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From grassroots to
digital ties: A case
study of a political
consumerism movement
Abstract
New grassroots organizations that target ethical consumer choices and behavior represent
a departure from traditional social movement organizations. In this article, we study the
activists of one of these organizations and show that social network ties formed mainly
online greatly reinforce commitment toward the goals of the movement. We suggest that
online ties, that is, digital ties, are important for political consumerism movements because
they create audiences for private actions. It is because of the presence of these audiences
that the individual participants can reinterpret their actions into public ones. We used an
online survey to collect data on the users of the Transition US social website on Ning.com.
Over half of the respondents have experiences with political activism. However, their
responses indicate that they are dissatisfied with traditional means of political participation
(e.g. rallies) and prefer non-contentious collective actions (e.g. local gardening).
Respondents perceive community organizing to be the most effective way to bring about
social change, deprioritizing connections to local government. Furthermore, respondents
who formed digital ties with other activists were significantly more likely than respondents
who had no ties with other activists to adopt consumer changes consistent with the goals
of the movement. We interpreted this finding as an indicator that digital ties share some of
the characteristics of strong ties, and we explored this similarity in this article.
Keywords
Social networks, Internet, political consumerism
Political consumerism, that is, the expression of political beliefs and ethical values
via the purchasing of goods, is not a new phenomenon, dating back at least to the
early 19th century (Micheletti, 2003; Micheletti and McFarland, 2010). However, it
is only in recent years that it has begun to attract the attention of social movement
scholars (Forno and Ceccarini, 2006; Schurman and Munro, 2009). Indeed, the
Corresponding author:
Paolo Parigi, Department of Sociology, 450 Serra Mall, Bldg 120, Room 132, Stanford CA 94305-2047, USA.
Email: pparigi@stanford.edu
237
238
platform (see Small, 2009, for a similar argument on how institutions promote hybrid
ties). We use these two sections to build our argument about political consumerism
and online social networks. This section concludes the more theoretical part of the
article. A description of the case study and of the analysis follows. We use the conclusion to summarize our results and to expand on our theoretical contribution.
239
high risks of contentious action. McAdam (1988, see also McAdam and Paulsen,
1993) explains how close relationships with other activists and like-minded individuals can both encourage and pressure someone into engaging in contentious political
action. Strong ties of this sort act as a mechanism for social reward and social
punishment while weak ties, such as relationships with acquaintances or a friend
of a friend, are more useful for disseminating information (Granovetter, 1973).
Weak ties have been well established as a means for widespread information
distribution, since weak ties connect a larger network than strong ties. The weakness of such ties also means that they hold less persuasive power over an individual.
Thus, while they may be useful for learning about new job opportunities, they are
less helpful in terms of mobilizing collective action, where the risks associated with
participation are often quite high (Centola and Macy, 2007).
The distinction between the role of strong and weak ties in facilitating mobilization predates the invention of the Internet and of social networking technology.
The contemporary social world is dense with opportunities for connecting with
others, and the Internet has become a new vehicle for the formation of relationships. Castells (1996) and Bimber et al. (2012) argue that the proliferation of
Internet connectivity promotes networked ties in place of membership in hierarchical, bureaucratic organizations. These networked ties decentralize the locus of
organization in collective action and facilitate grassroots community building.
Websites and forums that began as sources of information become communities
where members engage in conversations about everyday life and support one
another. Websites and forums become places where people interact and form relationships. Scholars studying nonpolitical online communities, for example,
observed that topical discussions often evolve into more general interactions (e.g.
Baumle, 2009; Gatson and Zweerink, 2000). From a social movement perspective,
a key question is whether relationships formed online are strong, in the sense that
they encourage and support participation, or weak, in the sense that they mainly
facilitate the diusion of information.
In order to make further progress on the behavior of online relationships with
respect to mobilization, we rst dene digital ties as the relationships formed between
activists who are interacting regularly online. These interactions may supplement oline interactions or they may replace oine interactions (especially for people who are
geographically distant). As individuals interact online, as, for example, members of
Transition US do on the movements social networking website, a sense of community
and shared identity and purpose can develop among users. In this way, what started
out as weak ties knowing which products to boycott, for instance, or the right way to
install solar panels can develop into closer ties that, while perhaps not as persuasive
as strong ties, can reinforce individuals commitment toward change.
