Organizational Behavior

Job Satisfaction of Employees

Submitted By
MBA General
Section- B
1. Neeraj Kumar
2. Ramneet Singh
3. Vishal Bhardwaj

8/23/2015

Job Satisfaction of Employees

Page |1

Contents
Introduction ........................................................................................................... 2
Research Objectives ............................................................................................... 2
Need for Job Satisfaction ....................................................................................... 3
Conceptual Model Proposed.................................................................................. 4
Variables of Study .................................................................................................. 5
Research Methodology .......................................................................................... 7
Research Design.................................................................................................. 7
Sampling Method ............................................................................................... 7
Sample Size ......................................................................................................... 7
Statistical Tools ................................................................................................... 7
Data Collection ................................................................................................... 7
Data Analysis ......................................................................................................... 9

Job Satisfaction of Employees

Page |2

Introduction
Locke defined job satisfaction as a pleasurable or positive emotional state resulting from the
appraisal of ones job or job experiences. This definition presumes that the person will be satisfied
with his job till his dominant needs are satisfied with this job and is consistent with his expectations
and values.
Employee satisfaction is a measure of how happy employees are with their job and working
environment. Keeping morale high among employees can be of tremendous benefit to any
company, as happy employees will be more likely to produce more, take fewer days off, and stay
loyal to the company. There are many factors in improving or maintaining high employee
satisfaction, which wise employers would do well to implement.
Job satisfaction is not the same as motivation, although it is clearly linked. Job design aims to
enhance job satisfaction and performance; methods include job rotation, job enlargement and job
enrichment. Other influences on satisfaction include the management style and culture, employee
involvement, empowerment and autonomous work groups, pay, work responsibilities, variety of
tasks, promotional opportunities the work itself and co-employees. Job satisfaction has been
defined as a pleasurable emotional state resulting from the appraisal of ones job; an affective
reaction to ones job; and an attitude towards ones job.
Weiss (2002) has argued that job satisfaction is an attitude but points out that researchers should
clearly distinguish the objects of cognitive evaluation which are affect (emotion), beliefs and
behaviors. This definition suggests that we form attitudes towards our jobs by taking into account
our feelings, our beliefs, and our behaviors.

Research Objectives
The objective of the Research is to Study various factors effecting job satisfaction of employee.

To determine the relationship between factors of job satisfaction by completing a factor

analysis of the constructs in relation to overall satisfaction ratings.

Demographics will be identified such as age, gender, and marital status, number of
children, department and tenure to verify if they relate to job satisfaction.

Job Satisfaction of Employees

Page |3

Need for Job Satisfaction

Studying job satisfaction with a focus on facets provides insight into the attitudes, needs, and
motives of workers. Members of the clergy, teachers, and social workers most likely receive high
levels of satisfaction in their jobs from the work itself. Other people might receive the greatest
levels of satisfaction from their jobs from being around and interacting with coworkers and
supervisors. High pay might keep some people in their jobs even when they regard their work as
less meaningful and when they receive little satisfaction from other facets of their jobs

Job Satisfaction of Employees

Page |4

Conceptual Model Proposed

ORGANIZATIONAL LEVEL

Occupation Level
Job Security
Compensations/
Benefits
Relationship with
coworkers
Meaningfulness of Job

JOB
SATISFACTION
PERSONAL LEVEL

Tools Used
Regression- Least square method
Correlation- Spearmans Rank coefficient

Age
Education Level
Role Perception

Job Satisfaction of Employees

Page |5

Variables of Study
At Organizational Level
Research Objectives

Hypothesis

Variables

Objective here is to find the

dependency
of
Occupational
level
(Position)
on
Job
satisfaction of employees.

H1= There is direct

relationship
between
Occupational Position and
Job Satisfaction.

Independent
Variable:
Occupational Level
Dependent Variable: Job
Satisfaction

The objective is to find out H2= There is direct

dependency between Job relationship between Job
Security
and
Job Security
and
Job
Satisfaction.
Satisfaction

Independent Variable: Job

Security
Dependent Variable: Job
Satisfaction

Objective here is to find the

relationship
between
employees behaviour and
Job
satisfaction
of
employees.

H3= There is direct

relationship between Coemployees behaviour and
Job Satisfaction

Independent Variable: Coemployees behaviour

Dependent Variable: Job
Satisfaction

Objective here is to find the

relationship
between
Compensation/Benefits
and Job satisfaction of
employees.

H4= There is direct

relationship
between
Compensation/Benefits
and Job Satisfaction

Independent
Variable:
Compensation\Benefits
Dependent Variable: Job
Satisfaction

Objective here is to find the

relationship
between
Meaningfulness of Job and
Job
satisfaction
of
employees.

H5= There is direct

relationship
between
Meaningfulness of Job
and Job Satisfaction

Independent
Variable:
Meaningfulness of Job
Dependent
Variable:
Employee Satisfaction

At Personal Level
Objective here is to find the H1= There is direct Independent Variable: Age
relationship Age and Job relationship between Age Dependent Variable: Job
satisfaction of employees.
and Job Satisfaction.
Satisfaction

Job Satisfaction of Employees

Page |6

Objective here is to find the

relationship
between
Education level and Job
satisfaction of employees.

