Académique Documents
Professionnel Documents
Culture Documents
Key Metrics
-
Customer Service
Metrics
Best Practices
Related Modules
Postponement
QAD Warehousing
Backorders
Consignment Inventory
Stockouts
Forecasting Techniques
QAD Transportation
Forecast Accuracy
Spares Management
Inventory Accuracy
Electronic Orders
QAD Configurator
Order Costs
Bar-coding / RF
Unreimbursed Freight
Wave Picking
Transportation Efficiency
Available to Promise
Container Management
Data Collection
Key Metrics
- Delivery Schedule Adherence
- Supplier Quality
- Purchase Price Variance
5
Supplier Performance
Metrics
Best Practices
Related Modules
Subcontracting
Carrier Agreements
Container Management
Formal Disputes
QAD Transportation
Bar Coding / RF
Standard Costing
Data Collection
Global Sourcing
MMOG/LE
Consignment Inventory
Supplier Communication
Key Metrics
-
Throughput Ratio
Capacity Utilization
Scrap & Yield Ratio
Warranty and Return Costs
7
Manufacturing Efficiency
Metrics
Best Practices
Related Modules
Throughput Ratio
Lean Manufacturing
QAD Manufacturing
Capacity Utilization
Tooling Management
QAD Warehousing
Scrap
Preventative Maintenance
QAD Alerts
Yield
Bar Coding / RF
Warranty Cost
Rapid Changeovers
MRO Management
Data Collection
Subcontracting
MMOG/LE
Key Metrics
- Schedule Achievement
- Component Availability
- Manufacturing Cost Variance
Manufacturing Schedule
Metrics
Best Practices
Related Modules
Schedule Achievement
QAD Manufacturing
Component Availability
Subcontracting
Lean Manufacturing
Unplanned Maintenance
Preventative Maintenance
Integrated Maintenance Schedule
Tooling Management
Vendor Managed Inventory
10
Key Metrics
-
Time to Market
Procurement Cost
Delivery Efficiency
Transportation Efficiency
11
Best Practices
Related Modules
Time to Market
Warehouse Efficiency
Forecasting Techniques
Transportation Efficiency
QAD Transportation
Carrier Agreements
QAD Warehousing
Supplier Communication
QAD Alerts
Global Sourcing
Consignment Inventory
Container Management
Subcontracting
Vendor Managed Inventory
MMOG/LE
12
Key Metrics
- Inventory Turns
- Stockouts
- Inventory Accuracy
13
Inventory Effectiveness
Metrics
Best Practices
Related Modules
Expedited Orders
QAD Manufacturing
Inventory Turns
Forecasting Techniques
QAD Warehousing
Inventory Accuracy
Cycle Counting
Safety Stock
Stockouts
Wave Picking
Obsolete Inventory
Container Management
Bar Coding / RF
Data Collection
Lean Manufacturing
MRO Management
Postponement
Spares Management
Vendor Managed Inventory
14
Key Metrics
-
Production Yield
Overall Equipment Effectiveness
Unplanned Downtime
Maintenance Spend
15
eld and
Asset Utilization
Metrics
Best Practices
Production Yield
Rapid Changeovers
MRO Management
Unplanned Downtime
Preventative Maintenance
Planned Downtime
Maintenance Spend
Tooling Management
Related Modules
QAD Enterprise Asset Mgmt
Maintenance Outsourcing
16
Key Metrics
-
17
Financial Compliance
Metrics
Best Practices
Related Modules
QAD Financials
Bad Debt
Electronic Payments
QAD Compliance
Electronic Signatures
QAD Alerts
Credit Management
Segregation of Duties
Collections Management
Segregation of Duties
18
Key Metrics
- Quality
- Environmental & Sustainability
19
Industry Compliance
Metrics
Best Practices
Related Modules
Quality
Segregation of Duties
QAD Financials
QAD Compliance
Electronic Signatures
Traceability
Attribute Management
Trade Compliance
MMOG/LE
20
IT Effectiveness - KPI
Description
- Information Technology (IT) Effectiveness is defined as a
combination of two key attributes: efficiency of IT operations
(Operational Efficiency) and the competitive advantage the business
gains through IT-enabled solutions (IT Innovation).
