METER READING AND BILLING

1
1.1

METER READING
Meter reading of all the consumers is carried out on a routine basis each month to record the
consumption of energy consumed by each consumer during a given period (Billing cycle/billing
month). The meter reading is generally done by the meter readers, Meter reading supervisors,
Sub divisional officers(AMOs), Executive Engineers(DMs). For the purpose the consumers of
each sub division are divided into a number of batches. The meter reading program shall be
prepared in such a way that the meters of a batch are read on the same dates each month.

1.2

Meter reading of connections with load up to 40 KW are required to be taken by the Meter
Readers. Maximum Demand Meters of connections having load over 40 KW are read by the
AMOs and over 500 KW by DMOs.

All connections with load up to 40 KW have been

staggered in 21 meter reading and billing batches, while connections beyond 40 KW load having
Maximum Demand Indicator Meters is a separate batch.

1.3

Meter readings of Maximum Demand Indicator Meters (MDI) are taken as an additional batch by
AMOs & DMOs in accordance with the meter reading and billing programme.

1.4

Authorized representatives of a Company shall visit the premises,

read the meters at the

premises or where they are located and enter the following data in the Meter Reading Records,
and where possible and available, the Meter Reading Cards preferably in the presence of the
consumer or his authorized representative.

Date of reading

Meter Reading/ MDI

Advance (units consumed since previous reading/ MDI).

Append their initials.

Meter Readers/ AMOs/DMOs shall return the Consumer Meter Reading Cards if available, to the
consumers before leaving their premises.
1

1.5

Meter Readers sha ll also check the irregularities/discrepancies in cases of meters, at the time of
reading meters and report the same to the LSII/Meter Supervisor-I/Meter Supervisor-II (MS)
who take corrective action to rectify discrepancies as reported by Meter Readers. Further
prescribed percentage checks of the meter readings recorded by meter readers are exercised by
LS-II/ MS-1 or MS-II, Meter Reading Section Supervisors, AMOs, DMOs & MOs wherever
required.

1.6

AMOs shall ensure immediate replacement of faulty meters (time of which must not exceed
three billing cycles), rectification of discrepancies and disconnection of supply of unauthorized
reconnected premises.

PROCEDURE AND MANNER FOR BILLING

2.1

Electricity Consumer Bill

Meter reading list are received by the AM(CS), Revenue Officer from AMO and after checking
calculation of new meter reading and verification of change records, meter reading lists are
forwarded to EPCO computer center for billing .

Domestic tariff (A-1) is applicable to residences, place of worship, charitable Institute, Govt.
Sponsored Institutions, Hospitals and Dispensaries.
Commercial Tariff (A-2) is applicable to ala Govt. and Semi Govt. offices, Institutions,
Commercial Offices, Shops Hotels, restaurants, Petrol Pumps Services Stations Private Hospitals
Clinic, Dispensaries Cinema Theaters Clubs Offices of Lawyers and Consultants etc etc.
2.2

SCHEDULE OF TARIFF AND RATES.

Tariff Rate

Tariff

Domestic A-1

Commerci
A-2
al

Slab

Av. Rate
Discoun
Inc.Tax+ Subsid
t
Fixed/Minimum
y by
Energ
1-7Charges
FAS A.D Hyd.S.+E. Govt
y
D
2004

0-50
51-100
101-200
201-1000
Above

0.61
0.41
0.58
1.51
1.88

0.49
0.49
0.49
0.49
0.37

0.73
1.58
2.29
3.55
4.42

1.44
2.60
3.51
5.86
7.04

1-100

2.70 0.00 3.82

6.88

0.06
0.06
0.06
0.06
0.06

0.10
0.10
0.10
0.10
0.10

S/Phase 45/3/Phase 100/S/Phase 100/3/Phase 300/-

Above
100

Industrial

2.94 0.00 3.92

8.34

0.25

A-2(b)

