05 ML Upper-Intermediate Test File 2006 PDF

Name/Class:
Entry Test
Listening
You will hear Alison Hellman, an HR manager, leaving a voicemail message for
her assistant. Look at her diary page below and then answer the questions. You
will hear the message twice.
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
Writing
Speaking
1 Where will Alison travel to this week?

2 Which days will she be away?
3 Alison wants to reschedule the departmental meeting to
Day:
Time:
4 What else does Alison ask Sam to do about the meeting?
a) check if the meeting room is free at the new time
b) make sure the participants can come at the new time
c) change the agenda
5 The new deadline for the monthly report is .......... .
6 When does Alison suggest holding the meeting with Sam and Teresa?
Day:
Time:
7 What other rearrangement must be dealt with urgently?
8 When should Sam tell the trainees about the changes?
9 The meeting with the legal team will be .......... .
a) brought forward b) postponed c) cancelled
10 When will Alison be available to discuss other changes?
MARKET LEADER UPPER INTERMEDIATE TEST FILE
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Skills
Name/Class:
mmar
ctions
Entry Test
Language
ading
Complete the gaps in the article below with the correct alternative.
Toy success story launched

despite lost opportunity
riting
Richard Tait and Whit Alexander

like to tell the story of how they
came up with the marketing idea
for their new board game. In the
spring of 1997, they ..11 in a
Starbucks coffee shop in Seattle
when they looked around and
.12
lots
of
potential
customers standing around. They
.13 the deadline for taking
the game to the annual Toy Fair in
New York. So, instead of
distributing their new game
.14 they called Cranium
through the toy industrys
traditional distributors, they made
a deal with Starbucks. Later they
expanded to Amazon, .15
online retailer.
The idea for the game evolved
when Mr Tait and his wife spent a
rainy holiday weekend .16
board games with another couple.
aking
11
12
13
14
15
16
17
18
19
a)
a)
a)
a)
a)
a)
a)
a)
a)
c)
20 a)
21 a)
22 a)
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It is strange to think that if the

weather .17 sunny, they
might never have thought of it.
Cranium .18 by just
$100,000 of their personal savings
and promoted initially by word of
mouth. But it became a brilliant
success, and won the .19 toy
of the year award for 2001.
Cranium .20 more than 11m
games. The company .21
release total sales figures, but they
report that, in the past two years,
they have increased sales .22
about 30 per cent annually.
are sitting
b) were sitting
saw
b) were seeing
have just missed b) just missed
who
b) which
b) which
playing
b) to play
would have been b) would be
was funded
b) they funded
Associations of the Industry of Toys
Industry of the Toy Associations
has now sold
b) now sold
should not
b) might not
of
b) with
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c)
c)
c)
c)
c)
c)
c)
c)
b)
had sat
have seen
had just missed
whose name
the
to playing
had been
being funded
Toy Industry Associations
c) has been selling

c) will not
c) by
Name/Class:
Entry Test
B Match the questions and statements to the responses below.

23 A: Whats your opinion about the new appraisal system?
B: .
24 A: How about Monday morning would that be convenient for you?
B: .
25 A: I think we should bring someone new onto the team.
B: .
26 A: Ive passed my law exam!
B: .
27 A: Im sorry Im late. The traffic was terrible this morning.
B: .
28 A: Can I interrupt you a moment? I have a question about finance.
B: .
29 A: Id like to know why I havent received the refund you promised me.
B: .
30 A: We really need delivery by the 15th.
B: .
31 A: Whats the food like in Indonesia?
B: .
a) I think so too.
b) Its very good but rather spicy.
c) I dont think its going to work very well.
d) Im afraid I cant make it then.
e) Thats all right were still on the first agenda point.
f ) Ill look into it right away.
g) Congratulations!
h) If you order now, that wont be a problem.
i) Id like to finish if I may.

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Name/Class:
Listening
Entry Test
Vocabulary
A Write a word in each gap to complete this covering letter for a job application.
Use of English
Dear Sirs
Position
of Marketing Assistant
Reading
I am writing to . 32 for the position of marketing assistant, which is

. 33 in the magazine New Marketing this month.
Grammar
I am enclosing my . 34 which gives details of my qualifications and

previous work . 35.
As you can see, I am currently employed in the marketing department at
Carwells Ltd, where I am . 36 for collecting and analysing market
data. However, this is only a . 37 post which terminates at
research
Reading
the end of December and I am therefore looking for a permanent post to
start from January. I am available to attend an . 38 at any time.
Functions
I hope that you will . 39 my application for the post and look
forward to hearing from you.
Writing
Speaking
Yours truly,
Brian Drake
Brian Drake
B Cross out the verb that cannot be used with each noun.
40
41
42
43
44
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recruit / employ / fire / resign

relocate / grow / run / open
dominate / enter / decline / break into
raise / make / boost / charge
amend / hold / call / postpone
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workers
an office
a market
money
a meeting
Name/Class:
Entry Test
C Replace the words and phrases in italics in the memo with the best word or
phrase below.
Memo
To:
Ramola Santos
From:
Peter Stott
Subject:
Prices
I would like to draw your attention to the attached price lists from two
of our main competitors. As you can see, both have reduced their prices
by about 3 to 4 per cent. I would like to suggest that we reduce 45 our
prices by at least the same amount.
As you know, we face intense 46 competition in this market, and our

revenue 47 from sales has fallen considerably 48 in the last year. It will
not be easy to market 49 our products if they are seen as overpriced 50.
Could we have a meeting as soon as possible to discuss this?
45
46
47
48
49
50
a) fall
a) unfair
a) income
a) plummeted
a) reposition
a) inexpensive
b) cut
b) open
b) cash
b) soared
b) develop
b) too expensive
c) make lower
c) tough
c) deposit
c) levelled off
c) try to sell
c) affordable

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Name/Class:
Use of English
Reading
Entry Test
A Read the article below and complete the gaps with the extracts (ad).
Grammar
Food companies target health

Functions
conscious
consumers
Before Coca-Cola released an
American brand, Minute Maid, into
the UK market, the company spent
nearly two years trying to
understand what British consumers
wanted.
It discovered that the British
wanted something a little different
from Americans. As a result, while
American Minute Maid orange juice
is made from concentrate and water;
in the UK, it contains no concentrate
just fresh juice.
Cokes move reflects a growing
awareness among food companies
that British consumers want more
fresh fruit juices, bottled water and
specialist health drinks.
The UKs leading food and
beverage producers know they must
be
more
innovative
and
. 51.
Michael Steib, an analyst at
Morgan Stanley, says: Companies
are taking [changes in consumer
tastes] quite seriously. He adds that
many are reconsidering their longterm
strategy
rather
than
Reading
Writing
Speaking
a)
b)
c)
d)
. 52. Its clearly a

matter for the chief executive or
chairman.
Britvic, one of the UKs biggest
soft drinks producers and the owner
of the Pepsi and 7UP brands in the
UK, is among those trying to adapt.
Consumers have become more
knowledgeable and want a range of
drinks, it says.
Meanwhile, food companies are
focusing more closely on the
nutritional value of their products.
Consultants say this marks a
significant change from past
practice, when companies would
concentrate on stretching the brand
when they wanted . 53.
Instead of using colours and
flavours as a way of differentiating
products, youre seeing more
differentiation on the ingredient
side,
says
Kathy
Brownlie,
programme manager of the food
beverage ingredients practice at
Frost Sullivan, a consulting firm.
For
example,
Unilever
has
introduced three kinds of new fruit
and vegetable drinks under its Knorr

