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NABL 181

NABL

NATIONAL ACCREDITATION
BOARD FOR TESTING AND
CALIBRATION LABORATORIES

SPECIFIC CRITERIA
for PT PROVIDER
ACCREDITATION

ISSUE NO : 01
ISSUE DATE: 01.06.2011

AMENDMENT NO : 00
AMENDMENT DATE: --

AMENDMENT SHEET
Sl

Page
No.

Clause
Date of
No. Amendment

Amendment made

Reasons

Signature
QO

Signature
Director

10

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
Issue No: 01

Specific criteria for Proficiency Testing Provider


Issue Date: 01.06.2011
Last Amend No: 00

Amend Date: --

Page No: i

ABBREVIATIONS
AOAC

Association of Official Analytical Chemists

APHA

American Public Health Association

APLAC

Asia Pacific Laboratory Accreditation Cooperation

ASTM

American Society for Testing and Materials

BIS

Bureau of Indian Standards

CRM

Certified Reference Material

e.g.

For Example

ISO

International Organization for Standardization

IEC

International Electro-technical Committee

ILAC

International Laboratory Accreditation Cooperation

IUPAC

International Union of Pure and Applied Chemists

NABL

National Accreditation Board for Testing and Calibration Laboratories

NGO

Non-governmental Organisation

PT

Proficiency Testing

QC

Quality Control

w.r.t.

with respect to

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
Issue No: 01

Specific criteria for Proficiency Testing Provider


Issue Date: 01.06.2011
Last Amend No: 00

Amend Date: --

Page No: ii

CONTENTS
Sl

Title

Page

Amendment Sheet

Abbreviations

ii

Contents

iii

1.

Scope

2.

References

3.

Introduction

4.

Technical Requirements

5.

Management Requirements

13

Annexure-A (Specified Requirements for Personnel)

17

Annexure-B (Guidance for Prevention of Collusion and Falsification

21

while Conducting PT Programs by PT Provider)


Annexure-C (Example of Flow Chart to be followed by Proficiency

23

Testing Provider)
6.

Technical Committee Members

24

National Accreditation Board for Testing and Calibration Laboratories


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Last Amend No: 00

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Page No: iii

1.

SCOPE

1.1

This document provides amplification / explanation / additions to the requirements stipulated


in ISO/IEC 17043:2010 for the benefit of accreditation of PT provider, NABL assessors,
other interested parties and stakeholders.

1.2

The requirements for accreditation are laid down in the International Standard ISO/IEC
17043: 2010 (Conformity assessment General requirement for proficiency testing). These
requirements apply to all types of proficiency testing schemes but in certain instances
additional

guidance

is

necessary

to

take

account

of

the

type

of

testing/measurement/inspection involved.

1.3

This document has been produced by a Technical Committee constituted by NABL for the
purpose detailed in 1.1.

1.4

PT Providers providing services for tests/calibration/inspection on different PT Item(s)


(matrices/groups) should also consult relevant NABL specific criteria in respective
disciplines like NABL 102, 103, 107, etc and other relevant applicable document like
ISO/IEC 17025, ISO 15189, ISO/IEC 17020, ISO/IEC 13528, ISO Guides 34 and 35, IUPAC
Harmonized Protocol for the Proficiency Testing of Analytical Chemistry Laboratories.

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Amend No: 00

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2.

REFERENCES
o

ISO/ IEC 17043: 2010, Conformity assessment General requirement for proficiency
testing

ISO/IEC 13528: 2005, Statistical methods for use in proficiency testing by inter
laboratory comparisons

ISO/IEC 17025: 2005, General requirements for the competence of testing and
calibration laboratories

ISO/IEC 17020:1998, General criteria for the operation of various types of bodies
performing inspection

ISO 15189:2007, Medical laboratories - Particular requirements for quality and


competence

IUPAC Harmonized Protocol for the Proficiency Testing of Analytical Chemistry


Laboratories, 1996

ISO/IEC Guide 99: 2007, International Vocabulary of Metrology-Basic and General


concepts and associated terms (VIM)

ISO/IEC 17000:2004, Conformity Assessment- Vocabulary and General Principles.

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3.

INTRODUCTION

3.1

The Scope of accreditation of a PT Provider is the formal statement of the range of PT


services in various tests/measurements/ Inspection. This scope is recorded in detail on
annexures of PT providers accreditation certificate. A PT providers scope should be
defined as precisely as possible so that all parties concerned know accurately and
unambiguously the range of tests/measurements covered by that particular PT providers
accreditation. The format below typically defines the PT providers accreditation for different
field(s).

