ASSIGNMENT

NICMAR / SODE OFFICE

NAME

Ajay

REG. No.

214-08-11-12287-2161

Course No.

PGCM 12

Course Title

Human Resource Management

Assignment No.

Date of Dispatch

Last date of receipt

Of Assignment at SODE office

ASSIGNMENT
ON

Human Resource Management

PGCM 12

SUBMITTED BY:

Ajay,
PGCM,
REG NO: 214-08-11-12287-2161
ASSIGNMENT:
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You are a Project Manager on site where work for 3K.m. long Tunnel
has been undertaken. The site is remote and takes about 2 days travel to
nearest town. Supervisors, Technicians & Skilled Workers are engaged
in dangerous / hazardous work. Absenteeism due to sickness, quarrels,
drinking is adding to less output of work and chances of accidents on
site are increasing. Management has urged to do something so that time
targets can be achieved. Discuss how will you tackle the problem and
increase the output of the work.
Solution:Introduction of Main Problem
1.
2.
3.
4.

Absenteeism Due To Sickness

Absenteeism Due To Quarrels & Drinking
Accidents at site
Technical problems

Reasons of Various Problems:

Lack of Manpower Management (or) Planning

Un-Hygienic surroundings & Temporary Accommodation
Lack of Medication
Consumption of Alcohol
Availability of Alcohol
Storage of materials
Roof Spalling
Water seepage

Needs and Their Fulfillment on Site:Lack of Manpower Management (or) Planning: Prepare a proper schedule of the Project and Assign Resources to
each Task i.e. each Activity, Assigning Resources means Identify
manpower required for each Task and what is the availability of
manpower and how much work has been done till date and how much
work is to be done. Identify Type of manpower required i.e. Skilled (or)
unskilled .If manpower is in adequate try to get more manpower or Try
to use the available manpower Fully so that maximum amount of work
to complete and try to complete the Urgent woks such that it does not
affect our project duration, reschedule the project and updated schedule
to head office and inform them weekly work progress so that they can
help you to overcome the manpower problem (or) try to motivate the
available manpower by giving extra benefits if they complete the project
in time. (or) if manpower is very less than required then immediately
inform head office so that they can send some more manpower so that
the project can run smoothly.
Suggestion & Recommendation to Management on Manpower
Management (or) Planning:
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Manpower planning involved some of steps if the management and

project manager follow these steps there will be no problem due to the
manpower in the project, because the Tunnel project is a large project
more number of manpower is involved in the project and they are at
different levels and management has monitor all are working properly
are not, if not they have to have do some other arrangement are try to
motivate the manpower so that the project progress smoothly.
Understand the project in all respects and get details of all projects
i.e. site condition, contract conditions, technical specifications,
construction techniques, and time frame.
Working out the labour component in various parameters of the
project by using constants to workout labour requirement.
Classifying and categorizing labour requirement and various jobs
by level of skill, responsibility, nature of work etc.
Determine the duration of each job or task at every stage of
project.
Estimate the number of manpower required in view of the
anticipated of absenteeism and labour turnover and the stability
factor.
Manpower management has some principles to follow that should be
known by the project manager and also the management of the company.
The principles are as follows:
Care and skill should be exercised in the selection of employees.
Introduction to the job should be friendly skillful and adequate. Each
employee should be made to feel that his efforts are really appreciated.
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Consideration should be given to the effect that each rule and

instruction may have on the feelings of employees.
Employees should have apart in planning those things that affect
their working conditions.
Management should be absolutely fair in every policy and every
practice.
Each employee should have a feeling of pride in the
worthwhileness of his work and his company.
Based on the construction programme and
various other norms, the administrative set up is worked out for
completion of project. It is proposed to have two Chief Engineers
(Level-1), one for head works and other for canal & canal structures
headed by the Project Manager. Under the Chief Engineer (Head work)
four circle offices will be proposed and under the Chief Engineer (Canal
& Canal Structures) three Circle offices will be proposed. There will
also be one Director (Administration), one Director (Finance), one
Director (Quality Control) and one Director (Technical) under the
Project Manager. There will also be attached Superintending Engineer
(Mechanical) under the each Chief Engineer. All these offices will be
suitably located for effective monitoring and control over the execution
of project. The administrative set up is shown below:

