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Your ATM Solutions Provider

3 DES Fix
Installation
&
User Manual

Page 1 of 46

N
C
R

Edition

October, 2005

Copyright Notice
The material in this document is the intellectual property of Pi Systems International,

LP. We take care in the preparation of this document, but no guarantee is given
as to the correctness of its contents. Our products are under continual
improvement and we reserve the right to make changes without notice.

Trademarks
All trademarks used in this manual are the properties of their respective owners.
Diebold is a registered trademark of Diebold, Inc.
NCR is a registered trademark of National Cash Register, Inc.
Fujitsu is a registered trademark of Fujitsu Transaction Solutions, Inc.

Page 2 of 46

3 DES Fix
TABLE OF CONTENTS
Typical Communication Diagram.............................................................................................4
3 DES Fix Communication Diagram........................................................................................5
3 DES Fix Control Module 2....................................................................................................6
Machine Specific Section..........................................................................................................7
Instructions to perform Software Version Update on the control module................................7
3 DES Fix Item Check List for NCR ATMs.............................................................................8
3 DES Fix NCR Encrypting Pinpad........................................................................................9
3 DES Fix NCR 50xx Interface Board.....................................................................................9
3 DES Fix NCR 56xx/58xx Interface Board..........................................................................10
Hi BAPE Board Connection Reference for 3 DES Fix..........................................................11
Installation on NCR 5070.......................................................................................................14
Installation on NCR 5084.......................................................................................................15
Installation on NCR 5085.......................................................................................................17
Installation on NCR 5088.......................................................................................................18
Installation on NCR 5670.......................................................................................................19
Installation on NCR 5674/75..................................................................................................21
Installation on NCR 5674/75 With VAULT BAPE................................................................22
Installation on NCR 5684 & 5685..........................................................................................23
Installation on NCR 5684 & 5685 with VAULT BAPE.........................................................24
Installation on NCR 5688.......................................................................................................25
Installation on NCR 5688 with VAULT BAPE......................................................................26
Installation on NCR 5840.......................................................................................................27
Installation on NCR 5890.......................................................................................................28
3 DES Fix Configuration........................................................................................................29
Your new 3 DES Fix EPP...................................................................................................32
Master Key Security Measures...........................................................................................33
Master Key Entry Instructions............................................................................................34
Single DES vs. Triple DES.................................................................................................39
Pass Thru Procedure......................................................................................................39
For Single DES Encryption in EPP (NOT PASS THRU MODE).............................................39
Technical Appendices..............................................................................................................40
3 DES Fix Technical Support.................................................................................................40
Software Version Update Instructions....................................................................................41
3 DES Fix Messages Displayed on ATM Monitor.................................................................41
Operator Action/ Intervention.................................................................................................42
3 DES Fix Configuration Menu Options................................................................................43
3 DES Fix Control Module Error Code Definition List.........................................................44
Diagnostic Key Codes for 3 DES Fix VISA EPP for 56xx....................................................45
Diagnostic Key Codes for 3 DES Fix VISA EPP for 50xx....................................................46

Page 3 of 46

Typical Communication Diagram

TELCO - 2 wire
Dialup, 4 wire
Dedicated Line,
CDPD, Frame Relay
etc.

MODEM
DCE
25 Pin Female
25 Pin Male

Comm. Cable

25 Pin Male
25 Pin Female

ATM/DTE
Welcome

Cust.
Kybd

Page 4 of 46

3 DES Fix Communication Diagram

TELCO - 2 wire
Dialup, 4 wire
Dedicated Line,
CDPD, Frame
Relay, etc.

MODEM
DCE
25 Pin Female
25 Pin Male

Comm. Cable

25 Pin Female

25 Pin Male
Comm. Cable

3 DES Fix
CONTROL
MODULE
ATM

9 Pin Serial

25 Pin Male

MODEM

COM

ISLAND ATM Special Note


The 3DES Controller will be inserted in the

25 Pin Female

Communications line within the ATM.


The 3DES controller should be installed inside of the ATM.

ATM/DTE

Ensure that the ATM has a dual AC Receptacle installed


to supply 110 Volt AC Power for the 3 DES FIX System

Welcome

3 DES
PINPAD

Page 5 of 46

3 DES Fix Control Module 2

CONNECTIONS
ATM Connects to ATMs RS-232 Serial Communication Port via a standard
DB 25 Pin Male to Male straight-thru cable. (Existing Modem cable OK)
MODEM - Connect to Existing Modem (where ATM was previously connected)
COM Connects to the 3 DES Fix EPP at J5 via a Serial Cable. Also carries EPP Power.
POWER Transformer plugs in here.
(Note: power supply is dual voltage)
USB For Software Updates and Logging Functions
STATUS LEDS
POWER Power On Indicator also serves as a Blinking Indicator when
Updating Software via the USB Port
MODEM RD Receive data from the Host Modem to the Control Module
MODEM TD Transmit Data from the Control Module to the Host Modem
ATM DTR Displays the Status of the Data Terminal Ready Signal from the ATM
ATM TD This LED indicates Data Transmitted to the ATM

Page 6 of 46

Machine Specific Section


This section provides specific instructions for NCR ATMs.
If specific instructions are not present for the ATM that you are working on, please call the
Help Desk 1-800-831-5723
Technical Support will supply you with updates pertaining to your installation.

Attention 3 DES Fix Installer: Please update the control module using the
following steps prior to installation.
Instructions to perform Software Version Update on the control module
1. If the 2 Update Files were emailed to you, save them to your PC first.
2. Format the USB drive (FAT only) before copying the files to it.
NOTE: Click on the icon in the Systray to stop the USB device before disconnecting the
USB drive from the PC.
3. Turn OFF the 3 DES Fix Control Module.
4. INSERT the USB DRIVE containing the Update1 and Update2 Files on it.
5. Power on the 3 DES Fix Control Module.
6. Within 10 Seconds, the Green LED on the box will Come on, Go Off then blink rapidly
for about 6 seconds. Once the Green LED on the Control Module stops blinking, wait 5
seconds, then Power OFF the Control Module.
7. Remove the USB DRIVE.
NOTE: If you are going to leave a Logging Key (USB DRIVE containing Logging Files)
in the Control Module, Insert the USB Logging Key after removal.
8. Power the ATM off, and then power the ATM back on. Allow it to load its internal
software or firmware. Proceed with the next step when ATM becomes idle.
9. When the ATM is idle, power on the 3 DES Fix control module.
10. The ATM should take a download from the host network processor.
NOTE: Within 10 minutes. Call Processor and request Load if the ATM does not take a
load automatically.
11. After the ATM is In Service Perform Several Test Transactions to ensure reliable
performance.
12. Write the new Software Version Number on the Label that is currently on the 3 DES Fix
Control Module.
NOTE: If the ATM was turned off while it was in the Maintenance/Supply Mode, it
may be necessary to cycle the ATM In and Out of Supply Mode to bring the ATM back
in Service.

Page 7 of 46

3 DES Fix Item Check List for NCR ATMs

Interface Cable dependent on how ATM was reported to be configured

QTY

DESCRIPTION

3 DES Fix EPP NCR 50xx or 56xx

EPP Mounting Bracket (where applicable)

Ribbon Cable EPP to Interface Bd.