- Operational Efficiency is measured as the cost of the deployment,
management and support of IT systems in the business, at a
requisite level of availability, together with the alignment of those IT
systems to support business process and operational needs.
- IT Innovation is measured as the gains in competitive advantage an
enterprise enjoys resulting from business improvements enabled by
IT solutions.
Key Metrics
-
21
IT Effectiveness
Metrics
Best Practices
Related Modules
IT Spend / Revenue
IT Outsourcing
Systems Availability
IT Enterprise Monitoring
User Satisfaction
System Response Time
22
Metrics
23
Metrics
Best Practices
Shared Financial Services
Measurement
- The number of days (or
hours) for all approvals /
number of approvals
24
Metrics
Backorders
Description
- The % of orders that
cannot be delivered at the
scheduled time, but will be
delivered at a later date
Measurement
- # of undeliverable orders /
total orders*100
Best Practices
Consignment Inventory
Forecasting Techniques
Available To Promise
Inventory Visibility
Lead Time Reduction
Postponement
Spares Management
25
Metrics
Bad Debt
Description
-
Credit Management
Collections Management
Measurement
-
Best Practices
BI v3.5
Ops Metrics
Browses/Reports
26
Metrics
Capacity Utilization
Description
-
Best Practices
Rough Cut Master Schedule
Preventative Maintenance
Rapid Changeovers
Measurement
-
BI v3.6 / 3.7
Ops Metrics
Browses/Reports
27
Metrics
Description
-
Measurement
-
An organization's ability to
complete its accounting cycles
and produce financial statements
for internal management and
external legal reporting.
Best Practices
Business Process Documentation
BI
Ops Metrics
Browses/Reports
28
Metrics
Component Availability
Description
-
Measurement
-
Best Practices
Cycle Counting
Master Data Accuracy
Net Change MRP
Consignment Inventory
BI
Ops Metrics = No
Browses/Reports
29
Metrics
Measurement
Best Practices
Shared Financial Services
Electronic Payments
Pay on Receipt
Collaborative Messaging
Alerts & Email Notification
- Accounts Payables
Balance/(COGS/365)
Metrics
Measurement
- [Annual Gross Accounts
Receivables] / [Total Annual
Sales * Days in Period]
Best Practices
Shared Financial Services
Electronic Payments
Pay on Receipt
Credit Management
Collections Management
Collaborative Messaging
Alerts & Email Notification
31
Metrics
Expedited Orders
Description
- The number of orders that
are required to be expedited.
A high number indicates that
orders are being required
within normal lead times due
to poor or ineffective
planning.
Measurement
- # orders expedited in period
Best Practices
Available To Promise
Forecasting Techniques
Consignment Inventory
Net Change MRP
Trade Compliance
Collaborative Messaging
Alerts & Email Notification
- BI
- Ops Metrics
- Browses/Reports
32
Metrics
Best Practices
Shared Financial Services
Business Process Documentation
Measurement
- Total number of hours
spent creating financial
reports by all involved / 8.
Metrics
Forecast Accuracy
Description
-
Measurement
-
Best Practices
Forecasting Techniques
Sales & Operations Planning
Postponement
Browses/Reports
34
Metrics
Formal Disputes
Description
- No. of disputes in which
resolution couldnt be
achieved within the normal
prescribed process.
Measurement
- No. of disputes in which
resolution couldnt be
achieved within the normal
prescribed process.
Best Practices
Pricing, Discounts and Rebates
Subcontracting
Bar Coding / RF
Collaborative Messaging
Alerts & Email Notification
Metrics
Measurement
- Total number of orders
delivered in full on time /
total number of orders
scheduled * 100
Best Practices
Forecasting Techniques
Available To Promise
Electronic Orders
Consignment Inventory
Postponement
Container Management
Spares Management
Bar Coding / RF
- BI
36
Metrics
Measurement
- Total number of lines
delivered in full on time /
Total number of lines
scheduled for delivery *
100%
Best Practices
Forecasting Techniques
Available To Promise
Electronic Orders
Consignment Inventory
Postponement
Container Management
Spares Management
Bar Coding / RF
- BI
37
Metrics
IT Spend / Revenue
Description
- Measures the ratio of IT
growth to business growth.
When IT growth is less than
business growth it can
indicate economies of scale,
improved efficiencies or
underinvestment.
