COMPANY PROFILE

NAME OF THE COMPANY: PC WORLD

NATIONAL TAX NUMBER (NTN):
BANKER(S): SME BANK, BLUE AREA, ISLAMABAD
ADDRESS: 7-B, ISLAMABAD CENTRE, FAZAL-E-HAQ ROAD, BLUE AREA, ISLAMABAD
Phone:
INTRODUCTION
Email: pcworld.ajmal1@gmail.com

pcworld.ajmal1@gmail.com | PC WORLD

Launched in 2007, PC World has provided businesses with a full spectrum of

supply, support and maintenance services for IT and Communications.

PC World acts as the relationship between the industries leading vendors and
their customers; they also have more than one partner in each category of
service so they can offer options rather than just one solution.

We have already built an outstanding reputation for fast, professional service,

competitive prices, a fully-comprehensive range of business solutions and a
personalised approach that is second-to-none. At PC World, we do that by
following a philosophy that places the highest level of value on our customers.
We are committed to providing personal service and support to customers
throughout the city, and beyond.

COMPANY INFORMATION
Ownership
Member Name
Muhammad Ajmal

Percentage
Holding
100%

Operational
Involvement
Yes -- 100%

Gende
r
Male

PC World is currently situated in Islamabad where we offer priority service to

local clients and in most instances we deliver the same day.

pcworld.ajmal1@gmail.com | PC WORLD

OUR SERVICES
Computer, Laptop and Printer Repair
PC World is on hand to provide your business with a range of computer and
printer repair services which can be tailored exactly to your businesss needs.
For example, you can elect to have a guaranteed on-site response time to any
fault issue, or a weekly collection and delivery service for overhaul and repair.

Our computer and printer repair services are delivered by our skilled field
service engineer teams based throughout Rawalpindi and Islamabad. We
operate a comprehensive spare part storage policy so our engineers are
normally able to fix any fault straight away on their initial visit to you.

The same levels of repair are offered for all types of computers workstations,
laptops, or stand-alone boxes and all types of printers, extending from large
network colour printers and colour plotters to desktop laser and inkjet printers.

Hardware Maintenance
At PC World we have been providing on-site hardware maintenance services at
our customers premises since 2007. The typical range of computer hardware
equipment that our customers have on maintenance contract with us is:

Servers

Backup Devices

UPS

Switches

pcworld.ajmal1@gmail.com | PC WORLD

Routers

Firewalls

Printers

Laptop PCs.

We provide our range of services throughout Rawalpindi/Islamabad. Our

engineers carry a full range of typical anticipated spare parts and are normally
able to fix the logged fault on the first visit. This is one of our key service aims
for our customers: to save our time and your time and to minimise our
customers concerns in having to wait for parts to be delivered to site.

Software Support
PC World has developed a series of software support services which are
designed to address specific software functions commonly found in companies
of all sizes and structures. This means that PC World has a tailored service for
your company.

Data Recovery
With the rapid diffusion of data storage technology and the sheer volume of
data now stored, the potential for critical data loss is greater than ever.

You may need to call on PC Worlds Data Recovery Services under the following
circumstances.

When you do not have back-ups

pcworld.ajmal1@gmail.com | PC WORLD

In this instance, our Data Recovery services use cutting-edge tools and
technology to recover your critical data.

When your backup and restore system fails

Failure is caused by unreadable backups, corrupted data, and improper backup
procedures. Please remember though, that even when backups are successful,
there will be a time gap between the last backup and the data loss.

3
PC World can take care of all your IT Support needs
Some of the most vulnerable areas in any IT infrastructure nowadays, and those
requiring key support, are those associated with software installations.
Standalone (pc-based) software issues are in themselves a significant enough
business disruption but, when these extend to the network software and server
operating systems, they can cause costly disruption to an organisations
activities. PC World has developed a series of software support services
designed to address specific software functions commonly found in companies
and business organisations of all sizes and structures. This means that PC World
has a tailored service for your company.
The key functions we support are:

pcworld.ajmal1@gmail.com | PC WORLD

Server Support Software (SSS)

Reactive telephone technical support on Windows Server 2003 and 2008 file
and print

Backoffice Software Support (BSS)

Reactive telephone technical support on Exchange Server 2003/2007/2010,
Small Business Server 2003/2008, SQL 2003/2005 and Terminal Services

Server Application Software Support (SASS)

Reactive telephone technical support on Symantec Backup Exec or similar, F
Secure Anti-Virus or similar email and security software

Desktop Software Support (DSS)

Reactive telephone technical support on Windows XP Professional, Windows
Vista, Windows 7 and Office 2003/2007/2010.

pcworld.ajmal1@gmail.com | PC WORLD