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S.

no RR No Job Title No of Positions


1 7ZHHNF Configuration Management Manager 1

2 7TR89M Fault Management NSS - TL 4

3 7ZECP2 Performance Management Lead 1


4 7XAGD7 Fault Management Manager 1
JG Job Description
9 Main Purpose of the Role and Responsibilities

• Manage the consistency of network data so that the information in the Network Management
System database corresponds to the physical network in the field
• Manages SW/HW configuration and parameters, and feature changes to the network
• Manages HW/SW Integrations, Upgrades & Changes
• WO approval and execution
• Keeps records of all changes in the physical and logical entities in the agreed scope.
• Manages implementation of integrations, upgrades & changes; or schedule to others
• Network acceptance testing
• Ensures Network database integrity and accuracy
• Ensures Documentation maintenance and accuracy
• Network Configuration tool maintenance & development
• Maintain Site Database regarding Configuration and Documentation
• Resolve Software/Hardware compatibility issues
• Participate in Planning & Optimisation Meetings
• Service Level Agreement Reporting on Provisioning
• Manages virtual team for change projects
• Provides OJT to team
• Maintenance of CM tools

SKILLS AND KNOWLEDGE (List of the key competencies needed in the position):
• Analytical and conceptual thinking
• Attention to detail
• Collaboration skills
• Decision-making skills
• Efficiency and quality
• Networking skills

EXPERIENCE (Recommended work experience for this position):


• Experience : 12-15 years, preferably on Nokia equipment.
• Experience in operating telecommunication networks
• Experience in networking and collaborating with different units
• Experience as a team leader

8 Main Purpose of the Role and Responsibilities


Should have hands on experience of Nokia Rel 4 NSS elements (MSS, MGW)
Daily Core nodes health-check / back-ups, etc.
Alarm clearance for NSS Core Elements like MSC/GMSC, MSS, MGW, etc.
NSS Core Fault rectification
Care Case and Emergency Handling for NSS – FM operations
Should lead the team of NSS engineers on 24x7 operations, produce relevant reports and a good
team maker

8 Main Purpose of the Role and Responsibilities


Performance Management has end-to-end responsibility for Performance Management with key
objectives of network performance reporting and analysis.
• Ensures Network Performance data availability
• Network Performance reporting
• Network data warehousing
• Network enhancement identification
• Maintenance and development of PM tools
• Represents Network Operations at Engineering meetings
• Sets KPI definition/threshold/formulae for reporting purposes
• Sets up data collection schedules & post processing
• Sets up Report Templates for Management, Planning & Acceptance
• Network KPI report production and analysis for Management & Engineering
• Proactive maintenance (trend analysis)
• Supports Network acceptance through reporting and analysis
• Liaises with Network Planning to agree on improvement plans
• Reporting Tools/Database development
• Supports the evolution/dimensioning of future capacity needs
• Supports Fault management
• Supports Configuration Management
Expert in Performance management for GSM networks
• Rich experience on both Core and BSS parts of GSM network.
• Leadership skills

9 Main Purpose of the Role and Responsibilities


To Manage AM/FM operations for 4 Circles of Datacom (9 circles by 1H10). We've full scope (BSS, Core and Transmission)
B.E in Electronics and Communications Engineering with 8-10 yrs of O&M / NOC experience in Nokia and multi vendor BSS
Maintain excellent inter-personal relationships with Internal and External Customers, team builiding and managing skills, adh
GNOC performs End-to-end Network Operations in Customers GSM Networks as per NSN Network Operations model.
ll scope (BSS, Core and Transmission). Responsibilities include setting up team and team leads and ensure FM service delivery as per agreed SLA/OL
erience in Nokia and multi vendor BSS and Tx nodes. Should have lead a team size of 50+ engrs. Ability to motivate and manage a team and guide th
team builiding and managing skills, adherence to SLA/OLA's as agreed with Customer.
r NSN Network Operations model.
ervice delivery as per agreed SLA/OLA with Customer and MS
ate and manage a team and guide the Engineers to fix faults in network.
S.No RR No. Position title JG Location

1 Business Engagement Manager 9 Noida & Gurgaon


Job description

Business Engagement is one of the three Academy entities (besides Learning Solutions and
Learning Operations) with full End-to-End customer responsibility like e.g. customer
relationship management, customer interfaces, customer care.Business Engagement is the
point of contact to internal stakeholders and GS Care CDS (Academy’s internal partner
responsible for NSN Customers’ Learning Solutions Sales and relationship) regarding all
aspects of learning analysis, delivery and quality review with a clear end-to-end responsibility

The Business Engagement role represents a region in its learning / CoDe strategy and
roadmap development
• The Business Engagement Manager has the end-to-end responsibility towards internal
customers and stakeholders from a certain BU and region;
• Offering competent consultancy for region and customer interface