Best Practices
IT Outsourcing
IT Enterprise Monitoring
Measurement
- (IT Spend (Current Yr)
/(Revenue (Current Yr)
38
Metrics
Inventory Accuracy
Description
-
Best Practices
Cycle Counting
Bar Coding / RF
Master Data Accuracy
Vendor Managed Inventory
Measurement
-
BI
Ops Metrics = Yes
Browses/Reports
39
Metrics
Inventory Turns
Description
- The number of times that a
companys inventory cycles
or turns over per
measurement period
(month, quarter, year).
Measurement
- Annual Cost of Goods
Sold/Average Inventory
value.
Best Practices
Vendor Managed Inventory
Consignment Inventory
Forecasting Techniques
Postponement
Cross Docking
Lean Manufacturing
Lead Time Reduction
Metrics
Measurement
Best Practices
Preventative Maintenance
MRO Management
Mean Time Between Failures Tracking
Metrics
Maintenance Spend
Description
- Labor, materials spend for
Maintenance as % of
COGS or total Operating
costs.
Best Practices
Mean Time Between Failures Tracking
MRO Management
Preventative Maintenance
Measurement
- Total Maintenance
Spend/Total COGS (or total
operating costs)
Metrics
Measurement
- Budgeted (or Planned)
manufacturing Cost / Actual
Manufacturing Cost
Best Practices
Lean Manufacturing
Standard Costing
Engineering Change Mgmt
Subcontracting
Master Data Accuracy
Tooling Management
43
Metrics
Best Practices
Standard Costing
Master Data Accuracy
Measurement
- Planned Order Cost / Actual
Order Cost
- Actual Cost / Std Cost
(Smaller=Better)
44
Metrics
Best Practices
Engineering Change Mgmt
Measurement
- (Completeness and
Correctness of Items,
BOMS, Routings,
Capacity)/ total number.
45
Metrics
Description
-
Measurement
-
Best Practices
Bar Coding / RF
Cycle Counting
Lean Manufacturing
Supplier Communication
Global Sourcing
BI
Ops Metrics
Browses/Reports
46
Metrics
IT Projects / Enhancements
Description
- Resources and/or time
involved in Enhancements
including new projects, new
functionality, and
enhancements to existing
capabilities vs. Total IT
resources/time
Best Practices
IT Outsourcing
IT Enterprise Monitoring
Measurement
- IT Time spent on
Enhancements/Total IT Time
47
Metrics
Obsolete Inventory
Description
- The relative measure of the
currently obsolete or inactive
assets held by an entity.
- A high or increasing $ value
indicates that excess obsolete
or inactive inventory is being
carried possibly due to poor
engineering change control or
very poor planning.
Best Practices
Forecasting Techniques
Engineering Change Mgmt
Master Data Accuracy
Cycle Counting
Measurement
- Obsolete or Inactive Assets
represented as a $ value or as
% of total inventory.
48
Metrics
Order Costs
Description
-
Measurement
-
Best Practices
Pricing, Discounts and Rebates
Wave Picking
Electronic Orders
Consignment Inventory
Bar coding / RF
BI
Ops Metrics
Browses/Reports
49
Metrics
Best Practices
Consignment Inventory
Trade Compliance
Wave Picking
Electronic Orders
Measurement
- The time it takes to fill a
customer order measured from
when an order is first received
to when it ships.
Credit Management
Postponement
Bar Code / RF
- BI v3.7
- Ops Metrics = Yes
- Browses/Reports
50
Metrics
Description
-
Measurement
-
Preventative Maintenance
MRO Management
Integrated Maintenance Schedule
Best Practices
BI v3.6 / 3.7
Ops Metrics
Browses/Reports
51
Metrics
Planned Downtime
Description
-
Best Practices
Mean Time Between Failure Tracking
MRO Management
Integrated Maintenance Schedule
Preventative Maintenance
Measurement
-
BI
Ops Metrics = Yes
Browses/Reports
52
Metrics
Measurement
- Total Cost of Procurement /
Total number of Purchase
Orders
Best Practices
Vendor Managed Inventory
Carrier Agreements
Shipment Consolidation
Electronic Orders
Global Sourcing
Subcontracting
Supplier Communication
53
Metrics
Measurement
Best Practices
Sales & Operations Planning
Forecast Techniques
Demand Visibility
54
Metrics
Best Practices
Standard Costing
Pricing, Discounts and Rebates
Carrier Agreements
Master Data Accuracy
Measurement
- (Actual price - Standard price) x
Actual quantity = Purchase price
variance.
