Krisa Hall

225 Meadowcrest Drive

Louisville, Ky. 40047
Ph# (502) 408-6735

Qualifications:

My previous job history consist of working with patients and customers. This includes
customer service work, processing medical insurance claims, entering patient data,
medical reception as well as some medical assistant work. In addition, I have education
as a Certified Nurse Assistant. I offer the following experience:

• Multi-task oriented with ability to perform my job in a timely fashion

• Medical billing, medical office receptionist and customer service experience
• Performed administrative support, data entry of claims and ten key
• Completed paperwork and maintained confidential files while following appropriate
check-in procedures
• Experience with Medical Manager, Siebel, Microsoft Word, Misys Tiger, Excel,
Spreadsheets, Micro MD, office hours and Works programs
• Interface professionally and communicate easily with patients, customers and co-
workers
• Strong self-starter, and learn new tasks very quickly

Education:

I graduated from High school in May 1996. I have completed one year of college at
Jefferson Community College. I also successfully completed the Certified Nurse Aide
program at Jefferson Technical Vocational School.

Employment History:

5/09-12/09- Progressive Medical- Medical receptionist

Duties: Answering inbound calls as well as making outbound calls. Scheduling
appointments for patients who missed or needed to reschedule. Faxed prescription orders
to pharmacies. Scheduled MRI’s per MD’s request.

6/08-5/09- RX Crossroads- Reimbursement Specialist

Duties: Answering inbound calls as well as making outbound calls to patients with
Multiple Sclerosis. These patients needed assistance with the cost of their medications.
My job was to screen them over the phone, and place the patient in the program that
meets their insurance plan and financial criteria the best.
3/04-5/06- Gerald Sasser, MD. ( Family Practice) - Medical Receptionist
Duties: Greeting patients, chart preparation. Position required clarification of patient
insurance, answering multiple phone lines, scheduling appointments for numerous
physicians. Daily contact via phone with pharmacies for medication refills.

2/03-3/04- Greg Nazar MD. ( Neurosurgery) - Medical Receptionist/Medical Assistant

Duties: Checking patients into the office, checking insurance plans, referrals, entering all
patient demographics into medical manager in a sufficient and timely manner. Calling
hospitals and medical centers requesting MRI and CT reports. Ability to answer
numerous incoming lines, schedule office appointments. I also assisted Dr. Nazar in the
back medical office with patients.

1/99-1/03- Anthem Insurance Co. - Medical Claims Processor/ Data Entry

Duties: Processor of insurance claims accurately and in a timely manner.
Answered inbound calls and made outbound calls. All claims needed to be processed in a
timely manner.

Goal: To obtain an interesting and challenging position which provide reward, and
possible advancement opportunities. I consider myself to be a quick study and enjoy
learning new tasks.

References:

Shannon Flood- Home # ( 502) 538-8312

Patty Floyd- Home # (502) 231-8286 / Work # (502) 636-2667

Fawn Pate- Home # (502) 724-5269 / Work # (502) 636-2667