Académique Documents
Professionnel Documents
Culture Documents
10 flaws in the
system > p.3
Beyond social
care> p.4
good provider
> p.6
thanks, Jo
> p.9
1
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Publishing information
In Control NOW! is a newspaper produced
by In Control, a not-for-profit organisation
and registered charity working for social
change.
Registered office:
Carillon House, Chapel Lane, Wythall,
West Midlands, B47 6JX
Subscribe
Subscribing to In Control NOW! is free.
For an electronic copy please email:
admin@in-control.org.uk
or visit: www.in-control.org.uk/news
In Control NOW! is published by
In Control Publications, PO Box 45377,
London SE14 5JU
Distributed by In Control NOW!
Carillon House, Chapel Lane,
Wythall, West Midlands, B47 6JX
Production
Editor: Carl Poll
carl.poll@in-control.org.uk
Design: Henry Iles
henry.iles@in-control.org.uk
Print: Quotemeprint
www.quotemeprint.com
In this issue
Genie out of the bottle . ........................................ 1-2
The ‘F’ word . ............................................................................ 3
Editorial: Beyond social care /
Get the report! ................................................................ 4
Unleash creativity, save money of where we live, who we are and what 5 minutes with Abnormally
we contribute. Having relationships and Funny People ..................................................................... 5
We have learned that by enabling people feeling good about ourselves make us Spotting a good provider ......................................... 6
to take real control of their money, their healthier and reduces our need for social Welcome Czech! / Thanks Jo! . ............................. 7
support and their lives as citizens, we can care.
KEYNOTE SPEAKER pages .................................... 8-9
save the taxpayer money. Giving people
Harrow: the future is orange /
control unleashes their creativity – a This debate is a genie that is out of its Making it happen . .................................................... 10
resource that has never been used by the bottle. The politicians can’t push it back
Big event sponsor pages ........................................ 11
traditional social care system. In Control’s in by distracting us with squabbles over
Map 2. Ground floor Exhibitor plan ........... 12
research clearly suggests that the more funding options. The Big Event is proof that
Exhibitor list / Exhibitor profiles .......... 13-15
people have Personal Budgets, the more we are all members of a social movement
Products and Programmes/
money the country will save. of engaged citizens and families who
Partnership is productive . ................................ 16
demand change. We have many allies in
Personal Budget user in TV ad campaign /
local authorities, in provider organisations
Reducing need Free USB memory stick! . .................................... 17
and in our wider communities.
Report - Your Support, Your Way /
This is not just an issue of social care.
Safeguarding and Risk event /
It’s about people making use of the Over the past six or seven years we have
Inspiring exhibition ................................................ 18
same community resources as everyone developed Self-Directed Support as the
Numbers rise steadily /
else – schools, shops, buses, swimming means to take control of our lives, and we
New factsheets ............................................................ 19
pools, libraries, clubs. It’s about growing should see the so-called funding crisis as
the Big event programme ........................... 20-23
friendships and relationships within our the opportunity we need to ensure the
Map 1. First floor: workshops . .......................... 24
communities so that we can be proud politicians listen to what we have to say.
2
The ‘F’ word
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
3
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
E A report on in
Cont rol’s tHirD
pHAse 2008-2 009
Local Authorities
Individual
Responses
Family Carers 69
5
Finance situation 5
67
for
Standard of living the person you care
Relationship with 5
71
Dignity in support
significant other
Relationship with 5
69
Feeling safe
l over your life 74
Control over support
Choice and contro 5
the planning
Taking part in commun
ity Equal partner in 5
68
well
on caring and remain 70
Quality of life Support to carry 5
A report o
Leisure and social idgesh ire, Hertfordshire
,
Cambr
ated findings ey, North Lanarkshire,
ction levels: aggreg Data from : Barnsl
EVAL Fig. 05: Satisfa Worcestershire.
in Control
rt (66%) and their
had over their suppo
al Budget.
they took up a person a more Leisure & social
life
’s
with people they wanted to (58%), taking
more ke paid work
spending more time were supported with Capacity to underta
A majority reported , feeling that they t. g
local community (58%) up a personal Budge Health and Wellbein
active role in their (51%) since they took Quality of life
Third Phas
feeling in better health
dignity (55%), and half
e
over your life
after they took up Choice and control
reported no change took up a Sig other
got worse after they Relationship with
that their life had for
than 10% reported Relationship with
the person you care
in all domains, less
Evaluation
Finance Situation 90% 100%
an
learning 20 d
Same worse
Improved
Contents:
08-2009
of an
same or worsened had become more
improved, stayed the carers reported they
of the carers’ lives. rs (77%) of family al Budget.
their relative in ten
domains More than three quarte e had taken up a person
ng since their relativ
equal partner in planni of life (63%), the
in their quality
These domains are: improvements l over
carers also reported , their choice and contro
A majority of family remain well (62%) and
situation carry on caring and e situation (55%),
◆◆ their finance support they got to ing (57%), their financ
e
with their relativ their health and wellbe
◆◆ their relationship other
their lives (57%), (54%).
with a significant a significant other
◆◆ their relationship their relationship with change in
l over their own life ed either improvement or no
◆◆ choice and contro report leisure
the planning proces
s ers of family carers no change); and their
equal partne r in Around equal numb (48% improved; 46%
◆◆ feeling like an well their relationship
with their relative
and remain change).
◆◆ support to carry
on caring improved; 44% no
and social life (49% (60%).
life undertake paid work
◆◆ their quality of in their capacity to
4
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
5 minutes with...
What are Abnormally Funny People
about?
We’re a group of gifted, very funny disabled
comedians with a token non-disabled
www.abnormallyfunnypeople.com.
