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lukasz
I ndex Page
Index Page
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Index Page
1. Overview
2. Reach
Increase in the number of followers
3. Engagement
Engaged users
Activities on particular days
Activities at particular hours
Types of users' activities
Sotrender tips
4
5
6
7
8
4. Content
Types of brands tweets
The best tweets of the brand
Sotrender tips
9
10
12
5. Customer service
Reaction to users' tweets
Users' mentions
14
15
6. Work of administrator
Administrators activities
Administrators activities on different days of the week
Administrators activities at particular hours
Sotrender tips
7. Comparison
18
19
20
21
22
O ver view
Overview
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Overview
Reach
Number of followers
Types of engagement
40,343
325
Engagement
Mentions
1,269
2,843
Retweets
1,581
349
Favorites
1,988
909
Replies
296
1,162
1,269
2,843
Customer service
Mentioning users
With reaction
Time of reaction (median)
15
0h 53m
Best content
14
0h 34m
Work of administrator
Tweets
632
Replies
29
20
Retweets
43
42
Favorites
282
Saw this on
#n at t er
: One Minute Means
#soci9al Medi
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natter.com/posts/731559
pic.twitter.com/SR6r6iFX1x
234
Facebooks Instant Articles Now Available to All iOS Users by
zelezny.link/CVsFj8
via
@sej ou
4 rn al34
#seo
pic.twitter.com/x9To3UC990
Reach
Reach
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Number of followers
40,343
325
The number of followers is the simplest index of Twitter profile visibility and it influences the organic reach of
communication. The number of followers decreased by -325 users and reached 40,343 followers at the end of the
analyzed period.
The biggest increase during a day: 276 (Oct 06, 2015)
The smallest increase during a day: -1,683 (Sep 26, 2015)
The chart shows the change in the number of followers on particular days. Normally the changes in this number are small, with the
exception of periods of intensive promotional campaigns or other special events.
Engagem ent
Engagement
Lukasz Zelezny
Sep 26 - Oct 26, 2015
1. Engaged users
Retweeting users
Mentioning users
Replying users
1,581
1,269
296
349
2,843
1,162
The number of engaged users reflects the intensity of reactions to a brands communication. In the analyzed period
there were 3,146 engaged users, that is 7.80% of all followers of the profile.
It is 4,354 less than in the last analogous period.
The largest number of retweeting users was 101 (Oct 23, 2015), mentioning users was 206 (Oct 07, 2015), and
replying users was 84 (Oct 07, 2015)
The lowest number of retweeting users was 4 (Oct 13, 2015), mentioning users was 5 (Oct 13, 2015) and replying
users was 0 (Oct 25, 2015)
The chart shows change over time in the number of users engaged within this Twitter profile. An engaged user is a user that mentioned
this profile, replied, or retweeted its tweet.
Definitions of particular types of engaged users:
Retweeti n g users are people who re-post a brands Tweet. Twitter's retweeting users help your brand and others quickly share a
particular Tweet with Twitter users.
Repl yi n g users are any users who posted an update after clicking the Reply button below a brands tweet.
Men ti on i n g users are any Twitter users whose tweets contain an @username in it. Tweets with @replies are also considered mentions.
Engagement
Lukasz Zelezny
Sep 26 - Oct 26, 2015
The chart shows the average number of activities on particular days. Activities are considered to be any of the following: retweeting a tweet
published by a brand, retweeting another user's tweet containing a mention of a brand, mentioning a brand in user tweets, replying to a
brand's tweets, and favorites.
Engagement
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Hours with the most activity: 3PM, 1PM, 4PM GMT (average: 16.42, 11.68, 10.81 activities) .
Hours with the least activity: 8AM, 5AM, 2AM GMT (average: 2.93, 3, 3.19 activities).
The chart shows the average number of activities at particular hours. As activity we consider: retweeting a tweet published by a brand,
retweeting another user's tweet containing a mention of a brand, mentioning a brand in users tweets, replying on brand's tweets and
favorites.