Vie brand. Analysts say these have
been a success. In the future,
Unilever also expects to change the
composition of its ice creams.
Nestl, too, has been cutting back
on fat and salt in its products. It says
it has taken all artificial ingredients
out of its Ski yoghurt range and
removed artificial ingredients and
flavours from its confectionary
range.
Clearly, food and drink companies
have spotted a market opportunity
and are chasing it for all it is worth.
Yet, anybody who has tried to find
fruit yoghurt without added sugar
knows that . 54.
just spending more money on research and development

to introduce new products or change existing ones
the industry has further to go
offer products that can offer some kind of health benefit
B The text contains a number of ideas and opinions. Match the statements
below to the companies that would agree with them.
55 People are now more aware of nutritional value and are demanding
more choice.
56 British consumers are more health conscious than Americans.
57 It is important to reduce the ingredients that may damage health.
58 A successful strategy is to introduce new products that have
healthy ingredients.
59 Food producers are recognising that healthier eating is an important
long-term trend.
60 The food industry is using different ingredients not just different
flavourings to distinguish new products.
a) Coca-Cola
b) Michael Steib, Morgan Stanley
c) Britvic
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d) Kathy Brownlie, Frost Sullivan

e) Unilever
f ) Nestl
Name/Class:
Reading
Use of English
Entry Test
Writing
Reading
Speaking
Grammar
Functions
Reading
Writing
Speaking
Tim Wilson, a business associate from the UK, will be visiting you at your office
next week. You have not met before. He has just sent an e-mail to let you know
that he will be arriving at 10 p.m. on Sunday night. Write a polite, friendly e-mail
of 100150 words to him.
Include the following points:
company driver will meet Tim Wilson at airport (carrying a sign with
his name)
room booked at Aspen Villas Hotel hotel normally used by your company
informed hotel about late arrival
hotel: small, comfortable, quiet (see website: www.aspenvillas.com)
you will meet him 8.30 a.m. at hotel and walk to office (5 minutes)
wish him pleasant trip
You are going to have a speaking test that will last 10 to 15 minutes.
The examiner will ask you to spend 5 minutes preparing the short presentation
below. You may make notes if you wish.
A group of eight Americans has just arrived in your country and will be
working at your company or college for the next six months. Make an
informal presentation of about 5 minutes and include the following:
Welcome the group
Inform them about any daily routines they will need to be aware of
(starting and finishing times, lunch, meetings, etc).
Describe any aspects of culture that may be different in your country
and the US.

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Name/Class:
Progress Test 1 (Units 15)

Listening
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
Writing
Speaking
A Jason Fosse has a meeting with his manager, Denise Watts. Listen to the
conversation and answer the questions below. You will hear the
recording twice.
1 Jason tells his manager that he wants to
a) leave the company.
b) move to another department.
c) try a different kind of work.
2 How long has Jason been in this job?
a) less than a year
b) less than 5 years
c) more than 5 years
3 Denise Watts thinks
a) that Jason has performed badly in his job.
b) Jason is well suited to the job.
c) Jason chose the wrong job.
4 What is the main reason for Jasons decision?
a) He has been offered another job.
b) He doesnt have a sense of fulfilment in the job.
c) He doesnt have a good relationship with his team leader.
5 Denise Watts
a) accepts Jasons decision.
b) asks Jason to reconsider.
c) promises an immediate solution to Jasons problem.
6 At the end of the interview, Jason
a) keeps to his first decision.
b) changes his mind.
c) postpones making a decision.
B Listen to the conversation again. If you hear an example of any of the

functions below, tick them. Put a cross next to any you do not hear.
7 requesting a meeting
8 stating objectives
9 apologising
10 asking for repetition
11 showing sympathy
12 making a suggestion
13 agreeing
14 summarising
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mmar
Progress Test 1
Language
tions
Name/Class:
Skills
A Use a word from each of the columns A, B and C to create a noun phrase.
Match each noun phrase to the correct definition.
ading
riting
aking
tight
marketing
system
automated
sales
revenue
retail
monetary
franchise
annual
security
strategy
global
sales
regulations
15
16
17
18
an electronic device that checks who is entering or leaving a building

a companys plan or policy for promoting its products worldwide
strict controls on the flow of money into and out of a country
the amount of income received by a company over a year from its business
activities
19 an arrangement by which a company gives a shop the right to sell its
goods in return for a fee
B Complete the gaps in the article below with the correct alternative.
Deutsche Post moves on Exel

Deutsche Post looks set to
announce a takeover of Exel,
the UK logistics company, which
could create the worlds biggest
logistics group. The German
group . 20 a supervisory
board meeting yesterday to
approve the deal. Exel board
members are due to meet next
week to discuss the terms.
Deutsche Post . 21 a mix
of cash and shares that values
Exel at around 12.40 a share.
John Allan, chief executive of
Exel, .22 head of the new
20
21
22
23
24
25
26
27
10
a)
a)
a)
a)
a)
a)
a)
a)
logistics division. He .23

offered a place on the
management board.
If the deal goes ahead, it
would give Deutsche Post a
leading position in supply-chain
management, and would be its
largest acquisition so far.
Deutsche Post . 24 keen in
recent years to diversify away
from its core postage and
package businesses into a
broader range of logistics
services.
held
offered
is made
had also been
was
is
be made
had warned
b)
b)
b)
b)
b)
b)
b)
b)
It . 25 already the world

leader in air and sea freight.
Analysts have suggested that
rival bids from other companies
might also . 26 once
Deutsche Post reveals its offer.
However, the price could alarm
some investors, who . 27
the group not to pay over 12 per
share in recent days.
have been holding

offers
will be made
has also been
had been
will be
make
have warned
c)
c)
c)
c)
c)
c)
c)
c)
had been holding

is offering
will make
was also
has been
had been
have made
will warn

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Name/Class:
Progress Test 1
C The verbs in italics all have the wrong prefix. Correct them.
Listening
Vocabulary
28
29
30
31
32
I think you have upcharged us. The price was 49 not 53.
The project was badly undermanaged and fell behind schedule.
I wanted the merger to go ahead, but I was overvoted at the meeting.
All the economy class seats were full, so I was regraded to Business Class.
When drawing up the budget, we misestimated the cost of materials.
A Complete the gaps in the memo below using the correct form of the words
and phrases in the box.
Use of English
allocate
interrupt
break down
save
develop
share
duplicate
trust
face
waste
Reading
Memo
Grammar
To:
From:
Writing
Speaking
Tony Beech
Subject:
Difficulties following merger
Language
Functions
Reading
Skills
Simon Barnes
As you know, we are .......... 33 a lot of difficulties at present following the

recent merger. We now have people from two different companies
working together, but they are not working effectively as a team. A lot of
the same work is being .......... 34 by different people, and this .......... 35 a lot
of time; meanwhile, other tasks are not being done at all.
Another problem is that the two groups of people have very different
ways of working, but they are not getting together to .......... 36 ideas.
Sometimes, communication .......... 37 completely and then work is .......... 38
while we try to sort the problem out. Everyone blames everyone else and
I think it will be a long time before the team members develop a good
relationship and learn to .......... 39 each other.
It would .......... 40 the company a lot of time and money if we could ..........
more effective working practices. We really need to .......... 42 some time
to this. I propose that we schedule a meeting for next Wednesday at 10
a.m. to discuss the issues involved and try to find some solutions.
41
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Name/Class:
Progress Test 1
B Match the definitions to the words and phrases underneath.

