Indian Government Excellence Center

We are independently working associates from India; plan to tie up with Microsoft Corporation for
the growth of its technology landscape and business operations. We are now tapping global
markets for Microsoft Public Sector Group. Microsoft offer high value solutions at low cost to
solve the challenges and issues that government sector organizations face everyday. Our People
Ready Technology solutions are designed to provide organizations with long tem stability and
maximum agility in responding to the evolving needs of the Public Sector.

Microsoft Public Sector Group offer lucrative business programs and models for the governments
of all levels from national, state to local level with our partners. We provide public sector greatest
range of choices in the use and deployment of software from on premise to online basis. Our
Software–plus-Services vision means government organizations can deploy software and
solutions from the cloud or the enterprise data center and deliver rich applications to PCs, the
Web and mobile devices. Our solutions integrate with heterogeneous computing environment
and set new standards in interoperability between new and existing applications; supporting fully
open standards and on demand operating environment with Windows Principle.

Microsoft Government Excellence Centers :- In Microsoft Public Sector Group we

have Central and Regional Government Excellence Centers ;the purpose of those excellence
centers are to work very closely with the governments worldwide so that they are able to help
them in a systematic fashion and guide them in their specific e-gov programs , technology and
solution needs. Our Central Government Excellence Center is to make sure that the messages,
strategies and visions of Microsoft Public Sector Group are consistent across the regions globally;
while Regional Government Excellence Centers would take down strategies, messages and visions
to the market and make sure that what Microsoft is trying to do organizationally is best translated
to the governments and citizens globally.

Government Excellence Centers are our most unique and innovative business programs where
we offer end-to-end solutions, products and technologies to federal, state and local governments
and their agencies worldwide. The key solutions we offer to governments are :-

• Financial Management : - Budgeting, Accounting, Reporting, Enterprise Revenue System,

Asset Management, Earned Value Management, Balanced Scorecard, Tax and
Procurement solutions
• Administrative Responsibilities :- Enterprise Project Management, Human Resource
Management, Capital Planning and Investment Control, Identity Management, Records
Management
• Operational Efficiency and Productivity :- Continuity of Operations, Task Management,
Supply Chain Management , Business Intelligence , Desktop Optimization , Server
Consolidation , Enterprise Search , Server Virtualization , Infrastructure Optimization ,
Telework , Smart Client and Web Services , Single View Platform .
• Government Compliance and Regulation :- Case Management, Compliance solutions,
Desktop Core Configuration , Service Oriented Architecture, Server Core Configuration.
• Citizen Services :- Citizen Service Platform, Case Management, Contact Center / 311
Solutions , Grants Management , Transit Authority , Social Service Solution
• Public Safety :- Crisis Management, Fusion Framework , Simulation Solution ,
Emergency Management & Communication , Computer Online Forensic Extractor
• Health and Human Services :- Healthcare Management, Health Information Exchanges,
Medicaid Management, Chronic Conditions Management , Performance Management.
Microsoft Government Excellence Center is ours most unique technique to address all the
issues and challenges of disparate computing environments, IT infrastructure and solutions
needs of governments of all levels and sizes with our Connected Government Framework. Here
Microsoft gives governments and public sector the more secure, reliable, flexible and well-
mannered IT infrastructure with its software solution stack and products in every area of
computing, provide the most fascinated IT environment from Business Solutions of Dynamics to
Windows on a solid foundation of integrated technologies from Office, Share Point, SQL Server,
Biz Talk, Communication Sever, .Net architecture to Windows Mobile and Windows Azure. We
provide all the key software components from Operating Systems and Servers, Desktop
Applications and Unified Communication tools, Database, Middleware and Applications all based
on open industry standards

Microsoft Global e-governance Starategy : - Microsoft as a leader in government

sector, analyzed e-gov framework of federal, provincial and local governments of developing and
developed countries, how they use modern IT tools, emerging e-gov trends and digitally provides
services to the citizens. We have seen only 15-20% governments has a clear cut strategy, vision
and roadmap to decrease beaurocracy, improved citizens services, reduce costs, time and effort
to provide those services for an accessible, accountable, responsible and transparent
government functioning. We also have seen lot of issues, challenges, confusing roadmap and
architecture of existing e-gov initiative of countries.Microsoft Public Sector Group with United
Nations, World Bank ; Department of State , US and other partners is working on a Global e-
governance Strategy to address all those issues, challenges and worldwide needs of respective
federal, state and local governments of developed and developing countries; provide government
services directly to the citizens in most efficient manner and making efforts towards the social
inclusion of masses in the technology. In Global e-governance Strategy, we have High Value e-gov
programs those are the emerging technology trends which are valuable for efficient government
operations and functioning or the projects and ventures helping the governments in terms of
competitiveness and nation’s building

