J

OEL A. DALBO

DEALERSHIP GENERAL MANAGER

Innovative and results-oriented professional with extensive business development experience within highly competitive
markets. Analytical strategist skilled in successfully implementing new processes that enhance organizational initiatives
and deliver growth opportunities. Collaborative communicator focused on building relationships. Proven track record of
managing multiple complex projects from inception to completion through strong leadership Areas of Expertise:
Strategic Planning & Forecasting
Business Development
Sales Planning & Marketing

New Process Implementation

Relationship Building
Staff Training & Leadership

Revenue & Profit Growth

Negotiation
Six Sigma Green Belt

E XPERIENCE & N OTABLE C ONTRIBUTIONS

GENERAL MANAGER

AUTONATION VOLVO IRVINE Irvine, CA 2014 to 2015

Directed the daily operations and logistics of the dealership. Conceptualized new processes that improved functionality.
CONTRIBUTIONS & PROCESS DEVELOPMENT:
Devised successful initiatives that transformed the dealership into a profitable operation.
Boosted new sales by 45% with a 42% share increase.
Improved Certified Pre-Owned sales by 515% with an in-depth emphasis on moving and refreshing inventory.
HERTZ Costa Mesa, CA 2013 to 2014
DIRECTOR OF RETAIL CAR SALES, WESTERN UNITED STATES

Expanded the retail car sales network to generate additional revenue opportunities. Steered favorable negotiation with
vendors and contractors for new Hertz car sales locations. Crafted and executed advanced marketing programs.
KEY ACCOMPLISHMENTS:
Supervised 45 locations across 11 western states.
Established a standardized retail sales process for the entire sales network.
Delivered over 17K sales in calendar year 2013 with $240M in revenue.
PEAK PERFORMANCE Calabassa, CA 2012
NATIONAL ACCOUNT MANAGER, AUDI & VOLKSWAGEN

Cultivated strong working relationships with OEM management to facilitate seamless and accurate transactions.
CIRCLE AUTO GROUP Orange County, CA 2006 to 2012
GENERAL MANAGER, VW GARDEN GROVE (2011 2012)
GENERAL MANAGER, VOLVO OF ORANGE COUNTY (2006 2011)

Developed operational processes and procedures to facilitate better productivity, efficiency and results.
KEY ACCOMPLISHMENT:
Recognized as President of SCVDA, the Volvo ad association and Chairman of the NADA Twenty Group.
Maximized net profit during recession by leveraging strong expense controls without cutting long time employees
VOLVO FINANCE/FORD CREDIT Herndon, VA/Irvine, CA 1996 to 2006
ZONE MANAGER, CENTRAL AND WESTERN ZONES

Drove the positive transformation of the VCFNA system to the FMCC system. Administered the VFNA retailer online
website development team with a focus on content update and business-driving material. Partnered with Volvo Cars
senior and regional management to encourage effective communication and management processes.
KEY ACCOMPLISHMENTS:

Built strong support from dealers and developed new lease training programs.
Significant contributor to the team that implemented of a new, private-label relationship with Primus for the
Canadian Volvo market.

Experience as Finance & Insurance Manager for Johnson Ford, GSM for Tara Motors and as Radio Shack Store Manager.

E DUCATION & P ROFESSIONAL D EVELOPMENT

ASSOCIATE OF APPLIED SCIENCE, BUSINESS | DUTCHESS COMMUNITY COLLEGE | Poughkeepsie, NY
Certifications: Six Sigma Green Belt

949.829.7017

jd1107@mac.com