Engagement
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Favorites
Retweets
Mentions
Replies
1,988
1,581
1,269
296
909
152
2,843
1,162
Twitter users can engage on a brand's profile in different ways. Their activities can also be visible to their followers
and increase the "viral" reach of a brand's content. It is worth checking out which type of engagement was the most
popular.
The following activities are considered to be retweets: retweets which are a brand's tweets and retweets of user
tweets where the brand was mentioned. In the analyzed period there were:
Retweets (brand's tweets): 1,226 activities.
Retweets (users' tweets): 355 activities.
The chart presents the different ways, as a percentage, of engaging on a Twitter profile, such as: retweeting, mentioning, replying, and
favoriting.
Engagement
Lukasz Zelezny
Sep 26 - Oct 26, 2015
5. Sotrender tips
calculated for the data from Oct 26, 2015
Ke e p on publishing on
We dne sda ys, Sa turda ys
Conside r tw e e ting a t 6 AM
G MT
O n Sa turda ys use rs w e re le ss
a c tive tha n on a ny othe r da y
Your follow e rs w e re le ss
a c tive a t 7 PM G MT
Tips will help you evaluate all Twitter activities and understand what should be improved. They are based on data both from a given profile
and from it's competitors, and computed at least once a week. The color of the tip suggests, whether the recommendation is positive
(green), neutral (grey), or negative (pink). On this page you can see Sotrender tips related to Engagement.
Cont ent
Content
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Replies
Retweets
29
43
632
20
42
Twitter enables its users to make use of different forms of communication. You can tweet about your own brand and
it's activities, but also share information and tid-bits from other fields. It is good to test different types of tweets to
increase the effectiveness of brand communication.
The percentage of tweet type that have decreased: Organic tweets (by 1.1%) , Replies (by 40.82%) and Retweets
(by 49.41%)
The chart presents the share of each type of brand tweets in a given period of time.
Definitions of particular types of tweet:
Organ i c/prom oted tweet is a post, which may contain photos, videos, links, and up to 140 characters of text. This message is posted
to a profile, sent to followers, and is searchable within Twitter search.
Retweet is a repost of someone else's Tweet. Twitter's Retweet feature helps you and others quickly share that a Tweet with all of your
followers.
Repl y is any update posted by clicking the Reply button on a Tweet.
Content
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Retweets
Favs
Retweets
Favs
Retweets
12
64
40
34
Activity Index is a collective, weighted rate of all activities performed within a Twitter profile. Activities such as admin's tweets, retweets,
favs, replies and mentions have different weights and affect the value of the Activity Index.
10
Content
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Favs
Retweets
Favs
Retweets
Favs
Retweets
Favs
Retweets
13
33
30
28
22
11
Content
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Favs
Retweets
25
12
Content
Lukasz Zelezny
Sep 26 - Oct 26, 2015
3. Sotrender tips
calculated for the data from Oct 26, 2015
Ke e p on a dding tw e e ts
c onta ining vide o
Ke e p on me ntioning the
follow ing profile s:
@ a le xta c ha lova , @ fa c e book ,
@ ma rtinshe rv
Ke e p on me ntioning the
follow ing profile s: @ k e rboo,
@ usw itc huk in your tw e e ts
Tips will help you evaluate all Twitter activities and understand what should be improved. They are based on data both from a given profile
and from it's competitors, and computed at least once a week. The color of the tip suggests, whether the recommendation is positive
(green), neutral (grey), or negative (pink). On this page you can see Sotrender tips related to Content.
13
Customer service
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Users' mentions
With reaction
1,269
15
0h 53m
2,843
12
0h 41m
Social media means communication from both sides: from users and from brands. Users often take the opportunity
to ask questions,make complaints, or just mention brands in their own tweets. It is good to react to all these opinions,
dissipating the doubts and enhancing the positive signals.
The highest number of user mentions: 220 tweets (Oct 07, 2015)
The highest number of user mentions without reaction: 218 tweets (Oct 07, 2015)
We present the number of user mentions (where the name of the brand was mentioned) and how many of them received a reaction. For
those that were reacted to, we calculate the median reaction time. It means that 50% were reacted to in this time or quicker.