Ribbon Cable from Interface Bd. to Terminal I/O

EPP Interface Bd. For NCR 50XX

SERIAL CABLE EPP

CONTROL MODULE

25 PIN M - 25 PIN F COMM CABLE

POWER SUPPLY FOR CONTROL MODULE

MISC (SCREWS, TIE WRAPS ETC)

Page 8 of 46

3 DES Fix NCR Encrypting Pinpad

For NCR 5000 Connector Reference

3 DES Fix NCR 50xx Interface Board.

D1
1

J2

J3

GTI

J1

NCR Keypad Interface Bd.

J4
1

P/N: BRD-300-101

50XX Keypad Interface Bd.


J1
J2
J3
J4

Serial Cable to Control Module


EPP Ribbon Cable
New Ribbon Cable to J10 on TERMINAL I/O Bd.
Original Cable From J10 of TERMINAL I/O Bd.

Page 9 of 46

3 DES Fix NCR 56xx/58xx Interface Board.

J8
1

J1

J7

D1

J2
J4

GTI
56XX Keypad Interface Bd.

J3
1

J6
1

J5
1

56XX Keypad Interface Bd.


Jack Assignment when connecting to a Standard Hi Bape Encryptor
J1
J2
J3
J4
J5
J6
J7
J8

EPP Ribbon Cable


Original 30 Pin Cable from J8 on Hi BAPE BD
New 26 Pin Ribbon Cable to HI BAPE Bd. at J8
Serial Cable to 3 DES Fix Control Module Port Marked COM
Can be used for an SDC Extension
Can be used for an SDC Extension
Left Function Keyboard
Right Function Keyboard

Jack Assignment when Converting from a Vault Bape Encryptor


J1
J2
J3
J4
J5
J6
J7
J8

EPP Ribbon Cable


To Hi BAPE Bd. at J8
Maintenance Keyboard (if Used)
Serial Cable to 3 DES Fix Control Module Port Marked COM
Can be used for an SDC Extension
Can be used for an SDC Extension
Left Function Keyboard
Right Function Keyboard

Page 10 of 46

Hi BAPE Board Connection Reference for 3 DES Fix

J2 - SDC Bus
From ATM or Extension Cable
(Always Used Here)

J8 - Ribbon Cable to J2 or J3
of Pi Keypad Interface
(J2 and J3 are Paralleled)
(Returns Keypad Signals from EPP
and FDSK Keypads to Hi BAPE BD.)
This is a Stranded Cable if a Hi BAPE
Conversion Kit

J4 - Boot

Jumper, Part# Pi-110 of 3 DES Fix Kit (Always Used Here)

3 DES Fix NCR Keypad Interface Board


RIGHT FDSK Keyboard

LEFT FDSK Keyboard

Flashing RED LED

EPP CABLE

To J8 on
HI BAPE

Page 11 of 46

Serial Cable
to Control Module

Removal of Left Side Cover (5084/5 Only)

Route Cables Down and Out of Left Side Cover

Page 12 of 46

Terminal I/O Board. J10

NCR 50XX

Terminal I/O BD. J10

P10/J10

PLUGS On To
J7 of NCR
Interface Bd.
Red or Blue wire
Indicates Pin 1

Page 13 of 46

Installation on NCR 5070


Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
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12.
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29.
30.

Power Down the ATM.


Open Top Hood to Access the Customer Keyboard.
Place the 3 DES Fix Controller on the top of the ATM.
Pop up Plastic Rivets that secure the Customer Keyboard in Place.
Disconnect the Keyboard Interface Cable from the Customer Keyboard.
Tape up exposed Pins on original Connector and Tuck away. (No longer used.)
Remove the Original Customer Keyboard with housing and set aside.
Connect the new Ribbon cable to the 3 DES Fix EPP
Route the new KYB Ribbon cable to the Card Cage Near the Terminal I/O BD.
Access the Card Cage Assy. Locate P10 on the Terminal I/O Bd. (See Photo Page 12)
Mount the New Keypad Interface Bd. near J10 on the Terminal I/O Bd.
Plug in the New Ribbon cable that you routed from the Customer Keyboard to J2 on the
Connector Keypad Interface Bd.
Disconnect the Cable from P10 on the terminal I/O Bd. and connect it to J4 on the Keypad
Interface Bd. (P/N BRD-300-101).
Install the new Short Ribbon cable from J3 on the Keypad Interface Bd. to P10 on the Terminal
I/O Bd. in the Card Cage.
Install the Serial Interface Cable connecting it to the Keypad Interface Bd. at J1, and then route it
to the 3 DES Fix Controller on top of the ATM.
Connect the Serial interface cable to THE PORT MARKED COM on the 3 DES Fix
Controller.
Locate the EPP power plug at the end of the new cable. Plug it into the Power Jack on the 3 DES
Fix controller next to THE PORT MARKED COM (refer to Photo on Page 7)
Remove the RS-232 Communications cable from the Existing Modem or Communications
Controller and Connect to the 3 DES Fix Control Module at the port marked ATM
Connect New 25 pin Communications Cable (supplied with 3 DES Fix Replacement System Kit)
from the 3 DES Fix Control Module Port marked MODEM to the Existing Modem or
Communications Controller. (MODEM to THE PORT MARKED MODEM)
Double-check all connections.
Install the DC Power Supply PLUG into the 3 DES Fix Controller.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to a 110v AC Receptacle.
The Controller will auto sync the Protocol, Poll Address and the Baud rate to the ATMs preconfigured settings.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.
Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).

Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it. If you have
loaded software, pulled the Processor or otherwise caused the loss of A & B Single DES Keys,

please Enter All 1s or Generic Keys into the A and B Keys.

Page 14 of 46

Installation on NCR 5084


UPDATE WITH - REMOVE FASCIA VERSION
3 DES Fix
9/12/2015
Inspect and identify each item shipped with the 3 DES FIX.
1.
2.
3.
4.
5.
6.
7.
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9.
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29.

30.

Power Down the ATM.


Remove Left Side Cover of ATM if Possible by loosening 3 Phillips Screws.
Slide Printer Tray out, and Remove the Monitor, set aside.
Pull the card reader back.
Loosen 2 nuts on the plate that holds the Customer Keyboard in Place.
Remove the Heater under Keyboard if installed, set aside.
Remove the screws for the Lens retaining bracket.
Disconnect all the cables and strain relief from the Fascia to the ATM base in order to
remove the fascia.
Loosen the two Fascia retaining nuts, located left and right center of the Fascia.
From the front of the ATM remove the Stainless Steel ring from around the Fascia.
Remove the light lens.
Remove the four screws at the top front of the ATM, made visible by removing the light
lens.
Slowly lift out Fascia ensuring all cables were disconnected and strain relief removed.
Remove Original Customer Keyboard with old gasket, set aside.
Install gaskets on 3 DES FIX EPP and install in to the fascia. Only tighten mounting
screws finger tight. Adjust EPP for center and ensure snug fit.
Reinstall Fascia; install four screws removed; replace light lens; replace Stainless Steel
ring.
Tighten the two fascia retaining nuts loosened in step 9.
Reconnect all cables and strain relief removed in step 8.
Route the new KYB Ribbon cable to the Card Cage Near the terminal I/O Bd.
Reinstall Heater assembly and tighten down all screws.
Place the 3 DES FIX Controller on the top of the ATM.
Access the Card Cage Assy. Locate P10 on the Terminal I/O Bd.
Mount the 3 DES FIX Keypad Interface Bd. near J10 on the Terminal I/O Bd.
Plug in the New Ribbon cable that you routed from the EPP to J2 on the Keypad
Interface Bd.
Disconnect the Cable from P10 on the terminal I/O Bd. and connect it to J4 on the
Keypad Interface Bd.
Install the new Short Ribbon cable from J3 on the Keypad Interface Bd. to P10 on the
Terminal I/O Bd. in the Card Cage.
Install the Serial interface cable connecting it to the Keypad Interface Bd. at J1, and
then route it to the 3 DES FIX Controller on top of the ATM.
Connect the Serial interface cable to where marked COM on the 3 DES FIX Control
Module.
Remove the RS-232 Communications cable from the Existing Modem or
Communications Controller and Connect to the 3 DES Control Module where marked
ATM.
Connect New 25 pin Communications Cable (supplied with 3 DES Replacement
System Kit) from the 3 DES FIX Control Module where marked MODEM to the
Existing Modem or Communications Controller.