We are not suggesting that all online ties have the qualities that create and reinforce
commitment. Most of the time online ties operate purely as coordination mechanisms.
Nevertheless, when online ties create a shared identity around which activists can
frame their private behavior, they become digital in the sense that they sustain commitment to a movement. In this way, these digital ties play a role similar to that of
240
group memberships, except that they are far more uid. Rainie and Wellman (2012)
explain that networked individuals have partial membership in multiple networks
and rely less on permanent memberships in settled groups (p. 12). They attribute the
eectiveness of such networks to the way in which people use technology.
In light of all of this, we hypothesize that digital ties are strong within the boundaries of the website that generated them, but weak outside of it. What dierentiates
digital ties from strong ties formed in primarily face-to-face interactions is that
digital ties remain constrained within the context and the content of the website
that originated them, while the inuence of strong ties extends beyond the context
of the social movement that brought the two activists together. That is, digital ties
are strong but in a specialized sense. Before testing this hypothesis, we explore why
the mixed quality of digital ties is particularly signicant for political consumerism.
241
At the center of political consumerism is the assumption that consumers are not
just passive recipients of corporation messages but rather that they have agency.
This agency is best expressed through individuals decisions to buy things. Yet,
most scholars of political consumerism see these decisions as occurring in a
vacuum; they become public because (in theory) the single individual has an internalized audience in the privacy of his mind for which the consequences of his action
matter. This internalized audience constitutes a sort of imagined community. The
self-referential nature of this perspective (Luhman, 1993) is not completely satisfactory because it imagines individuals as atoms, each expressing his purchasing
decisions independently of the other.
A more satisfactory approach, and one closer to the empirical observations of
how contemporary consumers make political choices in the market, starts by considering the role of networks (Scammell, 2000). As for the case of more traditional
forms of collective action, being an activist means enmeshing oneself into networks
of other activists (Lim, 2008; Ray et al., 2003). In contrast to traditional forms of
activism, political consumerism is based on actions that are prevalently private (and
often noncontentious). The Internet has given visibility to these type of actions in the
form of blogs, pictures, music, and so on. Furthermore, these websites have become
the basis for the formation of online relationships, that is, digital ties whose function
is a public reinterpretation of a myriad of private consumer actions into a single
collective action aimed at producing societal change. Our argument is that digital ties
make possible the generation of a shared identity and culture (Melucci, 1985). This
generative process in turn facilitates the creation of new frames into which private
actions can be reinterpreted as public and collective (Rheingold, 1993).
Our broad hypothesis about digital ties suggests that social media technologies are
of key importance for market-based movements because they create public shared
spaces and audiences for activists who use mobilization tactics that are not immediately visible. As the next section documents in further detail, Transition US, like
many other political consumer movements, challenges individuals to begin social
change by changing their own behaviors rather than by campaigning for policy
changes. Its intention is that enough individual changes in knowledge, values, and
behavior will lead to the formation of local collectives with organized action plans,
which will then lead to structural changes further up the chain, nally resulting in a
complete reorganization of governance and policy.
Methods
Case selection
Transition US is the American arm of an environmental movement that began in the
United Kingdom in the mid-2000s. Founded by Rob Hopkins, an ecological design
scholar, the movement addresses three issues: climate change, the unraveling of the
global economy, and peak oil, the last of these being the theory that the worlds
production of oil has or will soon have peaked, leaving a very oil-dependent
242
Data collection
We used an online survey to collect data on users of the following website: transitionus.ning.com (now transitioninaction.com). This website is a social networking
website whose members have joined voluntarily and expressed interest in the
Transition US movement, regardless of their actual level of involvement in
Transition US activities.
A large banner announcement about the survey was prominently posted on the
website, containing information about the study and a link to the study website,
which contained the link to the survey. Members of the social networking website
also received an e-mail inviting them to participate and directing them to the study
website. Hosted on a secure and reliable server, the survey contained 54 questions,
comprising a mix of multiple-choice questions and free-response questions.
