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7- Eleven Company Profile

7-Eleven is the worlds largest convenience store chain operating, franchising


and licensing more than 56,400 stores in 18 countries, of which nearly 10,500 are in
North America. 7-Eleven also is one of the nation's largest independent gasoline
retailers. Its companys name was changed from The Southland Corporation to
7-Eleven, Inc. after approval by shareholders on April 28, 1999.

Founded in 1927 in Dallas, Texas, 7-Eleven pioneered the convenience store


concept during its first years of operation as an ice company when its retail outlets
began selling milk, bread and eggs as a convenience to guests.

The name 7-Eleven originated in 1946 when the stores were open from 7 a.m. to
11 p.m. Today, offering busy shoppers 24-hour convenience, seven days a week is the
cornerstone of 7-Eleven's business. 7-Eleven focuses on meeting the needs of
convenience-oriented guests by providing a broad selection of fresh, high-quality
products and services at everyday fair prices, speedy transactions and a clean, friendly
shopping environment.

Each store's selection of about 2,500 different products and services is tailored to
meet the needs and preferences of local guests. Stores typically vary in size from 2,400
to 3,000 square feet and are most often located on corners for great visibility and easy
access.

Well known for the Big Gulp fountain soft drink, Big Bite grill items, the
Slurpee beverage and its fresh-brewed coffee, 7-Elevens food service offerings bring
guests a proprietary line of prepared-fresh-daily and daily delivered deli sandwiches,
wraps, breakfast sandwiches and a wide assortment fruits, salads and baked goods.

7-Eleven offers consumers a number of convenient services designed to meet the


specific needs of individual neighborhoods, including automated money orders,
automatic teller machines, phone cards and, where available, lottery tickets.

The company operates, franchises and licenses approximately 8,600 stores in the U.S.
and Canada. Of the close to 7,800 stores the company operates and franchises in the
United States, more than 6,400 are franchised.

Outside of the U.S. and Canada, there are more than 47,800 7 Eleven and other
convenience stores in Japan, Taiwan, Thailand, South Korea, China, Malaysia, Mexico,
Singapore, Australia, the Philippines, Indonesia, Norway, Sweden and Denmark.
7-Eleven has announced plans to open stores in the United Arab Emirates and
Vietnam.

7-Eleven, Inc. is privately held and became a wholly owned subsidiary of Seven-Eleven
Japan Co., Ltd. in Tokyo, Japan, and its affiliates on Nov. 9, 2005.

7-Eleven Organizational Chart

BOARD OF DIRECTORS

Jose T. Pardo
Chairman of the Board &
Independent Director

Nan-Bey Lai
Vice-Chairman & Director

Jose Victor P. Paterno


President/CEO & Director

Jui-Tang Chen
Director

Chi-Chang Lin
Director

Wen-Chi Wu
Director

Lien-Tang Hsieh

CORPORATE OFFICERS
Chin-Yen Kao
Honorary Chairman

Jose Victor P. Paterno


President/CEO & Director

Jose T. Pardo
Chairman of the Board & Independent
Director

Ping-Hung Chen
Treasurer/CFO & Vice President forFinance
and Administration

Nan-Bey Lai
Vice Chairman

Atty. Evelyn S. Enriquez


Corporate Secretary

Director

Jorge L. Araneta
Director

Maria Cristina P. Paterno


Director

Antonio Jose U. Periquet, Jr.


Independent Director

Michael B. Zalamea
Independent Director

Business Interests

Conflict of Interest and Corporate Opportunities


1.

Every employee should uphold the companys interest at all times and
integrate it with its own personal interest without prejudice to the former.
Regardless of consanguinal or affinity relations, all shall adhere with the
guidelines of the Company and act on the basis of the Companys interest.

2.

Avoid engagement, participation or involvement of oneself, directly or


indirectly in any transaction, undertaking or business enterprise which should
belong to the corporation, thereby obtaining profits which should refer to the
company or otherwise causing prejudice to the corporation.

3.

Avoid engaging in activities such as soliciting and accepting gifts and


entertainment; and accepting cash or its equivalent from vendors, suppliers,
contractors or any third party.

4.