Page 15 of 46

31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.
43.
44.

Lift plate and tighten nuts. Reinstall Glass if removed. Double-check all connections.
Install the DC Power Supply connector into the 3 DES FIX Controller.
Reinstall the Heater under the Keyboard. (if used)
Reinstall the Monitor.
Remount the ATMs left Side Cover and Secure.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Power Supply to an AC Receptacle.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.
Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).

Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it.
If you have caused the loss of A & B Single DES Keys, please Enter All
1s or Generic Keys into the A and B Keys.

Page 16 of 46

Installation on NCR 5085


Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.

Power Down the ATM.


Remove Left Side Cover of ATM if Possible by loosening 3 Phillips Screws.
Slide Printer Tray out, and Remove the Monitor, set aside.
Remove the Heater under Keyboard if installed, Set aside
Place the 3 DES Fix Controller on the top of the ATM.
Loosen 2 nuts on the plate that holds the Customer Keyboard in Place.
Disconnect the Keyboard interface cable ONLY from the Customer Keyboard.
Remove the Original Customer Keyboard and set aside.
Remove the Original Gasket from the Fascia (if the gasket did not already come out with the
Old Keyboard.)
10. Install the 3 DES Fix EPP into fascia. Reinstall heater plate on the EPP and disconnect the
heater power. Route the New ribbon cable to the card cage. Make sure the NEW gasket is
seated. Do not Use Old Gasket. *You may need to remove the Glass.
11. Access the Card Cage Assy. Locate P10 on the Terminal I/O Bd.
12. Mount the New Connector Junction Bd. near J10 on the Terminal I/O Bd.
13. Plug in the New Ribbon cable that you routed from the EPP to J2 on the Connector Junction
Bd.
14. Disconnect the Cable from P10 on the terminal I/O Bd. and connect it to J4 on the Junction Bd.
15. Install the new Short Ribbon cable from J3 on the Junction Bd. to P10 on the Terminal I/O Bd.
16. Install the Serial interface cable connecting it to the Junction Bd. at J1, and then route it to the
3 DES Fix Controller on top of the ATM.
17. Connect the Serial interface cable to THE PORT MARKED COM on the 3 DES Fix
Controller.
18. Remove the RS-232 Communications cable from the Existing Modem or Communications
Controller and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM to
COM1)
19. Connect New 25 pin Communications Cable (supplied with 3 DES Replacement System Kit)
from the 3 DES Fix Control Module Port marked MODEM to the Existing Modem or
Communications Controller. (MODEM to CM PORT MARKED MODEM)
20. Lift plate and tighten nuts. Reinstall Glass if removed. Double-check all connections.
21. Install the DC Power Supply connector into the 3 DES Fix Control Module.
22. Reinstall the Heater under the Keyboard. (if used)
23. Reinstall the Monitor.
24. Remount the ATMs left Side Cover and Secure.
25. Power Up the ATM.
26. Do not proceed until the ATM has loaded its internal Software.
27. Connect the 3 DES Fix Power Supply to a 110v AC Receptacle.
28. The Controller will auto sync the Protocol, Poll Address and the Baud rate to the ATM.
29. Wait for Message Waiting for Configuration Mode, then
30. Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
31. Enter the Password 1= 121212 and Password 2 = 343434
32. The 3 DES Fix Configuration Menu will be displayed.
33. Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it.
If you have loaded software, pulled the Processor or otherwise caused the loss of A &
B Single DES Keys, please Enter All 1s or Generic Keys into the A and B Keys.

Page 17 of 46

Installation on NCR 5088


Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Power Down the ATM.


Disconnect Receipt transport and set aside.
Disconnect and remove the Card Reader and its base housing.
Disconnect and remove Monitor.
Remove the Heater under Keyboard if installed, Set aside
Place the 3 DES Fix Controller on the top of the ATM.
Loosen 2 nuts that hold the Customer Keyboard in Place.
Disconnect the Keyboard interface cable only from the Customer Keyboard.
Remove the Original Customer Keyboard and set aside.
Remove the Original Gasket from the Fascia (if the gasket did not already come out with the Old
Keyboard.)
11. Connect the NEW Ribbon cable to the 3 DES Fix EPP and install into fascia. Make sure the
NEW gasket is seated. Do not Use Old Gasket.
12. Route the new KYB Ribbon cable to the Card Cage Near the Terminal I/O Bd.
13. Access the Card Cage Assy. Locate P10 on the Terminal I/O Bd.
14. Mount the New Connector Junction Bd. near J10 on the Terminal I/O Bd.
15. Plug in the New Ribbon cable from the EPP to J2 on the NCR Interface Bd.
16. Disconnect the Cable from J10 on the Term. I/O Bd, connect it to J4 on the Junction Bd.
17. Connect the new Ribbon cable from J3 on the Junction Bd. to J10 on the Terminal I/O Bd.
18. Install the Serial Interface Cable connecting it to the Junction Bd. at J1, then route it to 3 DES
Fix Control Module on top of the ATM.
19. Connect the Serial interface cable to THE PORT MARKED COM on the 3 DES Fix Control
Module.
20. Remove the RS-232 Communications cable from the Existing Modem or Communications
Controller and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM)
21. Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module Port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
22. Double-check all connections.
23. Install the DC Power Supply connector into the 3 DES Fix Control Module.
24. Reinstall the Heater under the Keyboard (if used)
25. Reinstall the Monitor.
26. Reinstall the Card Reader and housing.
27. Reinstall the Receipt Transport.
28. Power Up the ATM.
29. Do not proceed until the ATM has loaded its internal Software.
30. Connect the 3 DES Fix Power Supply to a 110v AC Receptacle.
31. The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
32. Wait for Message Waiting for Configuration Mode, then
33. Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
34. Enter the Password 1= 121212 and Password 2 = 343434
35. The 3 DES Fix Configuration Menu will be displayed.
36. Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it.
If you have loaded software, pulled the Processor or otherwise caused the loss of
A & B Single DES Keys, please Enter All 1s or Generic Keys into the A and B Keys.

Page 18 of 46

Installation on NCR 5670


PRELIMINARY 5/23/2005
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.

Power Down the ATM.


Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Mount the 3 DES Fix EPP in the 3 DES Fix Bezel.
Route EPP cable through the bezel by fan folding the cable and have 16extended out
of the bezel prior to installing the back plate removed in step 3.
6. Remount keyboard assembly with the 3 DES Fix EPP installed.
7. Install jumper plug in J4 on the BAPE board. Orientate pin 1 of the jumper with pin 1
or 2 of J4 connector of the BAPE Bd. Install BAPE cover with standoffs provided with
the 3 DES Fix Kit.
8. Relocate the BAPE Board under the receipt printer. Use the pre-existing SDC Bus
connection for motorized reader, if reader is not present.
9. Mount 3 DES Fix Keypad Interface Board to the swipe reader controller using the
standoffs provided.
10. Connect the NEW Ribbon cable attached to the 3 DES Fix EPP to the 3 DES Fix
Keypad Interface Board to (J1).
11. Connect the Original 30 pin cable from the BAPE board to the 3 DES Fix Keypad
Interface Board to (J2) 26 pin connector, lining up pins 3 & 4 on the Original cable
with pins 1 & 2 on the interface board.
12. Connect the 26 pin ribbon cable (PI-108) to the keypad interface board (J3) and to the
BAPE J8.
13. Route and connect the Function Key Cables (PI-106) to the keypad interface board and
the function keypads. Left function to (J7) and the Right to (J8).
14. Route through the back of the ATM and connect the EPP serial interface cable (PI001B) to the keypad interface board (J4). See pictorial next page for example.
15. The 3 DES Fix Control Module placement depends on where the Modem is located.
The Control Module needs to be located in close proximity of the Modem. Preferably
on top of or beside Modem depending on Modem location.
16. Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix
Control Module.
17. Remove the RS-232 Communications cable from the Existing Modem or
Communications Controller and Connect to the 3 DES Fix Control Module at The port
marked ATM (ATM).
18. Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module port marked
MODEM (Modem) to the Existing Modem or Communications Controller.
19. Double-check all connections.
20. Install the DC Power Supply connector into the 3 DES Fix Control Module.
21. Power Up the ATM.
22. Do not proceed until the ATM has loaded its internal Software.
23. Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
24. Power on the 3 DES Fix Control Module. Power switch opposite side from all the
connectors.

Page 19 of 46

25. The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
26. Wait for Message Waiting for Configuration Mode, then
27. Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
28. Enter the Password 1= 121212 and Password 2 = 343434
29. The 3 DES Fix Configuration Menu will be displayed.
30. Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this
manual).
5670 Serial Cable Routing

Loosen Brace Screw and Insert


the EPP end of the Serial Cable
thru the Corner Opening.

Page 20 of 46

Installation on NCR 5674/75


PRELIMINARY 5/25/2005
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
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20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.

Power Down the ATM.


Remove the dispenser shutter assembly.
Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Mount the 3 DES Fix EPP in the 3 DES Fix Bezel.
Route EPP cable through the bezel by fan folding the cable and have 16extended out of the bezel prior
to installing the back plate removed in step 4.
Remount keyboard assembly with the 3 DES Fix EPP installed.
Install jumper plug in J4 on the BAPE board. Orientate pin 1 of the jumper with pin 1 of J4 connector of
the BAPE Bd. Install BAPE cover with standoffs provided with the 3 DES Fix Kit.
Mount the BAPE Board on the back of the customer keypad bracket.
Mount 3 DES Fix Keypad Interface Board on the back of the customer keypad bracket, left of the BAPE
Bd. using the standoffs provided.
Connect SDC Bus connector in the ATM cable harness to the BAPE Bd. At J2.
Connect the NEW Ribbon cable attached to the 3 DES Fix EPP to the 3 DES Fix Keypad Interface
Board to (J1).
Route and connect the Function Key Cables (PI-106) to the keypad interface board and the function
keypads. Left function to (J7) and the Right to (J8).
Route and connect the EPP serial interface cable (PI-001B) to the keypad interface board (J4).
The 3 DES Fix Control Module placement depends on where the Modem is located. The Control
Module needs to be located in close proximity of the Modem. Preferably on top of or beside Modem
depending on Modem location.
Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM).
Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
Double-check all connections.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
Power on the 3 DES Fix Control Module. Power switch opposite side from all the connectors.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.
Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
NOTE: The BAPE may need to have generic master keys loaded prior to loading the Triple
DES Master Keys

Page 21 of 46

Installation on NCR 5674/75 With VAULT BAPE


PRELIMINARY 5/25/2005
NOTE: If the Original BAPE Bd. is located in the Vault, you must perform the BAPE
Conversion prior to installing the 3 DES Fix Kit. Instructions highlighted in yellow pertain
to the Vault BAPE Conversion.
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.

Power Down the ATM.


Remove the dispenser shutter assembly.
Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Remove the 40 Pin Y cable connector from the Original Keyboard assembly.
Place the cable connector removed in previous step in the 3 DES Fix Bezel.
Connect cable (PI-111) to 40 pin Y connector.
Mount the 3 DES Fix EPP in the 3 DES Fix Bezel.
Route EPP cable through the bezel by fan folding the cable and have 16extended out of the bezel prior
to installing the back plate removed in step 4.
Remount keyboard assembly with the 3 DES Fix EPP installed.
Install jumper plug in J4 on the NEW BAPE board. Orientate pin 1 of the jumper with pin 1 of J4
connector of the BAPE Bd. Install BAPE cover with standoffs provided with the 3 DES Fix Kit.
Mount the BAPE Board on the back of the customer keypad bracket.
Mount 3 DES Fix Keypad Interface Board on the back of the customer keypad bracket, left of the BAPE
Bd. using the standoffs provided.
Connect SDC Bus connector in the ATM cable harness to the NEW BAPE Bd. At J2.
Connect the NEW Ribbon cable attached to the 3 DES Fix EPP to the 3 DES Fix Keypad Interface
Board to (J1).
Connect the cable, (PI-112) the end with no pins in position 1 & 2 to the 3 DES Fix Keypad Interface
Board at (J2) (26 pin connector).
Connect the cable from the Y connector (PI-111) from step 7 to the keypad interface board (J3).
Route and connect the Function Key Cables (PI-106) to the keypad interface board and the function
keypads. Left function to (J7) and the Right to (J8).
Route and connect the EPP serial interface cable (PI-001B) to the keypad interface board (J4).
The 3 DES Fix Control Module placement depends on where the Modem is located. The Control
Module needs to be located in close proximity of the Modem. Preferably on top of or beside Modem
depending on Modem location.
Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM).
Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
Disconnect Vault BAPE power and SDC Bus connections.
Double-check all connections.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
Power on the 3 DES Fix Control Module. Power switch opposite side from all the connectors.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.
Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
NOTE: The new HIGH BAPE will need to have generic master keys loaded prior to
loading the Triple DES Master Keys

Page 22 of 46

Installation on NCR 5684 & 5685


PRELIMINARY 3/22/2005
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.

Power Down the ATM.


Dismount maintenance panel.
Remove ATM hood.
Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Mount the 3 DES Fix EPP in the 3 DES Fix bezel.
Install New gasket to the EPP on the outside of the bezel.
Relocate BAPE Board to the 3 DES Fix bezel.
Install jumper plug in J4 on the BAPE board.
Route EPP cable through the bezel prior to installing the back plate removed in step 5.
Mount 3 DES Fix Keypad interface board to the (find a suitable location).
Connect the NEW Ribbon cable from the 3 DES Fix EPP to the 3 DES Fix Keypad interface board to
(J1).
Connect the Original 30 pin cable from the BAPE board to the 3 DES Fix Keypad interface board to (J2)
26 pin connector, lining up pins 3 & 4 on the Original cable with pins 1 & 2 on the interface board.
Connect the Original SDC Bus connector to the BAPE board.
Connect the 26 pin ribbon cable to the keypad interface board (J3) and to the BAPE J8.
Remount keyboard assembly with the 3 DES Fix EPP installed.
Place the 3 DES Fix Controller in the ATM on top of the Vault.
Route and connect the Function key cables to the keypad interface board and the function keypads. Left
function to (J7) and the Right to (J8)
Route and connect the EPP serial interface cable to the keypad interface board (J4).
Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM)
Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
Remount the ATM hood and maintenance panel.
Double-check all connections.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
Power on the 3 DES Fix Control Module. (The Power Switch is on the opposite side from all the
connectors.)
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.

Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this
manual).

Call for instructions if the ATM will not take a Load (See Tech Support Page)

NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it. If you
have caused the loss of A & B Single DES Keys, please Enter All 1s or Generic Keys into the
A and B Keys.

Page 23 of 46

Installation on NCR 5684 & 5685 with VAULT BAPE


NOTE: If the Original BAPE Bd. is located in the Vault, you must perform the BAPE
Conversion prior to installing the 3 DES Fix Kit. Instructions highlighted in yellow pertain
to the Vault BAPE Conversion.
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.

Power Down the ATM.


Dismount maintenance panel.
Remove ATM hood.
Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Mount the 3 DES Fix EPP in the 3 DES Fix bezel. Utilizing the hardware provided in the miscellaneous
hardware kit.
Install new gasket to the EPP on the outside of the bezel.
Relocate NEW BAPE Board to the 3 DES Fix bezel.
Install jumper plug in J4 on the BAPE board.
Route EPP cable through the bezel prior to installing the back plate removed in step 5.
Mount 3 DES Fix Keypad interface board to the (Find Location).
Connect the NEW Ribbon cable from the 3 DES Fix EPP to the 3 DES Fix Keypad interface board to
(J1).
Connect the closest SDC Bus connector to the NEW BAPE board. If none available use the SDC Bus
extension cable (PI-109).
Connect the cable, (PI-112) the end with no pins in position 1 & 2 to the 3 DES Fix Keypad Interface
Board at (J2) (26 pin connector).
Remount keyboard assembly with the 3 DES Fix EPP installed.
Connect the two-position connector off of J8 of the BAPE BD to a 5-volt source in the ATM.
Route and connect the Function key cables to the keypad interface board and the function keypads. Left
function to (J7) and the Right to (J8).
Route and connect the EPP serial interface cable to the keypad interface board (J4).
Place the 3 DES Fix Controller in the ATM on top of the Vault.
Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM)
Connect New 25-pin Comm. Cable from the 3 DES Fix Control Module port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
Disconnect Vault BAPE power and SDC Bus connections.
Remount the ATM hood and maintenance panel.
Double-check all connections.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
Power on the 3 DES Fix Control Module. Power switch opposite side from all the connectors.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.
Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
NOTE: The new HIGH BAPE will need to have generic master keys loaded prior to
loading the Triple DES Master Keys

Page 24 of 46

Installation on NCR 5688


PRELIMINARY 3/22/2005
Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.

Power Down the ATM.


Dismount maintenance panel.
Remove ATM hood.
Remove the Original Customer Keyboard assembly.
Remove the back plate from the Original Keyboard assembly.
Mount the 3 DES Fix EPP in the 3 DES Fix bezel.
Install new gasket to the EPP on the outside of the bezel.
Relocate BAPE Board to the 3 DES Fix bezel.
Install jumper plug in J4 on the BAPE board.
Route EPP cable through the bezel prior to installing the back plate removed in step 5.
Mount 3 DES Fix Keypad interface board to the (find a suitable location).
Connect the NEW Ribbon cable from the 3 DES Fix EPP to the 3 DES Fix Keypad interface board to
(J1).
Connect the Original 30 pin cable from the BAPE board to the 3 DES Fix Keypad interface board to (J2)
26 pin connector, lining up pins 3 & 4 on the Original cable with pins 1 & 2 on the interface board.
Connect the Original SDC Bus connector to the BAPE board.
Connect the 26 pin ribbon cable to the keypad interface board (J3) and to the BAPE J8.
Remount keyboard assembly with the 3 DES Fix EPP installed.
Place the 3 DES Fix Controller in the ATM on top of the Vault.
Route and connect the Function key cables to the keypad interface board and the function keypads. Left
function to (J7) and the Right to (J8).
Route and connect the EPP serial interface cable to the keypad interface board (J4).
Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM)
Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module Port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
Remount the ATM hood and maintenance panel.
Double-check all connections.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
Power on the 3 DES Fix Control Module. Power switch opposite side from all the connectors.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.

Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this
manual).

Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it. If you have caused the
loss of A & B Single DES Keys, please Enter All 1s or Generic Keys into the A and B Keys.

Page 25 of 46

Installation on NCR 5688 with VAULT BAPE


NOTE: If the Original BAPE Bd. is located in the Vault, you must perform the BAPE
Conversion prior to installing the 3 DES Fix Kit. Instructions highlighted in yellow pertain
to the Vault BAPE Conversion.
Inspect and identify each item shipped with the 3 DES Fix.
1. Power Down the ATM.
2. Dismount maintenance panel.
3. Remove ATM hood.
4. Remove the Original Customer Keyboard assembly.
5. Remove the back plate from the Original Keyboard assembly.
6. Mount the 3 DES Fix EPP in the 3 DES Fix bezel. Utilizing the hardware provided in the miscellaneous
hardware kit.
7. Install new gasket to the EPP on the outside of the bezel.
8. Relocate NEW BAPE Board to the 3 DES Fix bezel.
9. Install jumper plug in J4 on the BAPE board.
10. Route EPP cable through the bezel prior to installing the back plate removed in step 5.
11. Mount 3 DES Fix Keypad interface board to the (Find Location).
12. Connect the NEW Ribbon cable from the 3 DES Fix EPP to the 3 DES Fix Keypad interface board to
(J1).
13. Connect the closest SDC Bus connector to the NEW BAPE board. If none available use the SDC Bus
extension cable (PI-109).
14. Connect the cable, (PI-112) the end with no pins in position 1 & 2 to the 3 DES Fix Keypad Interface
Board at (J2) (26 pin connector) and the other end with the pins in pos 1 & 2 to the BAPE BD J8.
15. Remount keyboard assembly with the 3 DES Fix EPP installed.
16. Connect the two-position connector off of J8 of the BAPE BD to a 5-volt source in the ATM.
17. Route and connect the Function key cables to the keypad interface board and the function keypads. Left
function to (J7) and the Right to (J8).
18. Route and connect the EPP serial interface cable to the keypad interface board (J4).
19. Place the 3 DES Fix Controller in the ATM on top of the Vault.
20. Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix Control Module.
21. Remove the RS-232 Communications cable from the Existing Modem or Communications Controller
and Connect to the 3 DES Fix Control Module at The port marked ATM (ATM)
22. Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module Port marked MODEM
(Modem) to the Existing Modem or Communications Controller.
23. Disconnect Vault BAPE power and SDC Bus connections.
24. Remount the ATM hood and maintenance panel.
25. Double-check all connections.
26. Install the DC Power Supply connector into the 3 DES Fix Control Module.
27. Power Up the ATM.
28. Do not proceed until the ATM has loaded its internal Software.
29. Connect the 3 DES Fix Power Supply to an 110v AC Receptacle.
30. Power on the 3 DES Fix Control Module. Power switch opposite side from all the connectors.
31. The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
32. Wait for Message Waiting for Configuration Mode, then
33. Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
34. Enter the Password 1= 121212 and Password 2 = 343434
35. The 3 DES Fix Configuration Menu will be displayed.
36. Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this manual).
NOTE: The new HIGH BAPE will need to have generic master keys loaded prior to
loading the Triple DES Master Keys