55
Metrics
Quality
Description
- The totality of features and
characteristics of a product
or service that bears its
ability to satisfy stated or
implied needs.
Measurement
- Measurement of defects,
deficiencies, and significant
variations by the adherence
to measurable standards
that satisfy user or customer
requirements.
Best Practices
Business Process Documentation
Corrective And Preventative Action
56
Metrics
Measurement
Best Practices
Sales & Operations Planning
Forecasting Techniques
Inventory Visibility
Net Change MRP
57
Metrics
Safety Stock
Description
- A term used to describe a level
of stock that is maintained
above the cycle stock to buffer
against stock-outs.
- Safety stock (also called buffer
stock) is a term used by
logisticians to describe a level of
extra stock that is maintained to
mitigate risk of stockouts
(shortfall in raw material or
packaging) due to uncertainties
in supply and demand.
Best Practices
Safety Stock Optimization
Forecasting Techniques
Consignment Inventory
Cycle Counting
Measurement
- # or $ at SKU level above the
stock needed to cover
replenishment or lead time
58
Metrics
Schedule Achievement
Description
- The percentage of time that
a plant achieves its
production schedule.
Measurement
- The absolute variance of
actual production to
scheduled production.
- Past Due Hours / Total
planned hours (expressed at
the beginning of the
scheduling period)
Best Practices
Master Data Accuracy
Engineering Change Mgmt
Lean Manufacturing
Tooling Management
Preventative Maintenance
Subcontracting
59
Metrics
Scrap
Description
- Material outside of
specifications and
possessing characteristics
that make rework
impractical.
Best Practices
Preventative Maintenance
Tooling Management
Measurement
- Actual Scrap% / Planned
Scrap% (Smaller=Better);
Rework hours / Total hours
(Smaller=Better)
60
Metrics
Segregation of Duties
Description
- Segregation of duties includes
the separation of responsibilities
related to custody of assets,
record keeping, authorization
and reconciliation in each
business process. Ideally, no
individual employee should
handle more than one of the
above functions in a process.
Best Practices
Segregation of Duties
Business Process Documentation
Measurement
- Number of non-compliant
instances
61
Metrics
Best Practices
IT Outsourcing
IT Enterprise Monitoring
Measurement
- Typical metrics include
system availability, system
response time, time to
resolve service requests,
and call center response
time by severity level.
62
Metrics
Best Practices
IT Enterprise Monitoring
Measurement
- Average time (in hours or
minutes) from request to
resolution of service
request.
Metrics
Stockouts
Description
- Stockouts indicate where
demand (dependent or
independent) cannot be met
due to the absence of the
required inventory.
- A stockout indicates at best a
delayed sales order or delayed
production or potential missed
sale altogether.
Measurement
- # orders (or lines or items)
unfilled/total # orders (or lines or
items) in period
Best Practices
Forecasting Techniques
Safety Stock Optimization
Spares Management
Cycle Counting
Consignment Inventory
Lean Manufacturing
64
Metrics
Measurement
- ((On Time receipts x In Full
receipts x Accurate
Documentation x Perfect
Condition receipts) / Total
receipts) x 100.
Best Practices
Electronic Orders
Advanced Shipment Notices
Subcontracting
Supplier Communications
Alerts & Email Notifications
65
Metrics
Measurement
Best Practices
Alerts & Email Notification
Business Process Documentation
66
Metrics
Best Practices
IT Outsourcing
IT Enterprise Monitoring
Measurement
- Average time from keystroke to
system responding with
expected conclusion (e.g. when
entering a record - the time from
keystroke to acceptance of the
data and displaying it in the field
67
Metrics
Best Practices
Business Process Documentation
Measurement
- Audits and self assessments
of practices, policies, and
processes help determine
compliance.
68
Metrics
Systems Availability
Description
- Availability of systems to
the users, after
consideration of any
planned downtime for
system maintenance,
upgrade.
