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corruption issues?
Product
NetWorker
Symptoms
Index corruption
Error: 'error on open of recfile for index [index-name](-214)'
Error: 'Cannot mount index [index-name](-214)'
Error: 'missing file sr_i1'
Error: 'nothing in index at this time'
Cannot browse files
Unable to perform backup due to index corruption
Unable to perform recovery due to index corruption
Slow writing to tape
mmlocate loses locations of volumes when NetWorker daemons are restarted
Cause
The NetWorker server experienced and outage during the backup causing corruption of
client index(es).
Note: The reasons for index corruption are many and varied. A NetWorker server crash is
only one reason for such corruption.
Resolution
Run index and media database consistency checks. Run media database controlled
compression procedure if regular index and media database consistency checks do not
rectify problem. Recover client file index if index and media database consistency checks
and media database controlled compression do not fix the problem.
Note: 'daemons' are in reference to UNIX processes and 'services' are in reference to
Windows services. Replace forward slashes (/) which are in reference to UNIX systems with
backslashes (\) on Windows systems.
4. Run nsrim -X
If index and media database consistency checks (as per items 1, 2, and 3) do not fix the
problem proceed to item 4.
Either recover index from date/time prior to corruption, or start with new index:
1.
1.
2.
3.
4.