5
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
good provider
house for 13 years. Before that, So how do you spot a great
I lived in Rampton Hospital for provider? Is it possible to identify
38 years. I’ve always dreamed those likely to get it right and
of flying so a few years ago I those who are just part of an
headed to Dublin for a day out. industry? There are things you
Richard Williams
When I’m at home, I’m involved listen to people, about what the
in all sorts. I go caravanning, organisation does to keep good
go to my local boxing club, and staff, about what they’d do in all
grow my own vegetables on the sorts of situations. Demand real
allotment. Summer evenings, we answers and don’t be fobbed off
have BBQ’s down the allotment with woolly ones.
with some of my friends. I reach
retirement in April and life is Serviceland may well
good.’ include some really terrible
organisations. But there are also
Two great people who have great some stunningly good ones,
things happening in their lives. including many small, highly
Both stories from serviceland, responsive organisations that
that mysterious and much- provide great support. Mark
criticised place inhabited by paid Twain wrote ‘If you don’t know
staff. I’m sure some serviceland where you are going, any road
stories are shockingly bad and will take you there.’ Does the
some providers may not care two provider know where it wants
hoots about people they support. to go? If it’s on a journey to
somewhere you want to go,
But we should not assume that maybe you’ve found some great
any model or type of support is support.
all good or all bad. I’m intensely
proud of the support our Richard Williams is Chief Executive of
Edel: ‘Give me a pub and a karaoke machine’ dedicated and passionate staff Options for Supported Living and Co-
provide day in, day out. Staff founder of DELI
6
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
International Hub
as a social worker at in Shropshire. She
then worked in a variety of operational and
managerial roles, including a ten-year stint
In Control's International Hub meets twice a year to share best practice as a director of social services before joining
and ideas on personalisation. Members include Australia, Scotland, Wales, Mencap as CEO in 2003. In 2005, she was
Northern Ireland, USA, Japan, Finland and the Czech Republic. named the most influential person in social
care by Community Care magazine and, in
2007, was awarded a D.B.E in the Queen’s
The Big event: a busy day, but make sure you New Year Honours list.
leave time to visit the 101 exhibitors Commenting on her resignation, Jo said:
Exhibitors are waiting to tell you about ‘I have thoroughly enjoyed being part
what they do (and give you free pens and of such a passionate and forward-thinking
sweets) in the exhibitor hall. They are some organisation and I am immensely proud of
of the most interesting and progressive self- what has been achieved in such a short time.
advocacy organisations, support providers, There are so many wonderful examples of
consultants, trainers, software producers, how people’s lives have been transformed as
equipment makers, emarket producers, a result of In Control’s work, and this is the
theatre groups, and quilt makers(!) in the true measure of its success.’
country.
In Control is now seeking a new Chair to take up post
For the complete listing see pages: 12-15 from April 2010.
7
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
8
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
9
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
shop4support
majority of people have develop an accreditation Understanding and relating to
a Personal Budget by system for providers. One systems.
April 2011. To achieve of the most important Creating the right support.
this target we needed shop4support: factors in the development Making change happen locally and
help – the traditional the only working eMarketplace of shop4support for us has nationally.
system just could not majority-owned by In Control been the relationship with Listening, learning, planning and
support personalisation a social enterprise: any profits the team. The enthusiasm creating together.
on this scale, long-term. will be re-invested for developing something
That’s why we needed co-owned by E-procurement that truly gives people Making it Happen is a free course with
shop4support. specialist, Valueworks, which choice and control over 25 places available to people who as a
has invested £2.5 million their support is inspiring result of a disability, illness, dependence
Putting people at the has taken three years to and it has been fantastic to on drugs or alcohol or older age, need to
heart of change is develop. work with people who fully support to live the lives they want. It is
something In Control understand the sector and also open to families, carers and other
is very good at, so are motivated by bringing supporters.
when they collaborated with Valueworks to positive change (not commercial gain).
develop the social enterprise, shop4support, In Control and Croydon Council are
they were, I believe, onto a winner. Although it’s still early days, we’ve made looking for participants who:
significant progress since we first met the
More than an shop4support team in March 2009. I’m
excited that the Community Catalogue
are keen to be part of a strong
community network
e-marketplace pages are now live. Our second phase of
development will bring Personal Budget
want to be champions in Croydon
are passionate about people’s right to
shop4support has the needs of individuals holders and providers online. be included
at its core and it brings service users and are committed to action! Working
the market together in a cost effective way This is a pioneering partnership and I am with other people to make life better
that would be difficult to achieve without delighted that Harrow is at the forefront of for people who are vulnerable
the right technology. It also allows local this development. Exciting times are ahead.
authorities to help shape and develop The course runs from May to September
the marketplace. We can easily analyse Paul Najsarek is Corporate Director of Adults and 2010.
service users’ needs so we can match these Housing at Harrow Council
with the provider offer. But shop4support More information:
is much more than an e-marketplace. It More information: www.shop4support.com/harrow helen.bothamley@in.control.org.uk
10
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Alternative Futures Group is a charitable Since 1992, Alternative Futures Group has
company providing care and support to built a good reputation for quality and price
people with mental health problems or in learning disabilities and mental health
learning disabilities in the North West. services and has seen significant growth.
Personalisation is the foundation and driver The Organisation currently supports 786
for all Alternative Futures services. Our Vision service users in a range of services, but
– ‘a world where people control their lives’ – principally supported living.
is the fundamental ethos for those who use
our services and for our staff. www.alternativefuturesgroup.org.uk Sean: in control at last and living life to the full
Careworks
‘An unrivalled understanding of systems
to deliver Self-Directed Support’
sector is commissioned and manages care
delivery. Until now, this sector has not
embraced computerised care management
systems in delivering social services. Self-
directed care makes the effective use of IT an We have a proven track record in providing
imperative. highly effective social care management
systems to local authorities and we are the
CareDirector enables voluntary organisations only software vendor to offer a social care
to meet these challenges and efficiently solution based on world-leading customer
deliver services under the self-directed management technology from Microsoft.
model. Built on Microsoft Dynamics CRM, We have an unrivalled understanding of the
CareDirector provides an off-the-shelf systems needed to support the effective
The move towards self-directed and solution that is flexible, easy to use and fully delivery of Self-Directed Support.