Best Practices
IT Outsourcing
IT Enterprise Monitoring
Measurement
- Planned uptime = service
hours planned downtime
Metrics
Throughput Ratio
Description
- A comparison of the actual
throughput in units or hours,
as compared to the standard
units or hours
Measurement
- Actual Units produced
/Planned Units produced
(Larger=Better);
- OR Actual Hours produced /
Standard Hours produced
(Larger=Better) with Hours =
standard labor hours per unit
of product
Best Practices
Lean Manufacturing
Preventative Maintenance
Engineering Change Mgmt
Master Data Accuracy
70
Metrics
Time to Market
Description
- What is the actual Time taken
(days) from Designing to
Launching (deliver to shelf or
primary customer) a product in
market against the expected
time that was estimated
expressed in %age.
Measurement
- Actual Time taken (days) from
Designing to Launching (deliver
to shelf or primary customer) a
product in market against the
expected time that was
estimated expressed in %age.
Best Practices
Supplier Communication
Rapid Changeovers
Lead Time Reduction
Global Sourcing
Engineering Change Mgmt
71
Metrics
Transportation Efficiency
Description
- The accuracy of
transportation costs
budgeted vs. actual costs.
Measurement
- (Actual Transportation*2
Cost / Standard
Transportation Cost) x 100
[*2 Transportation Cost =
Freight + Overheads]
Best Practices
Carrier Agreements
Trade Compliance
Carrier / Route Optimization
Container Management
Electronic Documentation
Shipment Track & Trace
Shipment Consolidation
72
Metrics
Unplanned Downtime
Description
- Time when a resource is
scheduled for operation but
is not producing for
reasons such as
maintenance, repair, setup,
or stockout
Best Practices
Preventative Maintenance
MRO Management
Alerts & Email Notification
Measurement
- (All Downtime - Planned
downtime)/Total Time
Available
Metrics
Unplanned Maintenance
Description
- Time or cost of reactive
maintenance due to process
equipment underperforming.
- Unplanned maintenance can
be 4 to 5 times the time/cost
of Preventive/Planned
Maintenance.
Best Practices
Preventative Maintenance
Measurement
- Ratio of Unplanned
Maintenance time or cost as
compared to total
maintenance time or cost.
74
Metrics
Unreimbursed Freight
Description
- Freight charges not paid by
customer. Could indicate
that expedited freight is
being used (to cover other
deficiencies), or that lowercost modes of transport
could be used by effective
freight/rate-shopping.
Best Practices
Forecasting Techniques
Available To Promise
Measurement
- Total freight costs,
transportation costs, or
logistics costs not paid by
customers.
75
Metrics
User Satisfaction
Description
- Satisfaction of users based
on feedback surveys, or #
of complaints,
Best Practices
IT Enterprise Monitoring
Measurement
- User Satisfaction Survey
- Help Tickets per User
76
Metrics
Warranty Cost
Description
- All costs associated with
warranty (sellers assurance
to the buyer that a product or
service is as represented) on
a products, including
replacement, return
expense, and all associated
material, labor, and
overhead expenditures
Best Practices
Spares Management
Corrective And Preventative Action
Measurement
- Aggregation of all warranty
related costs
77
Metrics
Yield
Description
- Defined as the number of
units coming out of a
process divided by the
number of units going into
that process over a
specified period of time.
Best Practices
Preventative Maintenance
Tooling Management
Master Data Accuracy
Measurement
- Number of output/Number
of units input *100
Metrics
Warehouse Efficiency
Description
-
Best Practices
Wave Picking
Cross Docking
Dynamic Location Assignment
Bar Coding / RF
Measurement
-
BI
Ops Metrics
Browses / Reports
79
Best Practices
80
Best Practices
Required Modules
- QAD Customer Management
81
Best Practices
82
Best Practices
Attribute Management
The ability to track attributes, such as size color,
style, assay, milk content, etc, for an item.
Attributes are used for Quality Analysis
Required Modules
- QAD Manufacturing
- QAD Quality Management
83
Best Practices
Available To Promise
ATP is the uncommitted portion of a companys inventory
and planned production maintained in the master
schedule to support customer-order promising.