43 A market for a special kind of product that may not have many buyers.
a) niche market
b) captive market
c) closed market
44 The purchasing behaviour of customers.
a) shopping trends
b) buying habits
c) procurement patterns
45 To offer a large quantity of a product for sale so that there is more than
people want to buy.
a) outsell the market b) overflow the market c) saturate the market
46 An amount of money offered to an employee when a company tells them
to leave.
a) exit package
b) severance pay
c) black handshake
47 The quality of workers who remain faithful to the company they work for.
a) corporate identity b) longevity
c) employee loyalty
48 A breakdown in health due to stress and overwork.
a) burnout
b) burn off
c) burn up
C The five idioms below are incorrect. Correct them by replacing the final word
with a final word from one of the other idioms.
49 talk at cross picture
50 put you in the grapevine
51 beat about the wavelength
52 heard it on the bush
53 on the same purposes
D Rewrite the words or phrases in italics in the sentences below using the
correct form of the multiword verbs in the box.
call off
count on
draw up
let down
set up
54 We have successfully negotiated a deal and now we are drafting

the contract.
55 Weve scheduled a meeting with the French team tomorrow, but theyre
unable to travel so were going to have to cancel it.
56 Theyre planning to establish a new subsidiary in the Bahamas.
57 I hope we can rely on you to complete the report by the deadline.
58 Our new agent hasnt brought us any new business. He has

disappointed us.
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Name/Class:
ading
Progress Test 1
Skills
mmar
ctions
Language
ading
riting
aking
Complete the telephone conversation with appropriate phrases from the list.
A: Hello. You dont know me but Im Harriet Ford. .......... 59 by Doug Barlow
we used to work together in the logistics department at Zenith.
B: Oh yes!
A: Im looking for a speaker for a conference were planning and Doug
.......... 60.
B: I see.
A: .......... 61 or shall I call you back later?
B: Well, Im expecting a client to arrive at any moment. But perhaps .......... 62
briefly what the conference is about and when it is.
A: OK. Well its a conference on supply-chain management which will be held
in Miami. And were looking for a well-known speaker to open the event on
October 14th.
B: Well, its .......... 63 to invite me, but unfortunately Im not free on October
14th.
A: Oh thats a pity. Well, maybe we could schedule your talk for the second
day of the conference. Would you be free on 15th?
B: The problem is Ill be in San Francisco on 14th and it will be quite a rush to
get across to Miami for the next day.
A: Yes, .......... 64.
B: But let me think about it and get back to you. Meanwhile, .......... 65 about
the conference?
A: Yes, of course. Ill e-mail all the details to you.
a)
b)
c)
d)
e)
f)
g)
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mentioned you might be able to help me

Is this a convenient time
I was given your name
very kind of you
I quite understand
you could explain
could you let me have more information
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ProgressUse
Test 1of
Name/Class:
English
Reading
A Read the article mark each of the statements below True or False.
In Grammar
someone elses job for a day
If you could do any job at all for
one day, what would it be? An
easy question to answer, you
may think. But when Campaign
for Learning, an education
charity, said they would arrange
for me to take on any job I wanted for a day, I was flummoxed.
Going through some newspapers, I found references to two
studies: one suggesting that
workers in Wales have the
highest job satisfaction in
Britain, another suggesting that
company directors are the
happiest
among
all
professionals.
Which is why I drove to an
engine plant in Wales last week
to be a company director for a
day. I arrived to meet Bob
Murphy, the 42-year-old plant
manager, at 9.30am. On the wall
of his office, there was a picture
of an eagle and the slogan:
Focus: If you chase two rabbits,
both will escape. I explained how
Functions
30
Reading
10
35
Writing
15
20
25
40
Speaking
45
50
I had chosen to spend the day at

his plant.
Our first task was to attend a
meeting of the senior team
members who run the plant,
which itself runs 24 hours a day,
five days a week, producing
622,000 engines a year. A
manager got the meeting rolling
by saying: The block and head
CMMS went down late yesterday
evening, which delayed the
change of the VCT. I couldnt
understand a word of what they
were talking about. After the
meeting, Bob Murphy told me:
We are going to go for a walk
around the plant now. I do three
walks a day. I dont think you can
manage from a desk the factory
floor is where the action is.
I thought these walks would
last a few minutes each, but
since the 25-year-old plant covers
6 hectares, they lasted some time
longer most of the day, in fact.
They were interspersed with
55 various meetings about many

things I did not understand.
By the end of the day at 4:30pm
(or rather at the end of my day
Bob works from 5am to 6:30pm,
60 and comes in at the weekends
too), we must have walked five or
six miles1. But in spite of the
pain in my feet, I was glad I went
for the Welsh factory option. It
65 was nice to discover that there
are some management jobs that
do not simply involve chairing
meetings and sitting at a
computer screen. And it was
70 interesting to meet so many
people who seem to be content
with the jobs they have.
1
8 10 kilometres
66 It was the writers idea to take on someone elses job for a day.
67 He made his choice after reading articles in the press.
68 A survey has indicated that Welsh company directors enjoy their
jobs most.
69 The author spent a day at a factory that makes engines.
70 He arrived there at the same time as the plant manager.
71 He went to a meeting where people used a lot of jargon and abbreviations.
72 In between walking round the site, the author and Bob attended
several meetings.
73 Bob Murphy spends most of his day chairing meetings.
74 The author regretted having chosen to visit this factory.
75 His experience contradicted the findings of the studies he had
read about.
14

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Name/Class:
Progress Test 1
B Choose the best answer to each question.

76 What do you think flummoxed (line 8) means?
a) completely confused
b) certain about how you fee
c) delighted
77 The message on Bobs office wall means
a) if you work hard, youll achieve more.
b) dont be afraid to set high targets.
c) if you try to do two things at once, youll fail.
78 The word itself in line 33 refers to
a) the meeting.
b) the senior management team.
c) the plant.
79 A manager got the meeting rolling (line 36). Do you think that means
a) started the meeting?
b) interrupted the meeting?
c) made everyone laugh?
80 Which statement best describes Bob Murphys attitude to management?
a) Dont get involved in everyday problems.
b) Face-to-face communication is vital.
c) To maintain authority, managers should distance themselves from
the workforce.
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Progress Test 1
Name/Class:
Reading
Writing
Speaking
You work for a group of marketing consultants. Last week, you gave a
presentation at a conference in Warsaw about marketing on the web. After
your talk, a woman named Francesca Radici came to talk to you and
mentioned that her company might be interested in hiring your services.
Unfortunately, you didnt have time to discuss her requirements in detail, but
she gave you her business card.
Write a letter of 100-150 words to Mrs Radici, including the following points:
remind her about when and where you met
apologise for not having more time to talk to her at the conference
refer to her interest in your consultancy services
refer to a brochure you are enclosing, and to your companys website
www.webwaymarketing.co.uk
point out that your company has a lot of experience in web marketing
offer to phone or visit her company to discuss her companys needs
16

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Name/Class:
Progress Test 2 (Units 69)

Listening
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
You will hear five short extracts from meetings. In each case, match the
extract with the question or problem being discussed. There are three
problems that cannot be used.
1 Extract 1: .
2 Extract 2: .
3 Extract 3: .
4 Extract 4: .
5 Extract 5: .
a)
b)
c)
d)
e)
f)
g)
h)
how to stay within budget

whether to recruit an extra team member
how to deal with a crisis
whether to take on a risky investment
how to help sales staff deal more efficiently with orders
how to overcome problems with deliveries and distribution
whether to expand online retailing
how to improve communication between teams
B Now listen again. In which extract do you hear someone doing each of the
following?
Writing
Speaking
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6
7
8
9
10
identifying the cause of a problem

signalling a suggestion
expressing concerns about an idea
resolving conflict
agreeing, but with a condition
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Extract .
Extract .
Extract .
Extract .
Extract .
17
mmar
Progress Test 2
Language
ctions
Name/Class:
Skills
In the job advertisement below, some lines contain a mistake. Identify the
mistakes and write the correct form on the line on the right. Mark any
correct sentences with a tick ().
ading
We are a global-recognised brand and a leader in the world of collectibles.
We have a range of fantastically opportunities for sales executives
who are totally committed to achieving success.
We are looking for bright, energetic, high motivated individuals
who want to work hardly and earn the rewards they deserve.
Candidates must be flexibly and be prepared to travel at weekends
as well as during the week.
riting
aking
11 .
12 .
13 .
14 .
15 .
16 .
B Write the correct form of each of the verbs in brackets.

