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PRACTICES IN INDIA
Distribution system
Distribution System is the relationship
between distribution channels, market
segments and also products is very
important.
Insurance companies should continuously
innovate and integrate the distribution
channel, make them be the part of the
occupying market and highly promoting
the development of their own.
DISTRIBUTION SYSTEM IN
INDIAN INSURANCE MARKET
In present Indian insurance market, the
challenge to insurers and intermediaries is twopronged:
Building faith about the company in the mind of
the client
Intermediaries being able to build personal
credibility with the clients
Traditionally tied agents have been the primary
channels for insurance distribution in the Indian
market
Agents are necessary for the selling life insurance due to the following
reasons:
Insurance is an idea that has to be explained and its usefulness
clarified personally
Each prospective buyer has special needs and requires specialized
solutions
Personalized guidance can be given only when there is a live
interaction with the agent
Significant amount of money is to be set aside immediately and
regularly for a long term in future for a benefit, which is vague and
far away.
The insurer has to access the risk involved in every proposal for
insurance for which the necessary information would include details
on personal life styles, habits, family etc. The agent, who gets to
meet the proposer closely, is in a position to provide some of this
valuable information.
TRENDS IN DISTRIBUTION
CHANNELS
Agency and brokerage systems are common and
contribute maximum share of life insurance business in
the developing countries. The Japanese life insurance
industry depends entirely upon agents. Part-Time agents
and lady agents form a good proportion of the agency
force.
In European countries, notably France, Holland, Belgium
and Spain distribution takes place also through banks.
Direct mailing is becoming increasing popular in
developed countries. In a small way, this has started in
India. The scope and the experience are being watched.
Insurance Models
Direct Marketing by the
insurance company
Partner-agent model
De-linked model
Service Provider Model
Partner-agent model
Approved intermediary organisations act as
insurance agents.
Identify the customers, negotiate with
insurance companies about the adequacy of
products and premium rates to be paid,
collect the premium
Assist in clients in claim processing and
settlement
De-linked model
Community based insurance facility where
NGO/MFI or federation of the groups act as
insurer
Coverage of risk remains with the insurer
Sum insured, design and pricing of products,
adverse
selection,
collection,
claim
verification and settlement data collection
and
maintenance,
assessing
client
satisfaction etc are undertaken internally by
the insurer
Distribution Channels
Agents
Formal Banks
Regional Rural Banks
Cooperative Banks
NGOs & MFIs
Post Offices
Internet & Rural Kiosks & Rural Knowledge Centers
Agents
Prime channel for insurance distribution in
urban areas
Trust of the company & customer must
Knowledge of different products
Postman,School teacher, shopkeeper, gram
sevikas, gram sahayaks
Training & educating poses a challenge
Not an optimum channel as 42 % of 600,000
villages have population of less than 500
Formal Banks
27 PSBs have19, 104 rural branches and 30
Pvt.SBs 1,111
Private banks are constrained by their lack
of reach and meager branch strength
Banking sector has shown propensity towards the
larger size accounts
Within the foreseeable future they will
normally not be able to fully serve that
market
Post Offices
There are about 129,000 rural post offices.
Post Office itself is offering insurance
products to the poor
Its efficacy as an intermediary channel
needs to be explored
Appointment of agent
Eligibility
Life Insurance Corporation of India has eligibility requirements. You should be at least
18 years of age or above and the 12th standard pass.
If you are an eligible candidate, try to locate a local branch office of LIC and
schedule an appointment with the Development Officer. An interview will be
conducted by the branch manager of LIC to determine if you can qualify to undergo
training. The training will be conducted by the Divisional/Agency Training Center.
The said training is conducted until the 100 hours is complete and it will cover the
different aspects of life insurance and the business.
Once youve completed the training, you will be allowed to take the pre-licensing
exam by IRDA (Insurance Regulatory and Development Authority).
IRDA will give you a license if you pass the exam and you can now become an
insurance agent. The branch office of LIC where you applied will already absorb you
into their team of insurance agents.
An LIC agent should be ambitious, outgoing, can handle different personalities, and
treat clients as bosses. You are free to decide on your working hours so you can pick
the most convenient time to work. The good thing about becoming an LIC agent is
that you have a chance to earn unlimited income. LIC will provide the needed support
which includes advertising, first-rate training, and in-house consultant.
REMUNERATION TO AGENTS
Persons appointed by an insurer may be
remuneration in any of the following ways:
Payment of fixed monthly salary
Payment of commission related to the
business done
Part payment of fixed salary and part payment
of commission based on business done.
Endowment Assurance
Advantages :
Compulsory savings
Old Age Provision
Accumulation of Fund
Types of Endowment Policies
Ordinary Endowment Policy
Double Endowment
Pure Endowment Policy
Anticipated Endowment of Money back Policy
Triple Benefit Endowment Policy
Marriage Endowment Policy
Educational Endowment Policy
Policy Rider
A rider is a clause or condition that is added on to a
basic policy providing an additional benefit, at the choice
of the proposer.
For example, a provision that in the event of death of the
life assured by accident, the SA would be double can be
a rider on an Endowment policy. This rider can be added
on to a policy under any plan. The option to participate in
valuation surplus can also be offered as a rider.
Insurers find it convenient to have a small number of
basic, plans, with riders being offered as options, so that
effectively the prospect has a number of options, to
choose from each plan can be taken with any one or
more of the riders.
ANNUITIES
Annuity may be defined as the payment of amounts
periodically during the life time of the annuitant in
consideration of the payment of an agreed sum to
insurance company.
