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connectivity scripts provided by the GSNI team. The document does not describe in
detail the socks protocol or the Hummingbird socks client itself. The purpose is to assist
users to install and use the client files downloaded from this web site to connect to
customers.
1. Overview
a. The following files can be downloaded from the SNI web site
http://w3.sni.ibm.com/tools/socks.html
i.
Hummingbird socks client installer
(SOCKS_8001_realesd.exe)
ii.
GSNI scripts installer (customernamesocks.msi)
iii. Documentation socks-client-usage-readme.pdf
2. Hummingbird Socks Client installation
a. install the Hummingbird socks client by double clicking the
SOCKS_8001_realesd.exe icon in the folder you downloaded it to in step
1
b. click next
e. click next
l. if you are running a desktop firewall or spyware scanner you may get
warnings about winsock changes, click allow always on all warnings
about winsock
m. click finish to complete the hummingbird installation
f. The word Done! will be displayed on the screen followed by the command
when completed.
g. When you no longer need to connect to the customer run the
customername-socks.hta script again and select deactivate socks and click
ok. If you do not turn it off you may not be able to connect to some
resources on the internet or your local network.
4. Troubleshooting connectivity
a. If you run the script and are unable to connect to the customer network
here are some possible solutions
i.
Can you connect to the IBM intranet? Load your internet
browser and point it to http://w3.ibm.com or any other intranet
website you know you can usually connect to. If you are able to
connect to the intranet then go to step ii. If you are unable to
connect to the intranet:
1. ensure you are running AT&T net client if you are
working remote
2. call the helpdesk to open a ticket with the local lan team to
troubleshoot your network connectivity
ii.
Are the files installed in the correct directories? Because these
are basic scripts, the file hierarchy and path need to remain
exactly as they were when installed. Check and make sure you
have a socks.cfg file in
C:\WINDOWS\system32\Hummingbird\Connectivity\8.00\Sock
s. If the files are in the correct directories go to step iii. If not
uninstall Hummingbird socks client and reinstall it, ensuring it
creates the correct directories.
iii.
iv.
v.
Are the scripts installed correctly? Because they are basic scripts
the file structure is very important. All the files listed below
must be in the folders listed.
1. customername.htm C:\Program
Files\GSNI\CUSTOMERNAME-GSNI-socks\scripts
2. customername-socks.vbs - C:\Program
Files\GSNI\CUSTOMERNAME-GSNI-socks
3. socks-customername.cfg - C:\Program
Files\GSNI\CUSTOMERNAME-GSNI-socks
4. socks-default.cfg - C:\Program
Files\GSNI\CUSTOMERNAME-GSNI-socks
vi.