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According to the American Hospital Association, in 2011 approximately 5,754 registered hospitals
existed in the U.S., housing 942,000 hospital beds along with 36,915,331 admissions. More than 1 in
10 Americans were admitted to a hospital last year.
Hospitals make a substantial imprint on local economies. In many communities, hospitals represent
one of the largest employers and economic drivers. Of the total annual American health care dollars
spent, hospitals are responsible for more than $750 billion.
Despite a history of strength and stature in America, the hospital institution is in the midst of massive
and disruptive change. Such change will be so transformational that by 2020 one in three hospitals
will close or reorganize into an entirely different type of health care service provider. Several
significant forces and factors are driving this inevitable and historical shift.
First, America must bring down its crippling health care costs. The average American worker costs
their employer $12,000 annually for health care benefits and this figure is increasing more than 10
percent every year. U.S. businesses cannot compete in a globally competitive market place at this
level of spending. Federal and state budgets are getting crushed by the costs of health care
entitlement programs, such as Medicare and Medicaid. Given this cost problem, hospitals are
vulnerable as they are generally regarded as the most expensive part of the delivery system for
health care in America.
Second, statistically speaking hospitals are just about the most dangerous places to be in the United
States. Three times as many people die every year due to medical errors in hospitals as die on our
highways 100,000 deaths compared to 34,000. The Journal of the American Medical Association
reports that nearly 100,000 people die annually in hospitals from medical errors. Of this group,
80,000 die from hospital acquired infections, many of which can be prevented. Given the above
number of admissions that means that 1 out of every 370 people admitted to a hospital dies due to
medical errors. So hospitals are very dangerous places.
It would take about 200 747 airplanes to crash annually to equal 100,000 preventable deaths.
Imagine the American outcry if one 747 crashed every day for 200 consecutive days in the U.S. The
airlines would stand before the nation and the world in disgrace. Currently in our non-transparent
health care delivery system, Americans have no way of knowing which hospitals are the most
dangerous. We simply take uninformed chances with our lives at stake.
Third, hospital customer care is abysmal. Recent studies reveal that the average wait time in
American hospital emergency rooms is approximately 4 hours. Name one other business where
Americans would tolerate this low level of value and service.
Fourth, health care reform will make connectivity, electronic medical records, and transparency
commonplace in health care. This means that in several years, and certainly before 2020, any
American considering a hospital stay will simply go on-line to compare hospitals relative to infection
rates, degrees of surgical success, and many other metrics. Isnt this what we do in America,
comparison shop? Our health is our greatest and most important asset. Would we not want to
compare performance relative to any health and medical care the way we compare roofers or carpet
installers? Inevitably when we are able to do this, hospitals will be driven by quality, service, and cost
all of which will be necessary to compete.
What hospitals are about to enter is the place Americans, particularly conservative Americans
cherish: the open competitive market. We know what happens in this environment. There are
winners and losers.
A third of hospitals now in existence in the United States will not cross the 2020 finish line as
winners.
Inevitably when we are able to do this, hospitals will be driven by quality, service, and cost all of
which will be necessary to compete.
The problem with reimbursement being tied to patient satisfaction is that often appropriate
medical care is confused with SERVICE. I've been a nurse for over twenty years. Our
hospital pays hundreds of thousands of dollars for patient surveys that tell us patients see
themselves as customers. Patients want instant service in the Emergency Room for an
earache or a cough- they have no appreciation for the fact that the reason they came in is
NOT an emergency. Patients want their call light answered in 3 rings even if they want their
purse from the chair next to the bed, AND there is a family member right there. Patients
want their IV or blood draw done with one stick even though they are obese and/or
dehydrated. Patients want their linen changed everyday even if it is not soiled. Patients
want their food to be delish -they have no concept of the restrictions the dietary department
has to address to provide food to so many people with diverse dietary restrictions. Patients
want a good outcome when they have been methodically destroying their own health for
over 30 years with cigarettes, alcohol,drugs,food,and a sedentary lifestyle. People want a
perfect baby when they have had no prenatal care,poor nutrition, a drug habit, alcoholism,
and a multitude of untreated sexually transmitted disease. In short there is a disconnect
between medical care and service-between what is possible and what is not. I don't think a
patient should not get good SERVICE but there is a difference between appropriate medical
care and SERVICE. We are pinched to give both! Tying reimbursement to outcomes is also
a tough issue when someone who is obese, smokes, and drinks has a poor outcome
Another important issue is that many of the patients present in a hospital are there to be
treated from a certain problem and many times the problem or the treatment itself whether
surgical or medical will decrease their innate immunity making the patients more prone to
dealy infections even from bacteria that would not cause infection in a healthy individual
Doctors are not gods. Sometimes nature wins. It is natural that there is a concentration of
deaths in hospitals. There is a concentration of sick people in hospitals
educate the public about why the ER is there and what constitutes a legitimate need for the
ER. I'm sorry that your throat hurts sometimes, but we have to care for the man having the
heart attack or the elderly woman who fell and broke her hip first. We triage people when
they come in to make sure we at handling the most critical patients first.
