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FirstClass by KRCS is a program designed to

help you successfully deploy iPad into the
classroom.

Whether you are just beginning your iPad journey, or

expanding an existing scheme, FirstClass by KRCS is
designed for you.
The FirstClass program is a culmination of over 30 years
of experience gained by KRCS in UK schools. Its timeline
and clearly defined stages have been tailored to give you a
financially sustainable solution and to help your institution
deploy iPad successfully.

Included free of charge in FirstClass

Comprehensive iPad program
for schools
Be guided through best practice without
pitfalls

Free Vision and Plan session

Understand the big picture from day one

The aim is to promote new classroom behaviour by

embedding mobile devices into the curriculum to enhance
learning. Together, we can deliver tangible improvements
in attainment and attendance levels by engaging and
empowering students.
Unique benefits, flexible funding and the assurance that
you are working with the experts makes FirstClass a
perfect choice for your school.

Apple Professional Development

Credits are earned free of charge as you
roll out iPad in your school

Technical guidance for school

IT staff

FirstClass: Evaluation
Begin a successful iPad
journey

FirstClass: Deployment
Deploying iPad in the
classroom

FirstClass: One to One

An iPad for every student

Set solid foundations by

addressing key considerations
at this early stage. Involve
teaching staff and students to
understand the pedagogical
benefits of iPad as a
transformational learning tool.

Having established a clear

vision for the use of iPad,
its time deploy to staff and
students in a live environment.
Its essential to make scalable
decisions during the first major
deployment.

Moving from initial

deployments to a school wide
One to One program.
Decisions and plans made
earlier in the process are key
to success at this stage.

Promote self-sufficiency throughout the

program

Ongoing guidance and best practise

Personal visits from KRCS education
experts as and when you need them

In-house repair service

As an Apple Authorised Service Provider
KRCS can take care of your devices now
and in the future

KRCS: FirstClass - there for you at every stage. Wherever you are on the journey, KRCS have the
experience and the skills to support you.

Vision
& Plan

Protective
cases selected

Hardware
choices made

VPP account
created

Initial staff
training

App catalogue
identified

Management
solutions tested
and chosen

Finance
plan

FirstClass:
Deployment

FirstClass:Evaluation
LIVE

FirstClass:
Evaluation

Apple ID
Strategy revised
if necessary

Apple ID
Strategy
identified

Sync, charge
and storage
units chosen

Apple IDs
created

Web Safety
finalised

File Sharing
solution
deployed

Insurance
policies
finalised

Off-site
web safety
obligations met

Student
on-boarding

Devices and
asset database
prepared

Ongoing
staff training

FirstClass:
One to One

Apple TV
Deployed

Devices
prepared for
deployment

Ongoing
Training

Apps and device

configuration
deployed

FirstClass:One to One
LIVE

WiFi
assessed

FirstClass:Deployment
LIVE

FirstClass: Timeline

FirstClass: Evaluation
The program begins by understanding your schools vision and
discovering your unique starting point.
A successful FirstClass: Evaluation will reassure your leadership team of the value of investment and
inspire your teachers to discover the pedagogical benefits of iPad.
Well also help your IT staff identify areas of your infrastructure which may need to develop as the
deployment grows.

Vision & Plan

Wireless Network

iPad hardware

Protection

Training

What can you achieve with

iPad in classrooms?

Will your wireless network

cope?

Which devices suit your

needs?

What level of physical

protection is required?

How will the staff learn to

use iPad effectively?

Working with our network

of Apple Professional
Development trainers, KRCS
can help you develop the
vision which is so essential
to a successfully planned
and executed deployment

Let us survey your existing

wireless infrastructure and
propose any improvements
that may be needed as the
deployment grows.

KRCS can share the

decisions made by other
schools and why they were
made. We can also offer
our advice on how Apples
product cycle may effect
decisions further down the
line.

We can provide a wide

range of sample cases
and offer advice from real
experience on how your
choice can affect things like
usability in small hands
to the cost of insurance
premiums.

