presented on figure 2 is the manner on how the employee can manipulate the
system. Once the employee logged-in they have the ability to add reservation, confirm
reservation, check-in and check-out of the customer.

Log in

Log out

Add Reservations

Employee

Confirm Reservations

Check in

Check out

Figure 2. Use Case for Employee

Figure 3 gives us idea on how the administrator can operate the whole system.
The administrator is the only authorize person who has the power to manage and
manipulate all the information saved in the database. The administrator should first login to do all the necessary actions he wants regarding the reservation. In the options
menu the administrator can change the existing username and password of the system
for its

Log In
Log Out
Add

Edit

Cancel

Uncancel

Confirm

Unconfirm

Check in

Check out

Options
security.

Administrator

Figure 3. Use Case for Administrator

Development Methods
M. A. Jackson (2009) a development method may be regarded as a path or a
procedure by which the developer proceed from a problem of a certain class to a
solution of a certain class. This research method are that it structures the development
decisions in a sensible way, it leads to systems that can be adapted at reasonable cost

when their specifications are changed, and it bridges the uncomfortable gap between
specification and implementation.
The Donnyland Beach Resort is currently using manual system in their services
especially in reservations. This manual way of rendering services brings inaccurate and
unreliable information. Files are not well secured because it can be misplaced anytime.
This is also a time consuming for the both employees and clients.
The proposed system promotes convenient, fast and reliable process of booking
towards the aforesaid resort. It also makes use of strict log in to access process in order
to establish a secure environment for consistent clients and potential customers. The
proposed system also provides a friendly environment that leads to easily navigation.
Requirement Specifications
This part contains user interfaces, hardware interfaces, software interfaces, and
functional requirements that the proponents used in developing the system. In this part
the proponents used the needed requirements to develop the system completely.
Software Interfaces
The researchers included the following requirements for the software interfaces.
PHP is used for generating a web page's HTML code. MySQL is essential for the
database of the system. For the use of the system the user must have internet
connection and have used of latest version of any internet browser. When it comes to
operating system the system runs in Windows XP or higher. The system may run also in
XAMPP or any kind of web server.

Data Structure

Data structure is a particular way of organizing data in a computer so that it can

be used efficiently. In creating a system it is important to consider the structure of a
database to make it organize. This part provides the features of the entities that are
being used in the system. The tables present in this system are the table for the
administrator, reservation and packages. These tables indicate the Field Name, Field
Type, Field Size and Description presented in this system to make this system
operational.
Table 1
Fields for Administrator
Field Name

Field Type

Field Size

Int

11

Identifier

user_name

Varchar

50

Administrators username

pass_word

Varchar

50

Administrators password

Id

Description

Table 1 shows the different data fields used for the administrators account. This
table provides unique username and password that will help the administrator to protect
and secure all the information of reservation being saved in the database. The primary
key used for this table is id.

Table 2
Fields for Reservation
Field Name

Field Type

Field Size

Description

cus_name

Varchar

50

Customers Name

cus_email

Varchar

50

Customers Email

cus_phone

Varchar

50

Customers Phone

cus_address

Varchar

50

Customers Address

cus_room_pkg

Varchar

50

Customers room reserved

cus_from

datetime

Date of Check In

cus_to

datetime

Date of Check Out

cus_confirm

Varchar

50

Customers Confirmation

cus_refnum

Varchar

50

Customers Reference Number

Table 2 shows the different data fields used for the reservation. This table
contains all the information that a customer should provide to make his reservation
possible.
Table 3
Fields for Packages

Field Name
package_name

Field Type
Varchar

package_price

double

package_unit

int

Field Size
50

Description
Package Name
Package Price

11

Package Unit

Table 3 shows the different data fields used for the packages. This table provides
the reservation details offers by the Donny land Beach Resort. In this table presents the
price and the units of each package name.

Table 4
Fields for new reservation

Field Name
ref_key

Field Type
Varchar

Field Size
50

Description
Reference Key

Table 4 shows the field used for new reservation. This table is used to check if
there are new reservations on the beach resort. In this table, it provides the reference
key that the customer will receive if they make reservation in any packages that the
resort offers.

Table 5
Fields for customer feedback

Field Name

Field Type

Field Size

Description

cus_name

varchar

50

Customers name

cus_email

varchar

50

Customers email

cus_telephone

varchar

50

Customers number

cus_message

varchar

50

Customers message

Table 5 shows the fields of the customers feedback about the beach resort
reservation. This table provides the information about the customers who send some
comments or suggestions about the system.