3.2

This criteria amplifies/adds to the requirements specified in ISO/IEC 17043:2010

3.3

Examples are cited below for guidance:

3.3.1

Examples for Chemical/Biological Testing


PT Scheme

Proficiency Test
Item (as defined in
3.8)
Water

Parameter(s)

Pesticide
Residue in Food
Food Chemistry
Program

Honey

Food
Microbiology

Water, Meat, Milk


Powder

Textile Chemistry
Program

Fabrics, Garments

Endosulfan
Malathion
Protein
Ash
Moisture
Fat
Coliforms
E coli
Yeast and
Mould
Colour
Fastness
Fibre
Composition,
pH

Heavy Metals in
Food

3.3.2

Cereals
Milk Powder

Cadmium
Lead
Arsenic
Mercury

Range of
Measurement
(if applicable)
10g/L to
100mg/L

Periodicity
(Minimum)

10g -50 mg/L

One time in a
year
3 times in a
year

Remarks

3 times a year

5% to 50%
1% to 10 %
0.5% to 10%
0.5% to 15%
-

Twice a year

Grade 1 to 5

Twice a year

Upto 100%
1 to 14

Qualitative
Scheme
Method as
per
participant
lab

Examples for Mechanical Testing


PT Scheme
Metallic Materials
Physical Testing
Program
Metallic MaterialMetallographic
Program

Sample/Matrix/
Artifact
Ferrous and Non
Ferrous Materials

Ferrous and Non


Ferrous Materials

Parameter(s)
Hardness-HRC
Charpy Impact V
Notch
Tensile Testing
Grain Size

Range of
Frequency
Measurement
10HRC to 90HRC Once a year
10J to 40J
2
200N/mm to
2
600N/mm
Once a year

Method
ASTM E
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Textile in
Mechanical

3.3.3

Fabrics
Garments

Human Body
Fluids Scheme-1

Human Body
Fluids Scheme-2
Complete Blood
Count

3.3.5

100N to 5000N

Parameter(s)

Range of
Measurement

Twice in a
year

ASTM D
5034 and
5035 or IS
1969

Periodicity

Remarks

25 to 500
-50% to +20%

Examples for Medical Testing


PT Scheme

3.3.4

Tensile Strength
GSM
Dimensional
Stability

Sample/Matrix/
Artifact
Urine

Whole Blood
Whole blood

Sodium
Urea
Glucose
Creatinine
Haemoglobin
Glucose
Heamoglobin
RBC
WBC
Platelets
MCV

Six times a
year

Eight times
a year
Six times a
year

Examples for Measurement / Calibration


PT Scheme

PT Item

Parameter(s)

Dimensional
Metrology
Program 1
Dimensional
Metrology
Program 1
Electrical
Measurement
Program
Mass

Portable Gauging
and Hand Tools

Micrometers
Dial Indicators

Range of
Measurement
Upto 50mm
Upto 12.5mm

ID- Artifacts and


Parts

Plug Gauges
Ring Gauges

Upto 500mm
Upto 100mm

Current
Voltage
(Measure/Source)
Weights/Balance

DC Current
DC Voltage

1mA to 3A
10mV to 1000V

Mass

1mg to 1 kg

Temperature

Thermometers/
Thermocouples

Temperature

1C to 600C

Range of
Measurement
-

Periodicity

Remarks

Once in a
year

Once in two
years

Examples for sampling


PT Scheme

PT Item

Parameter(s)

Sampling in
Ambient Air
Monitoring

Case study based


on Sampling
Guidelines for
Ambient
Atmosphere as per
IS:5182 part-14

Sampling
Procedure

Periodicity

Remarks

Once a year

To assess
performanc
e of labs
for preanalytical
phase and
post
analytical
phase

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4.

TECHNICAL REQUIREMENTS

4.1

General
The development and operation of proficiency testing schemes shall be undertaken by
proficiency testing providers having competence to conduct inter laboratory comparisons
and access to expertise with the particular type of proficiency test items.

4.2

Personnel
This section details about the availability of staff working within the PT provider.