Available-to-Promise (ATP) provides an availability and
feasibility check concerning a customer request or a
customer order where three outputs can be
distinguished:
- 1. the soonest delivery date concerning the customer request
- 2. the confirmation of desired delivery date, item quantity, and
item configuration
- 3. the selection of alternative, but deliverable product variants in
case the desired delivery parameters cannot be fulfilled.
Required Modules
- QAD Customer Management
84
Best Practices
Bar Coding / RF
Bar Code is a series of alternating bars and
spaces printed or stamped on parts, containers,
labels, or other media representing encoded
information that can be read electronically.
Used to minimize handling time and maximize
data accuracy
Product serial number is often used as identifier.
Required Modules
- QAD Manufacturing
- Data Collection
85
Best Practices
86
Best Practices
Carrier Agreements
Carrier agreements are agreements between a
company and its domestic and global carriers (for
both, inbound raw materials and outbound finished
goods) specifying service levels, payment terms,
and other conditions.
Such agreements can be established as part of a
larger initiative to decrease raw material and
finished goods inventory, while improving customer
service.
Required Modules
- QAD Transportation
87
Best Practices
Collaborative Messaging
The ability to provide messaging capabilities
with customers and suppliers, usually related to
orders and shipments.
Required Modules
- None
88
Best Practices
Collections Management
Is the set of capabilities to collect accounts
receivable in a timely manner.
Includes Dunning Letters and reminders.
Required Modules
- QAD Finance
89
Best Practices
Consignment Inventory
Describes the process where a supplier places
material at a customer location without receiving
payment until after the goods are used or sold.
Required Modules
- QAD Consignment
d1
- QAD Customer Management (Customer)
- QAD Supply Chain (Supplier)
90
Slide 90
d1
Best Practices
Container Management
The ability to track the quantity, quality and
location of containers to ensure that the
customer-approved container is available at the
right time, avoiding disruptions in the production
and shipping process.
An effective container management
process/system can avoid extraordinary costs by
preventing material damage, lost containers,
and production down-time.
Required Modules
- QAD Customer Management
91
Best Practices
92
Slide 92
d2
Best Practices
Credit Management
Is the capability to check credit and manage
orders based on credit guidelines.
Includes approval processes based on levels of
authority.
Required Modules
- QAD Customer Management
93
Best Practices
Cross Docking
Cross docking actively links the receiving and
shipping processes. In a DC, both cross docking
(no storage) and traditional (with storage)
operations might take place.
Cross docking minimizes the need to put
incoming inventory into storage and the number
of touches for each order.
Required Modules
- QAD Warehousing
94
Best Practices
Cycle Counting
A physical inventory technique where inventories
are counted on a periodic basis rather than once
a year - can be taken when an item reaches its
reorder point, when new stock is received, or on
a regular basis.
High-value, fast-moving stock is generally
counted more frequently than low-value, slowmoving items.
Required Modules
- QAD Manufacturing
95
Best Practices
Demand Visibility
The ability to see the sources of demand:
manufacturing, services parts and other
independent demand.
Required Modules
- QAD Customer Management
- QAD Demand Management
96
Best Practices
Depot Repairs
The ability to efficiently handle returns for
warranty or refurbishment, including spare parts
planning.
Includes tracking of lot and serial numbers.
Related to Mean Time Between Failure Analysis.
Related Modules
- QAD Service / Support
97
Best Practices
98
Best Practices
Electronic Documentation
Is the accumulation and sharing of
documentation related to products and
shipments.
Required Modules
- QAD Customer Management
- QAD Manufacturing
- QAD Transportation
99
Best Practices
Electronic Orders
Is the capability to receive and send orders
electronically, usually through EDI transactions.
Includes the ability to change and check on
order status as well as Advance Shipment
Notices (ASN)
Required Modules
- QAD Customer Management
- QAD Manufacturing
- QAD EDI
100
Best Practices
Electronic Payments
EDI transaction and network services for the
transfer of funds.
Requires specific bank drivers and secure
communications.
Required Modules
- QAD Finance
- QAD EDI
101
Best Practices
102
Best Practices
103
Best Practices
104
Best Practices
Forecasting Techniques
An estimate of future demand for an item at a particular
site, stated in terms of quantity per week. Enables
purchase or manufacture of necessary products in
appropriate quantities in advance.
Created by mathematical means using historical data.
-
Required Modules
- QAD Customer Management
- QAD Demand Management
105
Best Practices
Global Sourcing
The ability to source materials and products
globally.