Page 26 of 46

Installation on NCR 5840


Inspect and identify each item shipped with the 3 DES Fix.
31. Power Down the ATM.
32. Remove the Original Customer Keyboard assembly.
33. Remove the back plate from the Original Keyboard assembly.
34. Mount the 3 DES Fix EPP in the 3 DES Fix Bezel.
35. Route EPP cable through the bezel by fan folding the cable and have 16extended out
of the bezel prior to installing the back plate removed in step 3.
36. Remount keyboard assembly with the 3 DES Fix EPP installed.
37. Install jumper plug in J4 on the BAPE board. Install BAPE cover with standoffs
provided with the 3 DES Fix Kit.
38. Relocate the BAPE Board. Reconnect the SDC Bus connection for the BAPE Board.
39. Mount 3 DES Fix Keypad Interface Board by the BAPE Board using the standoffs
provided.
40. Connect the NEW Ribbon cable attached to the 3 DES Fix EPP to the 3 DES Fix
Keypad Interface Board to (J1).
41. Connect the Original 30 pin cable from the BAPE board to the 3 DES Fix Keypad
Interface Board to (J2) 26 pin connector, lining up pins 3 & 4 on the Original cable
with pins 1 & 2 on the interface board.
42. Connect the 26 pin ribbon cable (PI-108) to the keypad interface board (J3) and to the
BAPE J8.
43. Route and connect the Function Key Cables (PI-106) to the keypad interface board and
the function keypads. Left function to (J7) and the Right to (J8).
44. Route the EPP serial interface cable (PI-001B) to the keypad interface board (J4).
45. Locate the 3 DES Fix Control Module in the pedestal of the ATM.
46. Connect the Serial interface cable to the port marked COM (com) on the 3 DES Fix
Control Module.
47. Remove the Communications cable from the Existing Communications Controller and
Connect to the 3 DES Fix Control Module.
48. Connect the Communications Cable from the 3 DES Fix Control Module to the
existing Communications Controller.
49. Double-check all connections.
50. Install the DC Power Supply connector into the 3 DES Fix Control Module. Connect
the 3 DES Fix Power Supply to an 110v AC Receptacle.
51. Power Up the ATM.
52. Do not proceed until the ATM has loaded its internal Software.
53. Power on the 3 DES Fix Control Module. Power switch opposite side from all the
connectors.
54. The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
55. Wait for Message Waiting for Configuration Mode, then
56. Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
57. Enter the Password 1= 121212 and Password 2 = 343434
58. The 3 DES Fix Configuration Menu will be displayed.
59. Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this
manual).

Page 27 of 46

Installation on NCR 5890


Inspect and identify each item shipped with the 3 DES Fix.
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
22.
23.
24.
25.
26.
27.
28.
29.
30.
31.
32.
33.
34.
35.
36.
37.
38.
39.
40.
41.
42.

Power Down the ATM.


Place the 3 DES Fix Controller on the top of the ATMs process.
Remove the RS-232 Communications cable from the ATM processor and Connect to the 3 DES Fix
Control Module at The port marked MODEM (Modem).
Connect New 25 pin Comm. Cable from the 3 DES Fix Control Module Port marked ATM (ATM) to
the ATM processor Communications Port.
Connect the Serial interface cable to THE PORT MARKED COM on the 3 DES Fix Control Module.
Route EPP serial cable up to the keypad location.
Install the DC Power Supply connector into the 3 DES Fix Control Module.
Connect the 3 DES Fix Power Supply to an 110v AC Receptacle. Make sure the Control Module is
powered off.
Remove rain gutter. Loosen 2 screws.
Remove dispenser exit shutter. Remove 4 screws and a cable.
Remove Customer keypad assembly. Remove 5 screws and two cables.
Remove the display bracket. Remove 10 screws and loosen 3.
Mount the 3 DES Fix EPP in the new bezel with the hardware provided and install new gasket to outside
of the bezel.
Mount the Keypad Interface board on the EPP bezel to the right.
Connect the ribbon cable from the 3 DES Fix EPP to the Keypad Interface board at J1.
Connect the two function key cables to the Keypad Interface board. Noting the positions. J7 is for the
Left function keys and J8 is for the Right function keys.
Connect the 26 pin ribbon cable to J3 on the Keypad Interface board. Pin 1 to pin 1.
Connect the 10 pin ribbon cable to J5 on the Keypad Interface board. Pin 1 to pin 1.
Remove the back bracket from the original customer keypad assembly. Set aside.
Connect the 6 pin EPP serial interface cable to J4.
Connect the Original 30 pin cable from the BAPE board to the 3 DES Fix Keypad interface board to (J2)
26 pin connector, lining up pins 3 & 4 on the Original cable with pins 1 & 2 on the interface board.
Connect the Original SDC Bus connector to J6.
Install the 3 DES Fix EPP bezel to the bracket removed in step 19 and install assembly in the ATM.
Route the Function keys cables to the function keypads. Noting the cable connected to J7 is for the Left
keys and J8 is for the Right keys.
Connect the appropriate cable to the function keypad. J7 to the Left and J8 to the right.
Replace the display bracket removed in step 12.
Remove the BAPE board from the original customer keypad assembly.
Install 40 pin Jumper plug on BAPE board where the original customer keypad was connected.
Mount the BAPE board in an impression 8.5 in. to the right of the customer keypad assembly.
Connect the SDC Bus (10 pin) cable and the 26 pin ribbon cable to the BAPE board.
Double-check all connections.
Reinstall the dispenser exit shutter removed in step 10.
Reinstall the rain gutter removed in step 9.
Power Up the ATM.
Do not proceed until the ATM has loaded its internal Software.
Power Up the 3 DES Fix Control Module.
The Controller will auto sync the Protocol, Poll Address and the Baud rate of ATM.
Wait for Message Waiting for Configuration Mode, then
Type 7777 on the EPP to access the 3 DES Fix CONFIGURATION MENU.
Enter the Password 1= 121212 and Password 2 = 343434
The 3 DES Fix Configuration Menu will be displayed.

Load the Master Keys via the 3 DES Fix EPP (See DES Key Loading Section of this
manual).

Call for instructions if the ATM will not take a Load (See Tech Support Page)
NOTE: The ATMs Original Encryption Bd. needs to have some keys loaded in it. If you have caused the
loss of A & B Single DES Keys, please Enter All 1s or Generic Keys into the A and B Keys.

Page 28 of 46

3 DES Fix Configuration


Please review any inserts and special instructions delivered with your 3 DES Fix kit.
Configuration and Master Key entry processes may have additional changes or
enhancements not included in this printing of the user manual
1. For Diebold Firmware based ATMs only - Change the Screen size on the ATM
Monitor by changing the Device Installation Table (DIT) CRT Option 1 needs = 001 for
40 X 20. Dont forget to change this DIT setting back to the appropriate value after
the Master Keys are loaded.
2. Power Fail ATM and allow it to load up its operating system.
3. When the ATM is Idle, Power Fail the 3 DES Fix Control Module. Go to and watch the
front Monitor on the ATM.)
4. The Control Module will AUTO SYNC to the ATM and Display the ATMs Poll Code.

OUT OF SERVICE
STARTING 3 DES Fix
EPP

v, XXXXXX
v.0.XXX

AUTO SYNC COMPLETED:

XX

Page 29 of 46

WAITING FOR CONFIG MODE

Wait Until WAITING FOR CONFIGURATION MODE, at this time, type in 7777.

Within 30 seconds the following screen should be displayed.

