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Edwing E. Perez
Achievements
• While being managing English and Spanish staff, improved communication between
them and customers’ staff, which built a teamwork environment.
• After streamlining operations and developing a flash customer satisfaction survey,
increased productivity 34%, freight handlers rate per hour 30%, and customer
satisfaction 80%.
• After have developed loading, unloading, stacking procedures, and implementing a
training plan, cut turnover 53%.
• After have implemented a safety and quality program, exceeded minimum audit
compliance score (70%) in 2007 to 86.89%, in 2008 (85%) to 95.16%, and 2008 (85%)
to 98.36%. The accident program allowed reduction to zero accident during 2008.
• After redesigning outbound production operations, increased productivity 50%.
Achievements
• While redesigning racks system layout, improved speed of put away and picking 40%.
• Accountable for the TS16949: 2002 certification in the Shipping/Receiving department.
• Employee of the month after has increased communication and performance in
production, shipping, and receiving departments.
• After have taken accountability in the Pallets Recycling Section, a new layout was
created to reassign pallets assembly closer to this section and reduce time in pallets
assembling.
• After has initiated daily production planning, improved awareness in other leads and
managers about quickly issues resolutions and proposals for processes improvement.
TUSA'S SHOP, KELLY SERVICES, and TIME SERVICES. Jan 2002 – Oct 2003
Store Manager/Temporary Employee: Purchased goods and supplies for the store. Managed
inventory. Accounting processing in QuickBooks. Established goods' prices. Monitored when
(edible) merchandise expired.
Achievements
• While taking English classes at the University of Findlay, opened Tusa’s Shop, a tiny
international food store to generate extra income, stay active in the workforce, and
practice the language with customers.
• As a self employed and having schedule flexibility, worked as a temporary employee for
Kelly Services and Time Services. Performed warehouse and production/assembly
functions for Filtex, Findlex, and other local manufacturer.
• As a store owner, purchased goods and supplies, managed inventory, and processed
accounting records throu QuickBooks. Established goods' prices. Monitored when
edible merchandise expired, and performed customer services.
Warehouseman: Picked, pulled, packed merchandise, and managed inventory. Used a WHX
system to handle and move merchandise. Drove forklift, order picker, and reach truck.
Organized merchandise delivered to stores.
Achievements
• As a temporary employee for a staffing agency, provided training to others temporary
workers regarding picking, packing, inventory, using the WHX scanning system, and
organize merchandise to be delivered to cruise stores and duty free stores at
international airports.
• After being hired as a permanent employee, considered as one of the faster picking and
packing employees. Continued training new full time and temporary employees about
warehouse function before mentioned.
Logistics Manager: Coordinated shipments and dispatches. Supervised operations in port and
planned loading and unloading (containers, trailers, trucks, vessels). Hired national and
international transportation companies (ocean, ground, and air). Led/Coordinated integrated
logistic export projects of industrial machineries. Established policies and procedures to
packing, handling, loading, and unloading of heavy equipment to be transported via ground and
sea.
3
Achievements
• While managing this 3PL, developed an integrated logistics service with more cost
effective structure for customers doing imports and exports. It combined more than one
supply chain functions such as packing, warehousing, transportation, custom release,
and other logistics values.
• As a logistics provider, recommended by Procter & Gamble to be one of the carriers of
one of its chemical product suppliers (Clariant).
• The integrated logistics service structure allowed to complete special logistics projects
within the quality, safety, time and budget boundaries for companies such as Henkel,
Clariant, Taurel (Venepal, Duralux, and Vidriolux), Tecnitornillos, Ceramica Carabobo,
and Heinz. Acquired great expertise in the supply chain management.
• After leading this small 3PL, considered to be one of the few small logistics providers
submitting this kind of service by Taurel & CIA’s Operation Managers.