H2= There is direct

relationship
between
Educational Level and Job
Satisfaction

Independent
Variable:
Educational level
Dependent Variable: Job
Satisfaction

Objective here is to find the

relationship between Role
Perception
and
Job
satisfaction of employees.

H3= There is direct

relationship
between
Role Perception and Job
Satisfaction

Independent Variable: Role

Perception
Dependent Variable: Job
Satisfaction

Job Satisfaction of Employees

Page |7

Research Methodology
Research Design
The process used to collect information and data for the purpose of making business decisions.
A cross-sectional survey design utilizing questionnaires was selected to fulfill the research
objectives. The methodology may include publication research, interviews, survey and other
research techniques, and could include both present and historical information.

Sampling Method
Under the probabilistic sampling techniques, simple random sampling will be used.

Sample Size
Sample sizes of 120 employees from various sectors in industries will be taken for the research
purpose.

Statistical Tools
We have used IBM SPSS 20 (Statistical Package for the Social Sciences), for data analysis

Data Collection
For any study there must be data for analysis purpose. Without data there is no means of study.
Data collection plays an important role in any study. It can be collected from various sources
which are explained as under.

Primary Data
I.

Questionnaires: The questionnaires consists of two different levels of characteristics

that aims to explain the satisfaction of employees on organizational level i.e.
Occupational level, job security, relationship with co-workers, compensation,
meaningfulness of job. The second level consists of personal factors of an employee like
demographic factors including Age, education level, role perception.

II.

III.

Personal Investigation: Consulting employees of various industries

Observation Method

Job Satisfaction of Employees

Page |8

Secondary Data
I.

II.

Published Sources such as:

i. Journals
ii. Government Reports
iii. Newspapers and Magazines
`
Unpublished Sources such as Company Internal reports prepare by them given to their
analyst & trainees for investigation.

Job Satisfaction of Employees

Page |9

Data Analysis
Hypothesis
Data Analysis Tools
Part Questionnaire
The
objective of the
Correlation
I am content with the
&Regression
using
proposed study is to show
current position of my
Microsoft excel and
that Occupational Level
job
IBM
SPSS
20
directly or indirectly related
I receive due respect
with Job Satisfaction.
from my peers.
I am satisfied with
differentiated variety of
work/activities that I
perform.
I feel comfortable with
my top management.
The
objective of the
Correlation
I feel confident about the
&Regression
using
proposed study is to show
activities/work done by
Microsoft excel and
that Job Security directly or
me.
IBM
SPSS
20
indirectly related with Job
I feel my job skills are up
Satisfaction.
to the required level,
which is needed to
perform daily tasks.

The
objective of the
proposed study is to show
that Compensation/Benefits
directly or indirectly related
with Job Satisfaction.

Correlation

&Regression
using
Microsoft excel and
IBM SPSS 20

The
objective of the
proposed study is to show
that Co-workers behaviour

Correlation
&Regression
using
Microsoft excel and

Do those outcomes
reflect what you have
contributed to your
work?
Are those outcomes
justified, given your
performance?

I am happy with my
salary.
The perks given by the
company are enough to
make me feel happy.
The
added
benefits
include
easy
reimbursement process.
The relationship among
peers is understanding
I am happy with the

Job Satisfaction of Employees

Page |
10

IBM SPSS 20

directly or indirectly related

with Job Satisfaction.

The
objective of the
proposed study is to show
that Meaningfulness of job
directly or indirectly related
with Job Satisfaction.

Correlation

&Regression
using
Microsoft excel and
IBM SPSS 20

The
objective of the
proposed study is to show
that Demographic Factors
directly or indirectly related
with Job Satisfaction.

Correlation

&Regression
using
Microsoft excel and
IBM SPSS 20

cooperation shown by
me co-workers.
Effective team work is
encouraged.
I am satisfied by the
opportunities offered to
me at my work place
I am happy with the type
of work that I perform.
I
feel
internally
motivated while applying
my
skill
sets
in
performing
daily
activities.
Age
Education level
Role perception

References

Research Project : Employee Job Satisfaction Retrieved from website

https://www.academia.edu/4066547/Research_Project_Employee_Job_Satisfaction
Hong Lu_, Alison E. While, K. Louise Barriball: Job satisfaction and its related factors:
A questionnaire survey of hospital nurses in Mainland China (26 January, 2006)
Retrieved from website www.sciencedirect.com
Robbins S. P. (2014), Organizational Behavior , 15th edition, New Delhi Prentice hall of
India Pvt. Ltd.
Aziri B. Job Satisfaction: A literature review management research and practice vol. 3
issue 4 (2011) pp: 77-86
2015 Employee Job Satisfaction and Engagement Report: Optimizing Organizational
Culture for Success Data Retrieved from
http://www.shrm.org/Research/SurveyFindings/pages/job-satisfaction-and-engagementreport-optimizing-organizational-culture-for-success.aspx#sthash.fg3Tbcuz.dpuf