KRCS work with Apple

Distinguished Educators
and Apple Professional
Development trainers to
deliver classroom-focussed
training tailored to your
needs. In our hands-on
Getting Started workshops,
teachers will work with the
apps which will be used in
the classroom and develop
simple lesson plans to
discover unique benefits
of iPad

Volume Purchase
Program VPP
How do you buy apps in bulk?

Normally working
hand-in-hand with your
management solution KRCS
can help you leverage the
benefits of Apples Volume
Purchase Program.
Register for VPP at
deploy.apple.com before
you start your FirstClass:
Evaluation

Device Management

Apps

How will apps and settings

be managed remotely?

Which apps and how much

do they cost?

Device management is a
key part of any successful
deployment, and KRCS can
suggest a solution which
is right for you. Whether
that be over-the-air Mobile
Device Management (MDM),
wired management using
Apple Configurator or a
combination of the two, its
important that you become
comfortable with the
chosen solution during this
evaluation phase.

This is the ideal time to

identify the apps that you
will need and the costs
associated with them. In
our experience many of the
best apps are free! Because
some of the training and
professional development
decisions made further
down the line may be
influenced by apps, try to
identify as many of your
final selection as possible
at this stage.

FirstClass: Deployment
Having successfully taken your first steps, its now time to see
the benefits of iPad on a larger scale.
The FirstClass: Deployment stage is all about taking the learnings from your FirstClass: Evaluation and
shaping a scheme that will suit your needs now and scale comfortably in the future.
KRCS have worked with iPad since their first introduction in 2010, so let us take away the risk of this
large project. Our tried and tested solutions are simple, flexible and affordable.

Apple IDs Strategy

Sync, Charge & Storage

Web Safety

File Sharing

Device Preparation

Showcase Learning

App Deployment

Device Settings

Which Apple ID will be used

on each device to install
apps, iBooks etc, and can
Apple IDs be created in bulk
if required?

How can the devices

be stored securely in
school whilst charging up
batteries?

Will the devices be properly

serviced by existing web
filters?

How will students access

their files, and make their
work generated on the
iPad available on other
platforms?

Can devices be preconfigured before they

arrive in school?

How can students show

their work to teachers or
the rest of the class?

How will the required apps

be deployed to devices?

How will the devices be

configured, and settings
applied/modified on every
iPad as efficiently as
possible?

Depending on the chosen

deployment model of your
school, KRCS can suggest
the best Apple ID strategy
for app deployment.
Advanced security checks
on the creation of Apple
IDs mean that bulk creation
should be a last resort
rather than a chosen
strategy.

KRCS provide robust and

technically-proven iPad
carts of varying capacities.
Simple features like colour
coded baskets allow
teachers to deploy small
sets of iPad independently
of the cart where needed.
These solutions also
offer rapid charging and
can manage up to 32
USB-connected devices
simultaneously for charge
or sync.

If the answer to that is no,

KRCS can offer industry
leading transparent layer 2
web filters from Lightspeed
Systems, designed to work
with your existing network
and iPad.

As you move to the

deployment phase it
becomes crucial to share
work and move files
efficiently between
students and teachers.
KRCS offer class-leading
solutions giving simple
access to Windows Serverbased shared folders.

Depending on the size of

the deployment device
preparation can be very
time consuming. KRCS
can offer a wide range
of service from simple
device activation to full
supervision and network /
MDM preparation.

Apple TV is a fundamental
part of iPad deployment
and represents a seamless
way for staff and students
alike to present on the
big screen. KRCS can
offer advice on how best
to deploy Apple TV, and
how to manage its use by
students.

Having already created a

VPP account during the
evaluation phase, KRCS
can work in conjunction
with your chosen Apple
ID strategy to suggest the
simplest way of deploying
apps to your devices.

Using the management

solution chosen during the
evaluation phase, KRCS
offer best practice on how
best to configure devices
without having to work
laboriously on each iPad.