personalised care means a fundamental shift integrated with existing back-office functions
is required in the way that the voluntary such as fundraising, marketing and invoicing. www.careworks.co.uk
11
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Level 3 63 64 65 66 67 68 69 70 71 72
Workshops
Ground floor Ground floor
food
stall
Key 73 74 75 76 77 78 79 80
Lift 81 82 83 84 85 86 87 88
Escalator 96
102
Male/Female Toilets Decoda in
Disabled Toilets
the infl atable 97
gym 89 90 91 92 93 94 95
98
99
2 Pagoda Stage
Market stalls
1 2 3 4 4 4 22 23 24 25 26 27 28
MAIN A B C
ENTRANCE
100
5 6 A7 B7 8 9 10 29 30 31 32
pagoda
stage 101
11 12 13 14 15 16 17 33 34 35 36
Escalator up to next floor
2 Pagoda Stage
18 19 20 21 37 38 39 40 41 42
MAIN
ENTRANCE
43 44 45 46 47 48
food
49 50 51 52 53 54 55 stall
ENTRANCE TO ENTRANCE TO
56 57 58 59 COMMUNITY CAFÉ 60 61 62 COMEDY WORKSHOP
4 Community Cafe 3 Comedy Club
12
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
13
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
21. Community Integrated 29. Odd Socks Enterprise 38. All Together Now! 46. Richmond Fellowship 54. Opportunity Links
Care (CIC Group) A micro business developed by Joe Tomlinson All Together NOW! is the North West’s Richmond Fellowship is a specialist provider Opportunity Links supports government to
CIC is a national social care charity supporting and friends to encourage reuse of goods. unique, award-winning charity, publishers of of mental health services, offering housing, deliver quality information to citizens through
thousands of people with diverse care and The company collects anything from clothes a print and online magazine targeting people care, employment and community support provision of IT, consultancy, and new media.
support needs to live independent lives. to electrical goods. It organises wardrobe who are affected by disability. services to 6,000 people across England. >>01223 566522
amnesty sales and sells Fairtrade goods made >>0151 230 0307 >>0207 697 3300 >>enquiries@opp-links.org.uk
>>0151 420 3637
from recycled materials. >>news@alltogethernow.org.uk >>info@richmondfellowshop.org.uk >>www.opportunitylinks.co.uk
>>contact-us@c-i-c.co.uk
>>www.c-i-c.co.uk >>01257 252288 >>www.alltogethernow.org >>www.richmondfellowship.org.uk
>>joe.tomlinson@hotmail.co.uk
55. Dimensions and Helen
22. Expert Patients 39. Rockspur 47. Self Unlimited Sanderson Associates
30. Partners in Policymaking A member-controlled, community-based Self Unlimited (RCN 250058) offers wide-
Programme Community Partners in Policymaking runs community- facility that has become independent from ranging services to people with learning
Dimensions is a specialist not-for-profit
Interest Company (EPP CIC) provider of support for people with learning
based training courses that help disabled a traditional style of day service. Members disabilities to enable them to live life their disabilities and autism. We support more
EPP CIC is a social enterprise which runs free people and their families to become leaders, are acknowledged as being part of the way as independently as possible. than 2,300 people.
self-management courses for people living giving them confidence and strategies to community in their own right. >>0116 279 3225 >>Message line: 0800 884 0820
with, or affected by, any long-term health work in partnership with service providers. >>01902 844925 >>info@selfunlimited.co.uk >>info@dimensions-uk.org
condition(s). >>0156 482 1650 >>therockspurhouse@yahoo.co.uk >>www.selfunlimited.co.uk >>www.dimensions-uk.org
>>0800 988 5530 >>admin@in-control.org.uk
>>anne.higgins@eppcic.co.uk >>www.partnersinpolicymaking.co.uk 40. Potens
>>www.expertpatients.co.uk
48. Voyage 56. The Signalong Group
Potens provides a range of services for adults Voyage is an established national provider
31. Partners in Policymaking with learning disabilities and mental health of a wide range of high quality options to
Signalong empowers children and adults
23. Our Futures with impaired communication to understand
As above needs throughout Merseyside and Northern support people with learning disabilities, and express their needs, choices and
Our Futures is a model of support for families England, North Wales and Northern Ireland. autism or acquired brain injuries. desires by providing vocabulary for life and
with a disabled relative. It promotes planning >>0151 651 1716 >>01543 437037
for the future and supports disabled people
32. St Helens Council, Adult learning. Signalong provides resources and
>>info.potens@potensial.co.uk >>referrals@voyagecare.com training in visual communication.
to be full citizens. Social Care & Health – >>www.potensial.co.uk >>www.voyagecare.com >>0845 450 8423
>>01942 513053 Personalisation Team >>mkennard@signalong.org.uk
>>www.in-control.org.uk 41. Independent Disabled
>>futures@embracewiganandleigh.org.uk
St Helens Council’s Personalisation Team 49. Paradigm / iplanit >>www.signalong.org.uk
is implementing the personalisation
agenda, known locally as My Life, My
People’s Forum Paradigm is the leading consultancy, training
IDPF champions the rights of disabled and development agency in the field of 57. Creative Support
24. Embrace Wigan and Leigh Choice, supporting people to achieve choice,
people to be heard and have a voice, while disability. iplanit is the first comprehensive IT Creative Support is a not-for-profit provider of
independence and control.
Making lives better for children, adults and providing peer support, information, advice solution that takes Person-Centred Planning personalised services – supporting people to
older people with disabilities. >>01744 676974 to a different level.
>>angiewaugh@sthelens.gov.uk and advocacy. enjoy their lives and reach their full potential.