Respondents were allowed to save their responses, stop, and return to complete
the survey at any time from October 2009 to March 2010. Overall, 387 respondents
began the survey, and 243 completed it (Table 1). At the time, the website had
approximately 2500 members, so the nal sample, although nonrandom, represents
approximately 10% of total membership.
Survey questions were divided into four categories. The rst and largest category
of questions pertained to respondents activities within the Transition US movement. This included what role they occupied within their local group (organizer or
joiner), and what activities they participated in both as individuals (e.g. grow their
own food or use their car less) and as members of the group (e.g. raised funds for
group activities or organized a group event). These activities included how they
used the Internet, for example, to stay informed about group activities, for personal
communication, or for social networking. The second category of questions was
related to respondents political attitudes and previous experiences. Respondents
were asked what other political or voluntary activities they had participated in
prior to joining the Transition US movement and were asked to explain their
interest in or motivation for joining the Transition US movement. The third category of questions described respondents social networks. Respondents were
asked to name ve close friends3 and describe their means and frequency of interaction with those friends. Finally, the fourth category of questions consisted of
demographic controls, such as gender, age, education, and income. Although data
243
Registered to vote
Ever attended a political/civic event
Ever participated politically
Ever donated money to a political/civic organization
Ever belonged to an environmental group
Ever belonged to a service group
Ever belonged to a political club
235
200
196
185
198
112
90
97
82
81
76
81
46
37
on race were also collected, the homogeneity of the sample with respect to race
limited the usefulness of this variable.
Descriptive statistics
Survey data show respondents to be homogenous with respect to race (91% are
White), education (87% have at least a bachelors degree), and political preferences
(74% describe themselves as politically liberal), with women making up 58% of the
sample. As a whole, respondents are web-savvy, using the Internet for e-mail,
work, reading the news, social networking, online discussions, and blogging.
All but eight people (97%) are registered voters, and more than half have ever
belonged to an environmental group or political/civic organization, with over 80%
having attended a political/civic event. However, their responses to survey questions
also indicate that they are dissatised with traditional means of political participation, such as street rallies and letter writing. Instead, they perceive community organizing as the most eective way to bring about social change, deprioritizing
connections to local government. They generally distrust business corporations
and political parties, and explain their withdrawal from political/civic organizations
as the result of the failure of institutional organizations and means.
244
closest friends. This distance variable was constructed from an original variable
measuring how far away a respondent lived from each of his or her ve closest
friends. This variable took four categorical values that were then assigned point
values with 1 being the closest and 4 the furthest and averaged over the ve friends
to yield a continuous distance variable that was used in the model.
Model 2 further considers the eects of variation in Internet use. An index measuring
Internet use was constructed as the sum of use of the Internet for e-mail, work, news,
discussion forums, and social networking; thus, its value ranged from 1 to 5. The nal
model, Model 3, tests for the eects of digital ties in conjunction with ties to Transition
US. To do this, we used the count of online friends (i.e. the number of friends with
whom the respondent interacted with mainly online, as opposed to in person or via
telephone) and the count of close friends involved in Transition US to construct a
categorical variable that indicates the extent of a respondents online ties to
Transition US. Both count variables ranged from 0 to 5. There are three categories
of network ties: a group of respondents who have no close friends, online or oine, in
Transition US (N 54); a group of people who have only oine ties to Transition US
(N 66); and a group of people who have mainly online ties to Transition US (N 65).
All the models controlled for the inuence of demographic variables of age,
gender, and a college degree.4 We also included as a control a binary variable
measuring whether or not a respondent was an organizer of a local Transition
US group (yes 1) to take into account the eects of leadership on the likelihood
of taking consumer action.
245
124
118
101
51
49
42
114
82
69
47
34
28
246
87
10
3
106
76
16
7
3
3
44
31
7
3
1
1
247
changes are not directly political in nature; rather, they take on economic and
cultural signicance, for example, growing ones own food or using ones car
less. These individual actions are given meaning within the movement because
they occur as part of a collective eort within a local community. Now we turn
our attention toward the role that the Internet played in shaping and mediating
commitment to the goals of the movement.