17 A promise: If you (call) me tomorrow, I (have) the answer
to your query.
18 A warning: Dont touch the wire, or you (get) an electric shock.

19 Speculation: If we (expand) our product range, we (be)
able to boost sales.
20 An invitation: If you (be) free on Saturday, perhaps you
(like) to come for dinner?
21 Reflecting on the past: If we (do) more market research, we
(find out) that no one wants to buy this kind of product any more.
C Write the most appropriate modal verb (positive or negative) in each gap.
The meaning is given in brackets.
22 You have gone to the presentation on team-building. It was
excellent! (it was recommended)
23 She have gone home already its only 3 p.m. (its impossible)
24 There were only two people who could have left this message. It wasnt
John, so it have been Manuel. (thats the logical conclusion)
25 You have made all those photocopies. Id already printed out
copies for everyone. (it wasnt necessary)
26 I have taken the airport bus, but the last one had left so I got a
taxi. (if there had been a bus)
D Write the correct preposition in each gap in the text below.

Venture capitalists specialise . 27 providing finance to new businesses.
They usually invest . 28 smaller, risky ventures and often dont ask . 29
security. Instead, they loan money . 30 the business in return for a share
. 31 business ownership. The entrepreneur may lose control of the
business, but benefits . 32 having access . 33 funds which could not be
raised any other way. For the venture capitalists, there is always a risk . 34
losing their money if the business fails. But by spreading the risk across a
number of different ventures, the investors hope that at least some start-ups
will eventually be highly successful and will bring them a big return . 35
their investment.
18

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Name/Class:
Listening
Vocabulary
Use of English
Reading
Progress Test 2
A Cross out the verb that cannot be used in front of each noun.
36
37
38
39
40
41
play / spread / minimise / eliminate

surf / hit / search / browse on
arrange / secure / borrow / pay back
solve / resolve / deal with / avoid
reach / sign / break / share
pay / charge / receive / carry
the risk
the Net
a loan
conflict
an agreement
interest
B Match each person with the team where they will be best suited.
Grammar
Functions
Reading
Writing
Speaking
Photocopiable
Skills
Alex: organised,
efficient, practical
Barbara: communicative, sociable, flexible
Charlie: honest, reliable, stable
Donna:Language
decisive, tough, focused
42 Were looking for someone who is open and trustworthy; someone who
doesnt panic or get excited and who always gets the job done no
matter what.
Person: .
43 Ideally, our new team member should enjoy working with people and
should get on well with others. He or she should be able to explain things
clearly to customers. And as our work is never routine it is important to
be able to adapt quickly to changing situations.
Person: .
44 The ideal candidate must be able to deal with all kinds of difficult
situations, and take control when something goes wrong. He or she must
be able to keep a clear head and not get distracted when things happen
fast.
Person: .
45 We have some brilliant and creative people in our team but were not
always good at handling everyday routines. We need someone to remind
us about what to do and when someone who knows where everything is
kept, and can suggest the best way to do things.
Person: .
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Name/Class:
Progress Test 2
C Match the words and phrases on the left with those on the right to create a
saying about money.
46 Money
47 Money doesnt grow
48 Money cant buy
49 Money for
50 Dont throw good money after
51 A fool and his money
52 The love of money is
a)
b)
c)
d)
e)
f)
g)
old rope
bad
talks
the root of all evil
you love
on trees
are soon parted
D Choose one word from column A and one from column B to make phrases and
match them to each of the definitions below.
A
delivery
hire
business
invoice
merchant
bank
government
cash
discounting
overdraft
purchase
grant
charge
flow
angel
bank
53 a facility that allows bank customers to take out more money from their
bank account than they had in it
54 buying expensive goods by making regular payments over a period of time
55 money given by the government to start or support a new business
56 the amounts of money going into and coming out of a company, and the
timing of these amounts
57 an amount added to the invoice that relates to the cost of transportation of
goods to the customers premises
58 a bank that deals with business rather than the general public
59 a private investor who contributes money and experience to new
businesses
60 lending a business an amount of money that is equal to that owed by its
suppliers or customers
20

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Name/Class:
ading
Progress Test 2
mmar
Skills
ctions
Language
ading
Writing
eaking
Complete the dialogue with the phrases below.

Manager: We agreed a budget of $5,000. Tell me: . 61 more than that?
Vicky:
Well, . 62 that were going to be visiting customers in
remote parts of the country. So well need to hire a car. Petrol is
expensive and then there are some additional entertainment
costs
Manager: But . 63 car hire shouldnt cost more than $250 to
$300. Even with petrol and additional entertainment costs, I dont
understand why you need more than $5,500.
Vicky:
. 64 hire a luxury car. It wouldnt impress our customers
if we turned up in a cheap model.
Manager: OK . 65. But Im afraid I cant approve a budget
increase of $1,000. Its just too much!
Vicky:
So . 66
Manager: Well . 67 go through all the other costs and see if you
can make some savings elsewhere.
Vicky:
. 68 Ive already cut down on everything as far as I
can.
Manager: Well, then you must go through it again in detail. I might agree to
an increase of $750 . 69 you can really justify it.
a)
b)
c)
d)
e)
f)
g)
h)
i)
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Id agree with you there

how do you think we should deal with this?
why do you need
hold on
Unfortunately, I think well probably have to
provided
one thing you could do is
my main concern is
I dont think that would do much good
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ProgressUse
Test 2of
Name/Class:
English
Reading
Read the article and answer the questions below.
Grammar
Holding on to the dotcom dream
Outside
Euroffice.co.uks
offices in south London is a
poster showing Martin Luther
King saying: I have a dream.
It was put there by George
Karibian, founder of the
company that calls itself the
UKs biggest online office
supplier. Its an important
message for his young, eager
employees,
with
their
designer jeans and spiky hair.
Most likely none of them
expected their careers to
involve selling dull items such
as pens, paper and other office
supplies to small businesses.
Even Mr Karibian admits he
got there almost by accident.
His company has thrived,
even after the dotcom bubble
burst and he spent more than
a year struggling to raise cash
to keep it going. Partly that is
because he sold a dream to
himself, his employees, his
suppliers, and his financial
backers, which kept them all
on his side. With overconfidence typical of the dot-com
era, he was convinced he was
Functions
5
35
Reading
10
40
Writing
45
15
Speaking
20
25
30
50
55
60
building
not
an
office
products supplier, but the
next Google.
To
raise
money,
Mr
Karibian was forced to
surrender control of the
business to a venture capital
company, Net Partners, which
has provided 2m in funding.
Other dotcom competitors
who received fortunes during
the bubble years burned
through the cash and went
out of business. But the
Wharton
graduate
paid
fanatical attention to detail.
From day one, he scrutinised
every
aspect
of
cash
management, the value of his
marketing expenditure, the
functioning of his website
and the efficiency of an
internet business.
Mr Karibian also set in
place disciplines that he
believes saved his business
where others failed. The first
was marketing, crucial to an
online business that can only
survive if clients come to its
site and stay there. Euroffice
65
70
75
80
85
tested 78 different marketing