FirstClass: One to One

The true power of iPad as a transformational learning tool is
realised when each student and teacher have their own device.
The FirstClass: One to One program uses the knowledge and experience of the KRCS technical and
education teams to design a unique and affordable personalised learning program for your school.
We give special consideration to financial planning and parental contributions where required.
To reduce unexpected costs insurance, warranty and device protection are a focus. And of course,
professional development is crucial so your teachers bring fresh learning ideas to the classroom.

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Finance

Apple ID Strategy

Web Safety

Insurance

Asset Tracking

Student Onboarding

Continued Development

Can the cost of the devices

be spread or shared?

Should the same Apple

ID strategy be used from
initial deployments through
to One to One?

How can we continue to

offer web safety for iPad
when they leave our site?

Will existing insurance

policies protect devices
within and away from
school campus?

How can the school keep

track of which device is
with which student?

What is the best way to

handout the devices to
students and provide basic
training?

How can the school ensure

the continued development
of staff knowledge?

Our specialist finance

solutions are tailored for
UK schools and comply
with all DfE regulations.
They allow you to spread
the cost of the devices, give
flexibility to retain or hand
back the devices at the end
and have options to collect
parental contributions
where required.

This is one of the only

strategies which may
need to change from your
earlier deployment phases.
Shared devices in a One
to One deployment should
incorporate individuallyowned personal Apple IDs.
KRCS will continue to offer
its experience in this area
and ensure that the school
deploy apps using the most
efficient method.

Depending on your
obligations to students
it may be a requirement
to continue filtering web
access on iPad when they
have left campus. Again
in collaboration with
Lightspeed Systems we
can offer industry-leading
solutions that will filter
web access wherever you
and your iPad are around
the world.

Our fully underwritten

insurance policies offer
protection against
accidental damage, fire,
theft and flood and have
zero excess and unlimited
claims. Perfect for devices
in the hands of children.
The school can budget with
confidence with a fixed
price and risk-free finance
and insurance scheme.

KRCS can provide an

inventory at the time of
deployment, along with
bespoke labelling of boxes
with user names. We
can also offer advice on
how to maintain Asset
tracking using your chosen
management solution

Having worked with

One to One deployments
previously, KRCS can
provide advice on what
worked best in those
schools, and if necessary
supply staff to assist on the
day. Student onboarding
sessions are a key part of
ensuring that both student
and iPad are ready to go!

Hopefully its clear just how

important training your
staff will be to any size
of iPad deployment, and
its more important than
ever with a One to One.
KRCS will continue to work
alongside Apple accredited
APD trainers to maintain
the effectiveness of iPad in
your classroom.

We have benefited
from a really integrated
service. KRCS expertise
covers insurance, leasing,
peripherals, staff training
and technical advice, with
everything customised for
education.
Dr Sue Jackson, Assistant Head
Loughborough Endowed Schools

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FirstClass: Technical Services

Additional helpful services

When partnering with KRCS you can be confident of receiving

the very best technical and deployment services. After all, weve
been helping schools since 1983.

Every customer is different, so here are a few bespoke services

we provide for our customers. Let us know if there is something
special we can do for you.

There are a range of technical considerations when deploying iPad, from methods of purchasing and
distributing apps, through to integration with existing network services.
Apple ID Creation

We offer three levels of service designed to give you as much assistance as you need.
Pre-requisites
Update to latest iOS

None

Supervision

Mac running 10.8 or later

WiFi Preparation

Relevant security details / certificate

Charge / Sync Cart Preparation

Charge / Sync Cart purchased from KRCS with required

cabling

Windows File Server Integration

Licensed Foldr VM and compatible hypervisor

Management Solution (MDM) Setup

As required by management solution

Directory integration

Compatible MDM solution and Active / Open Directory

server

MDM Enrolment

Compatible MDM solution

Device Configuration / Restriction

Management solution and required payloads

Standard App Deployment

MDM solution and VPP redemption codes for paid apps

Managed App Distribution

MDM solution and VPP licenses for all free and paid
apps. Apple ID per user / device

Inventory Report

None

Bronze

Silver

If you generate significant numbers of

Apple IDs from one site in a short space
of time it can cause a blacklisting on
Apples servers, temporarily stopping
your project in its tracks.