Microsoft Active Governments :- Microsoft’s Active Government is our next generation

innovative model for worldwide governments from federal, state, local level and their agencies to
provide maximum value and high performance in their functioning and service delivery
mechanism with citizen centered perspective. e-gov can be a vehicle to deliver significant
efficiency, customer service, economic and social benefits to any nation . This model supports
governments in defining their e-gov vision with Microsoft Global e- Governance Strategy that
provide high level goal and value to constituents and government functioning. Here government
and their agencies work in an open and collaborative ways .This model delivers some common
characteristics for governments

• Generate maximum public value and high performance government services and internal
organizational efficiency.
• Governments are relentlessly citizen centered and outcome focused.
• Governments are committed to cost effectiveness; make their operations and results
transparent and accountable to all with Open and Lean initiative.
• Governments are innovative and flexible, continually striving to improve value delivery
and are able to respond creatively to new challenges and opportunities.
• Governments are integrated and futuristic in nature for economic and sustainability
development mechanism.
• Develop National Security Mechanism through the use of economic military and
political power and the exercise of diplomacy

Active Governments is our effort to strengthen national competitiveness in global economy,

ensuring public trust and establish a system of transparency, public participation and
collaboration. Our Open and Lean Government initiative support democracy and promote
effectiveness and efficiency in government. In Active Governments we have critical mission areas
where we work with the governments worldwide for those areas :-

• Economy
• Diplomacy and Policy Automation
• Infrastructure ( physical and technology infrastructure)
• Fiscal and Administrative Responsibility
• Open, Transparent and Innovative Government
• Democracy and Citizen Participation
• Security ( cyber and data security )
• Sustainability and Environment
• Defense
• Education
• Health and Human Services
• Citizen and Social Care
• Homeland Security
• Civil Rights

Governments of any level and their agencies face broad range of demanding issues, ranging
from improving organizational efficiency through to providing better services to citizens and
constituents. Microsoft with its Active Government model addresses two main key issues for
governments of all levels and their agencies and departments – internal organizational efficiency,
high quality service delivery and provide solutions, technologies and products for those issues :-

 the drive for internal organizational efficiency and adoption of best practice in government
processes with government process reengineering
 the cost-effective delivery of high quality services to citizens with multi channel access
( Web, telephone, SMS and face to face)

Indian Government Excellence Center :- Microsoft Indian Government Excellence

Center is working with Government of India’s use of existing and emerging technologies in
government operations and delivery of transparent and efficient services to the public. Here we
provide citizen oriented enterprise architecture a framework for making strategic technology
decisions on a cost effective, enterprise basis in such a way as to meet the diverse government
process needs of agencies, ministries, departments in the executive branch of central, state and
local governments.

National e-Governance Plan of India lay the foundation for e-gov in country which has center, state
and integrated mission mode projects under it and have well defined priorities; provisions of
required financial revenues for e-gov programs and bring value both to citizens and governments
of all levels from center, state and local level.

Microsoft is committed to build the foundation laid by NEGP to provide impetus for long term
growth of e-gov within country. We are the technology partner with Central Ministry of Information
& Technology; State level Department of Information & Technology; local governments of India
and also with other executive branches and agencies of government of India to execute NEGP
and other e-gov programs and projects.
Microsoft Public Sector Agreement :- Microsoft Public Sector Agreement has the
potential to reform public sector organizations to develop smarter business processes and deliver
the government agenda to make progress in public sector reform. Their primary objectives are to
ensure that public services are shaped around the needs and preferences of users and to
develop shared services that make back office operations more efficient and save money. It also
provides volume based software licensing that delivers extensive benefits and helps to incentives
aggregate purchase across the Public Sector.

Government of Federal; State and Local level are doing a commendable job in the state’s use
of information technology in government operations and service delivery; established modern,
efficient e-gov and e-citizen vision. Now our efforts are Microsoft will sign Public Sector
Agreement as a technology advisor for the state wide e-governance application implementation,
enterprise architecture and education program initiative, we assist your government in
conceptualizing NeGP of Government of India and various mission mode projects under it and
also Microsoft Global e-governance Strategy , Active Government , High Value e-gov programs and
various G2C, G2E and G2G projects on Windows based open standard software landscape with
Microsoft technology and business consulting services.

Governments of all levels can also take advantage from our Software Assurance Program as part
of our Public Sector Agreement to deploy, manage and migrate Microsoft software solutions stack
and IT infrastructure quickly, flexibly and economically. Our Public Sector Group can provide
broad range of benefits to your government with Indian Government Excellence Center and
various business programs and innovative strategies under it like Software plus Services, Online
Services, Cloud Computing, Dynamic IT and various other initiatives with Microsoft Services to
expand economic opportunity worldwide with our partners, independent software vendors, value
added resellers and system integrators. For all the programs, models and initiatives, you can go
through Microsoft website.