RECEIVING 3DES CONFIGURATION

3 DES CONFIGURATION
ENTER

EXIT

Page 30 of 46

Choose ENTER, the First Password Entry Screen will be displayed.

ENTER PASSWORD 1:
ACCEPT

EXIT

Enter Password 1 = 121212 then Choose ACCEPT


The Password 2 Screen will be displayed

ENTER PASSWORD 2:
ACCEPT

EXIT

Enter Password 2 = 343434 then Choose ACCEPT

Note: If INVALID PASSWORD is displayed, Press EXIT and try again.

Page 31 of 46

OBSERVE: The 3 DES Fix Configuration Menu will display on the Monitor.

CONFIGURATION MENU
1
2
3
4
5
6
7
8
9

CHANGE MASTER KEY


RESERVED
MISC CONFIG
TCP/IP CONFIG
CHANGE PASSWORD 1
CHANGE PASSWORD 2
DISPLAY CHECK SUMS
MODEM CONFIG
ATM CONFIG7

ACCEPT

EXIT

Other options are not for use at this time.

Your new 3 DES Fix EPP


The EPP will activate the Alpha Keys A thru F Only in the Master Key Entry Mode.

Page 32 of 46

Master Key Security Measures


There are two security elements to your new 3 DES Fix EPP based on the MasterCard/VISA
Triple DES Mandate:
1.

The Pinvelope
This provides security of the EPP from the moment of manufacture. Each EPP is
manufactured under dual control. These pins need to be entered during the Master Key Entry
Process to allow access within the secure part of the EPP.

The Pinvelope must remain under dual control within your organization.

2.

The Comvelope
Your processor provides the Comvelopes under dual control. The Comvelopes
assure security of all ATM transactions across the network.

The Network format of Comvelopes will vary (e.g. four16 digit keys or two 32 digit
keys). Please call Network technical support with any questions on how to construct your
Component 1 and Component 2 Master Keys.

Page 33 of 46

Master Key Entry Instructions


1.

Choose Menu Item 1 and hit Accept

2.
The Next Menu will allow you to choose the Master Key Component that you wish to
enter.

ENTER MASTER KEYS


SELECT OPTION
ACCEPT
1
2

COMPONENT 1
COMPONENT 2

EXIT

3. You will have 2 Pinvelopes that are unique to the EPP. Open your Pinvelope (Part 1 of
2) and Comvelope for Component 1. Choose Component 1 from the Menu. The first
screen will request the Pinvelope Number; the second will be for entry of the
Comvelope Master Key Component.
4. Type in the 6 Digit Pin from the Pinvelope and hit ACCEPT.

PINVELOPE COMPONENT 1
ENTER PINVELOPE VALUE

ACCEPT
CANCEL

(See the important diagram Your new 3 DES Fix EPP in the User Manual showing which
EPP Keys are activated as A-F when Loading Master Key Components.)
5. Enter the 32 Bit Component 1 Master Keys from the Comvelope. On NCR
Machines the Screen will not show all digits. It will show 30 asterisks and will
beep audibly for the last two digits entered.
Page 34 of 46

CHANGE COMPONENT 1
ENTER NEW VALUE
XXXXX
ACCEPT
CANCEL

6. When you have entered Component 1 and hit ACCEPT, the Checksum will be
rendered. Compare to the Checksum provided by the Network who issued the
Comvelope.
Note: If you have entered an incorrect PIN Number for the EPPs Pinvelope, you will
see the previous Checksum from the Old Master Key displayed. During the course of
loading the Master Key Component, if the Keyboard does not beep when you hit an
ALPHA Character, you have entered the wrong PIN. If the ALPHA character you are
attempting to enter happens to be a C(the Cancel Key), Key Loading will abort.

CKSM FOR COMPONENT 1 :

XXXXXX

EXIT

7. If the Checksum you received after loading Component Key 1 is correct, return to Step
2 and proceed with loading Master Key Component 2. Repeat steps above using
Pinvelope 2 and Master Key Component 2.
8. When both Components of the Master Keys have been loaded, and each Check Sum
verified, you may exit to the Select Options Screen

Page 35 of 46

9. If you wish to review the checksums for both Component 1,Component 2 and the
Overall Checksum, Choose # 7 Display Checksums.

MASTER KEY CHECKSUMS:


COMPONENT 1:
COMPONENT 2:
OVERALL 1 / 2:

XXXXXX
XXXXXX
XXXXXX

EXIT

10. You should exit now, then power fail and reboot the ATM, Control Module and
Modem.

RECEIVING ATM CONFIGURATION

OUT OF SERVICE
STARTING 3 DES Fix
EPP

v, XXXXXX
v.0.XXX

Page 36 of 46

AUTO SYNC COMPLETED:

XX

Pauses for about 15 to 20 seconds Displays previous Out of Service screen next diplays
the Out of Service Screen

OUT OF SERVICE
AUTO SYNC COMPLETED
EMU:
NCR
PROTO: BISYNC

PTTYPE SFTW
ADDR: 01

WAITING FOR CONFIG MODE

Page 37 of 46

RECEIVING ATM CONFIGURATION

(IN SERVICE SCREEN)


CUSTOM SCREEN PROVIDED BY LOAD

IMPORTANT NOTE
Ensure the ATMs original Encryptor Board has A & B Keys Loaded in it. The keys will not be
used, so just enter any keystroke except zeroes. Any Generic Set of keys is OK. If the ATM had
keys loaded previously you will not have to do this.

Page 38 of 46

Single DES vs. Triple DES


Why run the 3 DES Fix in Pass Thru Mode USING SINGLE DES?

Network is not ready to run Triple DES yet.


Cant get terminal changed over to the A98 System (Triple DES System) at the
Network Processor and youve already installed the 3 DES Fix Kit.
Performing the Physical Installs first before switching the ATMs over to Triple
DES.
Controller malfunction, and cant leave ATM down while Replacement Controller
is being shipped Overnight Delivery.

Pass Thru Procedure


(Using ATM Encryptor with new EPP)
Leave the Power connected to the Controller and have EPP connected to the Controller via
the 9 Pin Serial Interface Cable at COM3.
Make sure the COM Cables are such that the ATM is directly connected to the Modem.
(Controller is Bypassed) (Connecting the 2 COM Cables from the Controller is OK.)
Use the Old method of loading keys if you need to load any. Note: Your Single DES Keys
are likely still loaded in the ATM unless you had to get new keys.

This method of eliminating the 3 DES Fix Controller is also a quick way to verify the
operation of the EPP using standard keyboard Diagnostic without the Controller being in the
equation. When the Controller is connected for Triple DES, you can still, of course, run
Standard Keyboard Diagnostics on the EPP.

For Single DES Encryption in EPP (NOT PASS THRU MODE)


Note: You may also Load Single DES Encryption Keys into the EPP to run Single
DES. Controller must be connected between ATM and Modem.
See Master Key Entry - Follow the steps #3 through 6 in the Master Key Entry section
above. With the following changes:
Use BOTH Comvelopes entering the 16 Digit Comvelope Part A and the 16 digit
Comvelope Part B ALL in COMPONENT 1
Use 32 zeros 0 ALL in COMPONENT 2
Finish Master Key entry steps.
Important: Because the Master Key Setup Screen may be slightly different from this guide,
press the number corresponding to the MASTER Key Part in which you desire to enter. Then
press
ACCEPT

Reset the ATM and Power Fail the 3 DES Fix Control Module.
Restore Power and Allow the Network to load the ATM normally.