Un-Hygienic Accommodation surroundings & Temporary

Accommodation:Before Starting of the project Management has to well plan
because this project is long duration so manpower involved will be

more it is the one of the preliminary need for the employees &
workers.
Suggestion Methods for Hygiene Factors: Management has to well plan for the temporary shelters in
such a way that number of workers will be involved in the project
and how many shelters are required and for different category of
employees will be working at site and different types of shelters
should be constructed with different facility what all materials
required for construction any how much time required to construct
it so that all those thing should be completed before starting of
project, Management should built temporary shelters for the
workers who will be working at site because the site is at remote
area workers cannot be able to say at their home and come for
work it is the preliminary requirement for the workers so
management has to take extra precautions, A site office also be
built with all necessary requirements, drinking water should be
good because most of diseases are spread by water so it is
important step to taken care by management.
Lack of Medication: Management should send a medical team to site and they
should stay there till completion of project. They should be
supplied necessary equipment and medical kits so that they can
manage any hazardous situation i.e. any sudden accidents they can
handle the situation, any epidemic occurred they can overcome that
situation. By this work will be smoothly progressed and number of
workers absenteeism will be reduced. Worker who is sick will be
taken care by medical team he will be recovered quickly and he
can start doing the work so that manpower problem is solved.
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 Consumption and Availability of Alcohol:This is the major problem with labour because they drink
daily after work so that they get some relief from whole day work
and body pains, but management should try to avoid drinking
alcohol or try to get them in limited dose so that they have it n just
go for sleep if they get it in excess quantities they will be drinking
whole night and next day they will be absenteeism and also after
excess drinking they start quarreling between themselves its a big
problem for the project manager. If this quarreling happens
regularly then management has to take some precaution steps to
handle that problem. Such as try to avoid the availability of alcohol
near the site so that the labour cannot consume much alcohol and
this problem is solved and the project may continue smoothly.
Storage of Materials: This is also a major problem for such a big project and at
remote place materials will be at site well before start of project so
store rooms should be properly built well in advance so that it will
not create a problem while execution of work for that what all
employees required and how many number required should be
planned before so that materials are properly handled by this only
the cost of project depends.
Roof Spalling: The management should have complete knowledge of what
all technical problem may occurs while execution of project and it
has to take proper precautions and it should be well planned before
so that it would not affect the project duration, what are causes of
the problems and how to overcome the problems. The cause of
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roof spalling is type of formation of rock, rock with excess of

foliations, joint & poor rock mass leads to the rock spalling.
Suggestion & Methods to overcome Roof Spalling Problem:Tunnel should be properly scaling to remove loose rock mass
& cement grouting should be done so that the rock will get some
extra strength so that it can hold properly it cannot be fallen down
easily tunnel should be properly provision of steel ribs
immediately so that it will be support on the steel rids and work
can be progress smoothly and project manager should have all this
materials well in advance because these materials are required
suddenly.
Water Seepage:The management should have complete knowledge of what
all technical problem may occurs while execution of project and it
has to take proper precautions and it should be well planned before
so that it would not affect the project duration, what are causes of
the problems and how to overcome the problems. The cause of
water seepage is mainly due to the discontinuous rock formation,
Ground water table height etc.
Suggestion & Methods to overcome Water Seepage Problem:
While designing the tunnel they should provide proper
drainage system so that if the water is accumulating in the tunnel it
will affect the progress of work, so drainage system should be such
that water accumulated should be quickly drained any from
working space so that it does not affect the work progress or proper
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grouting should be done so that the rock will get more strength so
that it can stop the water seepage into the tunnel. This is the easy
method to overcome the seepage problem, the other method to
overcome the seepage problem covering the tunnel section with
water proofing membranes it will also not allow the water to
seepage into the tunnel so that work can be progress smoothly.
Recommendation to Management: Top Management should be more responsible and it should
have to properly monitor the progress of work and if any urgent
needs at site should be fulfilled as quickly as possible and it should
see that the lower and middle management is working properly are
not. If any accidents are hazardous situation then top management
has to urge to do some help to lower and middle management so
that they can overcome the situation they must send some team so
that will help them and work will be progress smoothly.
Tunnel project is a very large project it will take lot of time to
complete the whole project so management has to be well prepared
of all the fore coming situations i.e. labors problems, absenteeism
etc.