The

qualifications of key staff should be as per requirements listed in Annexure A. Care should
be taken by PT Provider to avoid any conflict of interest arising due to its other activities
(refer Annexure B)
PT provider shall authorise and ensure supervision for all activities enlisted as per ISO/IEC
17043 Clause 4.2.4 (a) to (k). Job responsibilities should be clearly defined in the procedure
document of PT Provider. Records related to authorization, qualification, experience should
be maintained and updated time to time and be retrievable.
4.3

Equipment, Accommodation and Environment Conditions


The PT provider shall ensure that there is availability of enough accommodation. In addition,
appropriate environmental conditions like temperature, humidity, vibrations, biological
sterility are maintained to ensure integrity and stability of PT item. These conditions will need
to be maintained and monitored during various phases of operations of PT scheme which
could include sample preparation, sample reception, handling, manufacturing (where
applicable), storage, packaging, dispatch and retrieval of materials.
It is the responsibility of the PT Provider to ensure that the similar conditions are also
maintained at subcontractors site. PT Providers shall have adequate records to establish
the same.

Periodic visits shall be conducted for maintenance and ensuring the above

conditions is met.
PT Provider shall follow national/local regulatory norms for appropriate and safe
decontamination of toxic and hazardous material. Care shall be taken that Biomedical waste
is disposed as per requirements of regulators. In case toxic or hazardous materials have to
be stored, they should be stored taking care of safety requirements.
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4.4

Design of PT Scheme
Designing of PT scheme involves: Planning of scheme, preparation of PT items, Conducting
homogeneity and stability studies, statistical design and finally assigning the values.

4.4.1

Planning of Scheme
PT Provider cannot subcontract the planning of scheme and during this stage care should
be taken for selecting of test item, method, design such that the processes which directly
affect the quality of PT scheme are identified. Objectives of the scheme should be clearly
identified at this stage. During planning PT Provider shall also ensure that they have
appropriate technical expertise to help them during planning, statistical calculations,
technical issues, evaluating the performance and providing technical commentary as
feedback etc.
In addition to this PT provider shall also ensure that the requirements of the standard
ISO/IEC 17043:2010 Clause 4.4.1.3 (a) to (u) are fulfilled and records with documentary
evidence are available for the purpose of evaluation. PT Provider shall take utmost care to
prevent collusion or falsification of results (refer Annexure B) for activities which could lead
to conflict of interest. Appropriate care shall also be taken for quality control, storage,
distribution of items, their homogeneity and stability studies with procedure to be adapted
and statistical design to be used. Documented procedure shall be available for actions
required if the PT items are damaged or lost with implementation records to be satisfactory.
Subcontractors and the activity rendered by them shall also be identified and records of
assessment of subcontractors activity should be retrievable. The assessment shall ensure
compliance to the relevant requirements of ISO/IEC 17043 and other related standards like
ISO/IEC 17025, ISO Guide 34, ISO 15189, ISO/IEC 17020 etc. The subcontractor
providing critical activities shall be informed that they may be subjected to an
assessment by the accreditation body.
Note 1: A laboratory/production unit which is part of the same legal entity as the PT provider is also
termed as subcontractor.
Note 2: The participants should be suitably informed that the records of PT schemes shall be
accessible to national accreditation body.

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4.4.2

Preparation of PT Items
PT provider shall take care that PT items are prepared as per plan and their handling and
storage are appropriate.
Appropriate care should be taken to ensure that there are no interferences faced during
analysis of PT items and they do not deteriorate over a period of time.
Where PT provider uses case study e.g in sampling proficiency testing, the case study
should be well documented and evaluation criteria be documented and should preferably be
objective.
The proficiency test items shall be prepared in accordance with documented plan for the
selected measurand(s) or characteristics(s) of interest. Due consideration shall be given to
the preparation of sufficient number of proficiency test items in order to allow replacement of
proficiency test items due to genuine loss or damage during distribution to ensure that
participants are not deprived of participation. The quality of PT items shall be controlled as
stipulated in quality control requirements of documented plan.

