Elizabeth Blancas

Phone: (512) 909-2231 E-Mail: ebceli@yahoo.com

Education
The University of Texas at Austin
Fall 2008-May 2012
Bachelor of Science in Radio-Television-Film with honors and a minor in Spanish
Bachelor of Journalism with a multimedia concentration
Certificate in Latino Media Studies
Experience:
Pro Unlimited Contractor at Facebook: December 2014-Present
Facebook Ads Payments Analyst
Assisted approximately 60-100 Facebook advertisers a day regarding billing issues
Helped identify and track bugs that could affect advertisers
Helped triage and escalate 25-40 issues on a daily basis to the appropriate teams
Corresponded with the Facebook customer support team to review and approve refund requests
Global Material Recycling: August 2012-November 2014
E-commerce Sales Assistant/Customer Service Representative
Conducted price research on electronic items to be sold on eBay, Amazon, and the companys website
Posted approximately 30-50 items to be sold on e-commerce platforms on a daily basis
Provided customer service regarding item information and shipping orders via phone, e-mail and in-person
Texas Student Television: Austin Underground TV Show: August 2009-May 2012
Videographer/Editor/Interviewer/Camera Operator/ Social Media Director/Associate Producer, Executive Co-Producer
Managed about 15 -20 volunteers to produce a weekly 30 minute TV show
Assisted in the pre-production, production, and post-production aspects of the show
Communicated and maintained relationships with business owners, event organizers, and public relations professionals
W ill Social Media Save Newspapers?" by Alice Ju, Sun Ho Jeong Hsiang Iris Chyi: November 2011- February 2012
Research assistant for University of Texas at Austin Assistant Professor Dr. H. Iris Chyi
Conducted research on newspaper circulation to determine the top 100 newspapers in the country
Researched newspapers social media trends
Austin Vida Latino Lifestyle and Cultural Magazine
Writing intern: January 2011-May 2012, Contributor: June 2012-November 2012
Wrote approximately 5 press releases a week on Latin music news and cultural events happening in Austin
Added relevant multimedia elements and tags to posts in Wordpresss
Translated press releases from Spanish to English
Voces Oral History Project: Summer 2010
Visual Media Intern
Digitized veterans memorabilia by scanning pictures, documents, and tagging items appropriately to be archived

Set up and conducted video interviews with veterans to archive their stories

Created a short 5-minute video documentary of a veteran that helped start a video editing contest for the project
Skills
Fluent in Spanish, interviewing skills, video and audio production skills, post-production editing and graphics.
Software: Final Cut Pro 7, working knowledge of Avid Media Composer 6.5, Adobe Flash CS5, Autodesk Maya 2011, Adobe After
Effects CS5, Adobe Photoshop CS5, content management systems, Microsoft Office Suite working knowledge of Adobe Illustrator CS5,
Audacity 2.0.2, HTML, CSS, beginner working knowledge of Logic Pro 9, Understanding of Salesforce Service Cloud