initiatives and hired a
statistician to see which was
the cheapest way to get the
most hits. Mr Karibian
regularly profiles his clients
to see who merits the most
attention. Repeat customers
are given the fullest service,
including
loyalty
programmes. Clients making big
purchases are sent gifts. I
hate gifts. But the numbers
tell us they work, he says.
The company, he says, has
grown at 65 per cent this year,
but he remains insecure and
believes it needs to triple in
size to ensure survival. He is
considering broadening his
small business supplies to
include
insurance,
for
example.
His Google fantasy remains
intact. The dream were
selling is growth, he says.
70 How would you describe Euroffice?

a) a successful online retailer
b) a bricks and mortar retailer
c) an online auction house
71 Mr Karibians dream is
a) to expand to the size of Google.
b) to switch from selling office supplies to other products.
c) to be the UKs biggest online office supplier.
72 The people who work for Euroffice
a) wear formal clothes.
b) are mature.
c) are enthusiastic.
73 Who are the main customers?
a) the general public
b) small firms
c) large corporations
74 When the dotcom bubble burst, Mr Karibian
a) lost all the money that had been lent to him.
b) lost hope.
c) convinced everyone that the company would be successful.
22

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Name/Class:
Progress Test 2
Listening
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
Writing
Speaking
75 How did Mr Karibian raise funding for his business?

a) He borrowed from family and friends.
b) He persuaded investors to put capital into his business.
c) He got a bank loan.
76 What happened to many of Mr Karibians dotcom competitors?
a) They spent too much and went bankrupt.
b) They couldnt raise much money.
c) They were taken over by bigger companies.
77 What is Mr Karibians approach to marketing?
a) advertise on the Net
b) retain the best customers by offering rewards
c) provide fun and entertainment
78 How does Mr Karibian feel about the future?
a) He feels the business is at risk unless it expands.
b) He is confident of continued success.
c) He doesnt worry about the future.
79 Who or what is the Wharton graduate (line 46)?
a) Net Partners
b) Mr Karibian
c) a dotcom competitor
80 What do you think the meaning of scrutinised (line 48) is?
a) pay negligible attention
b) disregard
c) examine very thoroughly
You represent a firm of venture capitalists. You have investigated three new
businesses that are all seeking venture capital funding. You should
recommend the one that is the least risky and offers the best prospects for a
good return on your investment.
Using the notes below, write a memo of 200250 words to the new business
funding committee. Give a brief assessment of each business and end with
your recommendation.
AccessFace
Bandarama
Chauffeur-de-luxe
Electronics engineer invented a

security device based on facial
recognition seeks funding to
manufacture and market it.
A group of young computer

professionals have devised a new
computer game and want to market
it.
Invention is effective should have

a good market.
Game is fun and creative. The

group has lots of other ideas.
Not yet patented.
Will be difficult to enter this market

highly competitive.
An existing company offers luxury

chauffeur-driven car hire to
companies.
Two partners committed and
ambitious. Strong customer base
established.
They want to expand - open
regional offices. Expansion often
difficult but prospects good if
managed well.
Partners have demonstrated good
business skills.
Inventor has no business

experience.
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Name/Class:
Progress Test 33 (Units

(Units 1014)
912)
Listening
A Listen to the conclusion of a presentation and answer the questions below.

1
Vocabulary
2
Use of English
Reading
3
Grammar
Functions
Reading
Writing
Speaking
24
MARKET LEADER TEST FILE
The presentation was about

a) management styles.
b) why companies fail.
c) the importance of managing people.
The speaker was addressing
a) professional people running small firms.
b) employees of small firms.
c) trainee managers in a large corporation.
What were the three main issues that were covered in the talk?
a) communication
b) consistency
Skills
c) context
d) content
e) Language
control
f ) cooperation
B Listen to the question and answer session that follows the presentation and
answer the questions below.
4 The first questioner wants to know
a) what motivates employees.
b) how to give staff the chance to improve themselves.
c) how to reward staff for good work.
5 The first questioner is
a) polite.
b) aggressive.
c) unclear about what she wants to know.
6 Tick the suggestions the speaker makes when answering the first
question.
a) give people new things to learn
b) congratulate people when they do a good job
c) give people the chance to work overtime for more pay
d) help people who are inexperienced
e) offer staff long-term security
f ) offer financial rewards for good work
7 The second questioner
a) disagrees with the speaker.
b) asks for clarification.
c) asks for more information.
8 The second questioner is
a) polite.
b) aggressive.
c) vague.
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Name/Class:
Progress Test 3
ening
ulary
nglish
ading
mmar
Skills
ctions
Language
The speaker believes that

a) you need formal training to become a good manager.
b) you develop management skills mainly through experience.
c) different managers acquire skills in different ways.
10 The speaker believes that many managers may find it difficult to
a) manage the business side.
b) manage people.
c) take time away from work for training.
11 The questioner wants to know
a) the number of small firms in the UK.
b) the number of partnerships that fail each year.
c) the proportion of small firms that do not succeed because they have
poor managers.
12 When the second questioner asks another question, the speaker
a) gives a satisfactory answer.
b) answers impolitely.
c) is unable to answer.
A Complete the text below using the correct form of the verbs in brackets.
. 13 (be) part of a team is much more interesting than . 14 (work) alone.
For one thing, different team members can alternate job tasks. So if one
ading
person is tired of . 15 (repeat) the same task, he or she can stop . 16

(do) it and let someone else take over. By . 17 (develop) skills in a variety
riting
of tasks, each team member is able . 18 (expand) their range of

experience, which can be useful when . 19 (apply) for jobs.
aking
B Make complete sentences using the sentence halves and a linking word from
the box below. Remember to use correct punctuation.
although
despite
however
20 You cant predict when a crisis

might happen
21 The company has not been
successful in increasing sales at
home.
22 Peter Clark always asks his team
for their opinion before making a
decision
23 Many companies are moving jobs
offshore; this doesnt mean
24 Before agreeing to a merger,
companies need to be sure they
have common strategies and
goals.
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in addition
whereas
a) Mary Jones is a much more

autocratic manager.
b) that there will be a shortage of
jobs at home.
c) you can make sure you are
prepared for it when it comes.
d) there are a number of practical
issues to consider.
e) spending huge amounts on
advertising.
25
Name/Class:
Progress Test 3
C Expand each of the following headlines into a full grammatical sentence.

