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Gill and Johnson (2002) indicate that research project assessment criteria usually
require researchers to demonstrate awareness of the current state of knowledge in
the subject and its limitations. In order to have a reasonable understanding of a
whole research topic, it is necessary to interpret the terms and core concepts. As this
research aims to examine the financial impact of the current recession on UK
Supermarket Industry, especially the grocery market sector, this chapter focuses
separately on the twin aspects: Supermarket industry and Recession. All the data and
information in this chapter are from books, academic articles and professional
websites. The chapter begins with a general outline of the UK retailing and then
focuses on Supermarket industry, especially the grocery industry sub-sector.
Despite the wider definition of retailing suggested above, the retail sector particularly
is important because it is usually final stage of production that begins at the
extractive stages going through the manufacturing processes and by the distribution
of the goods (or services) to the final consumer. In the UK some of the important
latest statistics from the British Retail Consortium (2010) relating to the retailing
industry are:
In 2009 UK retail sales were over 285 billion.
The retail industry employed over 2.9 million people as at the end of December
2009. This equates to 11% of the total UK workforce.
9% of all VAT-registered businesses in the UK are retailers, with the total number
currently at 192,600.
In 2008 there were 293,510 retail outlets in the UK.
More than a third of consumer spending goes through shops.
The retail sector generates 8% of the UK Gross Domestic Product
Source: British Retail Consortium (2010)
Therefore the retailing industry is an important but very large area to research.
Consequently, it is deemed pertinent to focus on a representative sub segment,
namely the supermarket industry.
However, as this study aims to explore changes in consumer behaviour during the
current recession, it will concentrate on regular purchases. These represent
autonomous rather than discretionary expenditure, i.e."the amount spent in an
economy that is independent of fluctuations in income" (encarta.com). It widely
acknowledged that discretionary expenditure reduces during recessions, so it could
distort an analysis of consumer loyalty. Therefore, for this study, it is pertinent to
concentrate on the grocery market trends as these purchases, unlike non-grocery
purchases, cannot usually be deferred.
stores with sales area of less than 3,000 sq ft, open for long hours and selling
products from at least 8 different grocery categories, (e.g. SPAR, Co-operative Group,
Londis).
Traditional retail:
sales area of less than 3,000 sq ft such as newsagents, grocers, off-licences, & some
forecourts
Hypermarket, supermarkets & superstores:
Supermarkets have a sales area of 3,000-25,000 sq ft
Superstores have sales area above 25,000 sq ft
Hypermarkets are over 60,000 sq ft.
All sell a broad range of mainly grocery items, Non-food is also sold (e.g. Tesco,
Asda)
Online channel:
Sales via the internet
latest new entrant trying to make a UK presence, will either have to offer their goods
at exceptionally low prices and/or high quality to gain a foothold. Smaller new
entrants have used the convenience store approach to penetrate into this market.
However, there is only a mild threat of new entrants becoming a driving force in this
industry's behaviour.
customers, you have to first gain their trust" (both are citied in Sirdeshmukh, Sinagh
& Sabol, 2002, p 15)
This aspect naturally overlaps with Porter's section 'rivalry between existing
competitors', as detailed below.
2.4 Recession
According to Wessel (2006) among others, recession occurs when GDP is
significantly below its full employment level. Therefore two types of recessions can
occur. The first type is when an economy operates below its potential full output
2.5 Macroeconomics
McConnell and Brue (2008, page 6) states,
"Macroeconomics examines either the economy as a whole or its basic subdivisions
or aggregates, such as the government, household, and business sectors. An
aggregate is a collection of specific economic units treated as if they were one unit."
Therefore macroeconomics tries to gain an overview of economic activity by
considering aggregate variables such as total output, total income, aggregate
expenditure and general price level. It does not explore the detail of these variables;
that is the science of microeconomics.
According to Sherman (2010), if market forces do tend an economy to full
employment automatically, then there is no need for government intervention.
However, progressive macroeconomics asserts that the current crisis and recession
were due to the actions of present economic institutions not market forces per se, so
a government policy is urgently needed (Sherman (2010). In economic terms, an
'exogenous supply-side shock' can be said to have occurred.
As the grocery trade is associated with autonomous aggregate expenditure, the sector
as a whole may not be badly affected by the current recession but individual
companies may be. This study will investigate this aspect by primary research.
Therefore those companies that gain market share will invest, so they must gain, not
loose, customers. This shows that customer loyalty is a valid aspect to study when
considering the impact of the recession on the grocery/supermarket industry.
The change in consumer buying behaviour can be analysed via the Maslow's
hierarchy of needs theory. This provides strong rationale for the research questions
investigated in this study.
person's need to be loved is as important and intense as their need to give affection,
as is their need for food and water (Oleson, 2003).
2.7 Summary
In this chapter author has reviewed published literature regarding this topic
research, by moving from the general topic of retailing to the more specific are of
supermarket grocery retailing, especially its size and structure. Naturally this led to
coverage of Porter's Five Forces model to understand the driving competitive forces
in this industry. This revealed that the two powerful and inter-related driving forces:
the powers held by buyers and existing rivals. This provided the basis for research
questions. Literature on the complementary aspect of this study, the recession, was
reviewed by establishing the current recession type via briefly exploring related
macroeconomic theory. A theoretical link between the identified driving competitive
forces in the supermarket grocery trade and the recession was provided by a review
of literature relating to buyer/consumer behaviour models, specifically Maslow's
Hierarchy of Needs model.
This literature review led the author to consider in more depth how the research
objectives should be achieved. In the next chapter the author particularly emphasises
the research methodology, including why and how the data was gathered, analysed
and interpreted in a particular manner.