4.4.3 Homogeneity and Stability


One of the most critical parameter in the design of scheme is to ensure homogeneity of
sample where possible. In case of inhomogeneous samples, scheme design shall be such
that uncertainty of the assigned value is considered while evaluating the performance of the
participants.
Care should be taken by PT provider to select items which are stable during the period of
storage and transport e.g. materials sensitive to temperature and/or humidity, PT items for
microbiological testing.
In order to ensure that every participant receives comparable proficiency test items and also
to ensure that these proficiency test items remain stable throughout proficiency testing, the
PT provider shall conduct homogeneity and stability studies on these items as appropriate.
The assessment of homogeneity and stability shall be conducted as per documented
procedure which shall be in accordance with appropriate statistical design.
It is recommended to use one the following methods to conduct homogeneity and stability
studies as appropriate.
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i)

Method given in Annex "B" of ISO/IEC13528: 2005 "Statistical methods for use in
proficiency testing by interlaboratory comparisons".
When a method of sample preparation is used such that homogeneity criteria as
given in Annex "B" above is not met, then replicate samples shall be tested by the
participants or the standard deviation for proficiency testing shall include an
allowance for heterogeneity of the sample as described in Annex "B" of ISO/IEC
13528:2005

ii)

Para 3.11, Appendix 1 and Appendix 2 of the International Harmonized Protocol for
the Proficiency Testing of Analytical Chemistry Laboratories (IUPAC Technical
Report 2006) published by International Union of Pure and Applied Chemistry.

iii)

Any other statistically valid method could be used for homogeneity and stability
studies.

4.4.4 Statistical Design


PT provider shall take care to select the design of the scheme as per objective. During the
statistical design following items have to be considered:

accuracy

minimum number of participants for statistical inference

number of PT test item to be measured or tested.

procedure to assign the test value,

procedure to handle outliers

where appropriate, the statistical procedure for the evaluation of censored


(removed) values;

homogeneity and stability of test item

The PT provider shall use the guidelines for statistical design and interpretation of
proficiency tests as given in section 4 of ISO/IEC 13528:2005 to the extent they are
applicable to the proficiency test schemes provided by the PT provider.
4.4.5 Assigned Value
PT provider shall ensure that the implementation of documented procedure for determining
assigned values.
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In case of calibration programs assigned values shall have meteorological traceability


directly from NMI.
During the use of consensus value reason for selection of this method should be
documented along with uncertainty of assigned value.
PT Provider shall ascertain the validity of assigned value at the commencement and/or end
of each cycle. PT Provider shall also examine the values obtained from the participants in
order to ensure all participants are evaluated fairly.
Assigned value of the measurand(s) or characteristics(s) of interest along with its associated
uncertainty of measurement should be determined using one of the methods given in
section B.2.1, of Annex B of ISO/IEC 17043:2010 and guidelines given in ISO 13528:2005
as appropriate. The assigned value should also be compared with the robust average
derived from results of round and/or where possible with a reference value obtained by a
competent laboratory (refer section 5.7 of ISO/IEC 13528:2005). In case of discrepancy, PT
Provider shall analyze and investigate the reason.
If the assigned value is determined based on consensus values from expert laboratories or
consensus value from participants, the assigned value should be calculated using robust
statistical methods or outliers shall be removed prior to calculation. The PT provider should
have criteria for acceptability of an assigned value in terms of its uncertainty.
4.5

Choice of Method
PT Provider shall ensure compliance to 4.5.2 of ISO/IEC 17043 where different methods
are used by participants.
For sampling programs, PT item (case study) shall be based on laid down
national/international standard or guidelines on sampling or procedures given by regulatory
bodies.

4.6

Operation of Proficiency Testing Schemes


A typical example of process flow of operation of PT scheme is provided in Annexure C.

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4.6.1 Instructions to Participants


The PT Provider shall comply with all the requirements of section 4.6.1 of ISO/IEC
17043:2010.
These instructions could include but may not be limited to the following:
1.

Test/measurement/sampling/inspection method to be adopted: If the participants are


permitted to use a method of their choice, the same should be explicitly mentioned.

2.

Format for recording/reporting of the PT results including unit of measurement and


number of significant figures (number of decimals) to be reported.

3.

Last date for the provider to receive the proficiency testing results. The results
received after this date may not be included in the analysis and will not be
incorporated in the Proficiency test report.