Hardware Interfaces

It is necessary for administrator and the admin to have the following hardware
requirements which are the 1GB Random Access Memory (RAM) for the support of the
operation of the system, any processor, 102-key Keyboard and mouse.

Security Requirements
The administrator of the system set an account for the confidentiality of the
reservation process. Only the administrator has the authority to open this account for the
management of all the information regarding the reservation. Thus the users of this
system will never access all the details protected by password.

System Analysis and Design

System Overview
The system overview provides the significance of the system, on how it works
and its interfaces. It also discusses the cycle in developing the project. The methods on
converting the reservation process from manual into an online based system using the
gathered information.
Analysis of the Current System
Donnyland Beach Resort guarantees to publicize the pristine beauty of the resort
and to contribute in the productive tourism of Oriental Mindoro. The resorts also
resembling to save the lovely, expensive weans and to feel relaxed the hearty of the sea
as well as sunrise and sunset. The resort also focuses on having good services render
to their guests with a controlled number of a stay-in guest.
The Donny Land Beach Resorts commitment is to feel of being in such a
beautiful expensive relaxing place surrounded by two beautiful islands in front the resort
1

and the huge bridge is a great stress reliever you simply feel that youre left your cares
which behind and you have all the time for yourself and your loved ones.
The current system of the DonnyLand is the manual operation in their reservation
process. The guests need to visit the Donnyland Beach Resort in Suqui just to reserve
rooms, function hall and the bridge what they call gazebo. The guest may also contact
the resort for their reservation. The company will check if there are still available rooms.
All the information that the resort will receive from the guest will be listed on their record
book with the use of pen. After filling all the details regarding the reservation of the guest
it will be keep in a cabinet. This gathered information will be preserve or it may be loss
because it just keeps in an unsecured cabinet. Unlike the online reservation wherein the
resort will receive guarantee and sure that all the details or information about the
reservation are secured because this information will be saved in a database for the
future reference.
Figure 4 shows the diagram of the existing system which is the manual
reservation of the DonnyLand Beach Resort. The customer first inquires in the
Donnyland Beach Resort and if it is available, the customer should fill-out all the required
details for the reservation. This information will be record in the record book of the
Donnyland Beach Resort and this will be kept in a cabinet file for the future reference.
After the customer fill-out all the required information the customer will pay directly to the
cashier.

0
Manual Reservation of DonnyLand Beach Resort
Customer Personnel Info
Cashier

Customer
Customer Payment

Payment

Figure 4. Context Diagram of the Manual System

Figure 5 shows the diagram of the proposed Donnyland Beach Resort Online
Reservation. The information from the resort (admin and reservation) and collected
information from the respondents (customers) are the inputs of the study. Aysis and
interpretation of data constitute the process. The output is the output of an Online
Reservation of DonnyLand. As a result, the Online Reservation System will be able to
inform viewers and users of the website with regard to pertinent information about the
resort.

Customer Personnel Info

Customer Reservation

Donnyland Beach Resort Online Reservation

Payment

Customer Payment
Customer
Customer Feedback

Confirmation Code

Cashier

Verified Reservation

Verification

Customer info

Received E-mail

Update news and Information

Data and information about DonnyLand Beach Resort

Administration
Figure 5. Data Flow Diagram of the Proposed System
Testing and Evaluation
The system was tested for its reliability and to know if this system is already
functioning effectively and to determine which part of the system needs some
refinement. This test will help the proponents to decide if the proposed system is ready
for the implementation.

The proponents are responsible to teach the persons involve on how to use the
system and its flow through oral presentation to know what the functions of each button
are. The proposed system has a user friendly interface thats why the user of the system
will not be conscious on how it works.
For some critics and evaluation the proponents will present the designed system.
This presentation will help the proponents to know the suggestions of the adviser and
other computer enthusiast for some improvement of the system.

Testing
Testing was applied for the consistency of the designed system. Through testing
the proponents was able to determine which part of the system needs some refinement.
This test will help the proponents to decide if the proposed system is functioning
accurately.

Testing Techniques
This method describes what are some techniques should the analyst are going to
use dealing with the testing of the designed system.