>>0194 2513053 >>0151 6505529 >>0151 647 1055 >>0161 236 0829
>>www.sthelens.gov.uk/mylifemychoice
>>crm@embracewiganandleigh.org.uk >>chairman@idpf.org.uk >>admin@paradigm-uk.org >>alannah.Gale@creativesupport.co.uk
>>www.embracewiganandleigh.org.uk >>www.idpf.org.uk >>www.paradigm-uk.org >>www.creativesupport.co.uk
33. Changingtogether
25. Imagine Mental Health We are an innovative organisation, making
42. The IN Group (The 50. Choices Housing 58. Disability and Carers
change possible through unique and
>>0151 709 2366
creative consultation, training and project Independent Network) Association Limited Service
>>imagine@imaginementalhealth.org.uk development in social care, advocacy, Choices Housing Association is a non-
Positive about Personalisation – we’re a local The Disability and Carers Service supports
>>www.imaginementalhealth.org.uk education and community involvement. profit making RSL providing housing care
service-user led organisation from West disabled people and carers by delivering
>>07914 792190 London, wholly managed and run for and by and support to vulnerable people in the and administering the following benefits:
26. Options for Supported >>office@changingtogether.org.uk service users and carers, across all user sectors. Staffordshire area. Disability Living Allowance, Attendance
Living >>www.changingtogether.org.uk >>00 44 (0) 77 96 246 400 >>01782 254000 Allowance and Carers Allowance.
>>info@the-in-group.org >>jharding@choiceshousing.co.uk >>08457 123 456
Options provides innovative and flexible
>>www.choiceshousing.co.uk
support to people with learning disabilities 34. Mencap Liverpool >>www.the-in-group.org >>dcpu.customer-services@dwp.gsi.gov.uk
with a range of support needs. We are a >>www.dwp.gov.uk
>>0151 298 3191
registered charity and therefore every penny >>contact@mencapliverpool.org.uk 43. In Control 51. The Oaklea Trust Group
is spent on providing great support. >>www.mencapliverpool.org.uk In Control Partnerships is a social enterprise The Oaklea vision is that every citizen has a 59. Caring with Confidence
>>0151 236 0855 that works in partnership with citizens, positive contribution to make to society and Caring with Confidence provides learning and
>>welcome@optionsforsupportedliving.org government, charities and commercial the right to control their own lives. development opportunities for unpaid carers
>>www.options-empowers.org
35. Voice UK companies to help create a new welfare >>01539 735025 in England, accessible through local group
A national charity supporting people with system in which everyone is in control of >>enquiries@oakleatrust.co.uk sessions, self-study workbooks and online.
learning disabilities and other vulnerable
27. Disabled Parents Network people who have experienced crime or abuse.
their lives as full citizens. >>www.oakleatrust.co.uk >>0800 849 2349
A national peer support network providing >>01564 821650 >>cwc.info@caringwithconfidence.net
We also support their families, carers and
information and advice to disabled people professional workers.
>>info@in-control.org.uk 52. Department of Health >>www.caringwithconfidence.net
who are, or wish to become, parents, and >>www.in-control.org.uk The Department of Health exists to improve
>>01332 291042
their allies. >>voice@voiceuk.org.uk the health and wellbeing of people in 60. JCM Seating Solutions Ltd
>>0300 3300 639 >>www.voiceuk.org.uk 44. MySafeHome England, giving them choice and control over JCM are specialised equipment manufactur-
>> information@disabledparentsnetwork.org.uk MySafeHome is the UK’s leading provider their care and support. ers providing systems which enable 24-hour
>>www.disabledparentsnetwork.org.uk of help and support for disabled people Personal health budgets: postural care management for individuals of
36. Penderels Trust who want to buy their own home. We help >>personalhealthbudgets@dh.gsi.gov.uk all ages and varying degrees of disability.
An innovative, user-led charity providing
28. The Liberation independent living support to recipients
hundreds of buyers do just that. Personalisation in social care: >>01733 405830
Partnership (Essex) >>08000 121 333 >>freya.elbaz@dh.gsi.gov.uk >>enquiries@jcmseating.co.uk
of community care funding. We empower
>>enquiries@mysafehome.info >>www.dh.gov.uk >>www.jcmseating.co.uk
Community Interest individuals to live their lives independently
>>www.mysafehome.info >>www.personalhealthbudgets.org.uk
with choice and control.
Company >>024 76511611
>>www.personalisation.org.uk 61. JCM Seating Solutions Ltd
The Liberation Partnership is a user-led >>zkapadia@penderelstrust.org.uk 45. CDSM Interactive >>www.nhs.uk/CarersDirect
As above
training department providing training on all >>lcurzon@penderelstrust.org.uk Solutions Ltd
aspects of the Personalisation of services.
>>www.penderelstrust.org.uk 53. Thera
>>01245 392142
People & Places is a safe, secure online
Thera is an organisation directly controlled by
62. Connect in the North
Community Portal. It’s much more than a
>>enquiries@liberationpartnership.org.uk Connect in the North is a Centre for Inclusive
>>www.liberationpartnership.org.uk 37. Cool 2 Care social networking site. It provides a place for people with a learning disability, supporting
Living led by people with learning difficulties.
people to record and plan their lives. people in their own home, at work and in
>>0845-123-5484 their local community. We work for change across the north of England.
>>info@cool2care.co.uk >>01792 463865
>>030 303 1280 or 01476 562777 >>0113 270 3233
>>http://www.cool2care.co.uk/ >>debbie.marshall@cdsm.co.uk
>>info@thera.co.uk >>info@citn.org.uk
>>www.cdsm.co.uk/products/pandp/
>>www.thera.co.uk >>www.citn.org.uk
14
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
63. Social Care Institute for 72. Special Needs Care 80. Moving On With Life and 87. Lifeways Community Care 95. The Really Useful
Excellence Limited Learning (MOWLL) Limited Learning Company
The Social Care Institute for Excellence (SCIE) An established provider offering a wide range MOWLL seeks, invests, achieves and Lifeways Community Care is one of the Working with people to help local authorities
supports the transformation of social care of professional services including supported celebrates. We support adults and young UK’s leading providers of specialist services and providers change what they do: co-
by identifying and transferring knowledge living, personal budgets, advice on welfare, people with learning disabilities to realise for people with diverse and often complex producing inclusive workforce development
about good practice. employment and housing law and the their life goals through person-focused needs, including those with individual strategies, training social workers, and sup-
>>0207 089 6840 Mental Capacity Act 2005. planning. budgets. porting provider development.