4.6.2 Proficiency Test Items Handling and Storage


The proficiency test items shall not be stored along with other items which can affect or
contaminate them. They should be stored in a appropriately segregated area with controlled
access throughout the conduct of the PT Scheme.
4.6.3 Packaging, Labeling and Distribution of Proficiency Test Items
Extreme care shall be taken by the PT provider while packing, labeling and transporting the
proficiency test items to the participants. The packing materials used such as duralumin
boxes, wooden boxes, card board, polystyrene, polyethylene bags, shall be such that the
integrity of the proficiency test items is not affected during storage and transport.
Labels containing the unique identity of the individual proficiency test items shall be
firmly/securely attached to the packaging. Further, it shall be ensured that the labels are
legible and intact till the completion of the PT Scheme.
If the proficiency test item is to be returned to PT Provider or forwarded to another
participant, then detailed instructions for packing and transporting the same shall be
provided.
Confirmation of the receipt of the proficiency test item is to be obtained promptly from the
participants on receipt of the proficiency test items.
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4.7

Data Analysis and Evaluation of Proficiency Testing Scheme Results

4.7.1 Data Analysis and Records


Requirements stipulated in ISO/IEC 17043:2010 shall apply.
4.7.2 Evaluation of Performance
The participants shall be evaluated against criteria for evaluation of performance given in
plan document.

a. For statistical analysis of test results of participants who have adopted different
test/ calibration methods, only technically equivalent methods shall be pooled
together. And for those which are not technically equivalent, analysis shall be
done separately.
b.

The criteria for performance evaluation for quantitative results of participants shall be
based on calculation of performance statistics as given in Annex B.3 and B.4 of ISO/IEC
17043:2010. The statistics used for performance evaluation shall be one or more of
those given in sub section B.3.1.3 of Annex B.3 of ISO/IEC 17043: 2010. While judging
the participants performance the aspects given in section B.3.1.4 of Annex B.3 of
ISO/IEC 17043:2010 should also be taken into consideration. If any other method is
used the PT provider shall maintain records of statistical validity of such methods.

c. While calculating performance statistics guidelines should be taken from section 7 of ISO
13528:2005.
d. If z-score or a variant of it is used as a criteria for performance, the determination of
standard deviation for proficiency assessment shall be done using one of the methods
as appropriate and as given in section 6 of ISO 13528:2005.
e. If performance evaluation criteria consider the participants reported estimate of
measurement uncertainty, the PT provider shall ensure that uncertainty estimates are
determined in a consistent manner by all participants. PT Provider shall ensure that the
uncertainty reported by the laboratory is in accordance with the laboratory capabilities.

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f.

The criteria for performance of qualitative and semi qualitative results (eg results
reported as per rating/grades such as 1 = Poor, 2= Unsatisfactory, etc) shall be based
on section B.3.2 of Annex B of ISO/IEC 17043:2010

4.8

Reports

The proficiency test reports shall incorporate results reported by all the participants
and their performance in the PT Scheme. However, the identity of the participants
shall be codified.
In case performance evaluation is reported in terms of En value/Zeta score, PT
reports shall also incorporate uncertainty reported by participant.
In addition, PT report shall

incorporate all the requirements as per clause 4.8.2 of

ISO/IEC 17043:2010.
4.9

Communication with Participants

Requirements stipulated in ISO/IEC 17043:2010 shall apply. The records of


communication with the participants shall be maintained for at least for one full
accreditation cycle, with controlled access to authorized personnel.
4.10

Confidentiality
The PT provider to ensure that the participants are identified in reports by code only.
The PT results/data of individual participants and the communications with them will be
stored securely with controlled access to limited authorized personnel.
The performance of any individual participant shall not be revealed to others (except
regulatory authorities) without explicit permission from the concerned participant In case of
regulatory authorities the concerned participants shall be notified in writing.

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5.

MANAGEMENT REQUIREMENTS

5.1

Organization
PT Provider shall establish legal identity mentioning the date of incorporation. The legal
identity could be in either of these forms:

Private Organisation/Sector (Proprietorship, Partnership, Private Limited, Public Limited)

Government Organisation,

Autonomous bodies

Public Sector

NGO/Trust/Society

Any other like university.

If the PT provider is part of an organization which has laboratory/ inspection body, the roles
of key personnel such as Quality Manager/Technical Manager/PT Coordinator, etc shall be
clearly defined identifying any potential conflict of interest. In addition the organization chart
shall clearly define the position and relationship of PT provider with other activities.
(Refer Annexure B).
5.2

Management System
Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.3

Document Control
Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.4

Review of Requests, Tenders and Contracts


All requirements of section 5.4 of ISO/IEC 17043 shall apply. The review shall be conducted
in detail when the customer request a PT scheme for a specific purpose. However, it can be
simplified for regularly conducted PT schemes described in the catalogue or announced by
other means.
Note 1: Customer is an organization or individual for whom the PT scheme is designed and operated.
Participants are those laboratories which receive PT items and submit results for review by PT

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Provider. For eg. A regulators wants a PT scheme to assess the performance of several laboratories.
The regulator is a customer and laboratories are participants. A participant is also a customer.