Web safety for your whole

school

Large scale fitting of protective

cases

Existing web filtering services are

not always able to adapt to the
requirements of modern mobile device
filtering, but KRCS are proud to offer
the range of Lightspeed Rocket Web
Filtering appliances which are flexible
enough and powerful enough to suit all
size iPad deployments, from one class
set to a full One to One deployment.

Using a protective case with iPad is

recommended. Depending on the level
of protection required it could be very
time consuming fitting a case to every
iPad in large deployment. KRCS can fit
cases before the devices arrive.

KRCS can offer guidance on how to

avoid these problems and, if necessary,
request a whitelisting for your site
during the deployment period.

If you stand outside the classrooms,

you can really see the difference in
the dynamics of a class using the
iPad and one that isnt....Im now
confident that our pupils will leave
school equipped with knowledge
and understanding of the very latest
technology, placing them at an
advantage for further education and
their future career.
optional

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Gold

Most One to One deployments require

end users to have their own Apple ID,
and it cant always be guaranteed that
students will arrive at on-boarding
session properly prepared.

included

Anne Bufton-McCoy, Headteacher

Belvoirdale Primary School

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FirstClass: Training
Our training adapts and builds upon your existing skill set so
that confident, competent teachers are inspired and versatile.
Apple Professional Development
These hands-on workshops are designed to show how the use of Apple technologies can enhance the
learning environment.
KRCS are fully accredited to deliver Apple Professional Development (APD) workshops to your school,
using qualified trainers with classroom experience. Our trainers have a great understanding of
education because they are educators themselves, which is so important when delivering APD sessions.
Workshops are flexible and you can also begin with any category, depending on faculty needs.
Foundations workshop

Curriculum workshop

Support workshop

We understand that not all teachers

have confidence when using
technology, so this workshop is
designed to encourage this by using
Apple devices and to explore how they
might be used in teaching.

This workshop will encourage teachers

to start delivering and generating new
content. It is designed to inspire and
reinvigorate teachers imaginations,
using iPad in different and creative
ways.

The focus of this workshop will

be on ensuring the success of the
deployment, so it is aimed more at
school leaders and ICT staff.

One to One
When every student uses iPad, learning anytime, anywhere will
have the most impact, so our training programme will be scaled
to address all the aspects affected. Not only will teaching and
learning experience new outcomes but teachers will become
more efficient and affective when they have been prepared for
this type of deployment with our training.

Technical Mentoring
The rise of iPad in schools has brought about many new workflows and technologies which are vital to
their deployment and ongoing management, but often very new to support teams managing existing IT.
Learning how to use these technologies effectively is vitally
important for support staff, but a traditional classroom
environment isnt the most effective way of taking on this
knowledge.

Configuration Profiles: What can be achieved with

configuration profiles, and their use on school devices

KRCS have found that the best way of developing this

knowledge is in your own school, where factors unique to
that environment can be addressed which may not even have
been covered in a classroom course.

Apple IDs: Implementing the chosen Apple ID strategy as

efficiently as possible

Our technical mentoring service includes an initial half day

or full day of bespoke coaching in your school for up to three
people, followed by continued access to your KRCS mentor
for ongoing advice.
Typical Subjects Covered:Device Preparation & Restoration: Preparing devices for the
initial deployment, and restoring them to this original state
for re-deployment

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Over the air management (MDM): Managing device settings

and restrictions using an MDM

App deployment: Sending Apps out to devices in bulk

VPP & Managed distribution: Leveraging Apples VPP and
Managed Distribution model for deploying apps
Content delivery: Ensuring that content is available when
required, or delivered to devices as necessary
Web Safety & Authentication: Making web access safe for
students and manageable for IT staff

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When head teacher Anne Bufton-McCoy took up her post at

Belvoirdale Primary School in January 2012, OFSTED had
placed the school in special measures. It also had a bad
reputation around the local area, as Anne had discovered
when she posed as a grandmother looking for a school place
for her granddaughter.

