Integrating Asterisk FreePBX With Lync Server 2010

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Configuring Asterisk PBX with Lync Server 2010 in home lab
Integrating Asterisk FreePBX with Lync

Server 2010
Author: Baaskar R
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www.baaskarcharles.com

Integrating Asterisk FreePBX with Lync Server 2010 ............................................................................................ 1
AsteriskNow package Source ....................................................................................................................... 3
Installing AsteriskNow .................................................................................................................................. 3
Configure AsteriskNow ................................................................................................................................. 3
Add Extensions ......................................................................................................................................... 3
Lync Stress Tool Incoming call Extension ................................................................................................. 4
Add SIP Trunk ........................................................................................................................................... 5
Add Inbound Routes ................................................................................................................................. 7
Add Outbound Route ............................................................................................................................... 8
Configure PSTN Gateway in Lync Server 2010 ............................................................................................. 8
Create Dial Plan, Voice Policy and Trunk Configuration ........................................................................... 9
Testing / Troubleshooting the Configuration ............................................................................................. 12
AsteriskNow Configuration .................................................................................................................... 12
AsteriskNow package Source

Download the latest AsteriskNow 2.0.2 Here
Installing AsteriskNow
Boot the VM with AsteriskNOW-2.0.2-x86_64-DVD.iso image

In the Setup options, type 1 and press Enter (By Default, the installation would continue with Option
1. Option 1 installs AsteriskNow with FreePBX GUI)
Follow the install wizard, installation wiill complete without the any interruption
Login to the server as root and password provided during the installation
Configure AsteriskNow
Type Setup to configure Network configuration

Make sure you provide proper gateway and DNS server IP addresses
Reboot the server using command shutdown r now
Now, Login to AsteriskNow web GUI using http://X.X.X.X ( IP address of AsteriskNow server)
Default user name and password for Web GUI is admin
Add Extensions
Click Extension and select Generic SIP Device and Click Submit
Type the User Extension and Display Name as shown below. I have extensions starting with 2 and
XXX digits, example 2000.
Under Device Options, enter the secret (password for the user extension)
Click Submit
Note: I am not configuring Voice mail or DID number for now so have not configured remaining sections in
the Extension tab.
Lync Stress Tool Incoming call Extension

Need to create extension 0000 with different target routing to handle all the Incoming calls genrated from
Lync stress tool and via Mediation server to PBX system. Follow the steps below:
Under FreePBX main Console, Click Applications -> Select Generic SIP Device -> Click Submit
Add following information as in the below screenshot:
Add Extension as 0000 and Secret as0000

Under Optional Destionations -> No Answer, select Feature Code Admin and Directory#
Type 1 in the CID Prefix; As shown below:
Leave remaining options to Default.
Add SIP Trunk
Click Connectivity and Select Trunks

In the Right side of the window, click Add Trunk - > SIP Trunk
In General Settings, under Trunk Name, provide name for your SIP Trunk
Under Outgoing Settings,type values as in screenshot below:
Click Submit Changes.

Brief description of Outgoing Settings (Peer details):
host=10.10.1.16
if Mediation server is collated.
transport=tcp,udp
port=5068
Server
type=friend
outgoing calls and messages
context=from-internal
qualify=yes
still Online
insecure=invite
; IP address of the Lync Mediation Server or Front-End Server

; Trasmission protocol add both TCP and UDP
; Listening port of Mediation Server or Collated Front-End
; Friend variable indicates Host allows both incoming &
; Default context generated by FreePBX GUI
; Yes allows Asterisk server to check if Peer (Lync Server) is
; Do not require authentication of incoming INVITEs
Add Inbound Routes

Click Connectivity -> Inbound Route
In Description Field: Provide name for the incoming Route
In Set Destination, select Trunks and then select SIP Trunk created earlier.
Click Submit
Add Outbound Route
In Route name, Enter a name