5.5

Subcontracting Services
If a PT provider subcontract services pertaining to determination of assigned value,
conducting homogeneity and stability studies etc. to a laboratory , it shall ensure that such
services

are

subcontracted

to

competent

laboratories

conforming

to

relevant

requirements of ISO/IEC 17043:2010.


Note 1: ISO/IEC 17025,ISO 15189, ISO Guide 34 Accredited laboratories with appropriate scope of
accreditation could be used as an evidence to establish competence.

The following records generated by subcontractor shall be readily available with PT


Provider:
a.

Raw test data generated while performing testing/calibration for the purpose of
assigning value or homogeneity or stability testing.

b.

Method adopted for assigning values and ensuring homogeneity & stability of PT
items.

Note 2: Subcontracted critical activities may be subjected to assessment at the subcontractor


locations.

5.6

Purchasing services and Supplies


Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.7

Service to the Customers


The PT Provider shall obtain positive and negative feedback both from participants
and other customers.

5.8

Complaints & Appeals


Requirements stipulated in ISO/IEC 17043:2010 shall apply.
Records of all complaints and appeals shall be maintained along with the corrective actions
taken to the satisfaction of the complainant.

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If any appeal is unresolved for over three months it shall be brought to the notice of
NABL. The appeal handling process shall be made known to participants.
5.9

Control of Non Conforming Work


Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.10

Improvement
Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.11

Corrective Actions
Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.12

Preventive Actions
Requirements stipulated in ISO/IEC 17043:2010 shall apply.

5.13

Control of Records
Requirements stipulated in ISO/IEC 17043:2010 shall apply.
All records which provide evidence carrying out various PT activities shall be maintained for
a minimum period of one accreditation cycle.

5.14

Internal Audits
The Internal audit program shall be completed every 12 months. Every
essentially cover various stages in a life cycle of a Proficiency

testing

internal audit shall


program

like

planning, proficiency test item preparation, homogeneity and stability studies, storage and
distribution, evaluation and reporting for the operation of a PT scheme as well as generic
management system elements.
Note: accredited PT providers who are not engaged in organizing PT programs regularly, shall also
comply with the requirements detailed above

In case any of the activities, as permitted vide clause 5.5 of ISO 17043, are subcontracted,
then these shall be covered under the scope of Internal audit. The audit of the
subcontracted activities shall include physical visit to the subcontractor premises, preferably
when the activities are being actually undertaken. It should also include witnessing of the
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Specific Criteria for Proficiency Testing Provider


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subcontracted activities like testing, etc, on a sample basis by an internal auditor competent
in the relevant activity being audited.
The Internal Audit report shall clearly report with objective evidence of the audit findings,
both the compliance aspects and the non compliance aspects, to cover the areas audited
and the applicable requirements of ISO 17043.
In case of any nonconformity observed the PT provider shall conduct detailed root cause
analysis and identify and take actions to correct the nonconformity observed and institute
appropriate systemic corrective actions to prevent recurrences. These shall be appropriately
recorded and demonstratable.
5.15

Management Reviews
The frequency of management reviews shall be determined by the laboratory, taking
account of the results from internal audits and previous reviews and reports from an
accreditation body. A management review should include consideration of related subjects
at regular management meetings. Where PT provider is part of larger organization, it shall
be preferable to hold a separate review meeting to cover proficiency testing activities.
The inputs to the management review shall be described and recorded in detail. The
performance of subcontractor(s) shall be input to the management review.
*******

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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Specific Criteria for Proficiency Testing Provider


Issue Date: 01.06.2011
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ANNEXURE A

Specified Requirements for Personnel

General: This criteria defines the requirements of accredited /applicant organization to select
and appoint PT Coordinator, Authorized signatory, Statistician, Quality Manager and Technical
manager.