SUBPART E: LABORATORY
Section 250.1720 Garbage, Refuse and Solid Waste Handling and Disposal
Section 250.1940 Ventilation, Heating, Air Conditioning, and Air Changing Systems
Section 250.2290 Special Medical Record Requirements for Psychiatric Hospitals and
Psychiatric Units of General Hospitals or General Hospitals Providing Psychiatric Care.
Section 250.TABLE A Measurements Essential for Level I, II, and III Hospitals
Section 250.TABLE C Filter Efficiencies for Central Ventilation and Air Conditioning
Systems in General Hospitals (Repealed)
Section 250.TABLE E Piping Locations for Oxygen, Vacuum and Medical Compressed
Air
radiology dept, TLD badges etc)" Boilers Act, 1923(If applicable) "MTP Act, 1971 (Note: MTP
stands for Medical termination of pregnancy. To be displayed in the Gynaec & Obs dept) "
"License for the Blood Bank (Note: To be displayed in the Blood Bank)" Transplantation of Human
Organs Act 1994(If applicable) "PNDT Act, 1996 (Note: PNDT stands for Prenatal diagnostics
test. To be displayed in the Radiology dept that this is followed. )" Dentist Regulations, 1976
Drugs & Cosmetics Act, 1940 Electricity Act, 1998 ESI Act, 1948 (For contract employees)
Environment Protection Act, 1986 Fatal Accidents Act 1855 Guardians and Wards Act, 1890
"Indian Lunacy Act, 1912 (Note: Applicable only if a Psychiatry dept is there in the hopsital)"
"Indian Medical Council Act and Code of Medical Ethics, 1956 (Note: Whether doctors, spcialists
are registered with MCI and Tamilnadu Medical Council)" "Indian Nursing Council Act 1947 (Note:
Whether nurses are registered with NCI). Also check whether pharmacists are registered with
Pharmacy Council of India.)" Insecticides Act, 1968 Lepers Act Maternity Benefit Act, 1961
Minimum wages act, 1948 (For contract employees) National Building Code Persons with
Disability Act, 1995 Pharmacy Act, 1948 Protection of Human Rights Act, 1993 Registration of
Births and Deaths Act, 1969 SC and ST Act, 1989 Urban Land Act, 1976. Right to information Act
Contents
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70 70. Transplantation of human organs Act 1994 and license (If applicable).
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Radiation Protection Certificate in respect of all X-ray, Cath lab and CT Scanners from BARC.
click for form
Click here for safety requirements
http://www.aerb.gov.in/t/xray/GSR-388.pdf
14. Wireless operation certificate from Indian post and telegraphs. (If applicable).
15. Air (prevention and control of pollution) Act, 1981 and License.
Click here for Act : http://envfor.nic.in/legis/air/air1.html
Click here for Maharashtra Pollution Board's
Link : http://mpcb.gov.in/citizenchart/images/pdf/Template3.pdf
39. Indian Medical Council Act and Code of Medical Ethics, 1956.
Click here : http://www.mciindia.org/know/rules/ethics.htm
Click her for Bombay shop and establishment Act 1948 :http://www.karmamgmt.com/act_bs.asp
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70. Transplantation of human organs Act 1994 and license (If applicable).
Click here for ACT : http://www.mohanfoundation.org/tho/thobill3cont.asp
Click here for THO Rules and New FORMS Link : http://www.mohanfoundation.org/tho/tho_rule-form1a.asp
Click here for FORM-11 required for Registration of Hospital for THO
Link : http://www.mohanfoundation.org/tho/tho_rule-form11.asp
Click
here : http://nihfw.org/NDC/DocumentationServices/Legislations/THEWORKMENSCOMPENSATION.html
A disgruntled patient stabbed three doctors including Wang on October 25 at the No. 1 People's
Hospital in Wenling, in the eastern province of Zhejiang. Wang, who headed the hospital's ear, nose
and throat department, died from his wounds. The patient had been unhappy about a nasal surgery.