There is no need to write abbreviations in full (e.g. EU).
25 GE profits up 15%
26 EU and US to resume flight talks
27 Nokia, China Putain announce joint venture
28 New Burberry chiefs $27m package
29 China and US fail to strike textile deal.
30 ASCO boss told: up profits or quit
D Rewrite the sentences below using the words in brackets.
Listening
Vocabulary
31
32
33
34
35
We will definitely have the results by Friday. (We are certain)

It is likely that our profits will fall in the next quarter. (probably)
Maybe our competitors will launch their product first. (It is possible)
I doubt whether anyone will notice the mistake. (It is unlikely)
Im afraid it will be impossible for me to get to the meeting. (Theres
no chance...)
A Choose the correct word from the box to complete each sentence.
compensate
disclose
handle
monitor
set
take
Use of English
Reading
Grammar
Functions
36 Telephone calls are sometimes recorded so that we can . the

performance of sales staff.
37 It is our policy to . customers for any loss of business they have
suffered as a result of delays.
38 We feel it is important to . high standards of service.
Skillsnot to . any confidential information to third parties.
39 We guarantee
40 Weve appointed two new customer service staff to . complaints.
41 If a customer reports a problem, we will . action to resolve it.
Language
B Match the management styles in the box to the descriptions of the
people below.
Reading
collaborative delegating empowering hands-on task-oriented
Writing
Speaking
26
42 Jan believes in working closely with her team to make sure they do
everything right. .
43 William likes to give his staff responsibility for and control over their own
job area. .
44 Patrick is totally focused on getting the job done. He doesnt always think
about the feelings of his people. .
45 Katrin is very good at bringing people together and creating harmony in
her team. .
46 Luisa runs her department by involving her staff and giving them
responsibilities. .

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Name/Class:
Progress Test 3
C Choose one of the idioms to complete each sentence below.

ahead of its time
nitty-gritty
at the cutting edge
pass the buck

get to the bottom of it
ground rules
steam-rollered
47 This hydrogen cell car is of new technology.

48 None of the staff wants to take responsibility when things go wrong they
just to their manager.
49 OK, weve talked a lot in general terms. Now lets get down to the .
50 Before we start working on this project together, we need to establish
some .
51 There seems to be some sort of disagreement between the two production
teams and we have to .
52 I didnt really agree with the new directive, but I was into
accepting it.
53 I dont think society is ready for this kind of technology its really .
D Match the terms in the box with their definitions below.

acquisition
54
55
56
57
58
59
60
Photocopiable
bid
contingency
joint venture
liability
MBO
stake
a business activity in which two or more companies have invested together

when a companys top managers buy the company they work for
when one company buys another one
a price offered to buy goods or shares
money invested in a business; a shareholding
responsibility for an action, or for damage or loss
an event that might happen especially one that might cause problems
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Reading
Name/Class:
Progress Test 3
rammar
Skills
nctions
Language
Match the questions and statements to the responses below. There is one
response that cannot be used.
61 A: Do you mind if I use your phone?
B: .
62 A: So you think there could be problems meeting the new deadline?
B: .
63 A: Just how many new customers have you gained?
B: .
64 A: Did you know that Perrys has taken over JCT?
B: .
65 A: How was your trip?
B: .
66 A: Would you like to join us for a drink?
B: .
67 A: Were opening a new office in Kuala Lumpur next month.
B: .
68 A: It takes hours to go through all my e-mails!
B: .
Reading
Writing
peaking
a)
b)
c)
d)
e)
f)
g)
h)
i)
Listening
Vocabulary
Use of English
Reading
Grammar
Functions
Id love to.
Yes I do.
Are you?
I know what you mean.
Not bad.
No really?
I think so too.
Not at all.
Im afraid I cant answer that.
Read the article and identify the paragraph (ivii) in which you can find
information about the following:
69 how US retailers are using information about their customers
70 Best Buys
five main customer segments
Skills
71 the impact on sales of Best Buys new strategy
72 a comparison of the way different stores have been segmented
73 Best
Buys objective for the next half year
Language
Reading
Writing
Speaking
28

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Name/Class:
Progress Test 3
Customised shops bring in the customers

i)
Manhattans 23rd Street lies

between New Yorks fashion
district, with its small stores
including flower shops and
jewellers, and Chelsea, with its
architects offices, advertising
agencies
and
upmarket
apartments. So when the local
Best Buy electronics store was
trying to identify its main
customer groups, small business
was an obvious choice. John
Zittrauer, a store salesman,
estimates that one out of every
three customers who enters the
store has some connection with
small business.
ii)
This summer, Mr Zittrauer was
designated
as
a
business
technology professional after
spending two weeks training to
respond to the likely needs of
individuals running a business at
home, or from a small office. The
store he works in has undergone
drastic remodelling and now
includes a business help desk and
a broader range of business
software.
iii) The changes are part of a
broader strategy by Best Buy, the

largest US retailer of consumer
electronics. Within six months, it
plans to have over half of its 700
stores across the US converted to
what it calls its customer
centricity model. Each converted
store will cater to one or more of
five distinct customer groups,
with the appropriate store fittings
like the business help desk and
product selections.
iv) The strategy reflects a broader
trend in the US retail sector.
National retailers are learning to
analyse the vast quantities of data
now available on their customers,
allowing them to adapt their
stores and their staff to meet the
tastes of the local market.
v)
Best Buy first launched its
segmented store programme
after two years of customer
research and testing that led it to
identify its five target customer
groups: business users, early
adopting people, older family
males, affluent professionals and
busy suburban women.
vi) At the Manhattan store on 23rd
Street, the other main focus group

is early adopting people: mostly
young males who want the latest
in personal technology. The recent
store
conversion
included
installing two separate stations
for testing computer games
products. In contrast, the Best
Buy in the wealthy Long Island
suburb of Huntington includes a
carpeted studio area for listening
to
top-of-the-range
home
entertainment systems and staff
trained to visit customers homes
and advise them on planning and
installing. Stores targeting the
busy suburban woman include
personal shoppers who can be
booked in advance to offer
shopping advice.
vii) The segmented stores have
delivered rapid results; in its most
recent quarter, the converted
stores delivered comparable sales
growth of 9.4 per cent, against the
3.5 per cent seen in the rest of the
chain.
B In the following questions about the article, more than one answer is
correct. Tick all the correct answers.
74 Changes at Best Buys electronics stores include:
a) closing poorly-performing stores
b) extending each stores customer base
c) sending sales staff on special courses
d) offering a broader range of products at each store
e) refitting stores to appeal to certain types of customer
f ) providing a more personal service to wealthy customers
75 Which two groups were identified as the main customers at the 23rd
Street store?
a) people who run small businesses
b) well-off professional people
c) females who live outside the city centre and lead active lives
d) those who are the first to buy any new technology
76 Which of the following are provided at the Huntington store?
a) a business help desk
b) comfortable facilities for trying out high quality music systems
c) computer games stations
d) sales staff who can call at your house
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Name/Class:
Reading
Progress Test
3
Writing
Read the first paragraph of a summary of a consultants report below, and

the notes underneath it. Then write the rest of the summary using the subheadings and information given. You should write about 200-250 words.
Speaking
A comparative study of team-work in Hungary and Japan
Background
Company X (Japanese) and Company Y (Hungarian) are to set up a joint venture in

which a team of software engineers from each company will work together to build
a state-of-the-art computer-aided design system. Consultants & Co were requested
to carry out a study into the working patterns of teams in each company.
Purpose
Identify areas of difference possible friction?
Make recommendations (how to improve cooperation between teams?)
Method
Two week study period: consultants followed teams, observed patterns of communication
and decision-making.
Findings
Hungarian team
Japanese team
work as individuals
work as a group
engineers specialised
engineers more generalised
meetings rare
meetings frequent
communication via e-mail or through

team leader
brainstorm ideas together
leader coordinates and directs.
decisions by consensus.
communication face-to-face
Conclusion
Very different! serious problems possible joint venture at risk.
Important to establish common approach
30