Employees regardless of rank shall act with prudence and careful judgment
in their relations with all vendors, suppliers, contractors, and to any third party
providers. They shall not engage themselves in situation and activity that can
compromise their position affecting impression on relations, casting doubts
on integrity and judgment.

5.

Uphold ones integrity and that of the Company by following procedures in


dealing with co-employees, government agencies, contractors and suppliers
such that no employees must engage in rigging bids, nor use their power or
position to manipulate/advance any agreement tainted with personal gains.
The integrity of the company lies within its employees. Favors have no place
in the business.

6.

The Companys interest shall reign supreme in all the business decisions and
actions. Therefore any legitimate opportunities that might arise should be
advanced for the company.

Products and Services

SLURPEE
The original and best frozen
beverage is only available
at 7-Eleven. So when you
need some refreshment,
come in and get your hands
on a Slurpee. Theres
always a new flavour to try,
or stick with traditional
favourites Cola and
Raspberry.
Gulp
The Big Gulp, Super Big
Gulp, Double Gulp and
Gulp are genetically
engineered to quench even
the most diabolical thirst.
And if you fill it up in one of
7-Eleven refillable cups or
mugs, you can quench your
thirst even less. Plus it
carries all your favorite
flavors.

Siomai

Stuffed Pandesal

Rice Meal Express

Hotdog

Siopao

Pinoy Rice Meal

24 Hour Payment Express

Loading Services and Prepaid cards &


Sim packs

Corporate Vision-Mission

Our Mission is to be Your Convenient Neighborhood Store.


At 7-Eleven, our purpose and mission is to make life a little easier for our
guests by being where they need us, whenever they need us.

From sales associates to franchisees and managers, from fresh-sandwich


makers to doughnut bakers, from daily-delivery drivers to department heads all
of us associated with 7-Eleven are here to ensure that we meet our store guests
needs with fast, convenient and friendly service and the products they want while
on the go.

Our Vision Is to Be the Best Retailer of Convenience.

Being the best at what we do means each 7-Eleven employee has a


chance to brighten someones day and make life a little easier, whether it is
service with a smile in the store or ensuring we have the freshest food available,
day in and day out.

That means listening to our guests and changing to meet their changing
needs. The products they wanted when we started were pretty simple milk,
eggs and bread. Those items are still available, but they also might include a
fresh salad for lunch, chicken wings for a tailgate party, an imported bottle of
wine, prepaid iTunes card or a Slurpee drink in a cool, collectible cup. Whatever
the need, we want to be the friendly, convenient, one-stop shop of choice.

Core Values

Customer focused
We put our customers first.

Teamwork
We foster an environment of synergy to attain the goals of the
organization through active participation and mutual respect.

Integrity
We are honest and trustworthy to our fellow employees, customers
and business partners.

Reliability
We deliver what we promise.

Data-driven
We make decisions based on data."

Corporate Objectives

To empower individuals to lead their communities by elevating their standards of


living from poverty.
To implement sustainable programs and projects that will provide opportunities to
communities and individuals.
To promote community-spirit and involvement in socially-oriented causes.
Promoting environmental awareness through our recycling programs and
supporting other environmental projects parallel with the Foundation's program.
To provide programs that may create impact and sense of deeper purpose in the
lives of our employees and business partners.
Encouraging the spirit of volunteerism to PSC employees and its stakeholders.

CSR philosophy

Philippine Seven Corporation (PSC) was registered with the Securities and Exchange
Commission (SEC) on November 1982. It acquired from Southland Corporation (now Seven
Eleven, Inc.) of Dallas, Texas the license to operate 7-Eleven stores in the Philippines in
December 13, 1982. Operations commenced with the opening of its first store in February 29,
1984 at the corner of Kamias Road and EDSA Quezon City, Metro Manila. Considering the
countrys economic condition at that time, the Company grew slowly in its first few years of
existence.
In July 1988, PSC transferred the Philippine area license to operate 7-Eleven stores to
its affiliate, Phil-Seven Properties Corporation (PSPC), together with some of its store
properties. In exchange thereof, PSC received 47% of PSPC stock as payment. Concurrent
with the transfer, PSC entered into a sublicensing agreement with PSPC to operate 7-Eleven
stores in Metro Manila and suburbs. As part of PSPCs main business, it acquired or leased
commercial properties and constructed retail store buildings, leasing the buildings to PSC on
long term basis together with most of the capital equipment used for store operations. In effect,
PSC concentrated on managing its stores and effectively took the role of a pure retailer.