Requires visibility into all sources of demand
and consistent naming and bills of material
Required Modules
- QAD Supply Chain
- QAD Distribution Requirements Planning
106
Best Practices
107
Best Practices
Inventory Visibility
The ability to see inventory levels at all locations
globally.
Includes the ability to see allocations placed on
that inventory.
Required Modules
- QAD Manufacturing
108
Best Practices
IT Enterprise Monitoring
The monitoring of system performance and
service levels in order to maintain a certain level
of performance.
Required Modules
- Performance Monitoring Q-Scan
d3
109
Slide 109
d3
Best Practices
IT Outsourcing
A technique to outsource some or all IT tasks.
Requires a Service Level Agreement between
parties.
Required Modules
- None
110
Best Practices
Best Practices
Lean Manufacturing
A philosophy of production that emphasizes minimizing the
resources used, including time, in manufacturing activities.
It involves identifying and eliminating non-value-added
activities in design, production, and supply chain
management, and results in highly flexible, automated
processes. Kanbans and flow schedules are example of lean
manufacturing techniques.
The typical enabler for lean improvement is through the use of
Value Stream Mapping (VSM). VSM is the process of walking
and drawing the process steps (material and information) for
one product family from beginning to end, typically within a
single facility, to create a current state map.
Required Modules
- Lean Manufacturing
112
Best Practices
Maintenance Outsourcing
The outsourcing of plant maintenance.
Requires a Service Level Agreement between
parties.
Required Modules
- QAD Enterprise Asset Management
113
Best Practices
114
Best Practices
115
Best Practices
116
Best Practices
MMOG/LE
MMOG/LE is the global standard for automotive
supply chain management processes that
reduces costs from errors, waste, and workload
for suppliers and customers.
Required Modules
- MMOG/LE Q-Scan
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Best Practices
MRO Management
MRO items are used in support of general
operations and maintenance such as
maintenance supplies, spare parts, and
consumables used in the manufacturing process
and supporting operations.
These materials are usually managed by a
separate planning and purchasing system due to
the high number of part numbers involved.
Required Modules
- QAD Enterprise Asset Management
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Best Practices
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Best Practices
Pay on Receipt
Electronic Invoice processing based on receipt
of goods.
Requires that a process exists for making
adjustments at a later date.
Required Modules
- QAD Financials
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Best Practices
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Best Practices
Preventative Maintenance
Preventive Maintenance are actions taken to
keep an item in a specified operating condition
by performing service at regular intervals.
Required Modules
- QAD Enterprise Asset Management
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Best Practices
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Best Practices
Rapid Changeovers
Rapid Changeovers require small setup times in
order to have small production batches and
small WIP inventory.
Required Modules
- QAD Manufacturing
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Best Practices
Remanufacturing
The ability to refurbish used products
Includes the ability to plan for inconsistent
replacement of parts.
Required Modules
- QAD Manufacturing
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Best Practices
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KPI Framework has Manufacturing and Manufacuring Scheduling. Should this be scheduling?
dbv, 14/03/2012
Best Practices
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Best Practices
Best Practices
Segregation of Duties
The concept of having more than one person
required to complete a task in order to prevent
losses from fraud and error.
Required Modules
- QAD Financials
- QAD Compliance
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Best Practices
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Best Practices
Shipment Consolidation
The consolidation of shipments by Carrier or
Customer in order to save shipping costs.
Required Modules
- QAD Transportation
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Best Practices
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Best Practices
Spares Management
The ability to plan for inventory of spare and
replacement parts by location.
Requires history and forecast information by
part.
Required Modules
- QAD Service / Support
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Best Practices
Standard Costing
Standard Costing is a method where standard
costs are assigned to a product based on
purchase, manufacturing and freight costs.
Actual Costs are gathered and compared to the
Standard Cost and Variances are researched.
Modules Required
- QAD Manufacturing
- QAD Supply Chain
- QAD Financials
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Best Practices
Subcontracting
Subcontracting is the capability to send some or
all manufacturing to a third party.
Requires controls for quality and schedule
adherence.
Also requires systems for planning subcontract
requirements.