Wang was fourth doctor killed in a hospital by angry patients, their relatives or associates since
2009. In addition, more than a dozen doctors, nurses and other medical workers have been attacked
on the job in recent years with fists, knives and in at least one case an axe.
Violence and threats of violence have shaken professionals in the nation's hospitals. The Ministry of
Health recently said more than 70 percent of all hospitals reported incidents of verbal threats or
physical attacks against professional staffers in recent years.
Set Up a Hospital
Thinking about starting a hospital of your own? Heres just what the doctor ordered
By Dr. Mukesh Daftary
4 May 2010
Many of us began our lives in one, and most of us have visited one under both happy and unpleasant
circumstances. No doubt, hospitals are an indispensable part of peoples lives everywhere. This makes
the healthcare industry a lucrative area to step into.
In India, healthcare is the second-fastest growing sector right now, after retail. Many corporate houses are
considering or have already diversified into this sector by setting up their own hospitals.
Since the process of setting up a hospital involves so many processes, sub-processes and finance, it is
imperative to prepare a detailed feasibility study report before you get started. Most people misunderstand
the FSR as a tool for obtaining finance from institutions. On the contrary, it is a tool that would clearly
answer the five questions that form the basis of every good hospital:
Why am I doing it? Is it for the good of the people and the nation, or for my own financial interests?
When should I start out? Timing is important; make sure you start out at a time thats most appropriate
for bringing up a hospital.
Where should I set it up? Proper location is also extremely important. If there are existing hospitals in a
particular area, its best not to start another one there. Also, the area you select should be easily
approachable and have transportation facilities.
What kind of hospital will it be? Do you want to start a speciality or general hospital? Equipment and
products need to be procured accordingly.
How will I go about it? Broadly outline the steps for building the hospital and having all the services in
place.
If you are toying with this idea yourself, it is important to first ask yourself a few basic questions. Setting
up a hospital is a complex mix that includes proper building design, permissions, finance, advisors and
consultants.
PERMITS
Land and construction
The first thing to figure out is land. Keeping the approachability and transportability in mind, one should
ideally look for non-agricultural land and it should be designated for hospitals. You can obtain this
information from the land records of the local authorities or municipal corporations. In case the land is not
designated for hospitals, you will have to notify the local authorities about the change of users.
To start construction, you will need certain documents, such as the land title deed, corporate or company
details, permission from the local authority to use land space for construction, building permit, tax
identification card and the architects plan. The architects plan must be approved by the local authorities
before construction can commence. A certificate of no objection also needs to be procured from the local
authorities.
On obtaining electricity supply and setting the tiles, you can get a completion certificate from the
authorities after the premises has been inspected. An occupation certificate is issued after all clearances
are obtained.
Electricity
A hospitals load requirement is calculated based on the lighting, air-cooling and medical equipment
usage. These can be assessed with the help of the architect or hospital consultant. The permission is to
be obtained from the local electric supply board.
Water
The water requirement for a hospital can vary vastly from project to project, depending on whether it is a
primary, secondary, tertiary or special care hospital. However, for a ballpark figure, your hospital will
require approximately 100 liters of water per bed per day. This includes everything from a patients water
requirements to hospital maintenance. Permission has to be obtained from the local authorities.
Sewerage and sanitation
For the installation of tanks, pipelines and the likes, you need to obtain permission from the local
authorities.
Bio-medical waste
Large hospitals need to have incinerators installed for disposing bio-medical waste, such as body parts or
tissues. As incinerators usually take up between 500 to 1,000 square feet of space, smaller hospitals
cannot afford to have them installed. Therefore, they need to register themselves with municipal
corporations for waste disposal.
Fire department approval
This is necessary for large hospitals.
Health certification
In most cities, the local authority will certify a healthcare facility only after all beds and equipment have
been installed. This involves a nominal fee.
FINANCE
Obtaining finance for setting up a hospital or healthcare center is not difficult, as success rates in this
industry is usually quite high. Banks are relatively easy targets for this sector.
ADVISORS & CONSULTANTS
In the process of setting up a hospital, you will need to enlist the services of these professionals:
Architects
Hospital design consultants
Structural engineers
Electricity consultants
Water and sanitation consultants
Fire prevention consultants
DEPARTMENT-WISE PLANNING
Choosing medical equipment vendors:
- Equipment planning, department-wise
- Budgeting
- Vendor identification
- Vendor selection
- Purchase
- Installation
- Signing annual maintenance contracts
Human resource functions:
- Making a requirement matrix, department-wise
- Making HR available
- Interview and selection
- Assessing financial implication
Types of doctors or consultants:
- Resident medical officers
- Full-time consultants
- Part-time consultants
- Visiting consultants
- Nursing staff
Automation and engineering services:
- Air-conditioner
- Air handling unit
- Plumbing
- Electricity maintenance
- Medical gas pipelines
- Civil works
Computerization:
- Hardware
- Software (Hospital Management Information System)
Systems and protocols:
- Nursing protocol
- Admissions protocol
- Infection control protocol, etc.