Page 39 of 46

Technical Appendices
3 DES Fix Technical Support
3 DES Fix Installations or related problems - Call 1-800-831-5723
Dave Allen
Ext. 440
dallen@pisystems.com

Diebold Specialist, 3 DES Fix Tech Support and INSTALLS

Doug Dewey Ext. 420


ddewey@pisystems.com

NCR Specialist, 3 DES Fix Tech Support and INSTALLS

Star Cross
Ext. 450
scross@pisystems.com

Master Key Loading, Processor Liaison


Product Support Manager

David Reyero Ext. 550


dreyero@pisystems.com

Shipping Manager

Page 40 of 46

Software Version Update Instructions

INSTRUCTIONS to Perform SOFTWARE VERSION UPDATE


on the 3 DES Fix CONTROL MODULE
1. If the 2 Update Files were emailed to you, save them to your PC first.
2. Format the USB Drive (FAT only) before copying the Files to it.
Very Important - Click on the icon in the Systray to Stop the USB Device
before Disconnecting the USB Drive from the PC.
3. Turn OFF the 3 DES Fix Control Module.
4. INSERT the USB DRIVE containing the Update1 and Update2 Files on it.
5. Power on the 3 DES Fix Control Module.
6. Within 10 Seconds, the Green LED on the box will Come on, Go Off then blink
rapidly for about 6 seconds. Once the Green LED on the Control Module stops
blinking, wait 5 seconds, then Power OFF the Control Module.
7. Remove the USB DRIVE.
8. If you are going to leave a Logging Key (USB DRIVE containing the Log.cfg file)
in the Control Module, Insert the USB Logging Key now. Otherwise skip this step.
9. Power the ATM "Off then On". Allow it to load it's Internal Software or firmware.
Proceed with next step when ATM becomes Idle.
10. When the ATM is Idle, "Power On" the 3 DES Fix Control Module.
11. The ATM should take a Download from the Host Network Processor within 10
minutes. Call Processor and request Load if the ATM does not take a Load
automatically.
12. After the ATM is "In Service" Perform Several Test Transactions to ensure reliable
performance.
13. Write the new Software Version Number on the Label that is currently on the 3 DES
Fix Control Module.
Note: If the ATM was turned off while it was in the Maintenance/Supply Mode, it may be
necessary to cycle the ATM "In and Out" of Supply Mode to bring the ATM back in Service.

3 DES Fix Messages Displayed on ATM Monitor


Control Module Software 5.0 and Above
Off Line
Out of Service
Out Of Service Starting 3 DES Fix
Out of Service
Out Of service AutoSync Completed,
XX
Waiting for Configuration Mode

Displays the Thor Ver. and EPP Version

(Poll Adx of ATM is Displayed)


(1 Min. wait to enter Master Key
Menu)

Page 41 of 46

Operator Action/ Intervention


If no valid keys Pressed

OR

Pressing FOUR 7s

(Do Not Press a Key if you want


the ATM to take a Host Download
now.)
Receiving ATM Configuration
Until ATM is Up and
Online
Receiving 3 DES Configuration
Loads 3 DES Fix Configuration Menu and
Prompts for 2 Passwords.
3 DES Fix Configuration Menu
Miscellaneous Configuration
Menu Item 6 Default =1
Set = 0 for Software Based ATM
Menu Item 7 Default = 0
8 Function Key ABCD on Right
FGHI on Left
Set = 1 For 4 Left Keys Only
Change Master Keys
Component 1 = 1A and 1B (32 Bytes)
Component 2 = 2A and 2B (32 Bytes)
Display Checksums
Component 1 Checksum
Component 2 Checksum
Overall Checksum of 1 and 2
Exit
Please Reboot Control Module Modem and
ATM

Page 42 of 46

3 DES Fix Configuration Menu Options


MODEM CONFIG
ITEM

Menu Item Name

Baud Rate

Timing

Display Modem
Config

DEFAULT

0=110, 1=150, 2=300, 3=600, 4= 1200, 5=2400,


6=4800, 7=9600
Future Use - Do not Change

6
0

Displays Current Settings

ATM CONFIG
Menu Item Name

1 Baud Rate
2 Timing
3

Display ATM Config

DEFAULT

0=110, 1=150, 2=300, 3=600, 4= 1200, 5=2400,


6=4800, 7=9600
Future Use - Do not Change

Displays Current Settings

MISCELLANEOUS CONFIG MENU


ITE
M

Menu Item Name

1 Sync Protocol
2 Key Delay
3 Local Pin Check
4 Emulation
5 Auto Restore Config
6 DES Mode
7 8 Key, Left Only
8 Default Settings

DEFAULT

Future Use

N/A

Future Use

N/A

Local Pin Verification (Self Processing) 0 = Off, 1 =


On
0 = 911, 1 = 912, 2 = NCR, 3 = Fujitsu
Future Use
1 = Single DES, 2 = Detect Both Single or Triple
DES, 3 = Triple DES
8 Function Keys Using only the Left 4 Keys, 0 = Off,
1 = On
Future Use - Reset all options to Default Values

Page 43 of 46

0
0
N/A
3
0
N/A

3 DES Fix Control Module Error Code Definition List


Note: Error Codes Are Displayed on the ATMs Consumer Monitor
ERROR

Explanation/ Solution

CODES
3DES ERROR: 001

OUT OF SERVICE
3 DES Fix Error, The
EPP is Offline
OUT OF SERVICE
3 DES Fix Error: 002
(Key Change)
3 DES Fix Error:
EPP Malfunction
3 DES Fix Error: 003
Non-LPV EPP

Will Reject Key Exchange / Dummy Single DES Encryption Keys


need to loaded into the ATMs Old Single DES Encryption
System. ZEROs are not valid use all 1s for A&B in ATM
This error will occur if the CM is Reset and the EPP Locked Up.
1. On firmware based ATM, Resetting the ATM and Control
Module is the quickest way to bring the EPP back On-line.
2. On software based ATMs, where resetting the ATM is
undesirable because it takes a long time to reload,
disconnect the EPP Power Plug and the Serial Cable from
the Control Module, reset.
Set Options in Config. Menu for Proper DES Mode
1. Ensure Network is sending proper DES Key Exchange
VISA EPP is dead must replace (will occur on startup_
Attempting to use a NON-Local Pin Verification EPP to verify PIN
at ATM

Page 44 of 46

Diagnostic Key Codes for 3 DES Fix VISA EPP for 56xx
Models 56XX, 55XX, and 58XX Key Codes
This Diagram is only accurate for Models 56XX, 55XX, and 58XX Using the 3 DES Fix EPP
Key Codes that will display when testing the 3 DES Fix EPP Using Standard ATM Diagnostics

07

03

06

02

05

01

04

00

1 = 10

2 = 11

3 = 12

Enter 27

4 = 14

5 = 15

6 = 16

Clear 13

7 = 24

8 = 25

9 = 26

Cancel
17

20

0 = 21

22

23

Page 45 of 46

Diagnostic Key Codes for 3 DES Fix VISA EPP for 50xx
Models 5000 Key Codes
This Diagram is only accurate for 5000 Models using the 3 DES Fix EPP
Key Codes that will display when testing the 3 DES Fix EPP Using Standard ATM Diagnostics

76

07

66

17

56

27

46

37

1 = 04

2 = 14

3 = 24

Enter 75

4 = 44

5 = 54

6 =64

Clear 34

7 = 45

8 = 55

9 = 65

Cancel 74

05

0 = 15

25

35

Page 46 of 46