Joiners
Organizers
29
60
9
77
42
8
24
74
1.15
64
63
1.93
248
This suggests that despite the low risk involved in starting a new chapter of
Transition US, organizers of this movement operated in a fashion very similar to
organizers in more traditional movements. For example, face-to-face interactions
played a role in how future organizers were recruited for the movement. In fact,
while 36% of the respondents who joined an existing chapter of Transition US reported
having rst heard of it via the Internet, the same proportion for organizers was 21%.
To test more comprehensively the role of the Internet in generating commitment
among activists, we used a logit model to predict the likelihood of undertaking
consumer action on the basis of the respondents use of the Internet and controlling
for a host of other factors. If respondents integrated their online interactions with
their oine connections to Transition US, they would be more likely to take action
compared to those who did not have any online interactions.
In Model 1, most of the predictors are not signicant with the exception of being
an organizer. Compared to regular members, organizers of a local Transition US
group are more than twice as likely (i.e. e0.85) to take some sort of consumer action,
which is unsurprising, given that we would expect someone in a position of leadership to demonstrate commitment to the movement (Table 7).
Model 2 tests directly activists familiarity with the Internet. We employed an additive index to capture the salience of the Internet for respondents, ranging between 1, a
respondent who used the Internet only for one task, such as e-mail, and 5, somebody
who used the Internet for e-mail, work, news, discussion forums, and social networking.
The eects of this variable turn out to be nonsignicant, which tells us that respondents,
despite being recruited online from a social networking website directly aliated with
the movement, are not motivated to action simply by their Internet use. In other words,
it is not the quantity of Internet usage that predicts consumer action. We would suggest
instead that it is the quality of Internet usage, namely, digital ties that are formed and
reinforced, that aect the likelihood of consumer action.
When we include digital ties in Model 3, we see that having digital ties with friends
in Transition US has a signicant positive eect on the likelihood of consumer
action, compared to not interacting with any friends in Transition US, whether
digital or not. We can compare this eect with the eect of having close friends in
Transition US with whom there is no online interaction, that is, the standard eect
of strong ties on recruitment (McAdam and Paulsen, 1993). As expected, an increase
in the number of close friends in Transition US with whom one typically interacts
oine makes the odds of consumer action three times (e1.12) as likely than if one had
no close ties to Transition US. When we take into account the eect of having friends
in Transition US with whom one interacts mainly online, we nd that the odds of
consumer action are 2.5 times larger than if one had no close ties to Transition US.
Here, we see that digital ties operate similarly to the strong ties explanation in that
they reinforce commitment toward the goals of the movement. Nevertheless, their
impact is somewhat weaker than the impact of strong ties.
There are several potential reasons for the lower eect of digital ties compared
to strong face-to-face ties. On the one hand, it could be the byproduct of the small
number of cases on which the analysis rests. On the other, Model 3 could be
249
Table 7. Coefficients (log odds ratios) from models predicting effects of network and web
variables on consumer action.
Model
Age
Female
At least college degree
Organizer
Mean distance from 5 closest friends
Net use index (sum of 15)
Digital ties
Reference category: no ties to Transition US
Offline ties to Transition US
Digital ties to Transition US
Intercept
Likelihood 2 (vs null model)
Degrees of freedom
AIC
Model 1
0.00
0.29
0.55
0.85*
0.30
1.29
108.02
6
228.04
Model 2
0.00
0.34
0.63
0.80*
0.29
0.16
0.56
107.50
7
228.99
Model 3
0.00
0.35
0.56
0.67
0.19
0.14
1.12**
0.92*
0.23
103.60
9
225.19
Conclusion
The analysis of a sample of activists from Transition US found signicant support
for our argument that participants in political consumerism movements do not act
250
in a vacuum. Instead, they form networks that reinforce their commitment to the
goals of these movements. In particular, we examined the role of the Internet and
digital ties and compared them with the role of strong face-to-face ties. We discovered that at least among respondents in our sample, digital ties operate identically to strong ties in more traditional social movements, that is, they reinforce
participation and commitment toward the movement.
