Customer at a Glance Customization of Oracle 360c Enabling

Industry sector:
Order-to-Pay Performance Boost
Multi product and multi channel
retailer

Challenges
• Application response time Business Domain
• Handling load at peak times Operating with a chain of nearly 1400 stores in Asia, Australia, Europe and North
America, the client is a multi product and multi channel retailer that provides printing,
Solution copying and binding services.
• Introduced Hibernate
Framework
• Load Testing using Business Challenges
SilkPerformer
The client needed to optimize the performance of predefined transactions for Order to
Pay (OTP). The OTP product suffered from a performance bottleneck and concurrency
Benefits
issues. The response time to complete the operations was drastically poor and the
• Enhanced operational efficiency client required testing the system to determine how much load it can handle if multiple
• Increased response time of the users are hitting the server simultaneously from different locations.
application
• Integrated more modules into
existing framework.
Infogain’s Solution
Technology Highlights Infogain proposed to introduce a hibernate framework that is easy to maintain,
• Optimize IT extensible and provides a high performance boost in just two months time. Infogain
• Java carefully studied the client’s Order-to-Pay workflow in order to integrate the Hibernate
framework without breaking any of the existing functionality.
• J2EE (EJB, Struts)
• LoadRunner Infogain also performed load testing of the application using SilkPerformer. Load
• Spring testing on Swing-based thick client application is a complicated task as most of these
• Hibernate load testing tools do not work properly on thick clients. To overcome this limitation,
• StarTeam Infogain wrote JUnit test cases to bypass the Swing layer and then load tested the
application.

Team Size
3
Solution Benefits
The client realized vast improvements in their operational efficiencies and customer
services as a result of performance optimization. Infogain’s easy to maintain and
extensible workflow provided a 50% to 80% performance boost in a very short
timeframe.

Hibernate integration opened paths for the client to integrate more modules into the
existing framework. Our solutions allowed the client to deploy applications with the
confidence that it will support current and future load levels. Load testing using
SilkPerformer revealed facts about the existing application and made it possible to
pinpoint bottlenecks, bugs and component limitations. In addition, it helped the clients
to design a suitable solution for existing workflows that were not performing well.

Why Infogain
Our success in providing quality solutions can be attributed to our depth of experience
and proven methodologies along with our flexible service offering tailored to meet the
specific performance goals and objectives of our customers.

At Infogain, we follow an established strategy for realizing the full benefits of load
testing including best practices and planning for optimal performance.
About Us
Established in 1990 in Silicon Valley, California, Infogain delivers end-to-end solutions
through valuable strategy development, consulting services and highly skilled
engineering execution. With worldwide delivery capabilities in ERP, integration,
Business Intelligence, Portals and CRM, we have developed deep industry expertise
through our engagements in Retail, High Tech and Insurance among others.

An ISO certified and an SEI-CMM level 5 compliant organization with global delivery
centers in New Delhi and Pune in India, Infogain specializes in JAVA, integration and
the full Oracle stack, including database, middleware and applications such as Oracle
E-Business Suite, Siebel, Oracle Fusion and Oracle Retail.

Contact Us
USA: +1-408-355-6000
UK: +44-(0)161-602-3500
INDIA: +91-120-2583745

Email: info@infogain.com
Website: www.infogain.com