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Name/Class:
Exit Test (general review)

Listening
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
Writing
Speaking
Photocopiable
A Listen to an interview with Jon Larsen, CEO of a Danish advertising agency,

and complete the sentences below.
1 Jon Larsens company was founded in ............... .
2 The company is changing its name from Verner-Martins to ............... .
3 The proportion of spending on internet advertising is (at the time of the
interview) ............... per cent.
4 In a few years, Jon expects this percentage to be ............... .
5 In Jons example, a car manufacturer arranged a series of ...............
............... to promote its new model.
6 To attend these events, people had to register their ............... or ............... .
7 Last year, the advertising industry grew by ............... per cent.
8 The total value of the industry worldwide is ............... .
Skills
B Now listen again and choose the best answer to each of the
following questions.
9 Jon says that his company is changing its name because
Language
a) they want to market their services in the UK.
b) they want to show that they are up-to-date with new ideas.
c) the old name is hard to pronounce.
10 The use of TV commercials in advertising campaigns is
a) growing.
b) at a peak.
c) no longer as important as it once was.
11 What is Jons opinion of pop-up ads?
a) they are effective
b) people often feel annoyed with them
c) people dont pay attention to them
12 Jon believes the advertising industry will
a) decline in the long term.
b) stay at the same size for the next few years.
c) continue to expand.
13 In what way is the industry changing, according to Jon?
a) advertising is becoming more expensive
b) it is becoming more global
c) agencies have to offer more things
14 Jon gives an example of a new promotional technique in which
a) people sell the product to their friends.
b) no direct advertising is used.
c) consumers receive text messages about products.
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Skills
mmar
Name/Class:
Exit Test
Language
ctions
A In the article below, there is one mistake on each line. Identify the word that
is wrong and write the correct word in the gap.
ading
From high to low in just seven days
riting
A week ago Refco is one of the worlds biggest finance companies,

with a market value of $3.6bn following its high successful flotation in August.
Now the company has collapsed and trading in its shares have been suspended.
Initially, internal investigators have been unable to find anything fundamentally
wrong. But on Monday the company found out that a $430m debt was owing by
the chief executive. On the same day, he paid it forward, with interest.
The problem was that the statement the company put out explaining what has
happened left many unanswered questions. Refco is completely dependent of the
confidence of its customers. If they fear of the security of their assets they will
attempt to withdrawing them, which is exactly what happened this week.
aking
15 .
16 .
17 .
18 .
19 .
20 .
21 .
22 .
23 .
24 .
B Rewrite the underlined part of each sentence below to create a noun phrase.
Do not use relative clauses (clauses with who, that or which).
Example:
We have to review our strategy because the conditions in the market are
increasingly difficult.
We have to review our strategy because of the increasingly difficult market
conditions.
25 We are looking for a person who is professional and has good
qualifications.
We are looking for . .
26 Our sales have declined rapidly in recent months.
In recent months, we have seen . .
27 He has been consistent in producing reports which are accurate.
He has produced . .
28 The company has demonstrated that they are extremely effective in
planning for disasters.
The company has demonstrated . .
29 Lastminute.com is a service company which operates online and has been
highly successful.
Lastminute.com is a . .
32

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Name/Class:
Exit Test
C Complete the sentences below with the appropriate multiword verb. Where
there is a pronoun in brackets, decide whether to put it between the two
parts of the verb or at the end.
break into
break off
bring out cut off look into
put off
30 We have discontinued that line and we are going to . . a new line

next month.
31 The company is strong in Europe and the US and now they want to .
. the Asia Pacific market.
32 Hello? Are you still on the line? Oh dear I think weve been . . .
33 Im afraid I wont be able to come to the meeting on Friday. Can we .
. . till next week? (it)
34 Im sorry to hear youve got a problem. Dont worry. Leave it with me and Ill
. . . . (it)
35 The negotiations were not going well, so we decided to . . . .
(them)
D Choose the best answer to complete each gap in the article.
Smiles, white lies, um, er...What I

mean is no
Saying no to invitations can be very difficult. A standard answer to Can you come
to lunch? is: Thank you but Im a bit busy at present. But what would you say if
the next question .......... 36: When will you be free?
.......... 37 you tell a lie or be honest?
If you .......... 38 want lunch with someone it may be because they are boring, or not
important enough, or because you would prefer to have a sandwich at your desk. It
is easier and less rude to tell a lie.
I would not advise anyone to say no to their boss. A manager I know asked his
secretary if she would mind typing a letter for him. Id rather not, if you .......... 39
mind, she replied. A month later, she was selected for redundancy in a company
reorganisation. If she .........., 40 Yes, of course she might still be working there.
36
37
38
39
40
Photocopiable
a) was
a) Would
a) did not
a) would
a) said
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b)
b)
b)
b)
b)
is
Will
do not
wont
had said
c)
c)
c)
c)
c)
would be
Wont
would not
dont
would have said
33
Listening
Name/Class:
Exit Test
Vocabulary
Use of English
Reading
Grammar
Functions
Reading
Choose a word or phrase from the list to replace each of the underlined words
or phrases without changing the meaning.
fringe benefits
dire
retreat
independently
old-fashioned
rosy
succinct
uncertain
remuneration
41
42
43
44
45
46
47
We dont see any future in this market so weve decided to withdraw.

Our sales subsidiaries operate autonomously.
Ive been offered an attractive pay package with the new job.
The job also
comes with a number of perks.
Skills
Hugo got excellent exam results and his future looks promising.
His speech was short and to the point.
Share
prices are falling fast and the financial analysts have issued
Language
dreadful warnings.
48 Im afraid your chances of success are somewhat doubtful.
49 That managers attitudes to women are a bit behind the times!
B Choose two verbs from the list that could both be used in each
Writing
Speaking
sentence below.
accept
handle
achieve
jeopardise
admit
make
damage
deal with
penetrate
provide
enter
reach
give
take
50
51
52
53
54
55
We employ 5 staff to . customer complaints.

Normally the departmental manager should . the decision.
The project failed because we failed to . our goals.
The delegates at the conference were asked to . feedback.
The company is refusing to . liability for the loss.
He warned that taking this action could seriously .
international relations.
56 The plan is to . the market with our new design.
34

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Name/Class:
Exit Test
C Match the words in column A to the words in column B to make phrases and
match them to the definitions below.
ening
auction
centre
distribution
package
income
house
takeover
distribution
retail
bid
severance
chain
57 money and other advantages offered to an employee when a company

tells them to leave
58 the way in which wealth is shared by people in a country
59 an attempt to get control of a company by buying most of its shares
60 the location where goods are stored before being sent out to customers
61 a number of shops or stores owned or managed by the same company
62 a company that arranges sales in which items are sold to the highest
bidder
bulary
nglish
ading
mmar
Skills
ctions
Language
ading
Writing
Match each of the functions to the most appropriate phrase below.

63 State the goals of a meeting
64 Ask for opinions
65 Encourage contributions at a brainstorming.
66 Signal that you want to say something.
67 Resolve a conflict.
68 Soften a request.
69 Summarise the points so far.
a)
b)
c)
d)
e)
f)
g)
aking
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Id like to make a suggestion.

