Académique Documents
Professionnel Documents
Culture Documents
2. What guidelines can be learned from this vignette about developing DSS?
Answer: There are 5 guidelines that tends to increase the probability of the new tool
will be successful. The first guideline is to develop a prototype as quickly. The second
guideline is to build insight, not black boxes. The third guideline is to remove
unneeded complexity before handoff. The fourth guideline is to partner with end
users in discovery and deign. The fifth guideline is to develop an Operations
Research (OR) champion.
3. What lessons should be kept in mind for successful model implementation?
Answer: There are three phases of lesson that have to keep in mind in order to
develop the best solution for the problem that are problem framing, the actual design
and development of the tools, and the handoff.
Summarize case of Making Elevators Go Faster!
The problem is slow elevators in a tall hotel tower. After find many solutions,
the management determined that the real problem was not about the actual waiting
time, but it was the perceived waiting time. So the solution was to install full-length
mirrors on elevator doors on each floor.
1. What is the difference between a problem and its symptoms?
Answer: A problem has a solution whereas a symptom helps you to identify a
problem.
2. Why is it important to classify a problem?
Answer: Problem classification is the conceptualization of a problem. Problem can
be found quickly and efficiently.
3. What is meant by problem decomposition?
Answer: Decomposition is one of the most important aspects of the analytical
hierarchy process. Sometimes the problem is so big or complex that we dont know
where to start.
Decomposition is when we break a problem down into smaller parts to make it easier
to tackle.
4. Why is establishing problem ownership so important in the decision-making
process?
Answer: Problem ownership means having the authority, and taking the
responsibility, of solving it. Lack of problem ownership means either that someone is
not doing his or her job, or that the problem at hand has yet to be identified as
belonging to anyone. In either case, it cannot be solved until someone owns it.
Meaning
A DSS that deals with specific problems that are
usually neither anticipated nor recurring.
Methods that use mathematical formulas to derive an
optimal solution.
A business rule-based system that uses intelligence to
recommend solutions to repetitive decisions such as
pricing
(GSS)
Information overload
Institutional DSS
Interactive Financial
Planning System (IFPS)
Internal data
Model base
Normative model
Suboptimization