>>laura.boyd@scie.org.uk >>01244 784 343 >>0151 794 2991 >>0208 877 1338 >>07810 852296
>>www.scie.org.uk >>office@specialneedscare.co.uk >>baserres@liv.ac.uk >>info@lifeways.co.uk >>alex@reallyusefullearning.co.uk
>>www.specialneedscare.co.uk >>www.mowll.net >>www.lifeways.co.uk >>joolz@reallyusefullearning.co.uk
64. Care UK >>www.reallyusefullearning.co.uk
Care UK learning disability services division is 73. The Stroke Association 81. you2choose.com 88. MacIntyre
a national provider of high quality supported The Stroke Association is the only UK wide you2choose.com is an innovative online MacIntyre is a national charity providing 96. shop4support
living and domiciliary care services for adults charity solely concerned with combating UK healthcare directory allowing people to personalised learning and support solutions shop4support is an online marketplace for
with learning disabilities. stroke in people of all ages. search, reserve, book and pay for care and to children, young people and adults with health and social support that creates better
>>01538 306582 >>0303 30 33 100 support requirements 24/7 in real-time. learning disabilities and autism. value for citizens by offering a choice of focused
>>angela.halfpenny@careuk.com >>info@stroke.org.uk >>01733 311 599 >>01908 230100 services and by helping them to control their
>>www.careuk.com >>naomi.gwynne@you2choose.com >>customer.solutions@macintyrecharity.org support, their money and their lives.
74. Open Objects Limited >>www.you2choose.com >>www.macintyrecharity.org >>01942 826 788
65. Staffplan >>info@shop4support.com
Open Objects will be demonstrating the >>www.shop4support.com
>>020 877 28773 Adult Social Care Hub – an online universal 82. Alternative Futures 89. Together
>>marketing@staffplan.co.uk information solution for the signposting of Group – Sponsor of the Big Together is a national charity working
care services for adults. alongside people with mental health 97. Advance
>>www.staffplan.co.uk Event problems so they can lead fulfilling and
>>01223 422200 Advance provides flexible housing and
Alternative Futures Group is a charitable independent lives. support for people with learning disabilities
66. Royal Mencap Society >>karine@openobjects.com
company, founded in 1992 to provide support or mental health problems so they can live
>>www.openobjects.com >>020 7780 7300
Mencap works with and for people with to people with learning disabilities or mental their lives the way they want.
>>contact-us@together-uk.org
learning disabilities and their families to health problems in the north west.
75. London Borough of >>www.together-uk.org >>01993 772885
support them to live their lives with freedom, >>0151 489 5501 >>info@advanceuk.org
independence and choice. Barnet >>email@alternativefuturesgroup.org.uk >>www.advanceuk.org
>>01733 2466756 The London Borough of Barnet will be >>www.alternativefuturesgroup.org.uk 90. My Way
>>steve.mcilvenny@mencap.org.uk showcasing Social Care Connect, their newly Direct Payments made easy with My Way.
98. Brothers of Charity
>>www.mencap.org.uk implemented Adult Social Care Directory. 83. CareMatch (Staffordshire You choose the person to provide the care
and we employ them on your behalf. Services
>>0208 359 4346 Social Care Workforce
67. Staffordshire County >>ed.gowan@barnet.gov.uk
Partnership)
>>0845 3871107 The Brothers of Charity Services provide a
>>www.socialcareconnect.barnet.gov.uk >>office@myway.org.uk wide range of enabling support services,
Council CareMatch is a not-for-profit recruitment >>www.myway.org.uk promoting inclusion and positively assisting
Staffordshire, like other authorities, is service (including a jobs website) that those we support to achieve their potential.
responsible for delivering the personalisation 76. BeMyCareBroker.com supports employers seeking care staff and
agenda. BeMyCareBroker.com is an online directory specialises in the recruitment of PAs.
91. DSInsight >>0800 111 4350
>>info@brothersofcharity.org.uk
>>01785 276084 that allows service users to research and >>01782 552106 DSInsight is a suite of software applications
>>www.brothersofcharity.org.uk
>>phil.knowles@staffordshire.gov.uk purchase their care requirements. focusing on outcomes by recording and
>>shirley.way@stoke.gov.uk
>>www.staffordshire.gov.uk >>0121 585 0776 managing information such as PCPs, goals
>>www.carematch.org.uk
>>enquiries@bemycarebroker.com and assessments and allows the information 99. In Control and Me
>>www.bemycarebroker.com to be shared by people, their care workers, In Control and Me has developed free,
68. HomeCareDirect 84. KeyRing Living Support family and friends. downloadable fact sheets on Self-Directed
HomeCareDirect acts as carers’ legal
77. Voice Social Marketing Networks >>01364 654222 Support. We train advice-giving organisations
employer for clients, to help people take >>adriane.gillies@dsinsight.co.uk to use these resources and promote Self-
KeyRing Living Support Networks is a
control of their support at home funded via Voice work to improve marketing >>www.dsinsight.co.uk Directed Support.
national charity that supports vulnerable
the Council and PCT. communications in the social health care >>07984 111315
adults to live independently, through our
>>0845 061 9000 sector. We work with local authorities
>>info@homecare-direct.co.uk and providers by offering training and
unique ‘Network’ model. 92. Careworks – Sponsor of >>nigel.joseph@mencap.org.uk
>>020 7324 0750 >>www.in-control.org.uk/icandme
>>www.homecare-direct.co.uk consultancy. the Big Event
>>enquiries@keyring.org
>>01772 601853 CareWorks is a specialist provider of social
>>catherine@voicemarketing.org.uk
>>www.keyring.org
care software for personalisation and 100. United Response
69. Happy Associates Self-Directed Support. We have 14 years United Response is a top 100 national charity
>>www.voicemarketing.org.uk
Happy Associates is a training and 85. Midland Mencap experience and 71 local authority customers. which tailors it’s support to match the needs
development organisation that works to and wishes of each individual.