Required Modules
- QAD Supply Chain
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Best Practices
Supplier Communication
The methods of communication for day-to-day
operations defined and documented in order to
clarify roles and responsibilities, expectations,
and commitments and to avoid the possibility of
misunderstandings and conflict.
Required Modules
- Supply Chain Portal
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Best Practices
Tooling Management
The ability to plan for correct tooling to support
manufacturing.
Requires information on tooling life and
availability.
Required Modules
- QAD Manufacturing
- QAD Enterprise Asset Management
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Best Practices
Traceability
The ability to trace the customer of lot or
serialized products
The ability to trace the source and lot / serial
number of component items
Required Modules
- QAD Manufacturing
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Best Practices
Trade Compliance
The ability to check whether shipment
destinations are allowed by local laws and the
ability to produce documentation for customers
and legal authorities.
Required Modules
- QAD Transportation
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Best Practices
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Best Practices
Wave Picking
Wave picking is a practice used in many Distribution Center
operations to increase labor picking productivity and reduce
the labor cost per pick.
In some DCs, orders are scheduled to be picked when they
are received. In contrast to that, Wave picking consolidates
orders into waves where multiple orders with similar
characteristics are picked at one time. Orders can be
consolidated by customer, geography, or any other criteria
that makes sense for the DC operation.
In an operation where freight consolidation for shipping is
important, wave picking can help consolidate less-thantruckload (LTL) shipments into truckload (TL) shipments.
Required Modules
- QAD Warehousing
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Best Practices
Yield Management
The capability to monitor and correct activities
that result in reduced yields from manufacturing
operations.
Yield is usually associated with Quality
Management.
Required Modules
- QAD Manufacturing
- Quality Management
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Modules
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Modules
QAD Alerts
Alerts and notifications ensure information flows
to responsible individuals
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Modules
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Modules
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Modules
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Modules
QAD Configurator
A complete rules-based product configuration
suite supports configurations from quoting and
order entry all the way through production
planning, shop floor control, serialization, and
order fulfillment and after sale service and
support.
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Modules
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Modules
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Modules
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Modules
Data Collection
QAD Supports a variety of shop floor and
warehousing Data Collection Bar Coding and
Radio Frequency third party products
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Modules
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Modules
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Modules
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Modules
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Modules
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Modules
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Modules
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Modules
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Modules
QAD Financials
Addresses complex regulatory requirements,
strict segregation of duties, and more controls as
required by larger, more complex enterprises;
includes sophisticated budget modeling
capabilities, advanced reporting, multiple
reporting layers that simplify complex MultiGAAP reporting requirements and enhanced
audit capabilities.
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Modules
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Modules
QAD Manufacturing
Enables companies to reduce costs and
increase throughput using the latest
manufacturing scheduling techniques, including
the capability to support Lean principles
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Modules
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Modules
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Modules
Quality - CEBOS
Provides the functionality to meet ongoing
quality system requirements, while automatically
sharing data across the entire quality and
business system. MQ1 allows end users to
configure to their business process requirements
ensuring they can meet not only internationally
recognized compliance requirements, such as
ISO and FDA requirements, but also those of
specific customers.
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Modules
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Modules
QAD Qxtend
A simple message based integration tool that runs
over middleware or peer-to-peer.
QXtend features a full set of APIs to most
transactions addressed by QAD.
QXtend has a documented set of mapped
transactions that simplify integration tasks defined in
QDocs.
QXtend is the backbone for Application-toApplication integration to the QAD Enterprise
Applications Suite, as well as opening up the
application to other sources.
QXtend allows automated and rules-based data
synchronization tasks and eliminates the burden of
maintaining custom interfaces.
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Modules
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Modules
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Modules
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Modules
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Modules
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Modules
QAD Warehousing
Supports the requirements of organizations with
larger or more sophisticated warehouses, QAD
Warehousing provides automated task
management, RF based picking, wave
management, batch picking, location find/audit,
put-away, picking, cross docking, quality control,
replenishment, transfers and advanced cycle
counting activities, including full support for
global inventory views in multiple physical
warehouses across multiple domains.
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Customer
Service
Supplier
Performance
Manufacturing
Schedule
Manufacturing
Efficiency
Supply Chain
Effectiveness
Inventory
Effectiveness
Asset
Utilization
Financial
Compliance
Industry
Compliance
IT
Effectiveness