FUNCTIONS OF TOP MANAGEMENT:

1. Determining the objectives.
2. Framing policies & making plans to carry out the objectives &
policies.
3. Setting up the organizational framework to conduct the operation
as per plans.
4. Gathering the resources needed to put the plans into effect.
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5. Controlling the operations through the organization.

Middle management is concerned with the task of implementing the

policies & plans chalked out by the top management. Middle
management consists of departmental heads exercise the usual functions
of management in respect of their own departments. They have top plan
the operations, issue instructions to their assistants; collect the resources
required & control the work of the men under them.
FUNCTIONS OF MIDDLE MANAGEMENT:
1. Understanding the policies framed by top management.
2. Preparing the organizational set-up in their department.
3. Finding out the suitable operative & supervisory personnel &
fixing duties & responsibilities to them.
4. Arranging & issuing instructions to the assistants & operatives.
5. Motivating the personnel for higher productivity.
6. Co-operating with other departments for smooth functioning of
organizations.
7. Collecting reports, statistical information & other records about the
work turned out in the respective departments & forwarding the
same to the top management.
8. Recommending to the top management new or revised policies for
their departments to obtain better performance.
LOWER LEVEL MANAGEMENT: It is the lowest level in the administrative framework & actual
operations are performed here. Foremen supervisors assisted by a no of
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workers & clerks carryout the actual operations as per schedule. Their
authority & responsibility is limited & they have to follow the lines
drawn by the higher levels of management. The foremen or supervisors
are responsible for carrying out work orders allotted to their respective
departments. They pass on the instructions of middle management to the
workers. The quality of the workmanship & quality of output will
depend upon the hard labor, discipline & loyalty of the operating
personnel.
Motivation of Employees in Construction Project: Motivation is the driving force within individuals that drive them
physiologically and psychologically to pursue one or more goals to
fulfill their needs or expectations. Motivators may be intrinsic or
extrinsic. An example of an intrinsic motivator is the self-fulfillment of a
worker as a result of performing a task well.

Motivation of labor in Construction Project: Construction labor can be motivated. This is important because
dwindling productivity is a major problem confronting construction
today. Productivity has decreased every year for the past decade, in part
because of increasing design complexity, more rigorous federal and state
regulations and socio-economic changes affecting the work force. Our
findings indicate that a highly motivated workforce enhances
productivity and project effectiveness.
In construction, the work itself - that is, the building of a structure
for all to behold is a key motivator for all levels of management and the
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work force. Therefore, a well-planned project seems to be the first - and

most important - step to achieve good productivity. Unfortunately, on
large industrial projects, craftsmen often receive only minimal amounts
of information about their work. Craftsmen view overcrowded
conditions and crew interference due to extensive rework as
demotivating. Design standardization can help to minimize rework and
improve morale.
Motivational programs: Although some unique motivational programs were found, the vast
majority can be grouped into five primary categories: goal setting,
incentives, positive reinforcement (i.e., recognition for a job well done),
worker participation, and work facilitation. The following presents a
dissertation on each of the five categories discussing first their use in
other industries and then their application to construction.

Absenteeism and Turnover:

The Department of Energy study indicated that the absenteeism
and turnover are a relatively minor concern to workmen. Still, they can
have a major impact on total project productivity. High rates of
absenteeism are a concern, however, to individuals who had to carry
extra workloads to compensate for missing crewmembers.
The low job satisfaction resulted in high absence from work and
high turnover. Thus absenteeism and turnover can be viewed as effects
of motivational Activities or demotivational concerns. The cost of

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motivational programs is often justified by the reduced absenteeism and

turnover.

Bibliography: Management in organization by Koontz and Odoneal, McGraw

Hill Publication.

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