78. BILD Midland Mencap is a West Midlands-based >>02890 327 329
create new systems for Self-Directed Support >>0208 246 5200
organisation providing housing, care and >>dbordas@careworks.ie
through connection, exploration, learning, We want a society where people with support services to people with a learning >>www.careworks.co.uk >>info@unitedresponse.org.uk
creation and sharing. learning disabilities are equal citizens, with disability and their family carers. >>www.unitedresponse.org.uk
>>0845 272 2372 the right support to live their lives as they
want to. >>0121 442 2944 93. The Regard Partnership
>>happy@happyassociates.co.uk
>>www.happyassociates.co.uk >>01562 723010
>>info@midlandmencap.org.uk
The Regard Partnership supports people with 101. The SLC Group
>>www.midlandmencap.org.uk The SLC Group provides specialist community
>>enquiries@bild.org.uk learning disabilities, mental health needs
>>www.bild.org.uk or Acquired Brain Injury in residential and care and support services for people with
70. Somerset Care 86. Instream Partnership supported living services across the UK. learning disabilities, physical disabilities,
>>01823 448150 mental health needs and autism.
79. National Mental Health Support Brokers – established 2003. >>0800 840 0313
>>enquiries@somersetcare.co.uk >>01257 246 400
Assisting with Support Plans, management >>info@regard.co.uk
>>www.somersetcare.co.uk Development Unit of individual budgets, recruitment of and >>www.regard.co.uk >>Lyndsay.milne@theslcgroup.co.uk
The National Mental Health Development retaining Personal Assistants, budgeting and >>www.theslcgroup.co.uk
71. Nugent Care Unit is funded by the Department of Health payroll. Working across the North West
94. Tunstall
and the NHS to provide national support
>>0151 261 2000
for implementing mental health policy and
>>0161 654 8485 OR 0161 770 1242
>>01977 661234 102. Decoda – inflatable gym
>>info@nugentcare.org >>office@instream.org.uk
advises on best practice to improve mental >>enquiries@tunstall.co.uk Decoda uses and designs technologies
>>www.nugentcare.org >>www.instream.org.uk to engage people with complex needs.
health services. >>www.tunstall.co.uk
>>0207 972 4803 Regional winners of the 2009 NHS award for
innovation in technology for social care.
>>ask@nmhdu.org.uk
>>www.nmhdu.org.uk >>01424 439192
>>enquiries@decoda.org
>>www.decoda.org
15
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
a suite of products and programmes that will help adult social care,
Join this vibrant network of
committed individuals and
organisations.
You can find brief details of communities that welcome the coordinate work with up to five A range of bespoke workshops to
products and programmes below. presence and contribution of local authorities per region to support providers, commissioners
For more information, visit people who need support. generate robust local market and organisations to develop
www.in-control.org.uk/membership, intelligence that will inform the market and prepare for the
speak to our Support Centre Real Jobs: Deliv- strategic commissioning and personalisation agenda is also
on 01564 821650, or your local ered jointly by market-shaping. available.
Real Jobs
Lead: Andrew Tyson | Contact: Tel: 01564 821650 | admin@in-control.org.uk
Partnership
that are person-centred and that are based on determine priorities and put in place the basis
international evidence of best practice. for a personalised employment service. We will
then offer a tailored programme, focusing on
is productive
person is paid, that is to say they do not give their
Please contact us for further information on this
labour for free.
programme.
A real job: This is a two-day course aimed at The outcomes
individuals, families and people supporting
This course takes individuals and families on a
In Control’s partnership
Courses can be run locally, regionally and 1. My money – finding out how much
This Programme is being run regionally for
nationally. 2. Making my plan Price (excluding VAT)
individuals and families interested in making
3. Getting my plan agreed
Price (excluding VAT) Self-Directed Support happen for them. The course £1,000 for two days and ongoing mentoring for
will run over 10 sessions and can be clustered or 4. Organising my money the peer group until members’ plans are actioned.
£3,000 per place.
spread out. 5. Organising my support
Sharing Knowledge
are designed people with personal budgets to and individuals to create real
Price (excluding VAT)
£500 per place.
to meet local needs and help get and keep a real job. support plans and use their of Self-Directed Support.
families, carers and people with Personal Budgets to create the Many important In Control
additional support needs to lead Commissioning for lives they want, resulting in local publications have been
transformation in their areas. Personalisation: peer support groups ready to
Commissioning for Personalisation
produced in partnership.
Lead: Andrew Tyson | Contact: Tel: 01564 821650 | admin@in-control.org.uk
The Commissioning for Personalisation The programme will use action-learning principles
Programme is a product developed and and comprise a mix of presentations, discussions
(formerly Plan
stakeholders: Children and Family Services;
organisations: This
sustainable, self-sufficient Our Futures group.
concerns: ‘What happens when services to deliver against own user-led organisations in
I am gone ?’ and ‘How can I key policy imperatives and their community.
support my relative to have a evidence progress against
really good life?’ Core elements the Government’s five Conversion of In-house Services:
include building circles of implementation milestones for Working with In Control, the
support and future-planning. progress in personalisation. Housing and Support Partner-
ship has developed a range of
Stronger Market practical tools and strategies to
Communities: Intelligence: help local authorities and other
Bespoke Site Support Market Intelligence Project
Personalisation and Self-Directed Support Additional bespoke Demos (the leading think tank), In Control Month 4: Report. Based on this work, Demos, In
are at varying stages of development across and the University of Lancaster are Control and the Centre for Disability Research will
support days
www.in-control.org.uk/Children
> Key market projections
programme. Tel: 01564 821650 care services will change with the
> Prospective demand for service types across
Because the situation of each Statutory and
implementation of Personal Budgets, and
admin@in-control.org.uk different user groups and shortages or
Organisational Member is unique, In Control has explore how social care providers and local
oversupply in local social care markets
responded to requests for more individual, flexible Additional single days from In Control Team authorities must respond. The project uses
> What areas local authorities and providers
support by designing a programme that can meet Members or associates. Services offered include methodology from a recent, successful
should be looking to develop and invest in.
project with five local authorities.
www.in-control.org.uk/health
using postal questionnaires. These will provide in- from the work will be shared openly and made
Varies depending on requirements. depth, local market intelligence to identify trends, available nationally in order to build a large and
threats, fears and opportunities. The sample size robust database of potential spending patterns.
in each local authority is 70-100 people who use
services.