Unit Testing
Participants:
The proponents are involved in this part of testing technique.
Methodology:
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This testing technique includes testing the system with the information or data
gathered to ensure that these data are all found in the system. To determine if all the
information used by the researchers are all direct and existent.
Security Testing
Participants:
The administrator tested the system if the confidentiality process for maintaining
all the important information is functioning properly.

Methodology:
Security test process examines if some features of the system are all protected
from unwanted matters. The researchers set unique identification or username and
password for some unauthorized person cant access all important and confidential
information of the resort.
Acceptance Testing
Participants:
The company tested the system by encouraging the expected guests to use the
online reservation for them to know if theres still some improvement to accomplish.

Methodology:
The feedback of the expected guest is passed on the acceptance testing of the
designed system. In this part the Donnyland Beach Resort owner will test if the proposed
system Donnyland Beach Resort Online Reservation is run successfully and serves as

an aid in maximizing their resources as well as their time and effort in giving full services
to their valued customers.

CHAPTER IV
PRESENTATION, ANALYSIS AND INTERPRETATION OF DATA
This chapter presents the results and discussion of the methods outlined in the
previous chapter.

Coding
The researchers used the different programming languages such as PHP which
used as the server together with HTML, CSS and JavaScript while MySQL serve as the
database for the Donnyland Beach Resort Online Reservation. For the administration
panel the researchers used Visual Basic.Net framework 2.0. The system is made and
persistently developed by several testing techniques to make the system accurate and
appropriate.
Until the system was developed, the researchers used different ways to make the
system correct and will be run efficiently.

User Interface
The user interface is one of the most essential parts of any program because it
determines how easily you can make the program do what you want. A powerful
program with a poorly designed user interface has little value. Graphical user interfaces
(GUIs) that use windows, icons, and pop-up menus have become standard on personal
computers. The user interface shows on how a user can interact on the system. The
different user interfaces presented in the system displays in the following figures. Each
figure represents the discussion of different elements including on how each window
work.

Figure 6 represents the homepage of the Donnyland Beach Resort Online

Reservation. This user interface contains different menus which are the HOME menu,
ROOMS menu, RESERVATIONS menu, GALLERY menu and CONTACT menu.
Navigating each menus are easily because these are all presented on all pages for the
user easy access.
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Except the menus the homepage also includes the mision and vision of the
Donnyland Beach Resort. It also includes some background information and images of
the aforesaid beach resort.

Figure 6. Homepage
Figure 7 shows the page of Rooms. This page shows the different types of room
offer by the Donnyland Beach Resort. It also includes the amount and details of each
room. This page also contains linkages in different page that shows the images of
different rooms.

Figure 7. Rooms
Figure 8 shows the first room and the one of the most expensive room that the
DonnyLand Beach Resort offers. This room has one bed that is good for two or three. It
also has a bath tub, a television, an air condition and a refrigerator. This room is located
near the seashore.

Figure 8. Room A

Figure 9 represents the second room. The size of this room is bigger than the
first room. It is also good for two or three or even for a family. It is an air conditioned
room. This room has no refrigerator but it has a bath tub and a television.

Figure 9. Room B
Figure 10 presents the room along the seashore.

It has television, an air

condition and the size of this room is good for two.

Figure 10. Room C

Figure 11 shows the room in nipa hut style. This room contains two bed that is
good for four persons and with air condition.

Figure 11. Nipa Hut A

Figure 12 presents the most affordable room of the DonnyLand Beach Resort. It
has one bed that is good for two. It has no air condition but it has an electric fan.

Figure 12. Nipa Hut B

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Figure 13 describes the user interface of the Reservations. This page is the main
page of the system which is the main purpose of Donnyland Beach Resort Online
Reservation. The user should fill-out first the required fields and choose which rooms
they are going to reserve. The page Reservations provides different buttons for other
purposes like the send button which responsible for the sending of information after the
user fill-out the required fields in for the reservation. After sending all the information it
will be received by the administrator and these information will be saved on the database
for the future reference. There is also log in button for the accessing important
information and details of the resort. The log in button will direct you to the log in page
which is only the administrator know the username and the password set on this page.
The check button is responsible for the verification of a reservation. It checks if there are
still available rooms.

Figure 13. Reservations

Figure 14 shows the Gallery page which displays the different images of the
Donnyland Beach Resort. This page simply introduces the whole representation of the
aforesaid beach resort for the user is familiar in different amenities offered by the resort.