A person can perform more than one of these functions as far as he satisfies

minimum requirements of qualification and experience subject to that work load is adequately
justified in relevance to scope and with deputies in each field.
PT Coordinator
Personnel with overall responsibility for coordinating all of the activities involved in operations
of Proficiency Test Scheme.
a) Shall be technically competent in the field of activity and should have
awareness/knowledge to evaluate the results of homogeneity and stability studies.
b) Demonstrate awareness/knowledge in statistical applications related to interlaboratory performance evaluations
c) Be able to demonstrate the capability to evaluate results of variety of
matrices/groups.
d) Have knowledge of ISO/IEC 17043 along with ISO/IEC 17025 or ISO/15189 or
ISO/IEC 17020 as applicable and adequate knowledge of other specific criteria.
The Authorised Signatory: (Person ISO/IEC 17043, chapter 4.2.4 point j)
Is the competent person whose signature confers validity on the reports issued by PT provider
under NABL accreditation.
For a person to be approved as authorised signatory personal evaluation shall be done during
assessment. The following criteria shall be fulfilled by the Authorised signatory:
a)

Shall be a postgraduate in a relevant field of science or graduate in engineering with


at least three years of relevant working experience (eg: quality control, laboratory,
R&D, inspection etc. )

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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b)

Shall have sound current knowledge of technical requirements of the relevant


national or international method(s) used, as well as the objectives of the
test/measurement/inspection.

c)

Accepts responsibility for the contents (i.e. results of evaluations) of the report
which he/she is signing or authorizing;

d)

Be able to assess and interpret the data;

e)

Be confident when authorizing the reports, that all the necessary checks had been
completed as required by the Management System to ensure the quality of the
results of PT.

f)

Be conversant with the management system implemented within the organization.

Statistician
Is the competent person with a specific knowledge of statistical methods and their application
in Proficiency Testing. The nominated person shall fulfil the following requirements.
a)

Basic education or extended education in statistical methods as e.g.: according to


ISO 5725, ISO 13528 or other statistical methods necessary for the specific PT
program.

b)

Be familiar with specific methods used in the evaluation of PT results as z-score, En


ratio or other methods used in the specific PT program.

c)

Be familiar with use of software for the evaluation of PT results.

Quality Manager
a) Is the personnel responsible for maintaining quality management system. The nominated
person should fulfill the following requirements.
b) Be familiar with and fully understand the requirements of the relevant standard (ISO/IEC
17043:2010),

and

principles

applicable

to

the

organisations

field

accreditation/compliance.

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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of

c) Have defined responsibility and authority for ensuring that the management system are
implemented and followed at all times. Have direct access to the highest level of
management at which decisions are made on the accredited organisation policies and
resources.
d) Be responsible to inform NABL of changes within the organization which may affect the
accreditation status of the organization (this includes changes in key personnel, location,
etc).
Technical Manager
The personnel having overall responsibility for the technical operations and the provision of the
resources needed to ensure the required quality of proficiency testing schemes. This shall
include access to the necessary technical expertise and experience in the relevant field of
testing, calibration or inspection, as well as statistics. [PT Coordinator can also be the TM, but
the responsibility for monitoring technical operations has to be defined separately, apart from
coordinating all activities while designing and conducting PT schemes].
The nominated person should fulfill the following requirements:
a) Shall be a postgraduate in a relevant field of science or graduate in engineering with
at least 3 years of working experience in Testing/Calibration/ Inspection/ Operating
PT schemes.
b) Shall have sound knowledge of technical requirements of the relevant national /
international method used, as well as the objectives of the test/measurement.
c) Have knowledge or access to person having knowledge of the product/article and
technology involved in design/manufacture/use.
d) Be familiar with the testing/measurements of different parameters for which PT
programs are organized.
e) Have defined responsibility and authority for ensuring that (i) competent and
trained technical staff are engaged for activities related to organizing PT programs,
(ii) calibrated equipments and accessories of suitable capacity and

accuracy

are used and (iii) the accommodation and environment in which various

activities

including sample preparation are done, is adequate.


National Accreditation Board for Testing and Calibration Laboratories
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f) Responsible for monitoring the conduct of homogeneity and stability testing of PT


items, their proper storage and distribution among participant laboratories.
g) Awareness of statistical methods used for evaluation of participants performance.
Advisory/ Steering Group:
This group shall have the expertise to carry out the functions as described vide clause 4.4.1.5
of ISO/IEC 17043. Technical experts including statisticians may be used on an ad-hoc basis
either in-house or external (refer to Para related to Conflict of interest). The terms of reference
and membership criteria of the advisory/steering group shall be documented. As they are also
key personnel involved in the design and conducting of the PT program, they should have
appropriate

competence

for

the

assigned

task.

Records

of

the

competence

advisory/steering group shall be maintained.