14
Customer service
Lukasz Zelezny
Sep 26 - Oct 26, 2015
2. Users' mentions
Below you can see up to 8 tweets from users that caused the most engagement in a selected period (and reached the
highest sum of activities).
@P aru l Zel ez n y
P aru l Zel ez n y
2 1 2 1 3 followers
2 1 2 4 5 following
2 6 7 3 8 tweets
@A l ch em i st 9 0 0
P h i l om en a Gabri el
7 4 1 1 followers
7 3 6 4 following
2 0 0 1 1 tweets
Favs
Retweets
Replies
Favs
Retweets
Replies
Favs
Retweets
Replies
15
12
11
11
10
10
15
Customer service
Lukasz Zelezny
Sep 26 - Oct 26, 2015
@P aru l Zel ez n y
P aru l Zel ez n y
2 1 2 1 3 followers
2 1 2 4 5 following
2 6 7 3 8 tweets
@drsh ah ru kh
S H A H RU KH FA N Z
BL OG
9 9 5 9 2 followers
1 2 5 following
3 5 8 0 7 tweets
@S am ___H u rl ey
S am H u rl ey
6 0 6 0 3 followers
3 1 9 8 0 following
2 2 5 4 7 tweets
@Kerboo
Kerboo
1 4 2 1 followers
1 0 8 8 following
4 8 8 5 tweets
Favs
Retweets
Replies
Favs
Retweets
Replies
Favs
Retweets
Replies
Favs
Retweets
Replies
Favs
Retweets
Replies
13
10
11
7
6
7
4
0
0
0
0
16
Work of administrator
Lukasz Zelezny
Sep 26 - Oct 26, 2015
1. Administrators activities
Tweets
Replies
Retweets
Favorites
632
29
43
282
20
42
234
In the analyzed period, the administrator performed 986 activities. It is 303 less (24%) than in the last analogous
period.
The highest number of activities: 70 (Oct 15, 2015)
The lowest number of activities: 8 (Oct 17, 2015)
The chart describes administrators activities, divided into different types of actions. Activity includes the following: tweeting, replies to
others tweets, retweets, and favorites.
18
Work of administrator
Lukasz Zelezny
Sep 26 - Oct 26, 2015
The chart describes administrators activities on different days of the week. Activity includes the following: tweeting, replies to others
tweets, retweets, and favorites.
19
Work of administrator
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Hours with the most administrator activity: 11AM, 10AM, 3PM GMT (average: 2.55, 2.29, 2.13 activities).
Hours with the least administrator activity: 7AM, 3AM, 9AM GMT (average: 0.23, 0.39, 0.42 activities).
The chart describes administrators activities on different hours Activity includes the following: tweeting, replies to others tweets, retweets,
and favorites.
20
Work of administrator
Lukasz Zelezny
Sep 26 - Oct 26, 2015
4. Sotrender tips
calculated for the data from Oct 26, 2015
Your tw e e ts a re public
Every Internet user can read your
tweets because all of them are public.
Tips will help you evaluate all Twitter activities and understand what should be improved. They are based on data both from a given profile
and from it's competitors, and computed at least once a week. The color of the tip suggests, whether the recommendation is positive
(green), neutral (grey), or negative (pink). On this page you can see Sotrender tips related to Profile's settings and Admins's work.
21
Comparison
Lukasz Zelezny
Sep 26 - Oct 26, 2015
Comparison
analyzed period
26.09 - 26.10.2015
previous period
26.08 - 26.09.2015
40,343
40,668
1,269
1,226
355
1,988
296
4,112
1,378
552
2,897
1,458
1,269
15
0h 53m
4,112
27
0h 41m
632
29
43
282
639
49
85
516
Reach
Number of followers
Engagement
Mentions
Retweets (brands tweets)
Retweets (users tweets)
Favorites
Replies
Customer service
Mentioning users
With reaction
Time of reaction (median)
Work of administrator
Tweets
Replies
Retweets
Favorites
22