You would also need to plan for:
- Stores and pharmacy
- Hi-tech equipment selection, installation and training
- Setting up super-speciality departments
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thinking that the physician will always know the exact diagnosis at first consultation and
start treatment immediately
POPULAR ARTICLES
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include:
standard consultation
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that day
ACTS APPLICABLE TO NURSING HOMES:When runs a nursing home, following acts are applicable to nursing homes :-
Minimum Wages Act :Under this act, wages payable at present are as follows :
1.) Sweepers, ward boys, Ayahs, peons, X-ray boys, Rs. 2300 plus DA ward servants, cook-mates, kitchen-mates
etc.
2.) Semi-skilled untrained Nurses, untrained Technicians etc.Rs. 2400 plus DA
3.) Qualified Nurses etc.Rs. 2500 plus DA
At present DA is Rs. 284 for the period Jan., 2000 to June, 2000.
Part time workers can be employed and paid corresponding percentage of full time wages.
Daily wages employee's pay has to be calculated by dividing total pay by 26.
An employee should not work more than 9 hours a day or 48 hours a week.
Minimum wages do not make any provision for earned leave. However, Shop & Establishment Act does provide
21days yearly leave with wages for an employee who has worked more than 240 days in a calendar year. At present
the Shops & Establishment Act is applicable to nursing homes but dispensaries and consulting rooms are exempt
from it by the recent Orissa High Court judgement. However, there is a very strong case for private nursing homes to
challenge the Shops & Establishment Act if individually prosecuted and chances of getting exemption by legal course
are very good for nursing homes owned / run by professionals.
Top
Other Acts :1.) Provident Fund Act, if applicable, and employer has to contribute 6 % and deduct 6 % from the employee and
credit the amount to Provident Fund.
Maintenance of Registers
Following registers are to be maintained by a nursing home :1.) Wages cum attendance register of the staff.
2.) Indoor admission register.
3.) Delivery patients' register.
4.) MTP & sterilisation records register.
5.) Operation theatre register.
6.) Admitted patients daily records register.
7.) Alphabetical index register.
Nurses employed should be qualified and their qualification registered under BPNA. This is one of most difficult
requirements for nursing homes at present and may be almost difficult to fulfil if authorities implement it strictly
A 14-page white paper put out by the ACPE cited these examples:
More than half the doctors surveyed say they've witnessed other physicians
yelling, flinging insults, refusing to cooperate with other health care
personnel and refusing to follow established rules.
Less frequent but not uncommon: Discriminating against colleagues or
patients (24%), inappropriate jokes (40%), profanity (41%) and spreading
malicious rumors (21%).
Least common, but disturbing, were cases of throwing things (14%),
retaliating against perceived slights (13%), substance abuse (14%) and
physical violence (3%).
Registered nurses are hard to find. The American Nurses Association reports that
by the year 2020, America could find itself short of health care industry demands by
more than 1 million nurses
3
Wilson Churchill had said First we shape our buildings, thereafter they shape us . This is certainly
true of the hospital building.
Introduction
Hospitals are amongst the largest and most complex of all modern institutions. Hospital architecture is a part of this
complexity. Unlike other organizations, which may be built in various ways, hospital building has lesser choices. It
differs from other building types in the complexity of functional relationship that must exist in the various parts of a
hospital. Apart from providing the right environment for patients and care providers, it should also be sensitive to the
needs of the visitors including patients families. A number of hospitals are ideally constructed to deliver the present/
future requirements of healthcare. It is an essential requirement to examine the emerging issues, analyse the
challenges, appreciate the emerging trends and study the various strategic options available for designing, planning
and constructing a hospital.
Emerging Issues
The emerging issues related to hospital architecture are mainly linked to the changing role of the hospitals. The main
changes that have occurred in the healthcare delivery system are as follows.
Enhanced patients expectations: The patients have become more quality conscious as well as price
sensitive. They expect clinical, administrative and supportive services as well as design of facilities to be contusive
to their requirements.