• Understanding the customer's needs and requirements (with strong consultative approach);
• Generation of accurate specification;
• Close cooperation with trainers and resourcing managers in the Learning Operations
(grouped by technical domains) and with (Solution) Portfolio managers from Learning
Solutions;
• Ensuring and providing suitable solutions at winning prices (global approach but local flavour,
tailor-made, etc.);
• Proactively promoting the Academy and its portfolio to the stakeholders;
• Proactive contribution to regional demand and capability planning
• Consolidate learning input from BU/regional business forecast planning for demand supply
planning;
• Maintaining quality standards for learning deliveries in region;
• After customers’ framework and requirements are defined, ensuring a proper and complete
handover to Learning Operations;
• Process evaluation of feedback
• Lessons learned with Customer
• Lessons learned with Academy
• Re-use the provided information from trainers, customers, etc. (for exploring new business
opportunities, new learning requests, etc.);
• Providing the required financials (Controlling & Reporting, Budgeting)
• Located in relevant region (concerned regions are WSE, NE, APAC, INDIA, CHINA, NAM,
LAT, MEA)

REQUIREMENTS:
Business Management experience
Sound understanding of learning business, its drivers and technologies
Proven track record of successful business / change project implementation
Several years of experience in the service oriented business and Customer interface
System-oriented consultative attitude and mindset
Ability to lead activities in complex business environment
Proven track record of ability to lead change across organizational boundaries
S.No RR No. Position title JG
1 Radio Access Engineer / Specialist 7

2 Core Engineer 6

3 BCS Engineer 7 and 8


Resident Engineer for IP/MPLS support for Vodafone

4 BCS Engineer
Technical support to customers on MW 7 and 8

5 BCS Engineer
IP R4 support engineering / Route 7
6 BCS Engineer
Support on ERX and SDX 7 and 8

7 OBS Engineer – BSS


IN Engineer 7
8 OBS Specialist 8
Location
Ahmedabad
Ambala
Banglore
Bhuneswar
Chandigarh
Chennai
Cochin
Jharkhand
Hydrabad
Jaipur
Jammu
Mumbai
Nagpur
Patna
Pune
Simla
Vijaywada
Guwahati
Gurgaon

Meerut

Ahemdabad

Mumbai
Chennai
Jaipur
Lucknow
Agra
Kochin
Delhi
Hyderabad
Banglore
Bihar / Patna
Chandigarh
Kolkata

Pune
Mumbai

Bangalore
Chennai

Mumbai
Bangalore
Chennai
Mumbai

Gurgaon
Lucknow
Bangalore
Chennai
Job description
Main Purpose of the Role and Key Responsibilities :
Commissioning and/or integration activities related to Radio Access products.
Assist in first level technical support for technical queries according to customer contract and internal support model:
Troubleshoot requests in a given competence group
Conducts knowledge searches for potential solutions / other requests in progress.
Records information into support tools periodically or on an as required basis.
Does on site trouble shooting if required.
Participates in emergency support activities
Perform local SW (or HW) maintenance activities such as installation & test of technical/change notes /change deliveries
Assist in complex technical activities such as SW upgrades and technical audits on site.
Network expansion activities.
Technical/customer acceptance testing
Implement parameters in the network elements’ subsystems (understands KPI and the impact on the performance of the s
Feedback and co-ordination with other service business lines (like Network Planning, System Integration)

REQUIREMENTS:
2-5 years of proven experience in Radio field i.e BSC commissioning, Integration & trouble shooting.
Strong experience in Nokia BSC and BTS (preferred). MSC, SGSN, Net Act knowledge a plus
GSM Knowledge and experience

Qualification: Bachelor/Masters in Electronics and Communications from reputed Institute.

Main Purpose of the Role and Key Responsibilities:


To work as a team player for commissioning / integration and Acceptance of MSC,HLR,MGW,MSS and other new product
flexible and adaptive in learning new technologies.
To provide technical support with a bent of mind towards trouble shooting as part 24x7 emergencies as well as in critical p
as a implementor of new solutions and services by interacting with other teams
Requirements: "MANDATORY":
1) Experience in switching system , knowledge and exposure to different switching networks, signaling, telecom standards
2) Experience with Nokia MSC.HLR,MSS,MGW Implementation for 2-3 Years
3)Integration and Commissioning of MSC and HLR and integration with other nodes and acceptance testing.
4)Experience in other vendor soft switch products and Cisco certifications like CCNA and CCNP
5)Experience in router IP configuration (e.g. Cisco 3750 and Cisco 7609)
6)Experience in MSS/MGW expansions , trouble shootings
7)Experience in integrating other nodes like HLR,IN, SRBT, OSS etc
8)Experience in complex activities like MB/GSW troubleshooting, HLR swaps and splits, MVI, etc
Personal Attributes:
1)Should be a team player, while maintaining high individual contribution to the team
2)Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3)Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.
Business Unit Description:
Core Competence Stream takes care in rollout and implementation of 2G and 2.5G CS Core products and services, includ
telecom market is booming, there is heavy rollout pressures on the group from all customer accounts al
Apart from rollout pressures, we also strive to excel in technical support by improving our front end solving rate, improving
KPIs. We invest lot of time and effort in the competence buildup in the needed niche techn

