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Successful Trouble Shooting

for Process Engineers


D. R. Woods

Successful Trouble Shooting for Process Engineers. Don Woods


Copyright  2006 WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim
ISBN: 3-527-31163-7

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Donald R. Woods

Successful Touble Shooting


for Process Engineers
A Complete Course in Case Studies

Author
Prof. Donald R. Woods
Chemical Engineering Department
McMaster University
Hamilton
Ontario
Canada, L8S 4L7

&

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editors, and publisher do not warrant the
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including this book, to be free of errors.
Readers are advised to keep in mind that
statements, data, illustrations, procedural
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be inaccurate.
Library of Congress Card No.: applied for
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A catalogue record for this book is available
from the British Library.
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Die Deutsche Bibliothek
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in the Deutsche Nationalbibliografie; detailed
bibliographic data is available in the Internet at
<http://dnb.ddb.de>.
 2006 WILEY-VCH Verlag GmbH & Co. KGaA,
Weinheim
All rights reserved (including those of
translation into other languages).
No part of this book may be reproduced
in any form nor transmitted or translated
into machine language without written
permission from the publishers. Registered
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even when not specifically marked as such,
are not to be considered unprotected by law.
Printed in the Federal Republic of Germany.
Printed on acid-free paper.
Typesetting Khn & Weyh, Satz und Medien,
Freiburg
Printing betz-druck GmbH, Darmstadt
Bookbinding J. Schffer GmbH, Grnstadt
ISBN-13:
ISBN-10:

978-3-527-31163-7
3-527-31163-7

Contents
Preface
1
1.1
1.1.1
1.1.2
1.2
1.2.1
1.2.2
1.3
1.4
1.5
1.6

XIII
What is Trouble Shooting? 1
Characteristics of a Trouble-Shooting Problem 2
Similarities among TS Problems 2
Differences between TS Problems 3
Characteristics of the Process Used to Solve Trouble-Shooting
Problems 3
How the Type of Problem Guides the TS Process or Strategy 3
Five Key Elements Common to the TS Process 4
Self-Test and Reflections 5
Overview of the Book 9
Summary 9
Cases to Consider 9

2.2.2
2.2.3
2.3
2.3.1
2.3.2
2.4
2.5
2.6

The Mental Problem-Solving Process used in Trouble Shooting 17


Problem Solving 19
Trouble Shooting 23
Considerations when Applying the Strategy to Solve Trouble-Shooting
Problems 23
Problem-Solving Processes Used by Skilled Trouble Shooters 24
Data Collection and Analysis: Approaches Used to Test Hypotheses 25
Overall Summary of Major Skills and a Worksheet 25
Getting Organized: the Use of a Trouble-Shooters Worksheet 25
Feedback about your Trouble Shooting 29
Example Use of the Trouble-Shooters Worksheet 35
Summary 40
Cases to Consider 40

3
3.1
3.1.1
3.1.2

Rules of Thumb for Trouble Shooting 43


Overall 43
General Rules of Thumb and Typical Causes
Corrosion as a Cause 45

2
2.1
2.2
2.2.1

Successful Trouble Shooting for Process Engineers. Don Woods


Copyright  2006 WILEY-VCH Verlag GmbH & Co. KGaA, Weinheim
ISBN: 3-527-31163-7

43

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