In May 1996, the stockholders of both PSC and PSPC approved the merger of the two
companies to advance PSC groups expansion. In October 30, 1996, SEC approved the
merger and PSPC was then absorbed by PSC as the surviving entity. With the consolidation
of the respective lines of business of PSC and PSPC, PSCs retailing strengths were
complemented by PSPCs property and franchise holdings. Their management as a single
entity enhanced operational efficiency and strengthened ability to raise capital for growth. PSC
listed it shares (SEVN) in the Philippine Stock Exchange and had its initial public offering in
February 04, 1998. The shares were offered at the price of P4.40 per share from its par value
of P1.00 per share. In September 17, 1998, PSC established Convenience Distribution Inc.
(CDI), a wholly owned subsidiary, to provide a centralized warehouse and distribution system
to service its 7-Eleven stores.
With the effectivity of the Retail Trade Liberalization Act (R.A. 8762) on March 25, 2000,
foreign entities were allowed to invest in an existing retail company subject to the requirements
of the law. President Chain Store Corporation of Taiwan (PCSC), which is also the 7-Eleven
licensee in Taiwan operating about 2,700 stores, purchased 119,575,008 common shares of
PSC or 50.4% of PSCs outstanding capital stock at the price of P8.30 per share. The
purchase was made under a tender offer during October 9 to November 7, 2000 by President
Chain Store (Labuan) Holdings, Ltd., a Malaysian investment holding company, wholly-owned
by PCSC. The acquisition is meant to forge a strategic alliance which aims to provide PSC with
technical support from PCSC in strengthening its organizational structure and operating
systems. This shall enable PSC to pursue store expansion plans on sound and profitable
basis. A new affiliate, Store Sites Holdings Inc., was also established on November 9, 2000,

as the entity to own land properties of the Company. These land properties are leased to PSC
by SSHI. The Corporations area license to operate 7-Eleven Stores in the Philippines was
renewed in August 2007 for another term of 20 years, renewable every 10 years. The
Renewal Area License Agreement has been approved by and registered with the Intellectual
Property Office as of September 25, 2007.

The Corporation initiated the establishment of PhilSeven Foundation Inc. (PFI) in


October 2007 to support its corporate social responsibility programs. PFI was granted
certificate of registration by DSWD last August 6, 2010.

The company had a manpower complement of 1,921 personnel, 655 of whom are
regular employees, 301 contractual/probationary and 965 cooperative members to augment
temporary needs during peak hours or season in the stores and the support services units.
There is no existing labor union in the company and collective bargaining agreement. There is
an Employees Council which communicates to management the employee concerns. There
has been no strike or threat to strike from the employees for the past three years.

At year end, PSC is operating 551 stores, 211 of which are franchise stores, 130 stores
are operated under a service agreement, and the remaining 210 are company-owned stores.
The store franchise and service agreements have a minimum term of 5 years each, renewable
for a similar term. The stores under franchise and service agreement are indicated in the store
list provided in the discussion of Leases herein.

Currently, PSC considers three major competitors in maintaining its leadership in the
Convenience Store (C-Store) Industry. There are a number of other small players including
gas marts, but their store count and sales volume as a group by itself is not significant to be
considered. PSC concluded in August 2009 a non-exclusive tie-up with Chevron Philippines
Inc. and opened 25 7-Eleven Stores in certain identified Caltex gasoline stations. The
Company continues to sustain its leadership by putting stores in strategic locations, carrying
product assortment fit for such market.

CSR Business Model

Procurement

Logistics

Products & Services

PCSC offers a great variety


of products and services.
The company constantly
improves the product
portfolio to satisfy the daily
needs of the general public.
The company also
responds to the market
trend of fast fashion by
launching the private brand
of 7-SELECT. PCSC also
engages in fresh food
business to provide
consumers with a
convenient and reliable
choice with food products
without preservatives.