National Accreditation Board for Testing and Calibration Laboratories


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of

ANNEXURE B

Guidance for Prevention of Collusion and Falsification while Conducting PT Programs


by PT Provider
Collusion may take place either amongst the participants or between the PT provider and
participants. Few suggested means that will provide guidance to the PT provider and assessor
to prevent collusion and falsification are as follows:
i.

PT provider should provide adequate justification for the method adopted for assigning
value to PT items.

ii.

The size/amount of PT item sent to participants should not be too large. Care
should be taken to enable participant laboratories to preserve (where applicable) the PT
items for demonstration during their assessments/corrective actions.

iii.

The design of the PT scheme should ensure that the time gap between receipt of the
sample, date of testing and date of reporting should be minimum. Adequate
justification should be provided in case of longer time gap.

iv.

The participant laboratories may be asked to send the tested specimens of PT items
(where applicable) to examine the same by the PT Provider and/or by NABL
assessor during assessments.

v.

All raw data including data from the computer controlled equipments should be obtained
by the PT provider.

vi.

When a PT schemes requires testing on a particular date and time, PT provider should
obtain the results from the participants within the specified time by fax/e-mail
initially, followed by courier also.

vii.

PT provider shall identify, analyze and document risks to impartiality, integrity and
objectivity and also collusion and falsification. The threats to the above could arise from
following but not limited to:
a. PT provider being part of a testing/calibration laboratory (common management;
same personnel; coercion openly or secretively, etc).

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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b. PT provider may be related to another body which is a laboratory (eg. under same
ownership).
c. Subcontractor could also be a participant.
d. Advisory/Steering committee members may be from participant laboratories.
e. Participation from competitor laboratories in PT program.
f. Collusion

among

participants

such

as

discussion

among

participants,

testing/calibration of PT item in another laboratory (better equipped, specialized).


g. Request from participants for duplicate PT items with false justification.
viii.

PT provider shall document and implement a procedure for identifying risks and
mitigation measures, where applicable.

ix.

When a relationship poses unacceptable threat to impartiality, PT services shall not be


provided to the related participant.

x.

It should be ensured that PT items are prepared, handled and distributed by authorized
person / agencies. The access to the records of codification and distribution of PT items
shall be controlled.

xi.

If there is provision for witnessing on line testing, this should be resorted to. In this
case the different participant laboratories may be asked to carry out testing on different
days at different times to enable the PT Provider to monitor testing activities. Similarly in
case studies as for sampling, PT provider may videograph the conduct of case study if
practically possible or get witnessed the case study from independent experts in its
advisory group.

xii.

The case studies in sampling should be well documented, approved by independent


experts and objective evaluation should be possible.

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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ANNEXURE C
Example of Flow Chart to be followed by Proficiency Testing Provider
Proficiency Testing Provider
Send initial detailed proposal and invite nominations
Scrutinize and accept nominations of laboratories
Arrange distribution of samples after establishing
homogeneity and stability along with instructions
Receive reports from Laboratory
Send interim report to participating Laboratory

Request,
Corrections if
required

Send draft report


to participating
laboratory for
comments

Yes

Receive comments and take necessary actions

No

Send final report to participating laboratories in time

Where performance satisfactory


End
Request laboratory for
corrective actions in
case of unsatisfactory
performance

If required provider assistance to participating laboratory


for result evaluation
End

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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TECHNICAL COMMITTEE MEMBERS

Sh. Anil Relia


Director, NABL

Chairman

Sh. S.K. Kimothi


Ex-Director
ERTL (N)

Member

Ms. Rajalakshmi Subrahmanyam


Ex-Director,
BIS (SRO)

Member

Sh. S. Subramanian
Ex-Joint Director
Textile Committee, Mumbai

Member

Ms. Shobha Hegde


Ex-Director
BIS (WRO)

Member

Dr. Sukesh Chandran Nair


Prof. & Head, Dept. of Transfusion Medicine & Immunohaematology
CMC, Vellore

Member

Dr. Rina Sharma


Scientist E II
NPL, New Delhi

Member

Dr. Aparna Dhawan


NABL

Convener

Ms. Anita Rani


NABL

Co-Convener

National Accreditation Board for Testing and Calibration Laboratories


Doc. No: NABL 181
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Issue Date: 01.06.2011
Amend No: 00

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National Accreditation Board for Testing and Calibration Laboratories


3rd Floor, NISCAIR
14, Satsang Vihar Marg
New Mehrauli Road
New Delhi 110 067
Tel.: +91-11 -46499999
Fax: 91-11 26529716
Website: www.nabl-india.org

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