ERIC LEWIS

Mobile Phone: 7202742687

Secondary Phone: 7202742687

E-mail: ERICLEWIS25@YAHOO.COM

ERIC LEWIS

Mobile Phone: 7202742687

Secondary Phone: 7202742687

E-mail: ERICLEWIS25@YAHOO.COM

ERIC D LEWIS
118 S MONACO PARKWAY UNIT A
DENVER CO 80224
EMAIL: ERICLEWIS25@YAHOO.COM
HM#7202742687 CELL#7209515296

Area's Of expertise:

• Previous retail and grocery audit experience including a proven ability to identify
and recover allowance and deal related overpayments or under-deductions required
• Willingness to work in a high risk/high reward position
• Experience with a recovery audit firm
• Willing to travel
• Financial and procurement position with in collection industry
• Strong understanding and working knowledge of the collectionl and customer
service industry
• Intermediate to advanced computer skills in Microsoft Office: Access, Excel and
Outlook
• Ability to work effectively in small and larg groups or teams
• Excellent oral and written communication skills

Work Experience:

ROCK WOOD ASSOCIATES Denver Co -2/2001-2/2010 COLLECTION

SPECIALIST
Responsible for developing and executing plans with both internal and 3rd party groups.
(Outbound, list, vendors, etc…)
In addition, manage segmentation of lists and do not call procedures to optimize results.
Act as the main point of contact for both internal and external Order Entry questions
comments and concerns related to the Midwest Region.
Ensure all concerns are tracked, addressed, and resolved in accordance with company
policy.
Maintain a high degree of customer service at all times.
Attend Regional operations calls to understand and identify any changes that will impact
the Midwest's Sales team, when applicable.
Conducts regular meetings with Supervisors and potentially agents, as needed, to ensure a
highly functioning business unit.
Collect customer payments in accordance with the payment due dates
Identify issues and circumstances attributing to loan delinquency and default
Communicate with other financial personnel regarding collection efforts
Review and monitor assigned loans and all applicable collection reports
Provide timely follow-up on payment arrangements and promises
Mail correspondence to customers to encourage payment of delinquent loans
Refer bankruptcy matters to the appropriate personnel

ARCADIA FINANCIAL Aurora, Co-09/1997 To 02/2001 COLLECTION

LEAD

Responsible for the management of all aspects of the Billing and Collection Department,
including continuous revenue enhancement.
Accountable for the management and coordination of all data entry, cash activities,
collections, AR analysis and review of processes.
Responsible for the scheduling and supervision of the personnel.
Accountable for timeliness, accuracy of data and customer service.
Responsible for employee review, development, and disciplinary actions as well as
ensuring department integrity and compliance.

OTHER ATTRIBUTES:
· Highly adaptable to changing work environments
· Ability to manage multiple priorities simultaneously .
· Ability to filter through significant detail and provide business deliverables
· Experience negotiating and handling confrontations professionally
· Strong interpersonal savviness; that relates to all levels
· Have passion for detail, recovery auditing and drive for results

EDUCATION:

Colorado State University - Fort Collins Co 91-95

B.A Sociology, Cert Criminal Justice

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