1.09 0.12 2.83

4.83

0.25

B-1

1.81 0.13 3.07

6.06

0.10

B-2

1.30
1.20
1.98
1.29
1.15
1.97
1.24
1.11
1.87

2.09
2.07
2.78
2.01
1.60
2.26
1.86
1.49
2.20

4.26
4.11
5.94
4.16
3.51
5.33
3.92
3.33
5.13

0.10

1.24 0.34 3.42

1.09 0.34 3.21

5.98
5.54

220 Per KW

1.06 0.34 2.96

5.22

216 Per KW

Scarp

1.26 0.49 3.13

5.82

0.13

Pvt.

0.90 0.49 1.59

3.63

0.13

B-2
TOD

Off Peak
Peak

B-3
B-3
TOD

Off Peak
Peak

B-4
B-4
TOD

Off Peak
Peak

C-1(A)
Bulk
Supply C-1(b)
C-2
Agricultur D-46
e
D-49

0.13
0.13
0.13
0.13
0.13
0.13
0.13
0.13
0.13

220 Per KW
1-20 KW = 70 Per
KW
21-40 KwW =90
Per KW
300 Per KW

0.10
0.58
290 Per KW
0.58
0.51
280 Per KW
0.51

82 Per KW

2.3

In cases where accumulated readings is taken, segregated bills shall be prepared keeping in
view the number of months for which the readings have been accumulated to give relief to the
consumers.

2.4

The consumers are requested to read the INSTRUCTIONS FOR THE PAYMENT OF BILLS
given on the back of Monthly Electrical Consumer Bill of general consumers and Bill for
Industrial (MDI)/Bulk supply consumers for their knowledge and understanding where ever
required.

TIME FOR PAYMENT OF BILLS

3.1

The due date for payment of bills shall be on the basis of 15 days from the issue date of the
bills. However the consumers will have clear 7 days from the date of actual de livery of the
bill for the purpose of payment.

3.2

The consumers who fail to make payments of their bills within due dates shall be served notices
for disconnection of supply to their premises. Upon non payment of electric consumption
charges bills, the defaulting consumer shall be served with a disconnection notice and upon
non receipt of payment even after this, the supply of the defaulting premises shall be
disconnected. In such cases the disconnected supply shall not be reconnected or restored by the
DISCO until full payment along with surcharge has been made by the consumer of all the
outstanding bill.

PROCEDURE FOR BILLS DISTRIBUTION

3

4.1

Batch wise printed bills for consumers having load up to 40 kW shall be received by the
AMO/Contractors from revenue offices. The same shall then be handed over to the Bill
Distributors on the same day for distribution to respective consumers.

4.2

The Bill Distributors/contractors shall deliver the bills at the premises of the consumers within a
day of receipt of the bills by them for distribution.

4.3 Bills for industrial consumers and MDI connections above 40 kW load shall also be distributed to
the respective consumers through Bill Distributors/Contractors who shall obtain the
acknowledgements of such bills from the consumers in the Bills Delivery books.

COLLECTION OF ELECTRICITY BILLS

5.1

Designated Bank Branches and Post Offices shall be collecting Electricity Bills from consumers
who have been given option to deposit their Electricity Bills in any bank branch/ post office.

5.2

Procedure in brief regarding payment of bills in Banks/Post Offices is as under:

Consumers shall pay their bills and demand notices in bank branches in cash or through Pay
orders/Bank Drafts/Crossed Cheques. Consumers could also make payments to Revenue
offices through Crossed Cheques or Bank Drafts.( For payments made through cheques a
grace period of at least three days be given for the realization of payment).

The Banks/Post Offices shall receive bills, acknowledge the receipt of payment by stamping
the bills and the counterfoils as PAID indicating the amounts received. Bank/Post Office
Officers shall sign bills and counter foils in order to authenticate the transaction.

The Bank branches/Post offices shall retain counter- foils and return the acknowledged bills
to payers.