PCSC has the most


comprehensive logistic
system supported by the
group affiliates to supply
the inventory for all stores.
To ensure the freshness
and time effectiveness, we
have established five
logistic sub-systems of
room temperature,
refrigeration, freezing, fresh
food and publication. The
design of the sub-systems
is based on product
categories and
characteristics to meet their
specific requirements.

It is our commitment to offer


a convenient, reliable and
joyful shopping experience
to our customers at 7ELEVEN stores. During the
past 35 years, the
innovative products and
services offered by PCSC
has created a new lifestyle
for the general public.
Looking into the future, we
expect to promote a more
sustainable lifestyle based
on the mutual trust we have
with our customers and
continue to play the role as
a great good neighbor.

CSR Programs and Beneficiaries

I.

Supplemental Feeding Program

Supplemental Feeding is about provision of healthy and nutritious food to the moderately and
severely (non-medical) underweight children to serve as an immediate and direct interventions
to improve their nutritional status and to prevent any permanent physical and mental
retardation.
This program has four (4) components:
1. Educate the children and their parents on the importance of eating healthy and
nutritious food and develop the families nurturing capabilities through various program
media.
2. Improve nutritional status of the target beneficiaries who are underweight pre-school
children ages 1-6 years old.
3. Mobilize access of beneficiaries and their families to resources present within the
community (LGU, Private sectors and other NGOs) to serve as mechanisms for
sustainability.
4. Encourage volunteerism among PSC employees through active involvement and
participation in the program.

II.

Medical Mission
This program aims to deliver medical assistance through minor operation,
dental and general check-up and provision of free medicines to underserved
communitites and areas where it is most needed the implementation phase
for this program is year round with a quota of two (2) missions a year.
a. MEDICAL MISSION IN THE CITY OF PARANAQUE
To cap off the year 2012, PFI (PhilSeven Foundation, Inc.) held a
Medical Mission last December 9, 2012 in the City of Paranaque in
partnership with its Local Government through its Department of
Social Welfare Office. The City of Paranaque has been a
beneficiary of other PFI programs and services such as, BalikEskwela, a school supply distribution for 1,000 indigent students
and Supplementary Feeding Programs matched with Livelihood
Skills Training for one year that started last June 2012.

Historically, 7-Elevens 2nd store was located within the City of


Paranaque. At present, 7-Eleven has more than 800 stores and still
expanding, PFI chose to partner with the City of Paranaque as a
way of giving back to the community and to its loyal customers.
A total of 948 indigent patients were given free medical check-up,
complete set of prescribed medicines and multivitamins. A number
of volunteer doctors and medical students from University of Sto
Tomas - Zeta Beta Mu Fraternity and UP-PGH - Mu Zigma Phi
Fraternity come together to share a common cause and help
others. Among the specialist doctors were Pediatricians,
Opthalmologist, Family and Internal Medicine and a Geriatrics
doctor all provided their professional services for free.
Medicines and vitamins were purchased by PFI to Erickagen, Inc.
owner of Generika Drugstore who sold it at a very low price as part
of their CSR (Corporate Social Responsibility) activity, they also
brought along pharmacist, nurses and volunteers to help in the
dispensing of medicines.
The event was attended by Paranaque City Mayor Jun Bernabe,
Vice Mayor Gus Tambunting, Councilor Benjo Bernabe and Social
Welfare Head Mr. Dean Calleja together with PSC Operations
Division Manager and PFI Trustee, Ms. Liwayway Fernandez, PSC
HRAD Manager and PFI Mancom Chairperson, Ms. Violeta
Apolinario, PSC Business Development Division Manager and PFI
Trustee Mr. Francis Medina and PSC Employees Council, PSC
Employee-volunteers from HR, Operations-Support, Finance and
BDD.
III.

"Balik-Eskwela" Project
This program identifies a public school or daycare center as target
beneficiaries where students will be provided with school bags and school
materials for the beginning of the school year.