Figure 14. Gallery

Figure 15 discusses on how a customer contacts the administrator. If the
customer has concerns or questions they may contact the administrator by using the
information indicated in this page like the telephone number and the e-mail address of
the Donnyland Beach Resort.

Figure 15. Contact

Presentation of data
The result was made by the researchers which serve as reference for the future
developer of like a system which the researchers developing. Questionnaire was made
for the user evaluation.
The percentage result of the answers can be seen in the following graphs.

Legend:

46%

Strongly Agree

Agree

Neutral

Disagree 54% Strongly Disagree

Figure 16 shows the result on the problem identified given by the respondents. Fifty four
percent (54%) strongly agreed that the program allows user to start it easily, 46%
agreed, and nobody neutral, disagreed and strongly disagreed.

Figure 16. Users Rate

Figure 17 illustrated the managements rate on the ability of the proposed system
to protect data against unauthorized access and to withstand malicious or inadvertent
interference with its operation. In terms of security, 83% strongly agreed that the
software demonstrates the ability to protect data against unauthorized access and to
withstand malicious or inadvertent interference with its operation, 17% agreed, all of the
respondents agreed that the system can protect security of date nobody choose neutral,
disagree and strongly disagree.

Legend:

17%

Strongly Agree

Agree

Neutral

Disagree

Strongly Disagree

83%

Figure 17. Administrators Rate

Figure 18 shows the result on the problem identified given by the respondents.
Thirty eight percent (38%) said they strongly agree that the software able to withstand
to any intermittent failure, 38% agreed, 24 neutral, and nobody disagreed and strongly
disagreed.

Legend:
Strongly Agree

38%

Agree
Neutral
Disagree
Strongly Disgree

38%

24%

Figure 18. Employees Rate

Implementation Plan
STRATEGY

ACTIVITIES

PERSONS
INVOLVED

DURATION

Approval from the

Donnyland Beach
Resorts manager

Letters to the
manager

Manager

1 - Day

System installation

Install the system

and the necessary
software and
hardware

Researchers,
Manager

6 Hours

Information
Dissemination

Manuals

Employee,
Administrator

1 Day

Evaluation of the
Donnyland Beach
Resort

Analysis of the
system

Manager

3 Hours

Table 6. Implementation Plan

Table 6 presents the implementation plan of the system Donnyland Beach Resort
Online Reservation. This table illustrates the strategies, activities, persons involved and
the duration during the implementation of the system. It takes one day for the approval
from the Donnyland Beach Resort management and it takes six hours for the system
installation with the manager of the Donnyland Beach Resorts Manager. For the
distribution of the manuals to the employee and administrator the time consumed is one
day. The finalization and evaluation of the system took three hours.

CHAPTER V
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMENDATIONS

This chapter presents the summary, conclusions and recommendations of the

study about Donnyland Beach Resort Online Reservation.

Summary of findings
The researchers conducted, designed and implemented a system entitled
Donnyland Beach Resort Online Reservation. Before developing the new system a
survey was conducted to identify problems on present practice as well as the
acceptability of their project. Respondents strongly agreed that the program allows user
to start it easily, the software demonstrates the ability to protect data against
unauthorized access and to withstand malicious or inadvertent interference with its

operation the software able to withstand to any intermittent failure. The respondents
tested the functionality of the system. The respondents also evaluated the system based
on the process of reservation.
The website also has an administration panel that controls and manages the
entire system. Only the administrator has the ability to access and customize the content
of entire system.
The system was found beneficial and useful based on the results of the data
gathered from the respondents.

Conclusions
Therefore the proponents conclude the following:
1. According to the results of the evaluation of existing system, the manual
reservation was more time consuming and very inconvenient for the
customers who have work compared to the Online Reservation that provides
easier reservation.
2. On software evaluation, the respondents agreed on the indication of design
and functionality, reliability and the security on the system which were
positively described.
3. An Online Reservation System of Donnyland Beach Resort is beneficial and is
ready to use.

Recommendations:
After a thorough analysis of data gathered through the use of questionnaires the
following recommendations are given:

1. The software demonstrates the ability to protect data against unauthorized

access and to withstand malicious or inadvertent interference with its
operation.
2. Interface provides user with an appropriate environment.
3. The software is beneficial and is ready for use.
4. Graphics and content are clear and appealing.
5. The software performs its intended functions satisfactorily.