Case study

Undeterred and once in her new role, Anne set out to change
all that. OFSTED reported that the children were not making
enough progress so changes to learning in the classroom had
to be made.

Belvoirdale Primary School

Belvoirdale Primary School has introduced iPad mini into the classroom
and is now reaping the benefits of interactive learning.
Challenge

Solution

Results

Belvoirdale Primary School was

looking for a way to engage and
excite pupils with imaginative ways of
learning.

The school purchased iPad mini,

alongside device management
and security solutions from Apple
specialist, KRCS who also provided
advice, installation, support and
training.

The school have embraced the

technology with enthusiasm and as a
result, pupil engagement has improved.

Aware that 75% of families did not

have access to the Internet at home,
the school was concerned pupils would
be at a disadvantage when moving up
to secondary school.
The school was keen to encourage
pupils to become more independent
and creative as well as ensuring that
every pupil had access to online
learning tools and technology.

iPad is now being used throughout

the school, giving every pupil the
opportunity to develop their potential
through creative learning and
technology.

They are able to learn independently

and make their own choices,
encouraging creative thinking and
ownership of the tasks given by the
teacher.
A recent OFSTED Report cited a buzz
of learning throughout the Belvoirdale
Primary School, which the school
believes is as a direct result of the new
technology being introduced.

If you stand outside the classrooms, you can really see the difference in the dynamics
of a class using the iPad and one that isnt....Im now confident that our pupils will leave
Belvoirdale Primary School equipped with knowledge and understanding of the very latest
technology, placing them at an advantage for further education and their future career.

After some research, it was clear that Apple solutions were

best suited to the schools needs so Anne contacted KRCS, her
local Apple Solutions Expert in Education.
It was clear Apple led the field in education technology and
offered a great selection of educational and non-educational
Apps, said Anne. Plus, with only a part-time ICT technician
employed at the school, we needed technology that would
link the devices to a central management system to ensure
easy, and sometimes remote, syncing and updating.
Gina Buxton, Annes PA, said: The project went out to tender
but we chose KRCS because we had complete confidence in
them. I knew I was dealing with a valued and trusted Apple
partner who would work with us to find the best solution to
the schools vision of improving learning.
Glyn, Tom and technician Chris Goulbourne from KRCS, knew
exactly what they were doing and answered every single
question I threw at them. The support was, and still is, there
whenever I need it.
Change can often meet with resistance and, indeed, some
teachers were sceptical as to the benefits of teaching with the
new iPad mini. However, they were given the devices to take
home and play with over the Summer holidays. They came
back full of enthusiasm and with some great suggestions for
Apps to help enhance learning, said Anne.
Glyn delivered an iPad inspiration session and staff responded
really well. A hands-on Apple Professional Development
(APD) session was also tailored to the specific needs of the
school and helped empower teachers to confidently use Apple
products to transform teaching and learning.

Deputy Head, Kelly Robbins, has been excited by the progress

of the children. There is so much more engagement in the
classroom. Using the iPad mini in lessons is breeding a love
of learning through a whole different dimension, she said.
Plus, whereas before, the children had to sit at a desk with a
laptop, they are now free to move around the room and can
even move outside to make the most of our Forest School
outdoor classroom.
Such has been the success of the Apple integration, the school
invested in a further 30 iPad mini plus Apple TV in April 2014.
Twelve screens, one in each classroom, have been installed
to facilitate teaching. Rachel added: Having Apple TV is great
for teachers. Instead of standing at the front of the classroom
and using a whiteboard, having our own iPad and Apple
TV means we are free to move around the whole class and
interact much more with individual pupils.
The marked progress really fits in well with OFSTEDs vision
of Independence and Rapid & Sustained Progress, said Anne.
My next goal is to provide every teacher with an iPad to
enable them to assess pupils more easily in the classroom.
This will enable teachers to keep an eye on each pupils
progress and identify and address any gaps in their learning.