A. BALIK-ESKWELANG HANDOG PROJECT IN PARAAQUE AND


PASAY CITY

For the year


2012 PFI
partners with
two more cities
in NCR.
Paraaque
and Pasay City
were chosen
as beneficiary
for the BalikEskwela Project, a total of 1,000 Grade 1 and 2 students in Paraaque
City and 1,000 day care students in Pasay City received school bags and
school materials which they can use for the whole school year.
The said project was done in coordination with both the LGUs Office of
the Mayor and its Social Welfare Department. The event was held last
June 30, 2012 at Paraaque Sports Complex attended by Paraaque City
Mayor Jun Bernabe, Councilors Benjo Bernabe and Rico Golez and Pque.
Social Welfare Head Mr. Dean Calleja. 7-Eleven Division Managers and
PFI Board of Trustees, Ms. Liwayway Fernandez, Ms. Violeta Apolinario
and Mr. Francis Medina. A number of employee-volunteers came from
Finance and HR.
Pque. City Mayor Jun Bernabe gave his speech and formally accepted
the partnership with PhilSeven Foundation, Inc. in support of their welfare
programs particularly on education, and health and nutrition programs for
children. He also mentioned that he is also looking forward to seeing more
7-Eleven stores in Paraaque since this is where the 2nd store was built
and learned that it is still operational at present.
July 27, 2012 when the event happened in Malibay Gym attended by
Pasay City Mayor Antonino Calixto, Congresswoman Imelda CalixtoRubiano and Pasay DWSD Head Ms. Rosalinda Orrubia together with Ms.
Violeta Apolinario and employee volunteers from HR and PSC Council.
Pasay City Mayor Antonino Calixto and Congresswoman Imelda CalixtoRubiano both expressed their gratitude for choosing Pasay City as a
beneficiary of PFI for its Balik-Eskwela project.
The Balik-Eskwela Project was meant to augment the local governments
welfare project in providing basic school supplies to indigent students and
serve as immediate help for their schooling.

B. Disaster/Calamity Relief Operation


This is a regular standby program of the Foundation to provide relief
and/or rehabilitation services to victims of natural and man-made
disaster/calamities and social disorganization to affected areas through
resource mobilization, relief distribution and networking with other agencies.

A. Habagat Relief Operations Dec 2, 2012, 3:15 PM by Phil Seven


Foundation.
The second half of the year heralds the wet season. We are no
strangers to typhoons and torrential rain showers, but last August was
quite different. No storm signal was raised, only the ever present
southwest monsoon or hanging habagat. But the amount of
precipitation was such that it was comparable to typhoon Ondoy in
October 2009.
It rained incessantly for several days. Water levels rose, the floods
came as they always do during this season. It came to a point where
homes had to be abandoned, families had to seek elsewhere for
shelter and livelihood had to be left behind.
Evacuation centers were filled to the rafter with hundreds and later on
thousands of affected families. Food was fast becoming scarce.
Everyone had to step up to bring aid and basic needs to these people.
Philseven Foundation Inc., (PFI) together with PhilSeven Corporation
(PSC) repack relief goods to bring aid to this people in need. PFI also
teamed up with DSWD National Resource Operation Center by
providing meals thrice a day for their volunteers mostly from Phil. Air
Force, PNP, students, religious and civilians who also helped pack
relief goods.
A total of 4,792 relief packs were distributed to different
cities in Metro Manila. A good portion of the said relief was sent to the City of
Manila. Manila was among the hardest hit by the flooding. 3,200 relief packs
were distributed in Sta. Mesa and Baseco, Tondo by Manila City Mayor Alfredo
Lim together with his officials and volunteers from 7-11 employees this happened
last August 16 and 17. 600 relief packs went to Caloocan City, 500 relief to San
Mateo, Rizal. And 492 relief packs were distributed to 7-11 employees who were
affected by said natural calamity.

Our efforts may not seem much compared to the devastation caused by the
nameless deluge. But let us always remember that a little help goes a long way.
We must not shy upon extending whatever help we can give especially to those
most in need. There will never be a shortage of people who need help. Let us
emulate the example of those volunteers who toiled night and day
notwithstanding fatigue and bad weather all for the sake of helping others. And
we have a perfect word for it: malasakit.

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