Price (excluding VAT)
Month 3: Follow-up focus group. Demos and In
£30,000 based on the involvement of five local
16
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Joseph Tomlinson and his Personal Assistant Laura Taylor, one of Joe’s PAs, says ‘I’ve known Over 1.5 million people are employed across
feature in a new TV advertising campaign Joe since I was eleven. We used to go to primary the adult social care sector in England, and
that aims to show how a career in social school together. I volunteered with him to do his as many as 200,000 jobs in the sector are
care can be rewarding. Joe was featured in Bronze Duke of Edinburgh when I was fifteen. expected to be advertised in the coming year,
the last issue of In Control NOW! (‘Who will When I was sixteen, Caroline asked if I wanted to based on existing trends. The campaign aims
know Joe’s story?’). In additional footage on work with Joe. I always go home happy knowing to encourage the next generation of social
the associated website, Joe is seen out in the Joe’s happy from what we’ve done during the care workers.
countryside, in the gym and gathering used day. I don’t think I’d get the same satisfaction
clothing for his charity enterprise, Odd Socks working in a shop. I see myself doing this job for More information: www.socialcarecareers.co.uk
(which has a stand at the Big Event). a long time because we have a good bond.’ www.youtube.com/watch?v=4y8ixOk_hR8
17
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
18
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
mental health problems. available to fewer than see A Report on In Control’s An introduction to
Self-Directed Support
Where do I start? Money: finding out how
much you will get
The proportion of people than a third (31%) reported and learning 2008-2009,
sheets and resources. Tel: 01564 821 650 Tel: 01564 821 650 ‘self-assessment form’. Tel: 01564 821 650
information.
Email In Control Email In Control Email In Control
help@in-control.org.uk help@in-control.org.uk help@in-control.org.uk
with learning disabilities that they had made Per- available for sale or free to
Find more fact sheets at: Find more fact sheets at: Find more fact sheets at:
www.in-control.org.uk/ www.in-control.org.uk/ www.in-control.org.uk/
factsheets factsheets factsheets
www.in-control.org.uk
In control and me, a lottery funded project. In control and me, a lottery funded project. In control and me, a lottery funded project.
www.in-control.org.uk/incontrolandme www.in-control.org.uk/incontrolandme www.in-control.org.uk/incontrolandme
to 16%. (In 2006, at the end fact sheet 4 fact sheet 5 fact sheet 6
Manchester
Self-Directed Support Self-Directed Support Self-Directed Support
of In Control’s pilot work This data is supplied by in Control What if disagree with How to make a support Support brokers
in-control.org.uk/reportnumbers
contact In Control. contact In Control. This factsheet tells you about what contact In Control.
that may still change), you make a Budget is.
Tel: 01564 821 650 Tel: 01564 821 650 support brokerage is and who you might Tel: 01564 821 650
support plan. Email In Control Email In Control Email In Control
choose as a support broker.
help@in-control.org.uk This fact sheet tells you how to make a help@in-control.org.uk help@in-control.org.uk
15 Local authorities reported 65% of those reported to Self-Directed Support Self-Directed Support Self-Directed Support
making Personal Budgets know how much money have a Personal Budget Getting your plan agreed
Your local authority needs to see and
agree to your support plan before they
Organising the money
There are several ways that you can take
and manage the money you get for your
Organising support
There are different ways you can organise
your support. You can organise it all
available to family carers, you can have for your are living in just ten local
can decide what your final budget is. support. yourself, organise part of it and get
To get more help To get more help someone else to do the rest. If you don’t To get more help
This fact sheet tells you how to get contact In Control. This fact sheet tells about ways you contact In Control. want to organise it at all, you can get contact In Control.
your support plan agreed by your local Tel: 01564 821 650 can organise the money you have as an Tel: 01564 821 650 someone else to do everything. Tel: 01564 821 650
Email In Control Email In Control Email In Control
Find more fact sheets at: Find more fact sheets at: Find more fact sheets at:
www.in-control.org.uk/ www.in-control.org.uk/ www.in-control.org.uk/
factsheets factsheets factsheets
Take-up of Personal Budgets since 2006 Image from the How to be in control DVD.
This fact sheet was
produced by In Control
and Mencap as part of
In control and me, a lottery funded project.
www.in-control.org.uk/incontrolandme
This fact sheet was
produced by In Control
and Mencap as part of
In control and me, a lottery funded project.
www.in-control.org.uk/incontrolandme
This fact sheet was
produced by In Control
and Mencap as part of
In control and me, a lottery funded project.
www.in-control.org.uk/incontrolandme
Thinking outside the box Living the life you want Seeing how it’s worked
– using your Personal (review)
30000 Budget in a creative way
The whole point of Self-Directed Support
is that people can be in charge of their
support so they can live the life they
You should meet with your care manager
or social worker about once a year to see
This fact sheet offers ideas about To get more help choose. To get more help To get more help
how things are going. But you can ask for
different ways of getting support. contact In Control. contact In Control. contact In Control.
Tel: 01564 821 650 Tel: 01564 821 650 a meeting any time. Tel: 01564 821 650
You don’t have to get support from a This factsheet tells you about ways that
Email In Control Email In Control Email In Control
professional organisation. There are lots you can make the most of your Personal
help@in-control.org.uk help@in-control.org.uk Your care manager or social worker needs help@in-control.org.uk
of others ways of arranging support. Budget so you can live your life your way.
to know how your plan is working. Also,
you can help other people organise their
25000 Find more fact sheets at: Find more fact sheets at: support by telling them what worked and Find more fact sheets at:
www.in-control.org.uk/ www.in-control.org.uk/ didn’t work for you. www.in-control.org.uk/
factsheets factsheets factsheets
PHOTO: CHARLOTTE MORSE
20000
This fact sheet was This fact sheet was This fact sheet was
produced by In Control produced by In Control produced by In Control
and Mencap as part of and Mencap as part of and Mencap as part of
In control and me, a lottery funded project. In control and me, a lottery funded project. In control and me, a lottery funded project.
