LUIGINA FITRIANA,

SS
E-mail : geena772013@gmail.com Phone : 081-263-7081-8480/061-
8881-0585
Address : Marelan V Pasar II Barat No.90 Lingk. III Kel. Terjun
Kec. Medan Marelan, Medan, North Sumatera,
Indonesia

Objective
Seeking a position as an administration staff . Accurate in database management, strong organizational, technical and
analytical skills.

Work experience
PT. TRI EKA ANDALAN NANDA DARMA March 1997 — July 1997
Administrator

Coordinated all department functions for team 20 employees

Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Verified and logged in deadlines for responding to daily inquires
Created databases and spreadsheet to improve inventory management and reporting accuracy
Standardized department filling system to increase efficiency
Performed general office duties and administrative tasks.
Prepared weekly confidential sales reports for presentation to management.
Managed the internal and external mail functions

ABDA INSURANCE June 2004 — July 2008

Adminstrator/Underwriter

Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Verified and logged in deadlines for responding to daily inquires
Created databases and spreadsheet to improve inventory management and reporting accuracy
Entry data client
Publishing Policy Schedule and Endorsement
Standardized department filling system to increase efficiency

PT. ASURANSI JAYA PROTEKSI July 2008 — May 2012

Aministrator/Senior Underwriter

Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Verified and logged in deadlines for responding to daily inquires
Created databases and spreadsheet to improve inventory management and reporting accuracy
Entry data client
Publishing Policy Schedule and Endorsement
Standardized department filling system to increase efficiency

LUIG INA FITRIANA, SS 1

 Coordinating meeting with other department managers and staffs
Updated clients account and information on a daily basis
Managed incoming and outgoing calls for efficiency
Standardized department filling system to increase efficiency
Increased meeting efficiency by developing meeting agendas
Communicates with clients via phone, email and in person in obtain payments on outstanding accounts or
accounts requiring deductibles or co-pays
Handled and processed confidential clients information
Managed survey and survey reports
Risk management
Maintained good relationship with leasing, banks and showrooms as source business

PT. ASURANSI INDRAPURA October 2012 — March 2015

Administrator/Underwriter

Maintained detailed administrative and procedural processes to improve accuracy and efficiency
Verified and logged in deadlines for responding to daily inquires
Created databases and spreadsheet to improve inventory management and reporting accuracy
Entry data client
Publishing Policy Schedule and Endorsement
Standardized department filling system to increase efficiency
Coordinating meeting with other department managers and staffs
Updated clients account and information on a daily basis
Managed incoming and outgoing calls for efficiency
Standardized department filling system to increase efficiency
Increased meeting efficiency by developing meeting agendas
Communicates with clients via phone, email and in person in obtain payments on outstanding accounts or
accounts requiring deductibles or co-pays
Handled and processed confidential clients information
Managed survey and survey reports
Risk management
Maintained good relationship with leasing, banks and showrooms as source business

Qualifications
Certified Senior High
Diploma one year in Informatics and Computer
Certified English and Literature

Education
Senior High School 1993 — 1996
Tunas Kartika II Medan

Informatics and Computer 1996 — 1997

Lembaga Pendidikan dan Pengembangan Profesi Indonesia

English and Literature 1998 — 2002

Sekolah Tinggi Bahasa Asing (STBA) Harapan Medan

Interests
LUIG INA FITRIANA, SS 2
 Family Oriented
Middle East and Chinese Cuisine
Bracelet Hand Craft
Science Fiction and Thriller
Contemporary Literature
Historical, Cultural and Religion Sites
Hydroponic Plan System
Humanitarian Issue
Pop, Country and R&B

LUIG INA FITRIANA, SS 3