Anne Bufton-McCoy, Headteacher

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Case study
Loughborough Endowed Schools

About KRCS

The vision is to provide One to One devices to over 2,000 pupils, with all
but the youngest taking them home every day.

Established as a family business in 1983, KRCS is a specialist provider

of Apple solutions to the UK schools sector.

Challenge

Solution

Loughborough Endowed Schools (LES) is a charitable

foundation comprising three schools; a preparatory school
and a girls and boys secondary school. The iPad was selected
to form the basis of an innovative learning environment for
their pupils. The vision is to provide One to One devices to
over 2,000 pupils, with all but the youngest taking them home
every day.

KRCS provided a finance package designed specifically for

schools running mobile learning schemes. LES needed a
flexible scheme that allowed for a phased deployment over a
number of months plus options for parents to take ownership
of the devices at the end of each deployment cycle. The
solution provided from Apple Financial Services is affordable
and precisely suited to the schools needs.

Experienced Apple Solutions Experts

Our principals

Since iPad was first released in 2010, KRCS have helped

schools to realise their vision of creating a truly personal
learning journey for their students. Along with Mac and many
related services KRCS can provide a complete solution for
your institution.

Continuing the family values on which KRCS was formed, our

job is to really listen to what you need for your school. Well
visit you in person and understand what is unique to you.

LES sought a reseller with the ability to provide a complete

solution to their technical, financial and professional
development needs.

KRCS and the school consulted extensively before the initial

deployment on how best to configure the devices for both
staff and students. All devices were prepared by KRCS
technicians with apps, restrictions and configurations as
required and smart water was applied.

Sue Jackson, leading the project for Loughborough High

School, said We have benefited from a really integrated
service. KRCS expertise covers insurance, leasing, peripherals,
staff training and technical advice, with everything
customised for education.
Each school had different needs in terms of web filtering,
mobile device management and security. KRCS were able to
greatly reduce the time required to research all these areas
by sharing experience gained at other schools. Sue said KRCS
were able to cater for widely differing needs, from our prep
school and two senior schools. Having a partner with a hotline to third party vendors, trainers, technical experts, other
suppliers and of course, Apple themselves, has been a real
asset.
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FirstClass is our flexible, simple iPad program to help

your school to reach your goals, whilst taking away all
the complexity and concerns you may have around this
important investment.

Well do our best to provide a complete solution, not only

technical products and services, but also visioning, leasing,
insurance and professional development. All from the leading
names in the business.
We very much hope to work with you on this journey.

Results
LES and KRCS have adapted their plans and sought solutions
to issues and challenges faced along the way. The school staff
have been meticulous in their planning and made the role of
the reseller a real pleasure. Coupled with KRCS determination
that nothing is too much trouble the scheme is progressing
smoothly and with great success. Sue concluded We selected
KRCS as our partner for this project because they combined
technical expertise with a friendly, helpful attitude. We have
never regretted our decision; they have supported us every
step of the way, right from the initial vision to placing iPads in
students hands, and nothing has been too much trouble.
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Contact us
The KRCS Education team visit, advise and work closely with schools and
colleges just like yours.
Wherever you are on your iPad journey they can share their experience
and knowledge with you.

0115 985 1797

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education@krcs.co.uk

www.krcs.co.uk/education

KRCS head office: t: 0115 985 1797 f: 0115 986 0744 www.krcs.co.uk
FirstClass is published by KRCS Group Ltd, Queens Court, Lenton Lane, Nottingham, NG7 2NR Information correct at time of going to press, E&OE.