www.in-control.org.uk/incontrolandme www.in-control.org.uk/incontrolandme www.in-control.org.uk/incontrolandme
www.in.control.org.uk/factsheets
19
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
programme
3 – Comedy Club (lower ground floor)
4 – Community Cafe (lower ground floor)
5 – Children (1st Floor)
6 – Partners in Policymaking (1st Floor)
16th March 2010 BT Convention Centre, Liverpool 7 – Provider Room (1st Floor)
8 – Health (1st Floor)
These pages have a summary list of speakers and workshops 9 – Research and Evaluation (1st Floor)
listed by time. Keynote speeches are in the Auditorium. 10 –Adult Social Care (1st Floor)
Entertainment is in Zones 2 and 3. The Community Cafe is in 11 – Real Jobs (1st Floor)
Zone 4. Seminars and workshops are in Zones 5 to 14. Rooms 12 – Support Planning (1st Floor)
are colour-coded. Look for the colour you want on banners and 13 – Safeguarding (1st Floor)
posters outside the rooms. 1 – Auditorium (1st Floor) 14 – Making it Real (1st Floor)
10 am | Zone 7 - Provider Room Support planning made easy - Lynne Elwell and Julie
10 am | Zone 1 - Auditorium
This interactive workshop will provide information about the support planning room, you will be able to talk to
the PAST project, and will encourage delegates to discuss parents and relatives who have successfully planned with
their experiences. The aim of the workshop is to help and for their children. They will give you the tips and strat-
Welcome and the launch of In Control’s Phase 3 Report egies needed to begin support planning.
delegates to learn how to develop better ways of working
10:30 am | Zone 2 - Pagoda Stage and engaging with people who have learning disabilities
10 am | Zone 13 - Safeguarding
from a variety of Black and Minority Ethnic communities.
10 am | Zone 8 - Health
Heartlift The Mental Capacity Act - Yogi Amin and Mathieu
Heartlift empower people to live and and love life through Culverhouse, Irwin Mitchell Solicitors
sport. They will demonstrate wrestling and boxing. Citizens commissioning for health: practical possibilities A legal update on the Mental Capacity Act’s Deprivation
10 am - 4 pm | Zone 3 - Comedy Club - Jo Fitzgerald and Tom McClean of Liberty Safeguards: deprivation of liberty granted by the
A chance to explore some of the key issues around Self- Court of Protection.
20
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Personal Health Budgets for children and young people - 12.30 pm | Zone 2 - Pagoda Stage 1 pm | Zone 6 - Partners in Policymaking
Pippa Murray, IBK Initiatives and family members Is Elvis in the building? Getting people involved in citizen leadership - Lynne
In this workshop you will hear stories from families across Join us for some singalong classics.
the country with experience of a Personal Health Budget. Elwell and Partners in Policymaking graduates
12 pm - 4 pm | Zone 3 - Comedy Club
11 am | Zone 9 - Research and Evaluation
More detail: see 10 am, Zone 6.
21
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Avoid excuses and make it happen - Mark Pollock, 2 pm | Zone 10 - Adult Social Care Making best use of what we have! – Paul Connolly
with Halton Borough Council, Barnardos and Action for
adventure athlete and author Commissioning and personalisation - Clive Miller, Office Children. Sponsored by Action for Children.
When Mark Pollock lost his sight in 1998 at the age of 22, he for Public Management
thought his life was over. The story of how he overcame the This workshop draws together important learning from
This session will consider how we can progress market the work of a number of children’s members. This work
odds to rebuild his life and exceed his wildest expectations development for personalisation and will share examples
now inspires people the world over. Mark is able to help highlights the important part played by voluntary sector
from a number of local authorities. and community resources in developing Individual Budgets
individuals and organisations to redefine what is possible,
2 pm | Zone 11 - Real Jobs
to reach their potential and to inspire team motivation. His and Self-Directed Support for children and young people.
This workshop presents work done with Action for Children
message of ‘decide to avoid excuses and instead decide to
What a real job means to me - Deborah Parker and others.
make it happen’ is particularly relevant in today’s uncertain
economic environment. Deborah will talk to Karen about what having a job means 3 pm | Zone 6 - Partners in Policymaking
2 pm | Zone 2 - Pagoda Stage
to her and about some of the things she has achieved.
22
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
4 pm | Zone 13 - Safeguarding
steps they took to ensure they could be confident of getting Time Banking in rural Cheshire - everybody has a skill!
the right system from the right provider. They will share the Susan Ross-Turner, Ash-worth Time Bank. The Children’s
learning gained throughout the process and describe the zone is sponsored by Action for Children Positive risk taking - Linda Mason and Cheryl Page,
work they are doing to put the system in place.
This is an interactive workshop demonstrating that Cumbria County Council
3 pm | Zone 11 - Real Jobs everybody has a skill they can share. Cumbria County Council will offer an insight into their
4 pm | Zone 6 - Partners in Policymaking
policy journey through positive risk-taking in learning
Family leadership, self-employment, social enterprises disability services as a way of ensuring person-centred plans
and more - Andrew Tyson, In Control and Keith Bates, Citizen leadership and being in control - Thomas actually make a positive impact on people’s lives.
page for a map 1 4 pm | Zone 10 - Adult Social Care >> Sandwiches on flavoured breads or
wraps – £3.50.
of workshop
14
Using technology to change the market, in practice - Jeff
12
6
5
Dandridge, shop4support >> Nicoise, chicken or couscous salads –
rooms 8
9
13 10 The opportunities offered by new technologies could £4.00.
transform the way people get information and purchase
>> Hot and cold drinks – £2.00.
11 Lifts to 7
support. shop4support is a unique web-based technology
ground
floor
platform supplying individual consumers, service providers, >> Fresh fruit – 80p each.
23
In Control Newspaper > www.in-control.org.uk > issue 10 > Big event 2010 issue
Level 3
Workshops
Ground floor Ground floor
1
14
12 5
6
8
13 10
9
11 Lifts to 7
ground
floor
24