Main Purpose of the Role and Key Responsibilities :


· Performing day to day in-house basic maintenance and Network Operations as per OA&M
· Monitoring network and system alarms

· Performing Diagnosis in accordance with instructions provided by Supplier and carryout the initial remedial action inclu
· Operating and controlling Vodafone’s internal help desk for logging and tracking fault inquiries, prioritizing events, and
Technical Support Team.
· Gather data required by the Supplier to provide Technical Support.
· In the event of CSR raised by VODAFONE for Breakdown Maintenance, Supplier shall ensure resolution of the proble
the CSR Handling within the resolution time. Supplier, as part of resolution activities, s
· Troubleshoot problems using diagnostic utilities
· Diagnosis of routine hardware / software problems
· Provide advice on how to detect and resolve hardware problems
· Advise on issues requiring hardware replacements

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.

Main Purpose of the Role and Key Responsibilities :

Product specific ticket\case handling;


Product specific support call handling;
Emergency service handling;
Onsite support for customer acceptance test and/or troubleshooting;

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.

Main Purpose of the Role and Key Responsibilities :

Candidate with 3 to 4 yrs of Total IT experience with at least 1 yrs into Networking. Should posse’s hands on experience in
troubleshooting of LAN and WAN based networks. Looking for expertise and experience on Implementation
Experience in NOC preferred.
Any of the relevant certifications like CCNA, CCNP, CCIP etc (any) with good communication skills required for the profile.

- Good Knowledge on routing protocols with Hands on experience mainly in OSPF, BGP.
- Good Knowledge on Various Switching Technologies i.e. STP/MSTP/RSTP etc.
- Experience in Router configuration and its O&M activities.
- Good understanding on MPLS networks and its working.
- Preferably has some knowledge/ experience with Cellular Switching System.

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.

Main Purpose of the Role and Key Responsibilities :

Diploma/Degree in Electronics and Telecommunication with at least 3-4 years of relevant experience in technical assistanc
Experience in commissioning and / or operation of Juniper router (ERX), Ethernet Switch, SDX, ( LDAP , AAA ) and ability
Have a logical and methodical approach to problem solving.
Be able to work under pressure.
Advance knowledge of Data Communication and IP Networking.

Good on TCP/IP and Routing protocol

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.

Main Purpose of the Role and Key Responsibilities :

To be part Intelligent network technical support team responsible for handling customer’s operational queries ( 8x5 ) and e
Support group members for technical problems during build phase.
Escalation and follow up with TAC3 for technical queries/ FR / Emergencies /TQ
Coordinate and control the release of software updates/patches to customer and pre implementation testing if required.
Management of the technical documentation, technical literature, manuals, and release notes etc of f the products for whic
To carry out Acceptance test procedure, validation, field trail, inter-operateability test and discussion with the customer.
Proactively distribution of technical service information to field engineers.
Direct Customer communication on technical issues.

REQUIREMENTS:

Knowledge of IN services like prepaid, VPN, NTS, etc. Must have hands on experience Mobile prepaid service
3 to . 4 years of overall experience in telecom and IT industry. Shall have minimum experience of 2 years in direct custome
Knowledge and hand on experience Voucher recharge systems e.g. FERMA and VOMXpress.
Should have exposure to High end server handling and cluster systems.
Knowledgably about the UNIX operating system architecture especially Solaris and other OEM products like Prime cluster,
Expert in handling and analyzing various kinds of traces over interfaces like SS7, CORBA, FTAM.etc.
Exposure to software development life cycle.

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.

Main Purpose of the Role and Key Responsibilities :

To be part OSS technical support team responsible for handling customer’s operational queries ( 8x5 ) and emergencies (
Support group members for technical problems during build phase.
Escalation and follow up with TAC3 for technical queries/ FR / Emergencies /TQ
Coordinate and control the release of software updates/patches to customer and pre implementation testing if required.
Management of the technical documentation, technical literature, manuals, and release notes etc of f the products for whic
To carry out Acceptance test procedure, validation, field trail, inter-operateability test and discussion with the customer.
Proactively distribution of technical service information to field engineers.
Direct Customer communication on technical issues.

Requirements

Knowledge of Service Management like NetAct,Optimizer, Traffica, etc. Must have hands on experience in NetAct product
6 to 8 years of overall experience in telecom and IT industry. Shall have minimum experience of 4 years in direct customer
Knowledge and hand on experience in NetAct product Handling.
Should have exposure to High end server handling and cluster systems.
Knowledgably about the UNIX/Linux operating system .
Exposure to software development life cycle.

Personal Attributes:

1) Should be a team player, while maintaining high individual contribution to the team
2) Ethical attributes, Organisational Citizenship Behaviour and creative traits are needed.
3) Should be flexible in attitude as well as open in expressing emotions with superiors. Should be of help seeking nature, w
4)Must be open to travel extensively throughout India at short notice.
5)Must be responsible, self motivated, and expected to take many decisions for project and the department without consta
6)Should be respectful and sensitive to people from other cultures and countries.