Epidemiological and demographic changes: There has been a cascading pattern in the incidence of
lifestyle diseases and geriatric related healthcare problems.
Emphasis on ambulatory / daycare: Hospital stay is gradually being programmed for high dependency
impatient care and for other cases more emphasis is on shorter stay.
Enhanced standards: There has been an up gradation standards and norms in the delivery of healthcare in
almost all aspects.
Changing function of hospitals: Hospitals are an evolving system. Hospitals apart from curing the sick
have the added functions of maintenance and prevention of health, biomedical research and providing community
outreach services. Focus has shifted from treating illness to creating wellness.
Health Insurance: Health insurance is gradually permeating as an important facet of healthcare delivery
system. The providers of insurance and healthcare as well as the recipients view the hospital as an important hub
for healthcare delivery.
Go organize.
Use materials utilized in hospital building should be noon toxic and non allergic
Ventilators.
Visualize the Hospital of the Future: In the future that more common hospital functions will move close to patients
and only a few specific specialized functions will be concentrated at other places. The concentration of specialized
facilities and dispersal of other hospital function will influence the building design and planning as well as facilities to
support the continually changing hospital function. A number of smaller facilities will be required at several locations
to accommodate the dispersed functions and larger facilities at an early accessible location to accommodate the
concentrated functions. When the amount of intervention becomes higher or the impact of the intervention becomes
lower, request for dispersion function grows. Since function will be continually be transferred to the decentralized
health facilities as new function are introduced in the specialized centers, flexibility and expandability in the building
design at both centers in a necessity3.
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These behaviors on the part of nursing assistants cost hospitals and nursing homes large amounts of
money. Moreover, they represent a very real legal liability can the facility prove in court that it
exercised due diligence to prevent misbehavior that has bad consequences for residents?
Misbehavior by nursing assistants can have catastrophic consequences for any nursing facility. It is
important that management be able to show that they have exercised every possible precaution to
prevent such things from happening. While such precautions do not guarantee that misbehavior will
not happen, they will limit its frequency, severity and legal consequences. An ounce of prevention is
always worth a pound of cure.
staff failed to understand the appropriate response to various medical symptoms; no clear policy
existed for managing pressure sores; and one patient's anticoagulant state could not be
assessed when industrial action meant that transport to take him to hospital was not available-and several changes in drug treatments were recommended. The problems that were identified
were mainly due to poor communication between the home and general practitioners and
hospitals and to the lack of guidance policy on common issues that arise in long term care. Such
a policy could be produced by health authority staff, general practitioners, and representatives of
nursing homes.
medical malpractice by doctors in India Reason Patients have to trust before give their body to doctors[GOD].
Patients don't have control of buying medicines and pathology lab test and operation and treatment
medical instrument
becuase doctors write name of the brand of products
There is no way to keep track of others experience of patients with a common doctor.
We need to know doctors commission network - Currently doctor connected with which pharma
companies - Currently doctor connected with which pathology labs. - Currently Doctor connected
with which other doctors. - Currently Doctor connected with which hospitals. - Currently Doctor
suggesting compulsory tests. - Currently Doctor suggesting forceful operation - Doctor threaten to
patients.[yes/no/sometime] - Doctor misbehave to patients.[yes/no] - Doctor don't give appropriate
attention.
Location: In hospital business, you need a good location as people can easily get health facility from your
hospital. So, before start your hospital, you should always think about the location. You should always
choose such location where at the argent time, people will get the health care and they will get proper
treatment from your hospital. Your location will be such place where the patients will communicate
comfortably. Your hospital road will be broad as ambulance and other cars may easily go with your
patients. So, you should always very conscious about the choosing location of your hospital business.
A nursing home is a wonderful business opportunity especially for those that love to take care of people.
However, it is also a challenge to set up because of the many requirements that you have to comply with.
rooms. Sometimes, people with dementia do not notice emergency situations at all and cannot cry for
help. Because of this, you need to install specific emergency equipments.
To ensure the safety of your residents you would need to install smoke detectors that will detect the
presence of fire early on. You would also need to install fire extinguishers that your staff can use in case
of fire. Besides safety equipment, you would have to drill your employees in a pre-arranged emergency
procedure so that they can react appropriately and bring your residents to safety. Fire exits should also be
designated in order to facilitate rapid evacuation in case of emergency.
Reality
Sources: Adapted from E. Carlson, "Twenty Common Nursing Home Problems and the Laws to
Resolve Them," Clearinghouse Review Journal of Poverty Law and Policy, Jan./Feb. 2006 39(9
10):51933.