The Annuity is called the up-side-down application of
the life insurance principle. When a person purchases a
life insurance contract he agrees to make a series of
payment (premiums) to the insurer in return for which the
insurer agrees to pay a specified sum to the
beneficiaries, in case of death of the life assured.
When a person buys an annuity contract, he pays the
insurer a specified capital sum, may be in installments, in
return for a promise from the insurer to make a series of
payments to him as long as he lives.
CLASSIFICATION OF ANNUITIES
A. By Commencement of Income:
Immediate Annuity.
Annuity Due.
Deferred Annuity.
D. By Disposition of Proceeds:
Life Annuity.
Guaranteed Premium Annuity.
REINSURANCE
Reinsurance is a contract of insurance
whereby one insurer (called the
reinsurer or assuming company)
agrees, for a portion of the premium, to
indemnify another insurer (called the
reinsured or ceding company) for
losses paid by the latter under
insurance policies issued to its
policyholders.
TRANSFERRING RISK
INSURANCE
RISK
Policyholder
- Insured
- Underlying Insured
Insurance Co.
- Insurer
TRANSFERRING RISK
REINSURANCE
Risk
Insurance Co.
- Ceding Co.
- Cedent
- Primary Insurer
Direct Company
Reinsurer
-Assuming Co.
ELEMENTS OF
REINSURANCE
Reinsurance is a form of
Insurance.
There are only two parties to the
reinsurance contract - the
Reinsurer and the Reinsured - both
of whom are empowered to insure.
ELEMENTS OF REINSURANCE
(continued)
The subject matter of a reinsurance
contract is the insurance liability the
Reinsured has assumed under
insurance policies issued to its own
policyholders.
A reinsurance contract is an indemnity
contract.
Forms of Reinsurance
PROPORTIONAL
Quota Share
Reinsurer
covers the
same
percent on
each risk
Surplus
Share
Reinsurers
share based
on type or
size of risk
EXCESS OR NON-PROPORTIONAL
Excess Each Risk/ Excess Each
Per Risk
Occurrence
(Catastrophe)
Aggregate
Excess
(Stop Loss)
Reinsurer covers
Reinsurer
over a
covers over a
predetermined
predetermined aggregate limit
amount or limit of loss or loss
ratio for a
for all losses
specific
arising out of
period of
one event or
time
occurrence
Per Risk Aggregate Excess of Loss
Reinsurer covers over aggregate
claims for a risk in a specified period
of time
FORMS OF REINSURANCE
PROPORTIONAL (OR PRO-RATA)
PAY PREMIUM ON A SHARE BASIS
COLLECT LOSSES ON SAME SHARE
EXCESS OF LOSS
PAY PREMIUM ON NEGOTIATED PRICE
COLLECT LOSSES ONLY WHEN
RETENTION IS EXCEDED.
Forms of Reinsurance
Catastrophe Excess of Loss
Covers all losses in an event
Occurrence is defined as a geographic
area (flood and Riot) or a time period
(wind, quake, fire and winter storm)
Usually Limited to two Occurrences
Additional Cover Needed
Sold in Layers
Usually has two risk warranty
Functions of Reinsurance
Financing
Stabilization
Capacity
Catastrophe Protection
Services
Financing
Stabilization
Marketing Consideration
Policyholders and stockholders like to be
identified with a stable and well managed
company.
Management Consideration
Planning for long term growth and development
requires a more stable environment than an
insurance companys book of business is apt to
provide.
Capacity
Refers to an insurers ability to provide a
high limit of insurance for a single risk,
often a requirement in todays market.
Reinsurance can help limit an insurers loss
from one risk to a level with which
management and shareholders are
comfortable.
Catastrophe Protection
Objective is to limit adverse effects on P&L
and surplus from a catastrophic event to a
predetermined amount.
Covers multiple smaller losses from
numerous policies issued by one primary
insurer arising from one event.
Services
1.
Claims Audit
2.
Underwriting
3.
Product Development
4.
Actuarial Review
5.
Financial Advice
6.
7.
Types of Reinsurers
1. Professional Reinsurers
Specialize in Reinsurance
Are Licensed in at Least One State
Derive Majority of Their Premium Income
From Reinsurance
Special Purpose
General Purpose
Marketing of Reinsurance
1. Broker (Intermediary) Market
Reinsurance Intermediary
Provides Business for Reinsurers
Brings Parties Together - Helps Negotiate Reinsurance
Terms
Acts as Agent of Ceding Company
Compensated by Reinsurer
Marketing of Reinsurance
2. Direct Writers
Fire
Health
Motor
Marine
Industrial
Liability
Micro insurance
Credit insurance
Miscellaneous
Social
Rural
Accident and hospitalization
Travel
Package
Business
Others
Special Provisions
i.
ii.
iii.
iv.
Floating Policy
Insurance cover for situations where the total insurable
amount can be reasonably estimated but cannot be
determined accurately-enough for computing correct
premium, until the insurance policy comes to an end. For
example, a trader will take a floating policy on a sum
estimated to be large enough to cover shipments during
a period (say, one year) and pays premium accordingly.
As the shipments are sent out, the insurer is informed
and the value of those shipments is deducted from the
insured sum. This procedure is repeated until the insured
sum is almost exhausted. The insurer then recomputes
the premium according to the total value of the alreadysent shipments, and adjusts it against the premium paid
by the trader. At this stage the trader takes another
floating policy and whole process starts over again.