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SMARR
3806 Aspin Street
Portsmouth, VA 23703
757-434-9807
kelleysmarr@verizon.net
AREAS OF EXPERTISE
• Interpersonal skills:
o Resourceful problem solver: During my Student Internship Program (SIP) I
answered a client’s website requirement - developed the code to redirect his pipe
organ customers from his old website to his new website; This result in customer
retention and redirect of potential new clients
o Dedicated team player: Helped improved Drama Club attendance by creating and
distributing, flyers, posters, emailings, and announcements of weekly club
meetings; Club attendance increased over 300%
o Perceptive listener and adherence instructions: While working at Sam’s Club, I
was responsible for checking customer receipts for those exiting with packages-
anyone exiting without a receipt was redirected to customer service; This resulted
in fewer items taken out of the store without a purchase receipt
o Accepts and uses criticism: Used both positive and negative feedback on my SIP
project to develop a usable pictures webpage; the website is now available for
customer use
o Strong conflict resolution skills: By living on campus, I learned how to work with
other students with differing personalities, lifestyles, and disabilities; This
experience resulted in stronger coping skills and a greater awareness of others
o Always eager to learn: Learned Leather Crafting – Made keychains, bracelets, and
belts for family members and personal use; This newly learned skill added a sense
of accomplishment and increased independence
WORK HISTORY
EDUCATION
PROFESSIONAL TRAINING