Lets recap before we go on.
What we need to achieve today is
Does anyone have any feelings about ?
We were hoping to pay a little less.
Fire away!
How do you think we should deal with this?
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Name/Class:
Use of English
Exit Test
Reading
A Read the article and complete the gaps with the extracts (af ).
BanGrammar
the bureaucracy
and bring in the bulldozers
Skills
The table in Jean-Franois Dehecqs
chief executive suite in Paris has
room for no more than a handful of
people to gather round. SanofiAventis, the company he runs, may
have become one of the worlds
largest pharmaceutical companies,
but he believes this table remains
big enough for all those needed to
take the key decisions.
Apart from Mr Dehecq, that means
just three other long-standing
colleagues in whom he has total
confidence. We .......... 70, he says.
We sit around this little table and
make decisions and apply them the
next morning. There are no
committees, no mucking around.
This is one of a number of his
defiantly distinctive approaches to
management. While executives in
many big pharma groups complain
that they are spending too much
time in large committees, trapped by
Functions
Reading
Writing
Speaking
heavy bureaucracy, Mr Dehecq

believes he .......... 71. He cites the plan
of a group of his managers to build a
new $100m vaccines plant in the US.
We challenged it, and then we said
Right, lets go. The reaction of
these guys was, So which
committee do we go to now? I said
tomorrow morning you get the
bulldozers on the site and start
building. We .......... 72.
That same small group of
executives came into play when
engineering Sanofis largest takeover with the purchase of the rival
French group Aventis in a highly
unusual, hostile takeover battle. Mr
Dehecq says the saga began as a
survival
strategy
for
Sanofi,
indicating that Pfizer, the worlds
largest drugs group, .......... 73 that
were eyeing his business for
acquisition
because
of
its
profitability.
Language
Despite the fact that Aventis was

larger, Mr Dehecq launched an
aggressive takeover and went on to
acquire his rival in a 50bn deal.
After the merger, most of Aventiss
top management lost their jobs, as
he .......... 74. Otherwise we would be
stuck in the mud like all the big
mergers with only 2 or 3 per cent
revenue growth this year, while we
are generating 11 per cent.
As for the future, he hints that any
of his three close colleagues could
take on his role when he comes up
for retirement in three years, and
with the boards approval he has
chosen a preferred successor
whose identity he will not reveal
who shares his vision. The essential
thing is that we dont end up working
by committees. If we .......... 75.
a) can best keep his company alive by retaining a direct approach that
cuts away bureaucracy
b) imposed Sanofis vision and style
c) was among a number of pharmaceutical companies
d) do that, we are dead
e) just took the decision
f ) dont need to talk to understand each other
B Now answer these questions about the article.

76 How would you describe Jean-Franois Dehecqs approach to
management?
a) cautious b) consultative c) decisive
77 What characterises other pharma groups decision-making?
a) a long, complex process
b) a fast, direct approach
c) a lack of red tape
78 Why did Jean-Franois Dehecq initially decide to acquire Aventis?
a) his own company was threatened with a takeover
b) Sanofi couldnt compete with the large pharma groups
c) he wanted to improve profitability
79 As a result of the merger
a) Jean-Franois Dehecq has had to change his management style.
b) the company is growing slowly.
c) senior managers at Aventis were sacked.
80 What do we know about the next CEO of Sanofi-Aventis?
a) He or she will make radical changes to the way the group is run.
b) He or she has already been chosen.
c) His or her appointment has already been announced.
36

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2006 Photocopiable
Use of English
Name/Class:
Reading
Exit Test
Reading
Writing
Grammar
Speaking
You work in the engineering department of a manufacturing firm. Your firm needs
to purchase a new motor for the pumping system at your plant and you have been
Skills
asked to investigate
three models that would all be suitable from a technical
point of view.
Functions
Use the data below and write a memo of 200 to 250 words to the Purchasing
Language
Manager. Tell him which motor you would recommend and give your reasons.
Reading
Writing
Speaking
Motor A
Motor B
Motor C (*new model)
Purchase price
$1,300
$1,900
$2,900
Annual running cost (based on energy use)
$3,066
$3,942
$2,628
Guarantee
1 year
3 years
5 years
$100 per year
$100 per year
Cost of service contract (after guarantee expires) $80 per year
You are going to have a speaking test that will last about 15 minutes. There
will be two parts:
Part A: You will be asked to prepare a short (34 minute) presentation.
Part B: You will have to ask for information about a conference venue, which you
should then summarise and evaluate.
Part A: Presentation
Choose one of the topics below and prepare a short presentation. You should
begin with a suitable introduction, divide the main information into about
three main parts, and end with a conclusion. You can make notes, but should
not try to read the whole presentation. You will have about 15 minutes to
prepare.
1 Make a presentation about a company. Give information about its activities
(products or services), its size, nationality of main offices or plants,
subsidiaries etc, and its strengths in the market.
2 Make a presentation about a job: either the job you have, or one you
would like to have. Describe what the job involves, why you chose it, and
what is most challenging or rewarding about it.
3 Make a presentation about a business person: either someone you work
with or a well-known person. Talk about what this person does, what they
have done or achieved in the past, and what special skills they have that
you admire.
Part B: Gathering information and summarising
You work for a media company. Your company wants to take over a video
games producer as a way to enter the video games market. Ask the examiner
for information about two possible companies: StarSports (based in the US)
and Silver Clouds (based in France).
Try to get the following information about each company:
type of game the company produces
sales performance: how well they are selling
when the company was set up
market value
profit last year
share price trend
You can ask as many questions as you like to get facts and check your
understanding. You can make notes. When you have all the facts, you will be
asked to make a summary comparing the two companies. You should then say
which one you think offers the best potential for a takeover.
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Name/Class:

1 Where will Alison travel to this week?

MARKET LEADER UPPER INTERMEDIATE TEST FILE

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Toy success story launched

Richard Tait and Whit Alexander

It is strange to think that if the

c) has been selling

MARKET LEADER UPPER INTERMEDIATE TEST FILE

B Match the questions and statements to the responses below.

MARKET LEADER UPPER INTERMEDIATE TEST FILE

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I am writing to . 32 for the position of marketing assistant, which is

I am enclosing my . 34 which gives details of my qualifications and

recruit / employ / fire / resign

MARKET LEADER UPPER INTERMEDIATE TEST FILE

As you know, we face intense 46 competition in this market, and our

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Food companies target health

. 52. Its clearly a

and vegetable drinks under its Knorr

just spending more money on research and development

d) Kathy Brownlie, Frost Sullivan

MARKET LEADER UPPER INTERMEDIATE TEST FILE

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Progress Test 1 (Units 15)

B Listen to the conversation again. If you hear an example of any of the

MARKET LEADER UPPER INTERMEDIATE TEST FILE

an electronic device that checks who is entering or leaving a building

Deutsche Post moves on Exel

logistics division. He .23

MARKET LEADER UPPER INTERMEDIATE TEST FILE

It . 25 already the world

have been holding

had been holding

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As you know, we are .......... 33 a lot of difficulties at present following the

MARKET LEADER UPPER INTERMEDIATE TEST FILE

B Match the definitions to the words and phrases underneath.

50 put you in the grapevine

51 beat about the wavelength

52 heard it on the bush

53 on the same purposes

54 We have successfully negotiated a deal and now we are drafting

56 Theyre planning to establish a new subsidiary in the Bahamas.

57 I hope we can rely on you to complete the report by the deadline.

58 Our new agent hasnt brought us any new business. He has

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mentioned you might be able to help me

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I had chosen to spend the day at

55 various meetings about many

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B Choose the best answer to each question.

MARKET LEADER UPPER INTERMEDIATE TEST FILE

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Progress Test 2 (Units 69)

how to stay within budget