In Set Patterns that will use this Route, enter 7XXX (I planned to assign 7XXX series for Lync
extensions hence, this pattern will allow all the extensions dailed with starting 7 and followed by 3
digits will get routed to SIP Trunk)
In Trunk Sequence for Matches Routes. Select SIP Trunk created earlier
Click Submit Changes
This ends the configuration of AsteriskNow.
Configure PSTN Gateway in Lync Server 2010
Open the Lync Topology Builder and download the deployed topology
In the section PSTN Gateway, right click New PSTN Gateway
Enter AsteriskNow IP address
Type Listening Port as 5060
Under SIP Transport Protocol, select TCP and click OK

Right Click PSTN Gateway newly added in the Topology, publish the topology.
Create Dial Plan, Voice Policy and Trunk Configuration

First, lets create dial plan and assign the PSTN Gateway , voice policy to dial plan.
Open the Lync Control Panel, click on Voice Routing

Under Dial Plan, double click, Global
Now under Normalization Rules, click New and enter values similar to below screenshot:
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I have imcoming calls from Asterisk PBX to Lync with 7XXX extensions, creating normalization rules to check
starting digit as 7 and add + infront of 7XXX extension to make the dialed number as e.164 format.
Click Ok twice. In the main Dial Plan main window, select Global and click Commit and select Commit
All
Now Click on Voice Policy
Click on Voice Policy and downlob click Global
In Associated PSTN Usages, click New
Enter the name for Voice Policy
In Assoicated Routes, click New
Under Name section, Enter Name
Click Add and enter 7 (my Lync extentions starts with 7)
Under Associated gateways, click Add and select PSTN listed
CLick Ok 3 times to come back to main window
Select GLobal and select Commit - > Commit All
Click on Trunk Configuration
Double click Global
Under Assoicated Transliation Rules, Click new
Under Name field, Enter Name
Add remaining as per screenshot.
This rule is created for allowing outgoing call from Lync, Normalization is required for outgoing calls. For
examples, Lync client will dial out 3000 as +3000. Normalizatin rule is created to remove "+" and send 3000
to PBX system
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CLick OK twice
Select Global and Commit All.
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Configuration of Lync Policies to handle Lync Stress Tool Outgoing Calls

Note: You need to remove the above rule Call from Lync to PSTN and add below rule to make Lync Server
work for Stress tool. To check the End to End Connectivity, dont create the rule below yet.
To handle the outgoing call (Number +14250000000) from Lync Stress tool and route it to PBX system, create
addition Rule in the Trunk Configuration as below:
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This ends the Lync configuration.
Configure 3CX Softphone & add Extension
Download and install 3CX latest version from Here

Open the 3CX soft phone and Right on the Display Screen
Select Accounts and Click New
Add the information as shown in the screenshot below:
Note: You need to create Extension 0000 in the Asterisk PBX system before configuring 3CX softphone.
Testing / Troubleshooting the Configuration

AsteriskNow Configuration
1. To test the connectivity between AsteriskNow and Lync Mediation Server
[root@pbx ~]# telnet <IP address of Lync Mediation Server> 5068
If result shows Not Connected then Lync Mediation Server is not listening on port 5068.
Check your Lync topology on what port is configured for Lync Mediation Listening Port (Dont get
confused with PSTN Gateway listening Port)
Go to Lync mediation server and open Command Prompt, type Netstat a This gives all listening
ports and respective IP address of Mediation Server.
2. Check AsteriskNow service running
[root@pbx ~]# service asterisk status
asterisk (pid 4652) is running...
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OR
[root@pbx ~]# /etc/init.d/asterisk status
asterisk (pid 4652) is running...
3. How to enable debugging in AsteriskNow
[root@pbx ~]# asterisk r
[root@pbx ~]# sip set debug on
If you want to enable debug on specific peer then follow below command:
[root@pbx ~]# sip set debug peer <peername>
To List Peer names added in your PBX:
[root@pbx ~]# sip show peers
4. Check SIP peers and SIP Trunk status and registration in AsteriskNow
[root@pbx ~]# sip show peers
[root@pbx ~]# sip show registry
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Integrating Asterisk FreePBX With Lync Server 2010

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Configuring Asterisk PBX with Lync Server 2010 in home lab