Of great relevance is the fact that the signicant impact of digital ties does not
wash away after controlling for the respondents use of the Internet. We think that
this eect reveals the distinction between using social media tools mainly as coordination mechanisms and using them in order to promote changes in values, commitment, or behavior that eventually lead to social change.
Digital ties reinforce commitment toward change in a market-oriented social
movement like Transition US because they create an audience for private actions.
That is, we think that digital ties transform private actions, such as driving less,
into public actions. This transformation is of key importance for understanding
contemporary political consumerism movements, where activists could be scattered
across dierent geographic areas with small chances of face-to-face contact with each
other.
Our ndings reveal that political consumerism movements are not simply driven
by individual consumers aware of social issues, but that such movements are rooted
in intentional organizational eorts to give actions purpose and meaning.
Furthermore, global access to technologies facilitating digital ties increases such
grassroots organizing and helps spread cultural attitudes among political consumers, including environmental protection, sustainability, and local production.
Ironically, infrastructure and technologies usually associated with globalization are
being used to mobilize political consumers at a local level, which is a paradox
worthy of further attention and research.
Despite these relevant ndings, our analysis suers from the obvious limitations
of a case study. To what extent can we generalize the role of digital ties to other
political consumerism movements? While a full answer to this question needs to be
grounded in further comparison to other movements, we would like to suggest that
our argument about online networks creating an audience for activists is more
satisfactory than imagining activists reinterpreting the meaning of their actions
in the isolation of their minds. We are therefore cautiously optimistic that our
ndings oer the basis for a theoretical integration between social network analysis
and the burgeoning eld of political consumerism.
Acknowledgements
We benetted from presenting earlier versions of this work to the Political Sociology,
Social Movements, and Collective Action workshop at Stanford University. We thank
Susan Olzak and the participants of the Mobilization of Identity workshop for their
comments and suggestions. Les Squires oered his help to make the online survey available
to respondents.
251
Funding
This research has been supported by a generous grant from the UPS Fund of Stanford
University.
Notes
1. Per Granovetters (1973) definition of the strength of a tie being a (probably linear)
combination of the amount of time, the emotional intensity, the intimacy (mutual confiding), and the reciprocal services which characterize the tie (p. 1361) it follows that
offline, in-person interactions are more likely to result in strong ties than are online,
computer-mediated interactions.
2. Political consumerism focuses on the individual rather than on state policies and follows
closely a classification scheme that Aberle (1966) developed a few decades ago in his study
of Native Americans. According to him, movements can be distinguished on the basis of
the amount of change pursued, that is, whether the movement was seeking to reform part
of society or all of it, and the locus of this change, that is, whether the movement sought
to effect change at the level of the individual or at the level of the broader social structure
(for related typologies of social movements, see also McAdam and Snow, 1997; Snow and
Soule, 2009).
3. This question was worded as follows:
Think of your closest circle of friends it does not matter whether or not they are
part of your local [Transition group]. Now, just consider the rst ve (or fewer)
names that come to your mind. Write their rst names [down].
4. We initially included household income in our models, but ultimately excluded it as a
control variable. We reasoned that education attainment would serve as a proxy for class
as we could not adjust for varying household sizes and the costs of living in different
cities. Furthermore, given our small sample size, adding an unnecessary control variable
to our models limited their predictive ability.
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Author Biographies
Paolo Parigi is an assistant professor at Stanford University. He is interested in the
emergence of cooperation and in the formal and informal rules that make cooperation possible. Because of his broad interests, Parigis research spans the elds of
organizational theory, political sociology and historical sociology. He is the author
of Rationalization of Miracles (Cambridge University Press).
Rachel Gong is a PhD candidate in sociology at Stanford University. Her research
interests include communication and information technologies, collective behavior
and social movements, human rights, and the sociology of culture. She is especially
interested in how digital technologies transform interaction and behavioral norms.
Her dissertation examines the web presence of and strategies used by the antihuman tracking movement.