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Faulty telephone line from the telephone post having too much noise and interference
because of wind, moisture etc..
1. First take up your phone and see whether your hear a dialtone and phone is not dead.
2. Check the cables between your modem, splitter and modem and look for any connectivity
problems in your telephone line.
3. Keep in mind that always the ADSL splitter should come first and then the phone and modem
should be connected.
4. Check your ADSL splitter because i have seen in over 90% of the causes, splitter is the root
problem. It may look ok from outside but you never know. Always keep a brand new splitter as
backup replacement because you never know when it will go faulty. Buy a good quality splitter
and each would cost about Rs 70. I have often seen that when i drop the splitter on ground, it
would go bust, so just watchout and dont be lazy to change splitter!
5. Always keep your ADSL modem nearby the splitter and the length of cable between ADSL
modem and splitter should be no more than 3 metres. If not you will be compromising internet
speed. i have often seen that internet works without any problems with even 15m lengthy cable,
but you will be giving up on speed.
6. Check your LAN or USB cable for any faults.
7. Check for you PC for viruses or worms which may cause problems with your router or
modem. Try a different OS
Go to your modem settings by typing http://192.168.1.1/ for most modem types or use
http://192.168.168.1/ and under ADSL status you have to take a note of the following ones.
If you cant reach either 192.168.168.1 or http://192.168.168.1 in your web browser then you
have to make changes in your network settings by opening Network sharing > view status >
properties > Internet protocol (IPV4) >enter your router IP in the gateway.
You can enter any IP address in the range of 192.168.1.XX (if your modem IP is 192.168.1.1)
and subnet mask is always 255.255.255.0
8. Once you access your modem/router web interface you will be able to find the SNR and
attenuation values under DSL status page to locate where exactly the fault lie
This should be either typically 0. If you notice more super frame errors above 50 that means the
packets are lost and you shouldnt too much pay attention to it. Just keep in mind that this value
should have ZERO or the lowest value possible.
To interpret more parameters and their values, you can refer to this useful link.